Find a TenderAwarded
Published 20 Nov 2024, 15:52 GMT

Official UK procurement notice

Keeping Well Services Framework

Official notice

Authority: Sunderland City Council (Local council)·Consortium: 2 public authorities

Framework agreement9 lotsServicesOpen procedure
Framework ceiling (notional)£100,000,000total for 9 lots · framework ceiling, not attributable revenue
Submissions closed 14 Jan 2025awarded 24 Oct 2025
Lots 9see the lot list below
Framework period 3 yrsends 18 Jun 2028 · starts 16 Jun 2025

What is being bought9 lots · detail below

Published requirement description

Framework for the provision of Keeping Well Services (Care & Support at Home for Adults over 18 Years)

Lots 1 to 5 - Care & Support at Home

  • Lot 1 - Sunderland East
  • Lot 2 - Sunderland West
  • Lot 3 - Coalfields
  • Lot 4 - Washington
  • Lot 5 - Sunderland North

Lot 6 - Care and Support in the Home: Overnight Care

Lot 7 - Live in Care Service

Lot 8 - Carer Support Service (Carer Relief)

Lot 9 - Support Services (Ad-Hoc) Care and Support in the Home

CPV: Social work and related services

How this framework works

From the published notice
Bids received
28 bids received · 12 suppliers appointed
Framework period

3 yrs from 16 Jun 2025, Service under social and specific services in accordance with Regulation 74 to 76 under Schedule 3 - Public Contract Regulations 2015

Lots and requirements (9)Procurement structure

9 lots · no lot values published · evaluation weights differ by lot
Lot #1Care and Support in the Home Daytime (Sunderland East)Awarded 3 yrs

Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years

Contract period: 16 Jun 2025 – 18 Jun 2028 (3 yrs)
Delivery: North East · Sunderland East
Variant bids: not allowed
Lot #2Care and Support in the Home Daytime (Sunderland West)Cancelled 3 yrs

Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years

Contract period: 16 Jun 2025 – 18 Jun 2028 (3 yrs)
Delivery: North East · Sunderland West
Variant bids: not allowed
Lot #3Care and Support in the Home Daytime (Coalfields)Cancelled 3 yrs

Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years

Contract period: 16 Jun 2025 – 18 Jun 2028 (3 yrs)
Delivery: North East · Coalfields
Variant bids: not allowed
Lot #4Care and Support in the Home Daytime (Washington)Cancelled 3 yrs

Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years

Contract period: 16 Jun 2025 – 18 Jun 2028 (3 yrs)
Delivery: North East · Washington
Variant bids: not allowed
Lot #5Care and Support in the Home Daytime (Sunderland West)Cancelled 3 yrs

Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years

Contract period: 16 Jun 2025 – 18 Jun 2028 (3 yrs)
Delivery: North East · Sunderland North
Variant bids: not allowed
Lot #6Care & Support in the Home - Overnight CareCancelled 3 yrs

Single contractor lot for the provision of Care & Support for Adults over 18 years : Full Overnight Service and Overnight Pop in Service

Contract period: 16 Jun 2025 – 18 Jun 2028 (3 yrs)
Delivery: North East · Sunderland Citywide (All areas within the boundaries of Sunderland City Council)
Variant bids: not allowed
Lot #7Live in Care ServiceCancelled 3 yrs

Single Contractor lot for the provision of live in Care & Support in the Home for Adults over 18 years

Contract period: 16 Jun 2025 – 18 Jun 2028 (3 yrs)
Delivery: North East · Sunderland Citywide (Covering all areas within the Sunderland City Council boundaries)
Variant bids: not allowed
Lot #8Carer Support Service (Carer Relief)Cancelled 3 yrs

Single Contractor lot for the provision of Care & Support in the Home for Adults over 18 Years for people living in their own home who are supported by an unpaid Carer. The Service will support Adult Carers aged 18 years or over to have a break from their caring role

Contract period: 16 Jun 2025 – 18 Jun 2028 (3 yrs)
Delivery: North East · Sunderland Citywide (All areas covering Sunderland City Council boundaries)
Variant bids: not allowed
Lot #9Support Services (Ad hoc) Care & Support in the HomeCancelled

Multiple Contractor lot for the provision of Care & Support in the Home for Adults over 18 years on an ad hoc basis.

Contract period: … – 18 Jun 2028
Delivery: North East · Sunderland Citywide (All areas covering Sunderland City Council boundaries)
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: There is no restriction to the number of lots a bidder can submit however, for lots 1 to 5, a bidder can only be successful for 1 out of the 5 lots available**Please ensure you read the Instructions section in full on https://open-uk.org/ in full for details regarding the Instructions and details of the Evaluation Award Criteria.
What this means for your bid
  • Price carries 65 points on every lot: a 10% discount moves about 6.5 points.
  • “Keeping Well Services Framework” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes
First published
20 Nov 2024, 15:52 GMT
Last source update
28 Nov 2025, 18:43 GMT
Award evaluation window
7 Jan 2025 – …
Authority reference
KWS01
FTS notice number
2025/S 000-078280
Classification (CPV)
Social work and related services
Delivery area
North East (UKC23)
Official registry OCID
ocds-h6vhtk-04bd66 Find a Tender

How it was run

Official notice
Run through: OPEN-UK
Supplier login requiredLanguage: EN
Access & registration note: Free
Appointment period ends
14 Jan 2025, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
7 Jan 2025, 13:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

7 Jan 2025 → 28 Nov 2025 · 4 dates
  1. Bids opened
    7 Jan 2025, 13:00 GMT
  2. Admission / appointment period endsperiod end, not a bid countdown
    14 Jan 2025, 12:00 GMT
  3. Contract starts
    16 Jun 2025, 00:00 BST
  4. Notice published328 days ago
    28 Nov 2025, 18:43 GMT

Notice history

3 events · 3 releases on Find a Tender · since 8 Jan 2025
  1. Deadline moved to 14 Jan 2025, 12:00 GMT
    8 Jan 2025, 10:01 GMT
    +7 days · was 7 Jan 2025, 12:00 GMT
  2. Status changed to complete
    28 Nov 2025, 18:43 GMT
  3. Buyer details updated
    28 Nov 2025, 18:43 GMT
Published amendments (1 · 1 deadline change)
WhenWhatBeforeAfterShift
—DeadlineTime limit for receipt of tenders or requests to participate · IV.2.27 Jan 202514 Jan 2025+7 d

1 amendment published without a description.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 12admitted to the panel · see the list ↓
Bids received 28
Contracts signed 19latest 24 Oct 2025

19 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Care and Support in the Home Daytime (Sunderland East)

    Signed
    24 Oct 2025
    Value
    —
    Period
    … – 18 Jun 2028
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Care and Support in the Home Daytime (Sunderland West)

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Care and Support in the Home Daytime (Coalfields)

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Care and Support in the Home Daytime (Washington)

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Care and Support in the Home Daytime (Sunderland North)

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Care and Support in the Home: Overnight Care

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Live in Care Service

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Carer Support Service (Carer Relief)

    Signed
    24 Oct 2025
    Value
    —
    Status
    active
  • Support Services (Ad-Hoc) Care and Support in the Home

    Signed
    24 Oct 2025
    Value
    —
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Care and Support in the Home Daytime (Sunderland East)22bids——£10,000,000 – £30,000,000
Whole notice28bids——£10,000,000 – £30,000,000

Contracting authority & participating public bodies

2 public bodies on the notice

Sunderland City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services City Hall, Plater Way, SUNDERLAND, North East, SR1 3ADContact name, email Published organisation website ↗

Framework contractors & participating bidders

13 commercial parties on the notice
Show 3 more suppliers

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.