IT Service Management Tooling Request for Information

Official notice

Authority: Social Security Scotland

Services

Sectors: IT Services & Software (72) Delivery: Scotland (UKM)

Planned pipeline valueValue not publishedpipeline notice, not a live tender

Tender notice expected 16 Jun 2025from the planned procurement notice

What is being bought

Published requirement description

The Scottish Ministers, acting through Social Security Scotland, has released the Prior Information Notice (PIN) to potential suppliers of IT Service Management Tooling. The publication of this Prior Information Notice / Request for Information will be used to undertake preliminary market consultation and to inform the market of our intention to procure an IT Service Management Tooling Solution.

Further information is provided in the RFI document attached to this notice.

CPV: Helpdesk and support services · Helpdesk services · Systems support services

The lotProcurement structure

single lot · no lot value published

Lot #1Planned

Please see this Prior Information Notice (PIN) relating to the provision of IT Service Management Tooling for Social Security Scotland. This PIN relates to a Request For Information (RFI) which Social Security Scotland are undertaking in advance of any future procurement exercise.

It is not a pre qualification or tendering exercise.

Please submit your response to Laura Louw by email([email protected]) copying in Yvonne Graham ([email protected]) before the deadline of 12:00:00 noon Thursday 13 February 2025.

Delivery: Scotland

72253000 Helpdesk and support services 72253100 Helpdesk services 72253200 Systems support services

Procedure terms & legal framework

From the official record · publisher note attached

Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Past planning notice
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 31 Jan 2025, 10:19 GMT
Last source update: 31 Jan 2025, 10:19 GMT
Authority reference: S/24/145
FTS notice number: 2025/S 000-003216
Classification (CPV): Helpdesk and support servicesHelpdesk servicesSystems support services
Delivery area: Scotland (UKM)
Official registry OCID: ocds-h6vhtk-04da69 Find a Tender

Publisher note: A Request for Information document, including a response template, has been attached to this Notice. The closing date for responses is 12:00:00 noon on Thursday 13 February 2025. Please respond as per the instructions within the document. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=788669. (SC Ref:788669)

How it was run

Official notice

Submission deadline: —

Timeline

31 Jan 2025 → 16 Jun 2025 · 2 dates

Notice published
31 Jan 2025, 10:19 GMT
Tender notice expected
16 Jun 2025, 00:00 BST

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

Social Security Scotland

Contracting authorityNational or federal agency/officeGeneral public services 3rd Floor, Agnes Husband House, 17 South Union Street, Dundee, Scotland, DD1 4BFContact name, email

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.