Find a TenderAwardedContract details notice
Published 22 Aug 2025, 10:46 BST

Official UK procurement notice

LBHF SEND Mediation and Disagreement Resolution Service - Contract Details Notice

Official notice

Authority: London Borough of Hammersmith and Fuham (Local council)

ServicesBelow threshold - open competitionBelow thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£97,000≈ £46k / year · 1 value update19.2% above final estimate
Submissions closed 5 Feb 2026awarded 14 May 2026
Awarded to Collis Mediation Limited
Contract term 4 yrs 7 moends 31 Mar 2031 · up to 31 Mar 2033 with extensions · starts 1 Sept 2026

What is being bought

Published requirement description

The London Borough of Hammersmith & Fulham has undertaken an open procurement for the statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. This service provides impartial mediation to resolve disputes between families and the local authority or education providers, in accordance with Chapter 11 of the SEND Code of Practice.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrs 7 moSMEVCSEPublished value£97,000
Contract period: 1 Sept 2026 – 31 Mar 2031 (4 yrs 7 mo) · up to 31 Mar 2033 with extensionsValue: £97,000 exc. VAT · £97,000 inc. VAT
Delivery: UK, LondonEligibility: SME eligibleVCSE eligible
Extensions: There is an optional extension of up to two years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical: 60%
  • Commercial: 40%
Published award criteria (2)
  • Technical
  • Commercial
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
22 Aug 2025, 10:46 BST
Last source update
14 May 2026, 16:14 BST
FTS notice number
2026/S 000-000551
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
UKLondon (UKI33)
Official registry OCID
ocds-h6vhtk-058ca4 Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowed
Submission deadline
5 Feb 2026, 12:00 GMT
Clarification deadline
20 Jan 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Suppliers are requested to register on the capitalEsourcing tender portal to access the tender. www.capitalesourcing.com ↗

Timeline

22 Aug 2025 → 1 Sept 2026 · 8 dates
  1. Planning notice published
    22 Aug 2025, 10:46 BST
  2. Market engagement
    11 Sept 2025, 23:59 BST

    To support the upcoming procurement of the SEND Mediation and Disagreement Resolution Service, the Council will host a virtual market engagement session via Microsoft Teams on Thursday 11th September, from 14:00 to 15:00. During this session, the Council’s SEND Team will deliver a brief presentation outlining the service requirements and draft specification.

    This session will provide an opportunity for potential providers to engage directly with the Council, gain insight into the commissioning priorities, and discuss their operating models. Suppliers will also be invited to ask questions and share feedback prior to the commencement of the open tender process. The event is designed to promote transparency, support market readiness, and ensure the procurement is informed by sector expertise and best practice.

    Please find the meeting link here: teams.microsoft.com/l/meetup-join/19%3am… ↗

    Meeting ID: 313 445 855 409 7

    Passcode: 2bc7uV9M

    If you have difficulty accessing the meeting, please contact: [email protected], [email protected]

  3. Next notice expected289 days ago
    5 Jan 2026, 23:59 GMT
  4. Tender notice published289 days ago
    6 Jan 2026, 10:30 GMT
  5. Clarification questions by274 days ago
    20 Jan 2026, 17:00 GMT
  6. Submission deadline259 days ago
    5 Feb 2026, 12:00 GMT
  7. Latest notice published160 days ago
    14 May 2026, 16:14 BST
  8. Contract starts51 days ago
    1 Sept 2026, 00:00 BST

Notice history

7 events · 3 releases on Find a Tender · since 22 Aug 2025
  1. Preliminary market engagement notice published
    22 Aug 2025, 10:46 BST
    UK2
  2. Tender notice published
    6 Jan 2026, 10:30 GMT
    UK4
  3. Status changed to active
    6 Jan 2026, 10:30 GMT
  4. Procurement method changed
    6 Jan 2026, 10:30 GMT
  5. Deadline published: 5 Feb 2026, 12:00 GMT
    6 Jan 2026, 10:30 GMT
  6. Contract details notice published
    14 May 2026, 16:14 BST
    UK7
  7. Status changed to complete
    14 May 2026, 16:14 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £115,6641 contract inc. VAT; no net value published
Contracts signed 1latest 14 May 2026
Awarded toValueDateStatus
Collis Mediation LimitedSME£115,664 inc. VAT †—Awarded

Contracts

  • Contract 1 · Collis Mediation LimitedSME

    Signed
    14 May 2026
    Value
    £115,664 inc. VAT
    Period
    1 Sept 2026 – 31 Aug 2031 · up to 31 Aug 2033 with extensions
    Status
    active
    Extensions
    Optional 2 year extension

Contracting authority & participating public bodies

London Borough of Hammersmith and Fuham (LBHF)

Contracting authorityPublic authority - sub-central government GB-PPON: PHTW-6333-BQGD Town Hall, King Street, London, London, W6 9JUContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Collis Mediation LtdAwarded supplierGB-COH: 08749080 6 March Cote Lane, Bingley, Yorkshire & Humber, BD16 1TAContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure