Find a TenderAwarded
Published 16 Oct 2023, 15:01 BST

Official UK procurement notice

Lift and Escalator Maintenance, Inspections and Lift and Escalator Renewals and Replacements

Official notice

Authority: NETWORK RAIL INFRASTRUCTURE LIMITED (Central government)

Framework agreement14 lotsWorksNegotiated procedure with prior call for competitionMax 4 lots per supplier
Framework ceiling (notional)£319,000,000total for 14 lots · framework ceiling, not attributable revenue
Submissions closed 16 Nov 2023awarded 18 Nov 2024
Lots 14max 4 won per supplier

What is being bought14 lots · detail below

Published requirement description

This Procurement Event will seek to establish a Contract/s for Lifts and Escalator Maintenance and a Contract for Inspections and will establish 2 x Frameworks for the renewal and replacement of Lifts and Escalators. All Contracts and Frameworks cover stations throughout England, Scotland and Wales.

Details on the scope of each Lot are shown within this notice and further explained in the Procurement Documents.

Please note that this procurement event contains lot options (lots 1,1a, 2, 6 & 6a) and therefore NR will not make an award for all lots, please refer to the Procurement Documents for more information.

CPV: Escalator installation work · Lift and escalator installation work · Lift installation work · Lift-maintenance services · Machinery-inspection services · Repair and maintenance services of escalators · Technical inspection and testing services

How this framework works

From the published notice
Bids received
6 bids on the busiest of 5 lots · 7 suppliers appointed

Lots and requirements (14)Procurement structure

14 lots · 8 with a published value · win at most 4 of them
Lot #1Lift MaintenanceCancelledRenewalPublished value£54,000,000

Lot 1 - Lift Maintenance Contract

Network Rail owns c.1440 lifts at stations throughout England, Scotland and

Wales. This Contract is to provide fully comprehensive planned preventative

maintenance (PPM), reactive lift maintenance, accumulator replacement,

SAF-ed inspections & NICEIC electrical testing.

Entrapment response time for this Lot has a target of 30mins however,

abatement charges come into effect at 45mins. Please see procurement

documents for further information.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions · Initial 5 year contract with up to 3 x 1year extensions (1yr + 1yr + 1yr) potential maximum contract term of 8 yearsSecond stage: up to 7 candidates invited to tenderVariant bids: not allowed
Lot #2Escalator MaintenanceAwardedLot estimate not published

Lot 2 - Escalator Maintenance

Network Rail owns c.280 escalators and conveyors throughout England,

Scotland and Wales. The Contract is to provide fully comprehensive

planned preventative maintenance (PPM) reactive maintenance and

NICEIC electrical testing

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions
Lot #3Lift and Escalator InspectionsAwardedLot estimate not published

Lot 3 - Lift and Escalator Inspections

Network Rail owns c.1,720 lift and Escalators throughout England,

Scotland and Wales. The contract is to provide fully comprehensive

planned inspections for each asset which include; LOLER and PSSR lift

inspections and PM45 escalator inspections.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions
Lot #4Lift Renewals and New Installations FrameworkAwardedLot estimate not published

Lot 4 - Lift Renewals and New Installations Framework

Network Rail owns c.1440 lifts at stations throughout England,

Scotland and Wales of varying ages, conditions and types.

There have been over 130 lift modernisation and replacement lift

projects of varying scope in the last 3 years.

This Lot is to provide a framework agreement between Network Rail

and selected companies for lift renewals and new lift installation

works which fully meet the specification requirements.

Tenderers must note that there is no volume commitment under

this Framework.

Delivery: UK
Extensions: Option to extend for up to a further 3 x 1year extensions
Lot #5Escalator Renewals and New Installations FrameworkAwardedLot estimate not published

Lot 5 - Escalator Renewals and New Installations Framework

Network Rail owns c.280 Escalators at stations throughout England,

Scotland and Wales of varying ages, conditions, and types.

This Lot is to provide a framework agreement between Network Rail

and selected Escalator companies for Escalator renewals and new

escalator installation works which fully meet the specification

requirements.

Tenderers must note that there is no volume commitment under this

Framework.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions
Lot #6Lifts and Escalator MaintenanceCancelledLot estimate not published

Lot 6 - Lift & Escalator Maintenance

This Lot covers the full requirements set out in both Lot 1 and Lot 2. NR

is aware that many lift and escalator engineers are ‘dual qualified’ and

can therefore work on both lift and escalator assets.

Entrapment response time for this Lot has a target of 30mins however,

abatement charges come into effect at 45mins.

This Lot gives bidders the opportunity to bid for the combined

maintenance requirements for both Lifts & Escalators which should

achieve economies of scale and other efficiencies associated with having

dual qualified engineers.

Delivery: UK
Extensions: Option to extend for up to a further 3 x 1year extensions
Lot #7Lift Maintenance (30min Entrapment Response )AwardedRenewalPublished value£56,700,000

Lot 1a - Lift Maintenance (30min Entrapment Response)

Network Rail owns c.1440 lifts at stations throughout England, Scotland and

Wales. This Contract is to provide fully comprehensive planned preventative

maintenance (PPM), reactive lift maintenance, accumulator replacement,

SAF-ed inspections & NICEIC electrical testing.

This Lot is the same as Lot 1, the only difference is that the abatement

charges for this lot come into effect at 30min and not 45mins. Please see

the Procurement documents for further information.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions · Initial 5 year contract with the option to extend for up to a further 3 x 1year extensions (1yr+1yr+1yr) Maximum contract term is 8 years.Second stage: up to 7 candidates invited to tenderVariant bids: not allowed
Lot #8Lift & Escalator Maintenance (30min Entrapment Response)CancelledLot estimate not published

Lot 6a - Lift and Escalator Maintenance (30min Entrapment Response)

This Lot is the same as Lot 6, the only difference is that the abatement

charges for entrapments for this lot come into effect at 30mins not

45mins. Please see the Procurement documents for further

information.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions
Lot #9Escalator MaintenanceRenewalPublished value£31,000,000

Lot 2 - Escalator Maintenance

Network Rail owns c.280 escalators and conveyors throughout England, Scotland and Wales. The Contract is to provide fully comprehensive planned preventative maintenance (PPM) reactive maintenance and NICEIC electrical testing

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions · Initial 5 year contract with the option to extend for up to a further 3 x 1year extensions (1yr+1yr+1yr) Maximum contract term is 8 years.Second stage: up to 7 candidates invited to tenderVariant bids: not allowed
Lot #10Lift and Escalator InspectionsRenewalPublished value£5,000,000

Lot 3 - Lift and Escalator Inspections

Network Rail owns c.1,720 lift and Escalators throughout England, Scotland and Wales. The contract is to provide fully comprehensive planned inspections for each asset which include; LOLER and PSSR lift inspections and PM45 escalator inspections.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions · Initial 5 year contract with the option to extend for up to a further 3 x 1year extensions (1yr+1yr+1yr) Maximum contract term is 8 years.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #11Lift Renewals and New Installations FrameworkRenewalPublished value£107,000,000

Lot 4 - Lift Renewals and New Installations Framework

Network Rail owns c.1440 lifts at stations throughout England, Scotland and Wales of varying ages, conditions and types.

There have been over 130 lift modernisation and replacement lift projects of varying scope in the last 3 years.

This Lot is to provide a framework agreement between Network Rail and selected companies for lift renewals and new lift installation works which fully meet the specification requirements.

Tenderers must note that there is no volume commitment under this Framework.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions · Initial 5 year Framework with the option to extend for up to a further 3 x 1year extensions (1yr+1yr+1yr) Maximum contract term is 8 years.Second stage: up to 10 candidates invited to tenderVariant bids: not allowed
Lot #12Escalator Renewals and New Installations FrameworkRenewalPublished value£93,000,000

Lot 5 - Escalator Renewals and New Installations Framework

Network Rail owns c.280 Escalators at stations throughout England, Scotland and Wales of varying ages, conditions, and types.

This Lot is to provide a framework agreement between Network Rail and selected Escalator companies for Escalator renewals and new escalator installation works which fully meet the specification requirements.

Tenderers must note that there is no volume commitment under this Framework.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions · Initial 5 year Framework with the option to extend for up to a further 3 x 1year extensions (1yr+1yr+1yr) Maximum contract term is 8 years.Second stage: up to 8 candidates invited to tenderVariant bids: not allowed
Lot #13Lifts and Escalator MaintenanceRenewalPublished value£85,000,000

Lot 6 - Lift & Escalator Maintenance

This Lot covers the full requirements set out in both Lot 1 and Lot 2. NR is aware that many lift and escalator engineers are ‘dual qualified’ and can therefore work on both lift and escalator assets.

Entrapment response time for this Lot has a target of 30mins however, abatement charges come into effect at 45mins.

This Lot gives bidders the opportunity to bid for the combined maintenance requirements for both Lifts & Escalators which should achieve economies of scale and other efficiencies associated with having dual qualified engineers.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions · Initial 5 year contract with the option to extend for up to a further 3 x 1year extensions (1yr+1yr+1yr) Maximum contract term is 8 years.Second stage: up to 7 candidates invited to tenderVariant bids: not allowed
Lot #14Lift & Escalator Maintenance (30min Entrapment Response)RenewalPublished value£87,700,000

Lot 6a - Lift and Escalator Maintenance (30min Entrapment Response)

This Lot is the same as Lot 6, the only difference is that the abatement charges for entrapments for this lot come into effect at 30mins not 45mins. Please see the Procurement documents for further information.

Delivery: UK · Nationwide
Extensions: Option to extend for up to a further 3 x 1year extensions · Initial 5 year contract with the option to extend for up to a further 3 x 1year extensions (1yr+1yr+1yr) Maximum contract term is 8 years.Second stage: up to 7 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Lot distribution rule: Please see the Procurement Documents for information
What this means for your bid
  • “Lift and Escalator Maintenance, Inspections and Lift and Escalator…” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Negotiated procedure with prior call for competition
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Works
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
16 Oct 2023, 15:01 BST
Last source update
5 Feb 2025, 11:02 GMT
Authority reference
Project_33735
FTS notice number
2025/S 000-003779
Classification (CPV)
Escalator installation workLift and escalator installation workLift installation workLift-maintenance servicesMachinery-inspection servicesRepair and maintenance services of escalatorsTechnical inspection and testing services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-040c59 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment

Publisher note: The value of the Contracts for Lot 1a, Lot 2 & Lot 3 is the estimated potential value of each contract over the maximum term of 8 years. The estimated value also includes a Contract Change Threshold of 10%. The value of the Framework (Lot 4 and Lot 5) is the estimated potential value over the maximum term of 8 years.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://networkrail.bravosolution.co.uk/esop/guest/go/opportunity/detail?opportunityId=57129 ↗

Appointment period ends
16 Nov 2023, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Nov 2023 → 5 Feb 2025 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    16 Nov 2023, 12:00 GMT
  2. Invitations to tender expected
    12 Jan 2024
  3. Notice published
    5 Feb 2025, 11:02 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    5 Feb 2025, 11:02 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 7admitted to the panel · see the list ↓
Bids received 6busiest of 5 lots
Contracts signed 5latest 18 Nov 2024

5 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Lot 4 - Lift Renewals and New Installations Framework

    Signed
    18 Nov 2024
    Value
    £107,000,000
    Status
    active
  • Lot 5 - Escalator Renewals and New Installations Framework

    Signed
    18 Nov 2024
    Value
    £93,000,000
    Status
    active
  • Lot 3 - Lift and Escalator Inspections

    Signed
    12 Nov 2024
    Value
    £7,862,800
    Status
    active
  • Lot 1a - Lift Maintenance (30min Entrapment Response )

    Signed
    31 Oct 2024
    Value
    £102,950,128
    Status
    active
  • Lot 2 - Escalator Maintenance

    Signed
    31 Oct 2024
    Value
    £52,865,174
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Escalator Maintenance5bids———
3 · Lift and Escalator Inspections4bids———
4 · Lift Renewals and New Installations Framework6bids———
5 · Escalator Renewals and New Installations Framework5bids———
7 · Lift Maintenance (30min Entrapment Response )3bids———

Contracting authority & participating public bodies

Network Rail Infrastructure Ltd

Contracting authorityCentral GovernmentRailway services Waterloo General Offices, London, UK, SE1 8SWContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • The Royal Court of JusticeReview body London
  • The Royal Courts of JusticeReview body London

Framework contractors & participating bidders

7 commercial parties on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria