Official UK procurement notice
Leisure Management Operator Services
Authority: Kingston upon Thames Borough Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe Royal Borough of Kingston released the opportunity to the market for the provision of
Leisure Management Operator Services for six leisure facilities:
- The Malden Centre
- Weir Archer Athletics & Fitness Centre
- Tolworth Recreation Centre
- Kingston Leisure Centre
- Chessington Sports Centre
- Albany Outdoors
The management contract will be for a period of 10 years with the option of
an extension of up to five years at the Council’s discretion.
There will be a staggered start to the contract as follows:
- October 2025: Chessington Sports Centre and Albany Outdoors
- April 2026: The Malden Centre, Weir Archer Athletics & Fitness Centre, Tolworth
Recreation Centre
- Spring 2027: Kingston Leisure Centre (new build facility scheduled to open).
The Council used the Competitive Dialogue Procedure under Regulation 30 of the PCR for
the procurement of this Contract as it considered that this procedure could best meet the Council’s
objectives for the service requirements and commercial terms in accordance with Regulation
26(4)(a)(i) to (iii).
Bidders were expected to have a major role in defining the solution which could not be specified
by the Council at the outset, as the Council was unable to assess or determine the solution without in-depth dialogue.
CPV: Recreational, cultural and sporting services
The lotProcurement structure
single lot · value publishedLot #1The Council undertook the procurement using the Competitive Dialogue procedure in lineAwardedRenewalPublished value£120,000,000
The Council undertook the procurement using the Competitive Dialogue procedure in line
with Regulation 30 of the Public Contract Regulations 2015.
The procurement documents were available for unrestricted and full direct access, free of
charge at procontract.due-north.com ↗
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (10)
- Asset Management, Compliance and Cleaning: 8%
- Delivering Active Communities: Sports Development, Health & Wellbeing and Outreach Work: 14%
- Marketing, Customer Care and CRM including Digital Customer Experience: 6%
- Staffing, Recruitment, Training, Development and Volunteer Coaching Network: 4%
- Financial Management, Reporting and IT Systems: 8%
- Contract Mobilisation: 2%
- Programming & Approach to Customer Pricing: 4%
- price: 40%
- Social Value: 10%
- Environmental Sustainability and Carbon Reduction: 4%
Published award criteria (10)
- Programming & Approach to Customer Pricing: 4
- Asset Management, Compliance and Cleaning: 8
- Environmental Sustainability and Carbon Reduction: 4
- Delivering Active Communities: Sports Development, Health & Wellbeing and Outreach Work: 14
- Marketing, Customer Care and CRM including Digital Customer Experience: 6
- Staffing, Recruitment, Training, Development and Volunteer Coaching Network: 4
- Financial Management, Reporting and IT Systems: 8
- Contract Mobilisation: 2
- Social Value: 10
- Price: 40
- Staff
- Names and qualifications of delivery staff must be submitted
- Successive reduction
- Candidates will be reduced successively across stages
- Price carries 44 of 100 points: a 10% discount moves about 4.4 points. Quality carries 42 of 100: the paper moves it further than the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive dialogue
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes
- First published
- 25 Apr 2024, 15:07 BST
- Last source update
- 11 Mar 2026, 16:27 GMT
- Authority reference
DN719464- FTS notice number
2026/S 000-021981- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04552dFind a Tender
- Review procedure
In accordance with the Public Contracts Regulations 2015 the Council will incorporate a minimum 10 calendar day standstill period at the point information on which the contract award decision is communicated to tenderers.
How it was run
Official notice- Submission deadline
- 27 Jun 2024, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 360 days from the deadline
Timeline
20 May 2024 → 11 Mar 2026 · 4 dates- Next notice expected20 May 2024, 00:00 BST
- Submission deadline27 Jun 2024, 12:00 BST
- Invitations to tender expected8 Jul 2024, 00:00 BST
- Notice published225 days ago11 Mar 2026, 16:27 GMT
Notice history
6 events · 3 releases on Find a Tender · since 28 May 2024- Published value published: £120,000,00028 May 2024, 11:58 BST
- Status changed to active28 May 2024, 11:58 BST
- Procurement method changed28 May 2024, 11:58 BST
- Deadline published: 27 Jun 2024, 12:00 BST28 May 2024, 11:58 BST
- Status changed to complete11 Mar 2026, 16:27 GMT
- Buyer details updated11 Mar 2026, 16:27 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Places for People Leisure Management Limited | £120,000,000 † | — | Awarded |
Contracts
Contract 021981-2026-DN719464-1 · Places for People Leisure Management Limited
- Signed
- 22 Jul 2025
- Value
- £120,000,000
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids · 3 electronic | 0 | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeDispute resolution & review bodies
- The High Court of JusticeReview body
Bidders & participating suppliers
1 commercial party on the notice- Places for People Leisure Management LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria