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planned
Official procurement procedure

IT Service Desk and Onsite Support

IT services: consulting
software development
Internet and support
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Transport for London: "IT Service Desk and Onsite Support". Published status: planned. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityTransport for LondonScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Transport for London
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Transport for London. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.3Bids / Report
31.3% of reports have one bid
Supplier ConcentrationModerate Concentration
SAP (UK) LIMITEDTop vendor: 29.1% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 85 active published awards; 16 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
SAP (UK) LIMITED1 win£6,700,000
SIEMENS MOBILITY LIMITED1 win£4,316,720
CLARKE CHAPMAN FACILITIES MANAGEMENT LIMITED1 win£1,831,032
CADENT GAS LIMITED1 win£1,594,000
CLESHAR CONTRACT SERVICES LIMITED1 win£1,320,806
Procedure terms
Contracting AuthorityTransport for London
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published14 May 2026, 22:00 BST
Last source update14 May 2026, 22:00 BST
Recurring procurementNot published
ClassificationIT services: consulting, software development, Internet and support
Delivery areaLocation not published
OCIDocds-h6vhtk-069978
What is being bought
Reprocurement of core IT Services, including the Service Desk, Deskside Support, Tech Hubs, Meeting Room Tech Support & Print
What changed
From the official release history
  1. Status changed to planned
    14 May 2026, 22:00 BST
  2. Official notice release published
    14 May 2026, 22:00 BST
  3. Buyer information updated
    14 May 2026, 22:00 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    14 May 2026, 22:00 BST
  2. Procedure published
    14 May 2026, 22:00 BST
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Transport for London

Contracting authority GB-PPON-PHMT-6197-NWNZ
View buyer profile

  • Transport for London
    buyer

    GB-PPON: PHMT-6197-NWNZ
    5 Endeavour Square, London, UKI41, E20 1JN, GB
    lizryan@tfl.gov.uk
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published