Find a TenderPlanned procurementPreliminary market engagement notice
Published 15 Dec 2025, 11:31 GMT

Official UK procurement notice

IT Delivery Support · UK public procurement notice

Authority: HM Revenue & Customs (Central government)

ServicesAbove thresholdSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Planned pipeline valueValue not publishedpipeline notice, not a live tender
Tender notice expected Date not publishedfrom the planned procurement notice
Contract term 2 yrsends 31 Aug 2028 · up to 31 Aug 2029 with extensions · starts 1 Sept 2026

What is being bought

Published requirement description

His Majesty's Revenue and Customs (HMRC) is planning on undertaking a procurement for the services of a supplier(s) to provide technical capabilities and services for the provision of IT change within CDIO Borders & Trade (CDIO B&T).

CDIO Borders and Trade (B&T) is a cornerstone of the UK's trade and customs infrastructure. CDIO B&T plays a pivotal role in facilitating, controlling, and regulating this trade-ensuring the secure, efficient, and compliant movement of goods across UK borders.

To help deliver this work CDIO B&T requires external support that can complement existing teams and provide delivery and implementation capability across a range of technology and project management specialisms to ensure the systems that support the UK's trade and customs infrastructure are developed and/or maintained.

The core services of the contract are expected to include:

Critical National Infrastructure support & maintenance

Business Analysis

Project Management

Service integration

Transformation

Innovation

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published
Lot #1PlannedRenewal 2 yrsSME
Contract period: 1 Sept 2026 – 31 Aug 2028 (2 yrs) · up to 31 Aug 2029 with extensions
Delivery: UKEligibility: SME eligible
Extensions: Extension options published

Who is likely to bid for this lot ↓

Pipeline intelligence · planning stage: how this market runs before the tender is published

How HM Revenue & Customs buys IT services: consulting, software, internet (CPV 72), and who usually turns up

HM Revenue & Customs’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: IT services: consulting, software, internet (CPV 72) →

1

How the contest usually goes

Winner shares use published awards; bid and price charts use contested lots.

Question for the bid
This buyerHM Revenue & Customs · division 72
The marketIT services: consulting, software, internet (CPV 72) · Greater London (authority’s region)
What to do with it
How often do SMEs win?
i

How often small and medium firms win.

Share of awards where the winner’s size is known.

The counts under this question show how many awards have a known supplier size.

Last 36 months.

Buyer: 2 of 19 known-size awards · market: division 72 · Greater London (authority’s region), n=542
11%37%

Small firms have won here. Neither number says whether you qualify; it describes who has been winning. Small firms win less of this buyer’s work than the market’s: 11% against 37%, n=19.

How often do local suppliers win?
i

How often local firms win similar work.

Winners with a registered address in the delivery region, out of awards with a known address.

Here, local means registered in Greater London (authority’s region).

A local branch does not count if the registered address is elsewhere.

Last 36 months.

Buyer: 0 of 1 known-location awards · market: division 72 · Greater London (authority’s region), n=624
0 of 143%

Most of this buyer’s recorded winners are registered outside Greater London.

How long to a decision?
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

Buyer: 10 decided notices · market: division 72 · Greater London (authority’s region), n=53
99 days67 days

Half of these awards were announced within 99 days of the bid deadline.

How often single-bid or direct?
i

How often work is awarded with no recorded rival.

Direct awards and tenders where every published lot count shows one bid.

Both shares are minimums: some awards have no bid count.

Thin markets produce this too; it is not proof of a tailored specification.

Last 36 months.

Buyer: at least 20 of 25 procurements with awards had no recorded rival · market: division 72 · Greater London (authority’s region), n=761
80%58%

Direct awards or one recorded bid are common here. Check the route before spending time on a bid.

How many bids did past lots attract?

i

How many bids past lots received.

Each colour is a bid-count range. Only competed lots with a published count are included.

Past bids do not predict this tender.

Last 36 months.

This buyer18 lots with bid counts · all categories
17% had one bid
The market90 lots with bid counts · division 72 · Greater London (authority’s region)
8% had one bid
Buyer / market · select a colour for counts
1 bid17% / 8%
Buyer: 3 of 18 lots with published bid counts. Market: 7 of 90 lots with published bid counts.
2–356% / 32%
Buyer: 10 of 18 lots with published bid counts. Market: 29 of 90 lots with published bid counts.
4–622% / 31%
Buyer: 4 of 18 lots with published bid counts. Market: 28 of 90 lots with published bid counts.
7+6% / 29%
Buyer: 1 of 18 lots with published bid counts. Market: 26 of 90 lots with published bid counts.

How did awards compare with estimates?

i

Where winning prices landed against estimates.

Each colour shows awards below, close to or above the published estimate, one lot at a time.

Past prices are a guide, not a bid price.

Last 36 months.

This buyer10 lots with estimate and award · all categories
30% below estimate
The market68 lots with estimate and award · division 72 · Greater London (authority’s region)
40% below estimate
Buyer / market · select a colour for counts
Below estimate30% / 40%
Buyer: 3 of 10 lots with an estimate and award. Market: 27 of 68 lots with an estimate and award.
Within ±2%70% / 40%
Buyer: 7 of 10 lots with an estimate and award. Market: 27 of 68 lots with an estimate and award.
Above estimate0% / 21%
Buyer: 0 of 10 lots with an estimate and award. Market: 14 of 68 lots with an estimate and award.
2

Assess each lot
i

What past awards tell you about each lot.

See the forecast, this buyer’s earlier suppliers and firms with relevant wins.

No supplier is confirmed as a bidder.

Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list

Lot #124 monthsSME suitableEstimate not published
Expected competition
i

How many bids this lot may attract.

The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.

Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 90 past lots.

A forecast, not a list of bidders.

—No model forecast yet8% single-bid risk
Past bids on 90 similar lots
1 bid8%
7 of 90 similar past lots received 1 bid (8%).
2–332%
29 of 90 similar past lots received 2–3 (32%).
4–631%
28 of 90 similar past lots received 4–6 (31%).
7+29%
26 of 90 similar past lots received 7+ (29%).
Comparable past lots usually drew 4 bids.
Commercial price forecast
i

Where the award price may land.

The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.

No comparable awards for this lot yet.

A statistical guide from past awards, not a price to bid.

—Estimate not published
The buyer published no estimate for this lot, so there is nothing to forecast against. A price prediction here would be a number about a number we do not have.

Who has supplied this buyer on similar work?
i

Who has done similar work for this buyer.

Past contracts are matched by buyer, title and type of work.

A past supplier may not bid again.

No earlier contract of this buyer matches this lot on the published record.

Who could compete for this lot?
i

Who could compete for this lot?

Firms with relevant past wins. On a framework, we show firms on that agreement.

None is confirmed as a bidder.

Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.

About this data
  • Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
  • Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
  • Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
  • Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.

Procedure terms & legal framework

From the official record
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Planned procurement
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
15 Dec 2025, 11:31 GMT
Last source update
15 Dec 2025, 11:31 GMT
Authority reference
SR1713913034
FTS notice number
2025/S 000-082821
Latest notice
Preliminary market engagement notice (UK2)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-05f587 Find a Tender

How it was run

Official notice
Submission deadline
—

Timeline

15 Dec 2025 → 1 Sept 2026 · 3 dates
  1. Planning notice published309 days ago
    15 Dec 2025, 11:31 GMT
  2. Market engagement280 days ago
    12 Jan 2026, 23:59 GMT

    The purpose of this pre-market engagement is to:

    Advise the market that HMRC intend to undertake a tendering exercise to award a new contract(s) for IT Delivery Support

    Provide further information on envisaged requirements and the prospective procurement

    Gather market feedback through a short questionnaire on our proposed approach to fulfil the need for this requirement.

    The provisional timescales for the procurement are as follows:

    Publication of ITT

    February/March 2026

    Evaluation & Moderation

    April/May 2026

    Contract Award

    July/August 2026

    Contract Signature & Mobilisation

    September 2026

    Parties should note participation in pre-market engagement will not influence or provide advantage in any future procurement, and that the scope, services, values, and timelines referenced are indicative only and subject to change.

    Note the procurement may not go ahead in this and/or any format, and any procurement is subject to relevant internal approvals.

    This RFI will be conducted by way of an e-Sourcing event using HMRC's SAP Ariba e-Sourcing portal.

    You must ensure you are registered with the e-Sourcing portal to gain access to the pre-market engagement questionnaire. If you are not already registered, the registration link is;

    hmrc.sourcing-eu.ariba.com/ad/selfRegistration ↗

    As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address.

    Once you have completed the activation process you will receive a further email confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number.

    If an email response from HMRC is not received within one working day of your request, please re-contact;

    [email protected] (after first checking your spam in-box) notifying them of non-receipt and confirming the date when your registration request was first made.

    Once you have obtained 'your organisation's account ID' number, please email [email protected] and copy in [email protected] with the following information:

    • Engagement Title and Reference
    • Your organisation's HMRC SAP Ariba account ID
    • Your organisation name
    • Your name
    • Your email address
    • Your telephone number

    Once you have complied with the above, you will receive an email confirming access to the pre-market engagement questionnaire.

    Further information about HMRC's procurement tool SAP Ariba, a suppliers guide and general information about supplying to HMRC is available on the HMRC website:

    www.hmrc.gov.uk/about/supplying.htm ↗

  3. Contract starts49 days ago
    1 Sept 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Preliminary market engagement notice published
    15 Dec 2025, 11:31 GMT
    UK2

Commercial outcome & contract awards

Pipeline notice
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Contracting authority & participating public bodies

HM Revenue & Customs

Contracting authorityPublic authority - central government GB-PPON: PVMW-8599-JZNJ 100 Parliament Street, London, London, SW1A 2BQContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure