Official UK procurement notice
Lewisham Unpaid Carers Support Service
Authority: London Borough of Lewisham (Local council)
What is being bought2 lots · detail below
Published requirement descriptionThe Lewisham Unpaid Carers Support Service is a preventative, community-based service for unpaid adult carers (18+) living in Lewisham, which supports Lewisham Council in meeting its statutory responsibilities under the Care Act 2014. The service provides information, advice, emotional and practical support, peer support opportunities, group activities and wellbeing services, helping carers maintain their own health and wellbeing while continuing in their caring role. The service aims to ensure carers are recognised, valued and supported, and acts as a single point of contact for accessing support and onward referrals to other services.
The contract will be between the successful Tenderer and the Council for the period of 2 years and a possible extension of up to 3 years at the Council's discretion.
This contract will be procured through Open Procedure in accordance with the Procurement Act 2023.
CPV: Health and social work services
Lots and requirements (2)Procurement structure
2 lots · all with a published value (£1,500,000 together) · same evaluation weights on every lotLot #1Front door for unpaid carers information, advice and holistic supportRenewalPublished value£900,000
Acts as the front door to the service, ensuring carers can access information, advice, and holistic emotional wellbeing and practical support, and are connected to the wider system.
Lot #2Carer-led Engagement, Peer Support and Community NetworksRenewalPublished value£600,000
Builds peer support networks, delivers outreach, and strengthens community-based engagement.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality (Including Social Value): 55%
- Price: 45%
Published award criteria (2)
- Price
- Quality (Including Social Value)
- Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 55 of 100: the paper moves it further than the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 27 Mar 2026, 16:27 GMT
- Last source update
- 20 Jul 2026, 14:24 BST
- Award evaluation window
- Submission end – 30 Oct 2026
- Authority reference
DN822932- FTS notice number
2026/S 000-068287- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06770aFind a Tender
How it was run
Official notice- Submission deadline
- 24 Aug 2026, 12:00 BST
- Clarification deadline
- 10 Aug 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted via London Tenders Portal.
Timeline
27 Mar 2026 → 1 Feb 2027 · 7 dates- Planning notice published216 days ago27 Mar 2026, 16:27 GMT
- Market engagement184 days ago27 Apr 2026, 23:59 BST
London Borough of Lewisham invite suitable companies that provide Unpaid Carers Wellbeing Support Services to attend an engagement session online via Microsoft teams on Monday 27 April 2026. The event will run from 14:00pm to 15:30pm.
Members of the Council's Adults Integrated Commissioning Team, Procurement team and Social Value team will be in attendance to discuss the details of the opportunity, services required and the procurement process.
Please note that the market engagement session will consist of a presentation. Suppliers will be sent the slides following the event.
Organisations wishing to attend the online market engagement session are requested to register their interest by emailing the Procurement team at [email protected] by 12pm Friday 24 April 2026.
Please ensure you include the names and job titles of the attendees and email address. The Council will then issue a confirmation email containing the link for the meeting. Bidders will not be able to join the session if they have not had a confirmation from the Council.
Organisations are responsible to allow sufficient time to submit their interest.
- Tender notice published101 days ago20 Jul 2026, 14:24 BST
- Clarification questions by80 days ago10 Aug 2026, 12:00 BST
- Submission deadline66 days ago24 Aug 2026, 12:00 BST
- Today29 Oct 2026
- Award decision expected byin 25h30 Oct 2026, 23:59 GMT
- Contract startsin 94 days1 Feb 2027
Notice history
7 events · 3 releases on Find a Tender · since 27 Mar 2026- Preliminary market engagement notice published27 Mar 2026, 16:27 GMTUK2
- Preliminary market engagement notice published2 Apr 2026, 14:19 BSTUK2
- Tender notice published20 Jul 2026, 14:24 BSTUK4
- Published value published: £1,500,00020 Jul 2026, 14:24 BST
- Status changed to active20 Jul 2026, 14:24 BST
- Procurement method changed20 Jul 2026, 14:24 BST
- Deadline published: 24 Aug 2026, 12:00 BST20 Jul 2026, 14:24 BST
Published amendments (1)
This notice has been edited to reflect that the service is aimed at adult unpaid carers.
Contracting authority & participating public bodies
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender