Find a TenderAwardedContract details notice
Published 21 May 2025, 15:58 BST

Official UK procurement notice

IT Service and Software Development Provider for the Development and Support of the OS Maps Product

Official notice

Authority: ORDNANCE SURVEY LIMITED (Public body)

ServicesCompetitive flexible procedureAbove threshold
Published estimate£55,000,000≈ £18m / year · £66,000,000 inc. VAT · 1 value update
Submissions closed 17 Nov 2025awarded 24 Apr 2026
Awarded to Spyrosoft Limited
Contract term 3 yrsends 31 Aug 2029 · up to 31 Aug 2033 with extensions · starts 1 Sept 2026

What is being bought

Published requirement description

Ordnance Survey Ltd (OS) is Britain’s national mapping agency, responsible for the surveying, production, maintenance and marketing of a wide range of geospatial data products.

The Consumer business unit of Ordnance Survey, generally managed by its subsidiary company Ordnance Survey Leisure Limited (OSLL), provides customers with information, products and services designed to make outdoor activities more enjoyable, accessible and safe.

The Consumer business has responsibility for the Consumer Estate. The Consumer Estate is the collective term for the products delivered under this contract, comprising:

OS Maps Website

OS Maps Web App

OS Maps App (Android and iOS)

Custom-made solutions

Admin Panel Web App

GIS data, mapping and transformer services

Backend Cloud Platform Service, including three international data centres, a suite of more than 30 APIs, multiple plugin services and third‑party SaaS integrations

Following a competitive procurement process, OS has awarded a contract for the hosting, development, support and maintenance of the Consumer Estate. Under the awarded contract, the Supplier is responsible for providing engineering and test resources to work alongside the OS Product Management Team to iterate, enhance and continuously improve the Consumer Estate, ensuring it continues to meet customer needs. The Supplier is also responsible for the ongoing hosting, support and maintenance of the Consumer Estate.

  • The authority expects to re-tender this requirement around 28 Feb 2029, 23:59 GMT.
  • How the procedure runs: PSQ Stage ITT Stage Presentations and BAFO (best and final) pricing Please refer to PSQ Instructions document within the Tender Documents.

CPV: Software consultancy services · Software integration consultancy services · Software programming and consultancy services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£55,000,000
Contract period: 1 Sept 2026 – 31 Aug 2029 (3 yrs) · up to 31 Aug 2033 with extensionsValue: £55,000,000 exc. VAT · £66,000,000 inc. VAT
Delivery: South East
Extensions: 2 x optional 24 month extensions

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Simple description: Please see Instructions for Tendering in the Tender Documents.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 28 Feb 2029
First published
21 May 2025, 15:58 BST
Last source update
5 Oct 2026, 16:28 BST
Award evaluation window
Submission end – 15 May 2026
Authority reference
TS.0330
FTS notice number
2025/S 000-067626
Latest notice
Contract details notice (UK7)
Classification (CPV)
Software consultancy servicesSoftware integration consultancy servicesSoftware programming and consultancy services
Delivery area
South East (UKJ32)
Official registry OCID
ocds-h6vhtk-051baf Find a Tender
How it runs

PSQ Stage

ITT Stage

Presentations and BAFO (best and final) pricing

Please refer to PSQ Instructions document within the Tender Documents.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Requests to participate (first stage)
17 Nov 2025, 12:00 GMT
Submission deadline
17 Nov 2025, 12:00 GMT
Clarification deadline
7 Nov 2025, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

in-tendhost.co.uk/os/aspx/Home ↗

Bidders must register and submit their Tender response via OS's In-Tend portal linked above.

Timeline

21 May 2025 → 5 Oct 2026 · 10 dates
  1. Planning notice published
    21 May 2025, 15:58 BST
  2. Next notice expected
    15 Jul 2025, 00:59 BST
  3. Tender notice published364 days ago
    22 Oct 2025, 17:14 BST
  4. Clarification questions by348 days ago
    7 Nov 2025, 17:00 GMT
  5. Submission deadline339 days ago
    17 Nov 2025, 12:00 GMT
  6. Assessment summaries sent181 days ago
    24 Apr 2026, 00:00 BST
  7. Standstill ends168 days ago
    6 May 2026, 23:59 BST
  8. Award decision expected by159 days ago
    15 May 2026, 23:59 BST
  9. Contract starts51 days ago
    1 Sept 2026, 00:00 BST
  10. Latest notice published16 days ago
    5 Oct 2026, 16:28 BST

Notice history

12 events · 5 releases on Find a Tender · since 21 May 2025
  1. Pipeline notice published
    21 May 2025, 15:58 BST
    UK1
  2. Tender notice published
    22 Oct 2025, 17:14 BST
    UK4
  3. Published value updated to £55,000,000
    22 Oct 2025, 17:14 BST
    was £30,000,000
  4. Status changed to active
    22 Oct 2025, 17:14 BST
  5. Procurement method changed
    22 Oct 2025, 17:14 BST
  6. Contract award notice published
    24 Apr 2026, 15:26 BST
    UK6
  7. Status changed to complete
    24 Apr 2026, 15:26 BST
  8. Procurement method changed
    24 Apr 2026, 15:26 BST
  9. Contract signature expected
    8 May 2026, 23:59 BST
    scheduled
  10. Contract details notice published
    6 Aug 2026, 09:44 BST
    UK7
  11. Procurement method changed
    6 Aug 2026, 09:44 BST
  12. Contract details notice published
    5 Oct 2026, 16:28 BST
    UK7
Routine re-releases (5)
  • 2025-10: 1 release · 22 Oct 2025
  • 2025-05: 1 release · 21 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £55,000,0001 award exc. VAT
Bids received 1
Named bidders 1published on the award notice
Contracts signed 1latest 7 Jul 2026
Awarded toValueDateStatus
Spyrosoft LimitedContract for the provision of IT Service and Software Development Provider for the Development and Support of the OS Maps Product1 Mar 2027 – 28 Feb 2030 · up to 28 Feb 2034Extensions: 2 potential extension of 24 months each£55,000,00024 Apr 2026Awarded

Contracts

  • Contract for the provision of IT Service and Software Development Provider for the Development and Support of the OS Maps Product · Spyrosoft Limited

    Signed
    7 Jul 2026
    Value
    £55,000,000
    Period
    1 Mar 2027 – 28 Feb 2030 · up to 28 Feb 2034 with extensions
    Status
    active
    Extensions
    2 potential extension of 24 months each
    • Change Signed contracts added
    3 agreed KPIs: Timesheet Accuracy · Priority 1 (Critical) Response Time · Priority 1 (Critical) Resolution Time
    • Timesheet Accuracy, 98% of submitted timesheets must be accurate and ontime in each measurement period
    • Priority 1 (Critical) Response Time, Priority 1 incidents must be responded to within 1 hour of being reported within supported hours
    • Priority 1 (Critical) Resolution Time, Priority 1 incidents must be resolved within 3 hours during supported hours

Bid statistics published by the authority

BidsSMEVCSEValid bid range
1final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

ORDNANCE SURVEY LIMITED

Contracting authorityPublic undertaking GB-COH: 09121572 Explorer House Adanac Drive, Southampton, South East, SO16 0ASContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • Spyrosoft LtdAwarded supplierGB-COH: 09952842 SmartBase, Target Way, Aviation Park West,, Christchurch,, South West, BH23 6NWContact email

Official documents & specifications (7)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender