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active
Official procurement procedure

ITSM (IT Management Service) Solution

IT services: consulting
software development
Internet and support
+3 more
UK
London (UKI)
Published value
Not published
Submission deadline 8 Nov 2024, 19:00 GMT
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: London and Quadrant Housing Trust: "ITSM (IT Management Service) Solution". Published status: active. Published value: Value not published. 1 published lot. Recorded submission deadline: 8 Nov 2024, 19:00 GMT. See the official notice for participation instructions.
Contracting AuthorityLondon and Quadrant Housing TrustScope & CategoriesNot publishedSubmission Window
Closed
8 Nov 2024, 19:00 GMT
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: London and Quadrant Housing Trust
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for London and Quadrant Housing Trust. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
7.3Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 7 active published awards; 7 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityLondon and Quadrant Housing Trust
Procedure methodNot published
Procurement categoryNot published
Statusactive
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published9 Oct 2024, 12:49 BST
Last source update9 Oct 2024, 12:49 BST
Recurring procurementNo
ClassificationIT services: consulting, software development, Internet and support, Office and computing machinery, equipment and supplies except furniture and software packages, Software package and information systems
Delivery area
UK
London (UKI)
OCIDocds-h6vhtk-04a720
What is being bought
This procurement is for an Enterprise IT Service Management (ITSM) solution to support L and Q. The goal is to acquire a SaaS Enterprise ITSM platform that seamlessly integrates IT, HR (Case Management and Employee Lifecycle), and Facilities, with potential for expansion across other organisational areas. The platform is expected to enhance service delivery, improve alignment with business operations, optimise resources, and manage risks. Additionally, a managed service specifically for the ITSM system is required to deliver ongoing support for the platform to ensure its continuous performance, maintenance, and scalability.
What changed
From the official release history
  1. Status changed to active
    9 Oct 2024, 12:49 BST
  2. Official notice release published
    9 Oct 2024, 12:49 BST
  3. Submission deadline changed to 8 Nov 2024, 19:00 GMT
    9 Oct 2024, 12:49 BST
  4. Buyer information updated
    9 Oct 2024, 12:49 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    active
    Published valueNot published
    This procurement is for an Enterprise IT Service Management (ITSM) solution to support L&Q. The goal is to acquire a SaaS Enterprise ITSM platform that seamlessly integrates IT, HR (Case Management and Employee Lifecycle), and Facilities, with potential for expansion across other organisational areas. The platform is expected to enhance service delivery, improve alignment with business operations, optimise resources, and manage risks. Additionally, a managed service specifically for the ITSM system is required to deliver ongoing support for the platform to ensure its continuous performance, maintenance, and scalability.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    9 Oct 2024, 12:49 BST
  2. Submission deadline
    8 Nov 2024, 19:00 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

London and Quadrant Housing Trust

Contracting authority GB-FTS-25923
View buyer profile
Documents (2)
Official links; attachments are not copied

  • economicSelectionCriteria

    tender
    economicSelectionCriteria

  • technicalSelectionCriteria

    tender
    technicalSelectionCriteria
Related procedures (0)
No data
No related procedures published