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plannedFind a Tender · planning

Invitation to Talk about Technology Enabled Care Services (TECS)

Buyer: Kent County Council →

BuyerKent County Council
Statusplanned
DeadlineNot published
ValueValue not published
Published15 Jul 2022

What is being bought

Kent County Council will soon start the procurement process to source a provider(s) to deliver our future Technology Enabled Care Service. Our ambition is to work with a provider or combination of providers who can work with us as a TEC Partner to deliver a contract that provides a fully managed TEC Service across the County with strategic and extended management input around the implementation, development and service delivery of Technology Enabled Care and culture change support. Previously, we have gone out to market for the procurement of a 12-month Technology Enabled Care build and test pilot, which was awarded to NRS Healthcare in March 2022 and will run until March 2023. The intended procurement is likely to commence November of 2022, aiming for contract mobilisation and transition from 1 April 2023 onwards. The first stage of the process is to undertake a market consultation with interested providers to allow the Council to begin the development of an outline specification. The final specification for the procurement will be determined by the feedback from market consultation and co-production with people who draw on care and support. To this end, the Council would like to invite you to attend a market consultation event. This is a really exciting time for Kent County Council, and we are looking to work with innovative providers. This will be an opportunity to hear from Richard Smith, ASC Corporate Director and/ or Helen Gillivan, SRO for Making a difference every day, about the Strategic direction and our commissioning intentions. Please express your interest in the market consultation event via the portal if you would like to attend with the name of your organisation’s representative. You will then receive an invitation to a session.

Delivery location

UKJ4

Categories

Social work and related services 85300000

Lot details

Lot 1

Kent County Council will soon start the procurement process to source a provider(s) to deliver our future Technology Enabled Care Service. Our ambition is to work with a provider or combination of providers who can work with us as a TEC Partner to deliver a contract that provides a fully managed TEC Service across the County with strategic and extended management input around the implementation, development and service delivery of Technology Enabled Care and culture change support. Previously, we have gone out to market for the procurement of a 12-month Technology Enabled Care build and test pilot, which was awarded to NRS Healthcare in March 2022 and will run until March 2023. Whilst the Technology Enabled Care build and test will take until March 2023 to develop its full evidence base and evidence, lessons have already been learned from the mobilisation and initial phase of delivery. These lessons have informed the anticipated requirements for the long-term, county-wide contract. It is expected that the Technology Enabled Care partnership would include the following elements: • Offer a mainstream managed digital TEC service which is not solution-led but outcome and benefits focused. The core service will include access to technologies (which can include digital telecare, assistive technology, remote monitoring and virtual solutions and apps), installation, monitoring and response and data dashboards. • Transition existing contracts Telecare and Video Care phone and support the move from analogue to digital. • Provide key strategic input on the delivery and development of digital TEC services to underpin Adult Social Care’s strategy, Making a difference every day • Development of commercial opportunities. • Real emphasis on innovation not just through our approach to digital TEC, but also in practice, and seeking new ways of delivering services. With a data-led approach to practice and technology to be fully embedded into social care practice • Support joint working that will help integration and local partnerships by exploring digital care opportunities and innovations. • Flexible and adaptive, the Partnership will evolve to reflect the ongoing transformative nature of technology and ways of working. • Develop the private pay market, exploring options for promoting TEC to self-funders in Kent. • The TEC Partner to work closely with KCC TEC Facilitators to implement the core service. To drive culture change and embed innovation in practice. Accurate tracking and realisation of financial and non-financial benefits. Kent County Council, Adult Social Care has a vision and ambition which is Making a difference every day; within that Technology Enabled is a main driver of change. This is aligned with the priorities within the Council’s strategy ‘Framing Kent’s Future 2022-2026’ and will contribute towards the delivery of a number of key areas for the Authority. Our ambition is to lead the way in terms of adoption and application of digital technology to support people. The intended procurement is likely to commence November of 2022, aiming for contract mobilisation and transition from 1 April 2023 onwards. The first stage of the process is to undertake a market consultation with interested providers to allow the Council to begin the development of an outline specification. The final specification for the procurement will be determined by the feedback from market consultation and co-production with people who draw on care and support. To this end, the Council would like to invite you to attend a market consultation event. This is a really exciting time for Kent County Council, and we are looking to work with innovative providers. This will be an opportunity to hear from Richard Smith, ASC Corporate Director and/ or Helen Gillivan, SRO for Making a difference every day, about the Strategic direction and our commissioning intentions. Please express your interest in the market consultation event via the portal if you would like to attend with the name of your organisation’s representative. You will then receive an invitation to a session.

Statusplanned

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Social work and related services (85300000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 8538,3731 median · 19.7 average (22,930 of 38,373 with a bid count)1.8 average (24,592 of 38,373 with named award suppliers)10 comparable price pairs
Same buyer514 median · 38.1 average (10 of 51 with a bid count)5.9 average (14 of 51 with named award suppliers)Not published
Delivery region: UKJ42771 median · 7.7 average (103 of 277 with a bid count)3.6 average (121 of 277 with named award suppliers)1 comparable price pairs

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-035296
Latest release ID019438-2022
Latest release timestampFri Jul 15 2022 13:51:10 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanned
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
15 Jul 2022planning019438-2022

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "date": "2022-07-15T14:51:10+01:00",
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        "description": "Kent County Council will soon start the procurement process to source a provider(s) to deliver our future Technology Enabled Care Service.\nOur ambition is to work with a provider or combination of providers who can work with us as a TEC Partner to deliver a contract that provides a fully managed TEC Service across the County with strategic and extended management input around the implementation, development and service delivery of Technology Enabled Care and culture change support. Previously, we have gone out to market for the procurement of a 12-month Technology Enabled Care build and test pilot, which was awarded to NRS Healthcare in March 2022 and will run until March 2023.\nWhilst the Technology Enabled Care build and test will take until March 2023 to develop its full evidence base and evidence, lessons have already been learned from the mobilisation and initial phase of delivery. These lessons have informed the anticipated requirements for the long-term, county-wide contract. It is expected that the Technology Enabled Care partnership would include the following elements:\n•\tOffer a mainstream managed digital TEC service which is not solution-led but outcome and benefits focused. The core service will include access to technologies (which can include digital telecare, assistive technology, remote monitoring and virtual solutions and apps), installation, monitoring and response and data dashboards.\n•\tTransition existing contracts Telecare and Video Care phone and support the move from analogue to digital.\n•\tProvide key strategic input on the delivery and development of digital TEC services to underpin Adult Social Care’s strategy, Making a difference every day\n•\tDevelopment of commercial opportunities.\n•\tReal emphasis on innovation not just through our approach to digital TEC, but also in practice, and seeking new ways of delivering services. With a data-led approach to practice and technology to be fully embedded into social care practice\n•\tSupport joint working that will help integration and local partnerships by exploring digital care opportunities and innovations.\n•\tFlexible and adaptive, the Partnership will evolve to reflect the ongoing transformative nature of technology and ways of working.\n•\tDevelop the private pay market, exploring options for promoting TEC to self-funders in Kent.\n•\tThe TEC Partner to work closely with KCC TEC Facilitators to implement the core service. To drive culture change and embed innovation in practice. Accurate tracking and realisation of financial and non-financial benefits.\nKent County Council, Adult Social Care has a vision and ambition which is Making a difference every day; within that Technology Enabled is a main driver of change. This is aligned with the priorities within the Council’s strategy ‘Framing Kent’s Future 2022-2026’ and will contribute towards the delivery of a number of key areas for the Authority. Our ambition is to lead the way in terms of adoption and application of digital technology to support people.\nThe intended procurement is likely to commence November of 2022, aiming for contract mobilisation and transition from 1 April 2023 onwards. The first stage of the process is to undertake a market consultation with interested providers to allow the Council to begin the development of an outline specification. The final specification for the procurement will be determined by the feedback from market consultation and co-production with people who draw on care and support.\nTo this end, the Council would like to invite you to attend a market consultation event. This is a really exciting time for Kent County Council, and we are looking to work with innovative providers. This will be an opportunity to hear from Richard Smith, ASC Corporate Director and/ or Helen Gillivan, SRO for Making a difference every day, about the Strategic direction and our commissioning intentions.\nPlease express your interest in the market consultation event via the portal if you would like to attend with the name of your organisation’s representative. You will then receive an invitation to a session."
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    "communication": {
      "futureNoticeDate": "2022-11-06T00:00:00Z"
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    "classification": {
      "id": "85300000",
      "scheme": "CPV",
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    },
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-FTS-1163",
      "name": "Kent County Council",
      "roles": [
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      "address": {
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        "locality": "Maidstone",
        "postalCode": "ME14 1XQ",
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        "url": "http://www.kent.gov.uk",
        "buyerProfile": "http://www.kent.gov.uk",
        "classifications": [
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            "scheme": "TED_CA_TYPE",
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      "identifier": {
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      "contactPoint": {
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    }
  ],
  "language": "en",
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Complete JSON history (1 releases)
15 Jul 2022 · 019438-2022 · planning
{
  "id": "019438-2022",
  "tag": [
    "planning"
  ],
  "date": "2022-07-15T14:51:10+01:00",
  "ocid": "ocds-h6vhtk-035296",
  "buyer": {
    "id": "GB-FTS-1163",
    "name": "Kent County Council"
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  "tender": {
    "id": "ocds-h6vhtk-035296",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "description": "Kent County Council will soon start the procurement process to source a provider(s) to deliver our future Technology Enabled Care Service.\nOur ambition is to work with a provider or combination of providers who can work with us as a TEC Partner to deliver a contract that provides a fully managed TEC Service across the County with strategic and extended management input around the implementation, development and service delivery of Technology Enabled Care and culture change support. Previously, we have gone out to market for the procurement of a 12-month Technology Enabled Care build and test pilot, which was awarded to NRS Healthcare in March 2022 and will run until March 2023.\nWhilst the Technology Enabled Care build and test will take until March 2023 to develop its full evidence base and evidence, lessons have already been learned from the mobilisation and initial phase of delivery. These lessons have informed the anticipated requirements for the long-term, county-wide contract. It is expected that the Technology Enabled Care partnership would include the following elements:\n•\tOffer a mainstream managed digital TEC service which is not solution-led but outcome and benefits focused. The core service will include access to technologies (which can include digital telecare, assistive technology, remote monitoring and virtual solutions and apps), installation, monitoring and response and data dashboards.\n•\tTransition existing contracts Telecare and Video Care phone and support the move from analogue to digital.\n•\tProvide key strategic input on the delivery and development of digital TEC services to underpin Adult Social Care’s strategy, Making a difference every day\n•\tDevelopment of commercial opportunities.\n•\tReal emphasis on innovation not just through our approach to digital TEC, but also in practice, and seeking new ways of delivering services. With a data-led approach to practice and technology to be fully embedded into social care practice\n•\tSupport joint working that will help integration and local partnerships by exploring digital care opportunities and innovations.\n•\tFlexible and adaptive, the Partnership will evolve to reflect the ongoing transformative nature of technology and ways of working.\n•\tDevelop the private pay market, exploring options for promoting TEC to self-funders in Kent.\n•\tThe TEC Partner to work closely with KCC TEC Facilitators to implement the core service. To drive culture change and embed innovation in practice. Accurate tracking and realisation of financial and non-financial benefits.\nKent County Council, Adult Social Care has a vision and ambition which is Making a difference every day; within that Technology Enabled is a main driver of change. This is aligned with the priorities within the Council’s strategy ‘Framing Kent’s Future 2022-2026’ and will contribute towards the delivery of a number of key areas for the Authority. Our ambition is to lead the way in terms of adoption and application of digital technology to support people.\nThe intended procurement is likely to commence November of 2022, aiming for contract mobilisation and transition from 1 April 2023 onwards. The first stage of the process is to undertake a market consultation with interested providers to allow the Council to begin the development of an outline specification. The final specification for the procurement will be determined by the feedback from market consultation and co-production with people who draw on care and support.\nTo this end, the Council would like to invite you to attend a market consultation event. This is a really exciting time for Kent County Council, and we are looking to work with innovative providers. This will be an opportunity to hear from Richard Smith, ASC Corporate Director and/ or Helen Gillivan, SRO for Making a difference every day, about the Strategic direction and our commissioning intentions.\nPlease express your interest in the market consultation event via the portal if you would like to attend with the name of your organisation’s representative. You will then receive an invitation to a session."
      }
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    ],
    "title": "Invitation to Talk about Technology Enabled Care Services (TECS)",
    "status": "planned",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "Kent County Council will soon start the procurement process to source a provider(s) to deliver our future Technology Enabled Care Service.\nOur ambition is to work with a provider or combination of providers who can work with us as a TEC Partner to deliver a contract that provides a fully managed TEC Service across the County with strategic and extended management input around the implementation, development and service delivery of Technology Enabled Care and culture change support. Previously, we have gone out to market for the procurement of a 12-month Technology Enabled Care build and test pilot, which was awarded to NRS Healthcare in March 2022 and will run until March 2023.\nThe intended procurement is likely to commence November of 2022, aiming for contract mobilisation and transition from 1 April 2023 onwards. The first stage of the process is to undertake a market consultation with interested providers to allow the Council to begin the development of an outline specification. The final specification for the procurement will be determined by the feedback from market consultation and co-production with people who draw on care and support.\nTo this end, the Council would like to invite you to attend a market consultation event. This is a really exciting time for Kent County Council, and we are looking to work with innovative providers. This will be an opportunity to hear from Richard Smith, ASC Corporate Director and/ or Helen Gillivan, SRO for Making a difference every day, about the Strategic direction and our commissioning intentions.\nPlease express your interest in the market consultation event via the portal if you would like to attend with the name of your organisation’s representative. You will then receive an invitation to a session.",
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      "description": "Social work and related services"
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      "name": "Kent County Council",
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