Find a TenderAwarded
Published 22 Mar 2021, 14:16 GMT

Official UK procurement notice

London Borough of Lambeth Block Cleaning and Concierge Services Contract

Official notice

Authority: London Borough of Lambeth (Local council)

ServicesRestricted procedure
Published estimate£99,050,000exc. VAT
Submissions closed 19 Apr 2021awarded 3 Jan 2022
Awarded to Pinnacle FM Ltd

What is being bought

Published requirement description

The London Borough of Lambeth is seeking a supplier to undertake a holistic cleaning and concierge service to its 33 839 council-owned homes borough - wide, including the routine and ad hoc cleaning of communal areas, housing estates and other buildings within the borough — together with ad hoc ancillary housing management services, emergency response, graffiti removal, deep clean, pressurised water cleaning and Fire Risk Assessments (FRA) and Related Remedial Actions services, waste (bulk refuse and fly tipping) removal/ disposal services and the Concierge Service. The contract will be for the whole borough and the contract value is set out below. The contract will be for a period of six (6) years, with two separate possible extensions of four (4) years each. The maximum total possible Contract Period is fourteen (14) years (i.e. 6 + 4 + 4). The maximum contract value allowing for ad hoc and routine work is £99,050,000.00 for the maximum 14 year period.

CPV: Accommodation, building and window cleaning services · Cleaning and sanitation services · Graffiti removal services · Gully cleaning and emptying services · Refuse and waste related services · Refuse disposal and treatment · Street-cleaning and sweeping services

The lotProcurement structure

single lot · value published
Lot #1The London Borough of Lambeth is seeking a supplier to undertake a holistic cleaning…AwardedPublished value£99,050,000

The London Borough of Lambeth is seeking a supplier to undertake a holistic cleaning and concierge service to its 33 839 council-owned homes borough-wide, including the cleaning of communal areas, housing estates and other buildings — together with ancillary housing management services. The scope of the works to be undertaken in this contract includes but is not restricted to:

  • Cleaning of Internal Communal Areas (i.e. areas inside the boundaries of buildings);
  • Welfare areas on estates;
  • Low level flat roofs;
  • Gullies (excluding all those on highways and adjacent to refuse / bin chambers);
  • Drains, downpipes and gutters;
  • Window Cleaning;
  • Graffiti Removal;
  • Ad hoc Deep Cleans including refuse / bin chambers;
  • Ad hoc Pressurised Water Cleaning, including the Cleaning of Refuse Chutes;
  • Dealing with Emergencies;
  • Fire Risk Assessments (FRA) and Related Remedial Actions; and
  • The Concierge Service.

The above services consist of those that are required on a regular planned basis to maintain a clean and safe environment and those that are required on a reactive basis to deal with specific situations and emergencies.

It is currently anticipated that the proposed Block Cleaning and Concierge Contract will start on the 01 October 2021, and will be for a period of six (6) years, with two separate possible extensions of four (4) years each. The total possible Contract Period is fourteen (14) years (i.e. 6 + 4 + 4).

Delivery: London
Extensions: The contract will be for six (6) years with the option, as set out in contract terms, of two separate possible extensions of four (4) years each.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
22 Mar 2021, 14:16 GMT
Last source update
5 May 2022, 13:27 BST
Authority reference
LBL/WS4/ML
FTS notice number
2022/S 000-011699
Classification (CPV)
Accommodation, building and window cleaning servicesCleaning and sanitation servicesGraffiti removal servicesGully cleaning and emptying servicesRefuse and waste related servicesRefuse disposal and treatmentStreet-cleaning and sweeping services
Delivery area
London (UKI45)
Official registry OCID
ocds-h6vhtk-029df5 Find a Tender
Contract terms
Performance terms

Please refer to procurement documents.

Review and risk notes
Review procedure

Precise information on deadline(s) for review procedures:

Precise information on deadline(s) for review procedures: in accordance with Regulations 86 of the Public Contracts Regulations 2015 (as amended), the authority will incorporate a minimum 10 calendar day standstill period starting from the date when the contract award was notified to bidders. Unsuccessful bidders will be provided with information in the ‘Award Decision Notice’ at the start of the standstill period including details of their bid in relation to the winning bid comprising the reasons for the decision, the characteristics and relative

advantages of the successful tender, the scores of the economic operators and the name of the economic operator to be awarded the contract. Bidders have a right of appeal provided for within the Public Contracts Regulations 2015 (as amended). Any such proceedings must be brought in the High Court of England and Wales.

Publisher note: The Transfer of Undertakings (Protection of Employment) Regulations 2006 (‘TUPE’) will apply on the award of this contract. There are approximately 192 employees providing the current cleaning and concierge service who will have protection and transfer rights under TUPE in the event of a change of contractor. The Council is committed to pay equality and in this regard, all employees (interim and permanent; full time and part time; PAYE and contract) associated with this contract must be paid at least the current London Living Wage as the same may change over the term. This also applies to any subcontractor staff that spend at least half of their time on this contract.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Submission deadline
19 Apr 2021, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

19 Apr 2021 → 5 May 2022 · 3 dates
  1. Submission deadline
    19 Apr 2021, 12:00 BST
  2. Invitations to tender expected
    11 May 2021, 00:00 BST
  3. Notice published
    5 May 2022, 13:27 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    5 May 2022, 13:27 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Bids received 3
Contracts signed 1latest 3 Jan 2022
Awarded toValueDateStatus
Pinnacle FM LtdLBL/WS4/ML - BCC – Block Cleaning and Concierge——Awarded

Contracts

  • LBL/WS4/ML - BCC – Block Cleaning and Concierge · Pinnacle FM Ltd

    Signed
    3 Jan 2022
    Value
    —
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3bids0—£608,578,403 – £802,323,233

Contracting authority & participating public bodies

London Borough of Lambeth

Contracting authorityLocal CouncilRegional or local authorityGeneral public services n/a Town Hall, Brixton Hill, London, London, SW2 1RWContact name, email Published organisation website ↗

Dispute resolution & review bodies

  • The High CourtMediation body London
  • Cabinet OfficeReview contact point London

Bidders & participating suppliers

1 commercial party on the notice
  • Pinnacle FMAwarded supplier 8th Floor Holborn Tower 137-144 High Holborn, London, London, WC1V 6PL

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria