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Lewisham Advice Services

Buyer: London Borough of Lewisham →

Participate on londontenders.org ↗External submission platform

BuyerLondon Borough of Lewisham
StatusOpen
Deadline17 Sept 2026
Value£950,000
Published3 Jul 2026

What is being bought

The Council intends to commission a single, integrated Advice Service operating borough wide. The service is expected to provide information, advice and guidance on matters including welfare benefits, debt, housing, immigration and wider cost of living pressures, and to: • Support financial resilience and wellbeing through timely, high-quality advice that helps residents maximise income, manage debt, secure housing and avoid escalation into crisis. • Provide accessible, multi-channel access, maintaining high volume routes (such as telephone and digital) alongside face to face and outreach provision. • Reach those most in need through targeted outreach and early intervention, particularly for residents facing barriers to access. • Build community capacity, with the commissioned provider acting as a strategic lead for borough wide, community led advice, working in partnership with smaller and specialist VCS organisations and offering capacity building support such as "advice first aid". Contract details Estimated contract value: up to £950,000 per annum • Estimated contract term: 2 years from April 2027, with the option to extend up to a maximum of 3 years, subject to funding availability and performance

Delivery location

UKI44, GB

Categories

Social work and related services 85300000

Lot details

Lot 1

No lot description published.

Statusactive
Value£950,000
Contract periodFrom 1 Apr 2027 to 1 Apr 2029
SME suitabilitySuitable for SMEs

Award criteria
Quality (65%)
Price (25%)
Social value (10%)

What is included

ItemCategoryQuantity
1Social work and related servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Social work and related services (85300000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8516,9241 median · 31.8 average (7,967 of 16,924 with a bid count)2 average (8,898 of 16,924 with named award suppliers)10 comparable price pairs
Same buyer12Not publishedNot publishedNot published
Delivery region: UKI44801 median · 58.2 average (38 of 80 with a bid count)7.3 average (38 of 80 with named award suppliers)Not published
Similar published value (0.5×–2×)6663 median · 4.4 average (27 of 666 with a bid count)1.2 average (28 of 666 with named award suppliers)2 comparable price pairs

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Indicative price outcome

£618,070 is the median lowest-valid-bid benchmark for the broad CPV market sample, against this procedure’s published value of £950,000.

This is a historical comparator, not a bid-price forecast or a guaranteed saving. It excludes records where the published values cannot be sensibly compared and does not adjust for lot structure, quality weighting, framework terms or scope.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-066bfa
Latest release ID062948-2026
Latest release timestampFri Jul 03 2026 14:58:24 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/062948-2026
Tender statusactive
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-09-17T12:00:00+01:00
Expression of interest deadlineNot published
Enquiry deadline2026-09-03T23:59:59+01:00
Award period: startNot published
Award period: end2026-11-27T23:59:59Z
Submission method detailshttps://www.londontenders.org/
Submission languagesen
Electronic catalogue policyNot published
Total tender value£950,000
Tender lots in source1
Tender items in source1
Tender documents in source4
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
3 Jul 2026tender062948-2026
5 May 2026planning040983-2026
17 Mar 2026planning023943-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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    "tenderPeriod": {
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    "enquiryPeriod": {
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    "specialRegime": [
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    ],
    "aboveThreshold": true,
    "submissionTerms": {
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      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.londontenders.org/",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
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      "address": {
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        "postalCode": "SE6 4RU",
        "countryName": "United Kingdom",
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Complete JSON history (3 releases)
3 Jul 2026 · 062948-2026 · tender
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    "title": "Lewisham Advice Services",
    "value": {
      "currency": "GBP",
      "amountGross": 950000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
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      {
        "id": "L-1",
        "url": "https://www.londontenders.org/",
        "documentType": "biddingDocuments"
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        "url": "https://www.find-tender.service.gov.uk/Notice/062948-2026",
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        "documentType": "tenderNotice",
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    ],
    "legalBasis": {
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    "awardPeriod": {
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    },
    "description": "The Council intends to commission a single, integrated Advice Service operating borough wide. The service is expected to provide information, advice and guidance on matters including welfare benefits, debt, housing, immigration and wider cost of living pressures, and to:\n• Support financial resilience and wellbeing through timely, high-quality advice that helps residents maximise income, manage debt, secure housing and avoid escalation into crisis.\n• Provide accessible, multi-channel access, maintaining high volume routes (such as telephone and digital) alongside face to face and outreach provision.\n• Reach those most in need through targeted outreach and early intervention, particularly for residents facing barriers to access.\n• Build community capacity, with the commissioned provider acting as a strategic lead for borough wide, community led advice, working in partnership with smaller and specialist VCS organisations and offering capacity building support such as \"advice first aid\".\nContract details\nEstimated contract value: up to £950,000 per annum\n• Estimated contract term: 2 years from April 2027, with the option to extend up to a maximum of 3 years, subject to funding availability and performance",
    "tenderPeriod": {
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    "aboveThreshold": true,
    "submissionTerms": {
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      "electronicSubmissionPolicy": "allowed"
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    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://www.londontenders.org/",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PYXG-1482-BYWG",
      "name": "London Borough of Lewisham",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "Catford",
        "postalCode": "SE6 4RU",
        "countryName": "United Kingdom",
        "streetAddress": "4th Floor Laurence House"
      },
      "details": {
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            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
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        "id": "PYXG-1482-BYWG",
        "scheme": "GB-PPON"
      },
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        "email": "lewisham.procurement@lewisham.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
5 May 2026 · 040983-2026 · planning
{
  "id": "040983-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-05-05T12:47:51+01:00",
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  "buyer": {
    "id": "GB-PPON-PYXG-1482-BYWG",
    "name": "London Borough of Lewisham"
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  "tender": {
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            "id": "85300000",
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            "description": "Social work and related services"
          }
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    ],
    "title": "Lewisham Advice Services",
    "status": "planned",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    "description": "The Council intends to commission a single, integrated Advice Service operating borough wide. The service is expected to provide information, advice and guidance on matters including welfare benefits, debt, housing, immigration and wider cost of living pressures, and to:\n•   Support financial resilience and wellbeing through timely, high-quality advice that helps residents maximise income, manage debt, secure housing and avoid escalation into crisis.\n•\tProvide accessible, multi-channel access, maintaining high volume routes (such as telephone and digital) alongside face to face and outreach provision.\n•\tReach those most in need through targeted outreach and early intervention, particularly for residents facing barriers to access.\n•\tBuild community capacity, with the commissioned provider acting as a strategic lead for borough wide, community led advice, working in partnership with smaller and specialist VCS organisations and offering capacity building support such as \"advice first aid\".\nContract details\nEstimated contract value: up to £950,000 per annum\n•\tEstimated contract term: 2 years from April 2027, with the option to extend up to a maximum of 3 years, subject to funding availability and performance\n•\tProcurement timetable: anticipated to open July 2026\n•\tService commencement: 1 April 2027",
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        "countryName": "United Kingdom",
        "streetAddress": "4th Floor Laurence House"
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        "id": "040983-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/040983-2026",
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        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
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    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-05-20T23:59:59+01:00",
        "description": "Interested organisations are invited to attend a market warming / early engagement event:\nEvent date: 20 May 2026\nTime: 10.00am-2.00pm\nVenue: Catford House, Catford Broadway, London SE6 4SP\nThe session will include:\n•\ta presentation outlining the Council's emerging service model and proposed procurement approach; and\n•\topportunities for questions and one-one conversations \nMembers of the Council's Community Development, Procurement, Lightning Reach [Digital Platform] and Social Value teams will be in attendance to discuss the details of the opportunity, services required and the procurement process.\nOrganisations wishing to attend the market engagement session are requested to register their interest, you must contact us via Lewisham.Procurement@lewisham.gov.uk by 12pm, Monday 18 May 2026. Please ensure you include the names and job titles of the attendees (max of 4 attendees per organisation) and a contact telephone number and email address. The Council will then issue a confirmation. Organisations/individuals will not be able to attend the event if they have not had a confirmation from the Council.\nFollowing registration, a market engagement pack will be sent and this outlines the details of the opportunity, services required, and the social value and procurement process.\nAttendance is optional and not a condition of bidding. Participation will not confer any advantage or disadvantage in any future procurement.\nImportant notice\nThis preliminary market engagement is provided for information only. It does not constitute a commitment to procure, an invitation to tender, or any guarantee of future opportunities. Any future procurement will be conducted in accordance with applicable procurement legislation and Council governance requirements, and full details will be set out in the formal tender documentation"
      }
    ]
  },
  "initiationType": "tender"
}
17 Mar 2026 · 023943-2026 · planning
{
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  "tender": {
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    "lots": [
      {
        "id": "1",
        "status": "planned",
        "suitability": {
          "sme": true,
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        },
        "contractPeriod": {
          "endDate": "2030-02-28T23:59:59Z",
          "startDate": "2027-03-01T00:00:00Z"
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    "items": [
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        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
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            "countryName": "United Kingdom"
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        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Citizens Advice Outreach",
    "status": "planned",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-12-31T23:59:59Z"
    },
    "description": "A core objective of the programme is to work in partnership with the voluntary and community sector (VCS) to deliver trusted, accessible, and high-impact interventions. \nThis includes ensuring advice and support reaches residents who are least likely to access mainstream or digital services, and who often present with multiple and interrelated needs, such as energy debt, benefit changes, rent arrears, ill-health, and disability-related costs.",
    "tenderPeriod": {
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    "communication": {
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    "aboveThreshold": true,
    "submissionTerms": {
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