Lived Experience Services across the South West Prison Estate - Market Engagement

{
  "id": "073014-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-11-12T09:21:05Z",
  "ocid": "ocds-h6vhtk-05df2b",
  "buyer": {
    "id": "GB-NHS-X24",
    "name": "NHS ENGLAND"
  },
  "tender": {
    "id": "C390348",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2028-08-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00",
          "maxExtentDate": "2029-09-30T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "75122000",
            "scheme": "CPV",
            "description": "Administrative healthcare services"
          }
        ]
      }
    ],
    "title": "Lived Experience Services across the South West Prison Estate - Market Engagement",
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "NHS England Health and Justice South West (The Commissioner) intends to commission Lived Experience Services across the South West male prison estate and would like to understand the level of provider interest in delivering these services. \nThe contribution of service users who have first-hand experience of using the healthcare services within prisons is essential to the delivery of effective services and in informing the commissioning process. \nNHS England have a statutory duty, under Section 13Q of the Health and Social Care Act 2006 to involve and listen to the voice of those with lived experience in the design, delivery and ongoing performance of our commissioned health services.  \nTo support NHS England Health and Justice South West in meeting these obligations, the aims of the Lived Experience service are:\n•\tTo enable all service users to effectively contribute to the continuous improvement of NHS England Health and Justice South West commissioned healthcare services in prisons, as well as being supported to have an independent voice, through various forms of engagement and regular feedback to the prison, the healthcare providers and commissioners.\n•\tTo enable commissioners to receive clearly the voice of their service users to inform decision-making in relation to healthcare provision.\n•\tTo help ensure outcomes for patients in the Health and Justice system are equivalent to those in the wider community.\nThe service will be expected to develop a range of appropriate opportunities and activities that engage service users and support their ability to contribute their experience of commissioned healthcare services. This will be through a variety of methods developed to facilitate and deliver meaningful activity.\nThis service must maintain independence of service activity from commissioners, health care providers and the prison in order to have the ability to act as an independent and critical friend.\nThe following establishments likely to be in scope, and likely Lots, are:\n•\t(Lot 1): Bristol, South Gloucestershire and Wiltshire (BSGW) prisons - HMP Ashfield, HMP Bristol, HMP Erlestoke and HMP Leyhill\n•\t(Lot 2): Devon prisons - HMP Channings Wood and HMP Exeter\n•\t(Lot 3): Dorset prisons - HMP Guys Marsh, HMP Portland and HMP The Verne\nIt is anticipated that the contracts will commence on 1st September 2026 for an initial period of 2 years with the option to extend for a further period up to 30th September 2029, at the sole discretion of the Commissioner. \nThe Commissioner has an indicative budget of £13,500 (exclusive of VAT) per prison per annum, which equates to the following indicative annual contract values for each Lot:\n•\tBSGW - £54,000 \n•\tDevon - £27,000\n•\tDorset - £40,500\nIt is expected that the procurement process to award the contracts will commence February 2026.",
    "communication": {
      "futureNoticeDate": "2026-02-02T23:59:59Z"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-NHS-X24",
      "name": "NHS ENGLAND",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE42",
        "country": "GB",
        "locality": "Leeds",
        "postalCode": "LS1 4AP",
        "countryName": "United Kingdom",
        "streetAddress": "NHS England, 7&8 Wellington Place"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "X24",
        "scheme": "GB-NHS"
      },
      "contactPoint": {
        "email": "england.commercialqueries@nhs.net"
      },
      "additionalIdentifiers": [
        {
          "id": "PDPT-3135-BWWY",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-NHS-0DF",
      "name": "NHS South Central and West CSU",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ],
      "address": {
        "region": "UKJ35",
        "country": "GB",
        "locality": "Eastleigh",
        "postalCode": "SO50 5PB",
        "countryName": "United Kingdom",
        "streetAddress": "Omega House, 112 Southampton Road"
      },
      "details": {
        "url": "https://www.scwcsu.nhs.uk/"
      },
      "identifier": {
        "id": "0DF",
        "scheme": "GB-NHS"
      },
      "roleDetails": "This engagement exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.",
      "contactPoint": {
        "email": "scwcsu.procurement@nhs.net"
      },
      "additionalIdentifiers": [
        {
          "id": "PXTZ-5316-XWPW",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "073014-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/073014-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-11-12T09:21:05Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-12-03T23:59:59Z",
        "description": "At this time, the Commissioner would like to determine the level of provider interest in delivering these services and warmly invites interested parties to attend a market engagement event, held virtually through Microsoft Teams on the following date:\n11:00 am - 12:30 pm, Tuesday 9th December 2025.\nTo allow potential providers to reflect and provide feedback on the proposed services, the Commissioner has provided the draft service specification as part of this notice  , as well as a market engagement questionnaire for potential providers to respond to, prior to the event. \nAt the event, we will share further detail of the commissioner's objectives and commissioning strategy for the service. \nTo access the draft service specification and express an interest in attending the market engagement event, interested providers should follow the link to the e-procurement system, Atamis, search for the opportunity by clicking on 'View our Live Opportunities' from the home page, then complete the 'Market Engagement Questionnaire & Event Registration' Microsoft (MS) Forms available within the system. \nPlease note that you will need to be registered on Atamis, and then select the option to 'register an interest' under the project titled 'Lived Experience Services across the South West Prison Estate - Market Engagement', project reference C390348 to gain full access to the draft service specification and the link to the MS Forms questionnaire.  \nhttps://health-family.force.com/s/Welcome  \nIn order to attend the event, please ensure that you submit a completed MS Forms questionnaire by no later than 12 Noon on Wednesday 3rd December 2025. Details on how to access the event will be provided to all respondents who have registered their interest by completing the questionnaire / registration form prior to this closing date.\nIn order to establish fair representation, availability for this event is limited to a maximum of three individuals per organisation.\nProviders are reminded that the service specification provided in Atamis at this stage is an indicative draft version only and subject to change. Providers should not rely upon this document when submitting any future bids, instead referring to the tender documentation released with the relevant tender opportunity.\nThis exercise is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.\nThis notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Contracting Authority is looking to establish what interest there might be in providing such a service from suitably qualified, capable and competent organisations.\nThe Contracting Authority will not be liable for costs incurred by any interested party in participating in this exercise. Interested parties should note that a response to this notice does not guarantee an automatic invitation to any subsequent formal procurement, which the commissioners will consider in due course."
      }
    ]
  },
  "initiationType": "tender"
}