Buyer: London Borough of Lewisham →
View official notice ↗Official source
The Lewisham Unpaid Carers Support Service is a preventative, community-based service for unpaid adult carers (18+) living in Lewisham, which supports Lewisham Council in meeting its statutory responsibilities under the Care Act 2014. The service provides information, advice, emotional and practical support, peer support opportunities, group activities and wellbeing services, helping carers maintain their own health and wellbeing while continuing in their caring role. The service aims to ensure carers are recognised, valued and supported, and acts as a single point of contact for accessing support and onward referrals to other services. The contract will be between the successful Tenderer and the Council for the period of 2 years and a possible extension of up to 3 years at the Council's discretion. This contract will be procured through Open Procedure in accordance with the Procurement Act 2023.
UKI44, GB · UKI44, GB
Acts as the front door to the service, ensuring carers can access information, advice, and holistic emotional wellbeing and practical support, and are connected to the wider system.
Award criteria
Price (45%)
Quality (Including Social Value) (55%)
Builds peer support networks, delivers outreach, and strengthens community-based engagement.
Award criteria
Price (45%)
Quality (Including Social Value) (55%)
| Item | Category | Quantity |
|---|---|---|
| 1 | Health and social work services | Not published |
| 2 | Health and social work services | Not published |
Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Health and social work services (85000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 85 | 17,641 | 1 median · 31.3 average (8,280 of 17,641 with a bid count) | 2 average (9,223 of 17,641 with named award suppliers) | 10 comparable price pairs |
| Same buyer | 12 | Not published | Not published | Not published |
| Delivery region: UKI44 | 81 | 1 median · 58.2 average (38 of 81 with a bid count) | 7.3 average (38 of 81 with named award suppliers) | Not published |
| Similar published value (0.5×–2×) | 732 | 4 median · 9 average (32 of 732 with a bid count) | 1.5 average (33 of 732 with named award suppliers) | 3 comparable price pairs |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
£975,899 is the median lowest-valid-bid benchmark for the broad CPV market sample, against this procedure’s published value of £1,500,000.
This is a historical comparator, not a bid-price forecast or a guaranteed saving. It excludes records where the published values cannot be sensibly compared and does not adjust for lot structure, quality weighting, framework terms or scope.
No planning milestones published.
No linked framework, prior procurement or reprocurement published.
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-06770a |
|---|---|
| Latest release ID | 068287-2026 |
| Latest release timestamp | Mon Jul 20 2026 13:24:09 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | https://www.find-tender.service.gov.uk/Notice/068287-2026 |
| Tender status | active |
| Procurement method | open |
| Procurement method details | Open procedure |
| Main procurement category | services |
| Above threshold | Yes |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | 2026-08-24T12:00:00+01:00 |
| Expression of interest deadline | Not published |
| Enquiry deadline | 2026-08-10T12:00:00+01:00 |
| Award period: start | Not published |
| Award period: end | 2026-10-30T23:59:59Z |
| Submission method details | Tenders must be submitted via London Tenders Portal. https://www.londontenders.org/ |
| Submission languages | en |
| Electronic catalogue policy | Not published |
| Total tender value | £1,500,000 |
| Tender lots in source | 2 |
| Tender items in source | 2 |
| Tender documents in source | 2 |
| Awards in latest release | 0 |
| Contracts in latest release | 0 |
| Parties in latest release | 1 |
| Date | Event | Reference |
|---|---|---|
| 20 Jul 2026 | tender | 068287-2026 |
| 2 Apr 2026 | planningUpdate | 030949-2026 |
| 27 Mar 2026 | planning | 028734-2026 |
Unmodified official OCDS data retained by Tenderline for this procurement process.
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"description": "Lewisham is committed to becoming a borough where unpaid adult carers are visible, valued and supported to live healthy, fulfilling lives. Nearly 20,000 unpaid carers support residents across Lewisham-many providing intensive care alongside work, education and family responsibilities.\nWe are seeking to deliver a borough‑wide, adult carers offer built around three clear priorities:\n- Visible - earlier identification of carers across health, social care and communities, anchored by a strong Carers Hub and neighbourhood‑based support\n- Valued & Respected - carers recognised as partners, with meaningful involvement in care planning and service design\n- Supported - personalised wellbeing, information, advice, peer support and improved carer assessments.\nWe want to work with innovative, values‑driven providers who can:\n- Deliver inclusive, culturally responsive support for carers with diverse lived experiences\n- Embed coproduction, peer support and lived experience into delivery\n- Work confidently across the NHS, Council and voluntary sector\n- Demonstrate impact through outcomes, learning and continuous improvement.\nThis is your opportunity to shape Lewisham's future adult carers offer.\nWe invite providers who share our ambition-and who want to lead, innovate and make a measurable difference-to partner with us in delivering a high‑profile, borough‑wide service for unpaid carers.",
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"description": "London Borough of Lewisham invite suitable companies that provide Unpaid Carers Wellbeing Support Services to attend an engagement session online via Microsoft teams on Monday 27 April 2026. The event will run from 14:00pm to 15:30pm.\nMembers of the Council's Adults Integrated Commissioning Team, Procurement team and Social Value team will be in attendance to discuss the details of the opportunity, services required and the procurement process.\nPlease note that the market engagement session will consist of a presentation. Suppliers will be sent the slides following the event.\nOrganisations wishing to attend the online market engagement session are requested to register their interest by emailing the Procurement team at Lewisham.Procurement@lewisham.gov.uk by 12pm Friday 24 April 2026.\nPlease ensure you include the names and job titles of the attendees and email address. The Council will then issue a confirmation email containing the link for the meeting. Bidders will not be able to join the session if they have not had a confirmation from the Council.\nOrganisations are responsible to allow sufficient time to submit their interest."
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"countryName": "United Kingdom",
"streetAddress": "4th Floor Laurence House"
},
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
},
"identifier": {
"id": "PYXG-1482-BYWG",
"scheme": "GB-PPON"
},
"contactPoint": {
"email": "lewisham.procurement@lewisham.gov.uk"
}
}
],
"language": "en",
"planning": {
"documents": [
{
"id": "028734-2026",
"url": "https://www.find-tender.service.gov.uk/Notice/028734-2026",
"format": "text/html",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"documentType": "marketEngagementNotice",
"datePublished": "2026-03-27T16:27:15Z"
}
],
"milestones": [
{
"id": "engagement",
"type": "engagement",
"status": "scheduled",
"dueDate": "2026-04-27T23:59:59+01:00",
"description": "London Borough of Lewisham invite suitable companies that provide Unpaid Carers Wellbeing Support Services to attend an engagement session online via Microsoft teams on Monday 27 April 2026. The event will run from 14:00pm to 15:30pm. \nMembers of the Council's Adults Integrated Commissioning Team, Procurement team and Social Value team will be in attendance to discuss the details of the opportunity, services required and the procurement process. \nPlease note that the market engagement session will consist of a presentation. Suppliers will be sent the slides following the event. \nOrganisations wishing to attend the online market engagement session are requested to register their interest by emailing the Procurement team at Lewisham.Procurement@lewisham.gov.uk by 12pm Friday 24 April 2026.\nPlease ensure you include the names and job titles of the attendees and email address. The Council will then issue a confirmation email containing the link for the meeting. Bidders will not be able to join the session if they have not had a confirmation from the Council.\nOrganisations are responsible to allow sufficient time to submit their interest."
}
]
},
"initiationType": "tender"
}