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ClosedFind a Tender · UK4

Legal Case Management System (LCMS)

Buyer: London Borough of Southwark →

View official notice ↗Official source

BuyerLondon Borough of Southwark
StatusClosed
Deadline6 Aug 2026
Value£740,000
Published7 Jul 2026

What is being bought

The successful supplier will be required to deliver the Authority's Legal Case Management System (LCMS). The scope may include, but is not limited to, the following areas: - the procurement and implementation of a new SaaS-based legal case management system designed to streamline case tracking, improve document management, and enhance overall operational efficiency within the legal services department; - a cloud-hosted solution, the new system will provide secure, remote access, reduce IT infrastructure costs, and enable automatic updates; - this platform will replace outdated processes, offer better integration with existing applications, and support LEXCEL compliance requirements, ultimately empowering legal teams to manage cases more effectively and deliver improved services to stakeholders.

Delivery location

UKI44, GB

Categories

Software package and information systems 48000000IT services: consulting, software development, Internet and support 72000000Legal documentation and certification services 79130000

Lot details

Lot 1

No lot description published.

Statusactive
Value£740,000
Contract periodFrom 1 Jul 2027 to 30 Jun 2031
SME suitabilitySuitable for SMEs

Award criteria
Quality — Quality (60%), including Technical and Functional 50% and Implementation and Delivery 10% (60%)
Price (35%)
Social Value — A Social Value Submission Sheet containing Southwark Council social value measures will be completed as part of the tender submission. (5%)

What is included

ItemCategoryQuantity
1IT services: consulting, software development, Internet and support, Legal documentation and certification services, Software package and information systemsNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 485,2691 median · 8.9 average (1,909 of 5,269 with a bid count)1.7 average (2,193 of 5,269 with named award suppliers)Not published
Same buyer3Not publishedNot publishedNot published
Delivery region: UKI4478 median · 8 average (1 of 7 with a bid count)1 average (1 of 7 with named award suppliers)Not published
Similar published value (0.5×–2×)3553 median · 3 average (1 of 355 with a bid count)1 average (1 of 355 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementYes
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyallowed
Selection criteriaNot published
Risk detailsThe following risks have been identified that would impact the performance of the Contract, where the impact cannot be known at this stage but may relate to a Contract Change Notice if the risk was to materialise: Risk of legislative changes, regulatory changes or changes in law during the term of a Contract Risk of unforeseen changes to delivery/operational standards Risk of changes in technology, IT solutions or systems Risk of unforeseen increase/decrease in Contracting Authority budgets Risk of unforeseen circumstances that cause the value of the Contract to increase (previous examples include BREXIT, war, pandemic and the cost of living crisis) Risk of unforeseen political impact Risk of unforeseen increase/decrease in licensing volume.

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-066f81
Latest release ID063864-2026
Latest release timestampTue Jul 07 2026 16:28:55 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/063864-2026
Tender statusactive
Procurement methodselective
Procurement method detailsCompetitive flexible procedure
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadline2026-08-06T00:00:00+01:00
Enquiry deadline2026-07-17T00:00:00+01:00
Award period: startNot published
Award period: end2026-10-30T23:59:59+00:00
Submission method detailsBoth the completed PSQ submission and, for the shortlisted suppliers the tender submissions, must be made via the Proactis eprocurement system: https://procontract.due-north.com/ProjectManagement/ProjectDashboard?projectId=976aec8d-8523-f111-813c-005056b64545 No other means of delivery is acceptable.
Submission languagesen
Electronic catalogue policyNot published
Total tender value£740,000
Tender lots in source1
Tender items in source1
Tender documents in source3
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
7 Jul 2026tender063864-2026
19 Mar 2026planning025409-2026

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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            {
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          {
            "id": "48000000",
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    ],
    "title": "Legal Case Management System (LCMS)",
    "value": {
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    "coveredBy": [
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      },
      {
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        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "063864-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/063864-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
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    ],
    "procedure": {
      "features": "This is a two-stage procedure comprising a \"conditions of participation\" PSQ stage containing\nProcurement Specific Questionnaire (PSQ) documentation followed by a Tender stage\nassessing Quality (including Social Value) and Price.\nFollowing assessment of responses to the PSQ, a shortlist of the highest scoring potential\nsuppliers who meet the minimum requirements will be drawn up. (See the PSQ Supplier\nSelection Guidance.) The shortlisted suppliers will be selected to participate in the\nInvitation to Tender (ITT) stage.\nSuppliers, are therefore, only to complete the PSQ Stage documentation by the set\ndeadline."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
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    "recurrence": {
      "dates": [
        {
          "startDate": "2034-01-10T23:59:59+00:00"
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      ]
    },
    "awardPeriod": {
      "endDate": "2026-10-30T23:59:59+00:00"
    },
    "description": "The successful supplier will be required to deliver the Authority's Legal Case Management System (LCMS). \nThe scope may include, but is not limited to, the following areas:\n- the procurement and implementation of a new SaaS-based legal case management system designed to streamline case tracking, improve document management, and enhance overall operational efficiency within the legal services department; \n- a cloud-hosted solution, the new system will provide secure, remote access, reduce IT infrastructure costs, and enable automatic updates; \n- this platform will replace outdated processes, offer better integration with existing applications, and support LEXCEL compliance requirements, ultimately empowering legal teams to manage cases more effectively and deliver improved services to stakeholders.",
    "riskDetails": "The following risks have been identified that would impact the performance of the\nContract, where the impact cannot be known at this stage but may relate to a Contract\nChange Notice if the risk was to materialise:\nRisk of legislative changes, regulatory changes or changes in law during the term of a\nContract\nRisk of unforeseen changes to delivery/operational standards\nRisk of changes in technology, IT solutions or systems\nRisk of unforeseen increase/decrease in Contracting Authority budgets\nRisk of unforeseen circumstances that cause the value of the Contract to increase\n(previous examples include BREXIT, war, pandemic and the cost of living crisis)\nRisk of unforeseen political impact\nRisk of unforeseen increase/decrease in licensing volume.",
    "contractTerms": {
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    },
    "enquiryPeriod": {
      "endDate": "2026-07-17T00:00:00+01:00"
    },
    "hasRecurrence": true,
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    "submissionTerms": {
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      "electronicSubmissionPolicy": "allowed"
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    "mainProcurementCategory": "services",
    "submissionMethodDetails": "Both the completed PSQ submission and, for the shortlisted suppliers the tender\nsubmissions, must be made via the Proactis eprocurement system:\nhttps://procontract.due-north.com/ProjectManagement/ProjectDashboard?projectId=976aec8d-8523-f111-813c-005056b64545\nNo other means of delivery is acceptable.",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2026-08-06T00:00:00+01:00"
  },
  "parties": [
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      "name": "London Borough of Southwark",
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      "address": {
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        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 2QH",
        "countryName": "United Kingdom",
        "streetAddress": "Southwark Council"
      },
      "details": {
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      "contactPoint": {
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        "email": "Michelle.Davies@southwark.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
7 Jul 2026 · 063864-2026 · tender
{
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  "date": "2026-07-07T17:28:55+01:00",
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            },
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              "numbers": [
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              "description": "A Social Value Submission Sheet containing Southwark Council social value measures will be completed as part of the tender submission."
            }
          ]
        },
        "contractPeriod": {
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        },
        "selectionCriteria": {
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              "description": "As set out in the PSQ documentation.\nFinancial Standing is Pass/Fail; to achieve an overall pass in the financial assessment, you will need to demonstrate the following:\n- Turnover of £260,000 or more\n- A credit score and credit rating of 60 or higher, as assessed under Moody's Financial Analysis Made Easy (FAME) system \nachievement of these thresholds will be reviewed in the wider context of a Supplier’s full PSQ response and evaluation"
            },
            {
              "type": "technical",
              "description": "As set out in the PSQ documentation."
            },
            {
              "description": "The criteria are set out in the Procurement Specific Questionnaire (PSQ) which is\naccompanied by a PSQ Supplier Selection Guidance document. Amongst other things the\nsupplier should have a turnover in excess of £260k.",
              "forReduction": true
            }
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            "description": "Software package and information systems"
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    "title": "Legal Case Management System (LCMS)",
    "value": {
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    "coveredBy": [
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      },
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        "documentType": "conflictOfInterest"
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      {
        "id": "063864-2026",
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      }
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    },
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      "endDate": "2026-10-30T23:59:59+00:00"
    },
    "description": "The successful supplier will be required to deliver the Authority's Legal Case Management System (LCMS). \nThe scope may include, but is not limited to, the following areas:\n- the procurement and implementation of a new SaaS-based legal case management system designed to streamline case tracking, improve document management, and enhance overall operational efficiency within the legal services department; \n- a cloud-hosted solution, the new system will provide secure, remote access, reduce IT infrastructure costs, and enable automatic updates; \n- this platform will replace outdated processes, offer better integration with existing applications, and support LEXCEL compliance requirements, ultimately empowering legal teams to manage cases more effectively and deliver improved services to stakeholders.",
    "riskDetails": "The following risks have been identified that would impact the performance of the\nContract, where the impact cannot be known at this stage but may relate to a Contract\nChange Notice if the risk was to materialise:\nRisk of legislative changes, regulatory changes or changes in law during the term of a\nContract\nRisk of unforeseen changes to delivery/operational standards\nRisk of changes in technology, IT solutions or systems\nRisk of unforeseen increase/decrease in Contracting Authority budgets\nRisk of unforeseen circumstances that cause the value of the Contract to increase\n(previous examples include BREXIT, war, pandemic and the cost of living crisis)\nRisk of unforeseen political impact\nRisk of unforeseen increase/decrease in licensing volume.",
    "contractTerms": {
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    },
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    "expressionOfInterestDeadline": "2026-08-06T00:00:00+01:00"
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    {
      "id": "GB-PPON-PXTW-7647-VDLV",
      "name": "London Borough of Southwark",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 2QH",
        "countryName": "United Kingdom",
        "streetAddress": "Southwark Council"
      },
      "details": {
        "url": "http://www.southwark.gov.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PXTW-7647-VDLV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Michelle Davies",
        "email": "Michelle.Davies@southwark.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
19 Mar 2026 · 025409-2026 · planning
{
  "id": "025409-2026",
  "tag": [
    "planning"
  ],
  "date": "2026-03-19T16:21:19Z",
  "ocid": "ocds-h6vhtk-066f81",
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          "endDate": "2031-12-30T23:59:59+00:00",
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        }
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    "items": [
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          }
        ],
        "additionalClassifications": [
          {
            "id": "48000000",
            "scheme": "CPV",
            "description": "Software package and information systems"
          },
          {
            "id": "79130000",
            "scheme": "CPV",
            "description": "Legal documentation and certification services"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          }
        ]
      }
    ],
    "title": "Legal Case Management System (LCMS)",
    "value": {
      "amount": 443576.79,
      "currency": "GBP",
      "amountGross": 532292.15
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Legal Case Management System (LCMS)\nSouthwark council is undertaking a Preliminary Market Engagement (PME) to inform the development of its upcoming procurement of a Legal Case Management System (LCMS). \nThis engagement aims to understand current market capability, delivery models, innovation opportunities and commercial considerations to support the design of a proportionate and competitive procurement procedure under the Procurement Act 2023. \nThis notice does not formally commence a procurement process. Participation in PME is voluntary and will not confer any advantage or disadvantage in any future tender. \nScope of the Requirement \nThe council intends to procure a LCMS covering (indicative scope): \nThe procurement and implementation of a new SaaS-based legal case management system designed to streamline case tracking, improve document management, and enhance overall operational efficiency within the legal services department. By adopting a cloud-hosted solution, the new system will provide secure, remote access, reduce IT infrastructure costs, and enable automatic updates. This platform will replace outdated processes, offer better integration with existing applications, and support LEXCEL compliance requirements, ultimately empowering legal teams to manage cases more effectively and deliver improved services to stakeholders.\nThe final scope may be refined following PME. ",
    "communication": {
      "futureNoticeDate": "2026-05-22T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PXTW-7647-VDLV",
      "name": "London Borough of Southwark",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI44",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 2QH",
        "countryName": "United Kingdom",
        "streetAddress": "Southwark Council"
      },
      "details": {
        "url": "http://www.southwark.gov.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PXTW-7647-VDLV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Michelle Davies",
        "email": "Michelle.Davies@southwark.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "025409-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/025409-2026",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2026-03-19T16:21:19Z"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2026-04-08T23:59:59+01:00",
        "description": "Legal Case Management System (LCMS)\nThe council anticipates using a two stage Competitive Flexible Procedure under the Procurement Act 2023. This will include: \n• Stage 1: Conditions of Participation (selection stage) \n• Stage 2: Full tender stage with detailed technical, commercial evaluation and system demonstrations\nPreliminary Market Engagement (PME) feedback will help shape the specification, KPIs, commercial model, and procurement structure. \nPME Activities: This notice includes a questionnaire which is designed to be completed by organisations wishing to engage participate in this market engagement and assist the Council in this market insight stage.  All suppliers will receive the same core information. Insights gathered will be anonymised and used solely to inform the procurement design.\nThis is NOT the commencement of a procurement procedure, neither is it a call for expressions of interest.\nPlease complete the questionnaire hosted on ProContract -https://procontract.due-north.com- and submit the response, preferably via the messaging service on ProContract and/or via email to: Michelle.Davies@southwark.gov.uk\nThis notice does not constitute a call for competition to procure any services for the Council, and the Council is not bound to accept any proposals offered. The Council is not liable for any costs, fees or expenses incurred by any party participating in this soft market testing/sounding exercise. Any procurement of any services by the Council in due course will be carried out strictly in accordance with the provisions of The Procurement Act 2023.\nResponses to the questionnaire will be treated confidentially.\nThe Council’s tenders will be advertised on the ProContract portal; please see link below:\nhttps://procontract.due-north.com"
      }
    ]
  },
  "initiationType": "tender"
}