Leisure Management Operator Services

{
  "id": "021981-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 0,
        "measure": "smeBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 3,
        "measure": "electronicBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-11T16:27:50Z",
  "ocid": "ocds-h6vhtk-04552d",
  "buyer": {
    "id": "GB-FTS-4627",
    "name": "The Royal Borough of Kingston upon Thames"
  },
  "awards": [
    {
      "id": "021981-2026-DN719464-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-176904",
          "name": "Places for People Leisure Management Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "DN719464",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "The Council required the submission of a standard model bid and a mandatory\nagency variant (agency model) bid, all evaluation criteria was applied to both bids in\naccordance with the process set out in the ISFT. The Final Tender that received the highest overall score and had established a final Contract was awarded the Contract, which was based on a mandatory agency model, representing the Tender capable of providing the most economically advantageous tender for the Council."
        },
        "hasOptions": true,
        "description": "The Council undertook the procurement using the Competitive Dialogue procedure in line\nwith Regulation 30 of the Public Contract Regulations 2015.\nThe procurement documents were available for unrestricted and full direct access, free of\ncharge at https://procontract.due-north.com/",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Programming & Approach to Customer Pricing",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Asset Management, Compliance and Cleaning",
              "type": "quality",
              "description": "8"
            },
            {
              "name": "Environmental Sustainability and Carbon Reduction",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Delivering Active Communities: Sports Development, Health & Wellbeing and Outreach Work",
              "type": "quality",
              "description": "14"
            },
            {
              "name": "Marketing, Customer Care and CRM including Digital Customer Experience",
              "type": "quality",
              "description": "6"
            },
            {
              "name": "Staffing, Recruitment, Training, Development and Volunteer Coaching Network",
              "type": "quality",
              "description": "4"
            },
            {
              "name": "Financial Management, Reporting and IT Systems",
              "type": "quality",
              "description": "8"
            },
            {
              "name": "Contract Mobilisation",
              "type": "quality",
              "description": "2"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "10"
            },
            {
              "type": "price",
              "description": "40"
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI63"
          }
        ]
      }
    ],
    "title": "Leisure Management Operator Services",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Royal Borough of Kingston released the opportunity to the market for the provision of\nLeisure Management Operator Services for six leisure facilities:\n- The Malden Centre\n- Weir Archer Athletics & Fitness Centre\n- Tolworth Recreation Centre\n- Kingston Leisure Centre\n- Chessington Sports Centre\n- Albany Outdoors\nThe management contract will be for a period of 10 years with the option of\nan extension of up to five years at the Council’s discretion.\nThere will be a staggered start to the contract as follows:\n- October 2025: Chessington Sports Centre and Albany Outdoors\n- April 2026: The Malden Centre, Weir Archer Athletics & Fitness Centre, Tolworth\nRecreation Centre\n- Spring 2027: Kingston Leisure Centre (new build facility scheduled to open).\nThe Council used the Competitive Dialogue Procedure under Regulation 30 of the PCR for\nthe procurement of this Contract as it considered that this procedure could best meet the Council’s\nobjectives for the service requirements and commercial terms in accordance with Regulation\n26(4)(a)(i) to (iii).\nBidders were expected to have a major role in defining the solution which could not be specified\nby the Council at the outset, as the Council was unable to assess or determine the solution without in-depth dialogue.",
    "classification": {
      "id": "92000000",
      "scheme": "CPV",
      "description": "Recreational, cultural and sporting services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive dialogue"
  },
  "parties": [
    {
      "id": "GB-FTS-4627",
      "name": "The Royal Borough of Kingston upon Thames",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI63",
        "locality": "Kingston upon Thames",
        "postalCode": "KT1 1EU",
        "countryName": "United Kingdom",
        "streetAddress": "Guildhall, High Street"
      },
      "details": {
        "url": "http://www.kingston.gov.uk",
        "buyerProfile": "http://www.kingston.gov.uk",
        "classifications": [
          {
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE",
            "description": "Regional or local authority"
          },
          {
            "id": "01",
            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "The Royal Borough of Kingston upon Thames"
      },
      "contactPoint": {
        "name": "Mr Stephen Morris",
        "email": "commissioning@kingston.gov.uk",
        "telephone": "+44 2085475000"
      }
    },
    {
      "id": "GB-FTS-176904",
      "name": "Places for People Leisure Management Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI63",
        "locality": "London",
        "postalCode": "WC1X 8QR",
        "countryName": "United Kingdom",
        "streetAddress": "305 Grays Inn Road"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Places for People Leisure Management Limited"
      }
    },
    {
      "id": "GB-FTS-1579",
      "name": "The High Court of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
      "identifier": {
        "legalName": "The High Court of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "021981-2026-DN719464-1",
      "value": {
        "amount": 120000000,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "021981-2026-DN719464-1",
      "dateSigned": "2025-07-22T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}