IT Managed Services Provider

{
  "id": "078667-2026",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2026-08-18T16:01:10+01:00",
  "ocid": "ocds-h6vhtk-06e6d2",
  "buyer": {
    "id": "GB-PPON-PCCZ-9656-MDZP",
    "name": "Royal Armouries Museum"
  },
  "awards": [
    {
      "id": "1",
      "date": "2026-08-07T00:00:00+01:00",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "additionalClassifications": [
            {
              "id": "72222300",
              "scheme": "CPV",
              "description": "Information technology services"
            },
            {
              "id": "72253000",
              "scheme": "CPV",
              "description": "Helpdesk and support services"
            },
            {
              "id": "72500000",
              "scheme": "CPV",
              "description": "Computer-related services"
            },
            {
              "id": "72600000",
              "scheme": "CPV",
              "description": "Computer support and consultancy services"
            },
            {
              "id": "72910000",
              "scheme": "CPV",
              "description": "Computer back-up services"
            }
          ]
        }
      ],
      "value": {
        "amount": 1322741,
        "currency": "GBP",
        "amountGross": 1587289.2
      },
      "status": "pending",
      "renewal": {
        "description": "The contract term follows a 5 + 1 + 1 structure, comprising an initial term of five years plus a two-month transition period, with two optional extensions of 12 months each."
      },
      "documents": [
        {
          "id": "078667-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/078667-2026",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-08-18T16:01:10+01:00"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-08962843",
          "name": "RAZORBLUE GROUP LTD"
        }
      ],
      "hasRenewal": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-09-25T23:59:59+01:00"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2031-12-16T23:59:59Z",
        "startDate": "2026-10-01T00:00:00+01:00",
        "maxExtentDate": "2033-12-16T23:59:59Z"
      },
      "standstillPeriod": {
        "endDate": "2026-08-27T23:59:59+01:00"
      },
      "mainProcurementCategory": "services"
    }
  ],
  "tender": {
    "id": "RA-0222",
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "description": null
      }
    ],
    "title": "IT Managed Services Provider",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "competitive": true,
    "description": "Royal Armouries is awarding a contract for the provision of a range of managed IT services. The services include day-to-day user support, management of cloud infrastructure and end-user devices, continuous security monitoring and incident response, backup and recovery arrangements, service reporting, supplier coordination, technical documentation, service improvement planning, strategic guidance and exit and handover support.\nThe contract is being awarded under the GCA framework RM6190, Lots 3a and 4a. The contract term follows a 5 + 1 + 1 structure, comprising an initial term of five years plus a two-month transition period, with two optional extensions of 12 months each.\nThe total contract value, including optional extensions, is £1,322,741 excluding VAT and £1,587,289.20 including VAT.",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Award under framework"
  },
  "buyerID": [],
  "parties": [
    {
      "id": "GB-PPON-PCCZ-9656-MDZP",
      "name": "Royal Armouries Museum",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKE42",
        "country": "GB",
        "locality": "Leeds",
        "postalCode": "LS10 1LT",
        "countryName": "United Kingdom",
        "streetAddress": "Armouries Drive"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PCCZ-9656-MDZP",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "procurement@armouries.org.uk"
      }
    },
    {
      "id": "GB-COH-08962843",
      "name": "RAZORBLUE GROUP LTD",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKC11",
        "country": "GB",
        "locality": "Stockton-On-Tees",
        "postalCode": "TS17 6EN",
        "countryName": "United Kingdom",
        "streetAddress": "Admiralty House Fudan Way"
      },
      "details": {
        "url": "http://www.razorblue.com",
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "08962843",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@razorblue.com"
      },
      "additionalIdentifiers": [
        {
          "id": "PHDY-8245-JLHP",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender",
  "relatedProcesses": [
    {
      "id": "framework",
      "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04eac3",
      "scheme": "ocid",
      "identifier": "ocds-h6vhtk-04eac3",
      "relatedLots": [
        "3a",
        "4a"
      ],
      "relationship": [
        "framework"
      ]
    }
  ]
}