Look Ahead Care & Support - Case Management Software

{
  "id": "046632-2025",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 9,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 9,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 1,
        "measure": "foreignBidsFromEU",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 8,
        "measure": "foreignBidsFromNonEU",
        "relatedLot": "1"
      },
      {
        "id": "5",
        "value": 9,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2025-08-06T15:47:36+01:00",
  "ocid": "ocds-h6vhtk-04ce9e",
  "buyer": {
    "id": "GB-FTS-134532",
    "name": "Look Ahead Care and Support"
  },
  "awards": [
    {
      "id": "046632-2025-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-157210",
          "name": "Nourish Care Systems Ltd"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "ocds-h6vhtk-04ce9e",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "hasOptions": false,
        "description": "The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead’s customers.\nLook Ahead would like to engage with a technology company who:\n-Can deliver a software solution that is fit for purpose and already used in the social care sector\n-Can provide a solution that is easy to use and feature rich\n-Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service\n-Will support Look Ahead with the roll out and implementation of the software, including supporting with training\n-Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers Additional information: To deliver the requirements, an initial 3-year contract will be awarded with an optional extension of an additional 24 months. Therefore a total potential contract length of 5 years.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "48100000",
            "scheme": "CPV",
            "description": "Industry specific software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Look Ahead Care & Support - Case Management Software",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead’s customers.\nLook Ahead would like to engage with a technology company who:\n-Can deliver a software solution that is fit for purpose and already used in the social care sector\n-Can provide a solution that is easy to use and feature rich\n-Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service\n-Will support Look Ahead with the roll out and implementation of the software, including supporting with training\n-Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-134532",
      "name": "Look Ahead Care and Support",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "N7 9BG",
        "countryName": "United Kingdom",
        "streetAddress": "Cally Yard, 439 Caledonian Road"
      },
      "details": {
        "url": "https://www.lookahead.org.uk/",
        "buyerProfile": "https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA29828",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Look Ahead Care and Support"
      },
      "contactPoint": {
        "name": "Christopher Barber",
        "email": "ChristopherBarber@lookahead.org.uk"
      }
    },
    {
      "id": "GB-FTS-157210",
      "name": "Nourish Care Systems Ltd",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UK",
        "locality": "Bournemouth",
        "postalCode": "BH1 1HL",
        "countryName": "United Kingdom",
        "streetAddress": "Floor 3 Dean Park House, 8-10 Dean Park Crescent"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Nourish Care Systems Ltd"
      },
      "contactPoint": {
        "telephone": "+44 2380002288"
      }
    },
    {
      "id": "GB-FTS-103",
      "name": "Public Procurement Review Service",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "Cabinet Office"
      },
      "details": {
        "url": "https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit"
      },
      "identifier": {
        "legalName": "Public Procurement Review Service"
      },
      "contactPoint": {
        "email": "publicprocurementreview@cabinetoffice.gov.uk",
        "telephone": "+44 3450103503"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "046632-2025-1",
      "value": {
        "amount": 1197750,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "046632-2025-1",
      "dateSigned": "2025-07-29T00:00:00+01:00"
    }
  ],
  "description": "(MT Ref:235216)",
  "initiationType": "tender"
}

{
  "id": "000674-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-01-09T13:47:01Z",
  "ocid": "ocds-h6vhtk-04ce9e",
  "buyer": {
    "id": "GB-FTS-134532",
    "name": "Look Ahead Care and Support"
  },
  "tender": {
    "id": "ocds-h6vhtk-04ce9e",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "The tender and contract on offer is for an initial term of 36 months with the possibility of extending for a further 24 months. Therefore the total contract length is up to 60 months or 5 years."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead’s customers.\nLook Ahead would like to engage with a technology company who:\n-Can deliver a software solution that is fit for purpose and already used in the social care sector\n-Can provide a solution that is easy to use and feature rich\n-Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service\n-Will support Look Ahead with the roll out and implementation of the software, including supporting with training\n-Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "description": "70"
            },
            {
              "type": "price",
              "description": "30"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1800
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK"
          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "48100000",
            "scheme": "CPV",
            "description": "Industry specific software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Look Ahead Care & Support - Case Management Software",
    "value": {
      "amount": 1800000,
      "currency": "GBP"
    },
    "status": "active",
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "bidOpening": {
      "date": "2025-02-10T13:00:00Z"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2025-02-10T13:00:00Z"
    },
    "description": "The purpose of this tender is to identify a suitable supplier to provide a robust Case Management System that provides Look Ahead with a digital, centralised platform for recording, tracking, and managing the support that is provided to Look Ahead’s customers.\nLook Ahead would like to engage with a technology company who:\n-Can deliver a software solution that is fit for purpose and already used in the social care sector\n-Can provide a solution that is easy to use and feature rich\n-Understand the specific needs of the services that Look Ahead offer i.e. providing care and support to young people, people who are homeless and people with learning disabilities or mental health issues and how the proposed system will enable/improve that service\n-Will support Look Ahead with the roll out and implementation of the software, including supporting with training\n-Will partner with Look Ahead over the lifetime of the contract to ensure the implemented system works effectively and drives value for the organisation, its end users and its customers",
    "tenderPeriod": {
      "endDate": "2025-02-10T12:00:00Z"
    },
    "contractTerms": {
      "hasElectronicPayment": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": false,
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "bidValidityPeriod": {
        "durationInDays": 180
      }
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "submissionMethodDetails": "https://www.mytenders.co.uk/",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-134532",
      "name": "Look Ahead Care and Support",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UK",
        "locality": "London",
        "postalCode": "N7 9BG",
        "countryName": "United Kingdom",
        "streetAddress": "Cally Yard, 439 Caledonian Road"
      },
      "details": {
        "url": "https://www.lookahead.org.uk/",
        "buyerProfile": "https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA29828",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "Look Ahead Care and Support"
      },
      "contactPoint": {
        "url": "https://www.mytenders.co.uk/",
        "name": "Christopher Barber",
        "email": "ChristopherBarber@lookahead.org.uk"
      }
    },
    {
      "id": "GB-FTS-103",
      "name": "Public Procurement Review Service",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom",
        "streetAddress": "Cabinet Office"
      },
      "details": {
        "url": "https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit"
      },
      "identifier": {
        "legalName": "Public Procurement Review Service"
      },
      "contactPoint": {
        "email": "publicprocurementreview@cabinetoffice.gov.uk",
        "telephone": "+44 3450103503"
      }
    }
  ],
  "language": "en",
  "description": "NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=233441.\nThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\n(MT Ref:233441)",
  "initiationType": "tender"
}