TenderlineUK
Procurement Intelligence
Official OCDS
Find a Tender
complete
Official procurement procedure

ITEP1221 - Microsoft Unified Support Renewal 2026-2027

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: National Highways Limited: "ITEP1221 - Microsoft Unified Support Renewal 2026-2027". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityNational Highways LimitedScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: National Highways Limited
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for National Highways Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
Not availableNo published reports
Bid counts are not published for this buyer
Supplier ConcentrationModerate Concentration
Ernst & Young LLPTop vendor: 45.2% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 169 active published awards; 0 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Ernst & Young LLP1 win£1,445,000
United Utilities Water Limited1 win£822,198
Socotec UK Limited1 win£300,000
Fingleton Limited1 win£260,000
Cardiff University1 win£240,000
Procedure terms
Contracting AuthorityNational Highways Limited
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published18 Aug 2026, 09:40 BST
Last source update18 Aug 2026, 09:40 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06d881
What is being bought
The Commercial & Procurement Strategy (CPS) sets out procurement for a Business As Usual (BAU) annual contract renewal for Microsoft Unified Support (MUS) for one year from August 2026. This is a continuation of an existing Microsoft vendor support arrangement. It is not a new technology initiative, new product build, new service design, or request for DTC solutioning. Requirement Overview National Highways relies on MUS to support business-critical Microsoft services and complex incidents across the organisation. MUS provides: • vendor-level support for Microsoft 365 • Teams • Exchange Online, Dynamics 365, Azure • On-premises infrastructure Without renewal National Highways would lose direct vendor support for complex incidents.
What changed
From the official release history
  1. Official notice release published
    18 Aug 2026, 09:40 BST
  2. Official notice release published
    3 Aug 2026, 11:00 BST
  3. Status changed to complete
    31 Jul 2026, 10:49 BST
  4. Official notice release published
    31 Jul 2026, 10:49 BST
  5. Buyer information updated
    31 Jul 2026, 10:49 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    18 Aug 2026, 09:40 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 13 Aug 2026, 00:00 BST · £614,425
Commercial outcome and competition
Awards
MICROSOFT LIMITED
Not published · Not published · active
Contracts
Contract
£614,425 · signed 13 Aug 2026, 00:00 BST · active
Contract period: 14 Aug 2026, 00:00 BST — 16 Aug 2027, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

National Highways Limited

Contracting authority GB-PPON-PGMJ-3793-VBBN
View buyer profile
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleMUS can only be offered by Microsoft Ltd, as it contains proprietary Microsoft content and services, and these services are required to meet NH’s specific business needs. These services are further described above.