Find a TenderAwarded
Published 22 May 2023, 16:55 BST

Official UK procurement notice

International Student Conversion including Admissions Support

Official notice

Authority: University of Ulster (Education)

ServicesOpen procedure
Published value£900,000published on the single lot · exc. VAT
Submissions closed 21 Jun 2023awarded 1 Aug 2023
Awarded to Uni-Quest Ltd

What is being bought

Published requirement description

International Student Conversion including Admissions Support

CPV: Business development consultancy services · Call centre · Higher education services · Office-support services

The lotProcurement structure

single lot · value published
Lot #1The University is seeking to establish a contract with a Contractor for the provision ofAwardedPublished value£900,000

The University is seeking to establish a contract with a Contractor for the provision of

conversion services including admission support and processing for prospective

international students at both undergraduate and postgraduate levels. The Contractor shall engage with and support prospective students, applicants and offer holders via targeted, personalised communications to optimise conversion at each stage of the potential student’s application journey. Additional information: The estimated total value stated above in Section II.1.7 includes the initial 2-year contract period and the option to extend the contract for any periods up to and including 24 months.

Extensions: The contract will be for two (2) years initially, with an option to extend for any periods up to and including twenty-four (24) months.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65.8%Price: 30%Social value: 4.2%
Published sub-criteria (7)
  • Methodology for Implementation and Service Delivery: 21%
  • Management and Reporting: 8.4%
  • Contract Management: 8.4%
  • Offer Conversion: 14%
  • Admissions Support and Processing: 14%
  • price: 30%
  • Social Value: 4.2%
Published award criteria (7)
  • Methodology for Implementation and Service Delivery: 21
  • Management and Reporting: 8.4
  • Contract Management: 8.4
  • Offer Conversion: 14
  • Admissions Support and Processing: 14
  • Social Value: 4.2
  • Price: 30
Conditions of participation1
  • Suitability

    As stated in the procurement documents.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
22 May 2023, 16:55 BST
Last source update
16 Aug 2023, 11:52 BST
Award evaluation window
21 Jun 2023 – …
Authority reference
project_27572
FTS notice number
2023/S 000-024013
Classification (CPV)
Business development consultancy servicesCall centreHigher education servicesOffice-support services
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-03ce66 Find a Tender
Review and risk notes
Review procedure

The University incorporated a minimum 10 calendar days standstill period at the point information on award of the contract was communicated to all tenderers. The standstill period provided time for unsuccessful tenderers to challenge the award decision before the contract was entered into. The Public Contracts Regulations 2015 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (Northern Ireland).

Publisher note: It is anticipated the contract will commence on 1 August 2023.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
21 Jun 2023, 15:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
270 days from the deadline
Bids opened
21 Jun 2023, 15:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

21 Jun 2023 → 16 Aug 2023 · 3 dates
  1. Submission deadline
    21 Jun 2023, 15:00 BST
  2. Bids opened
    21 Jun 2023, 15:00 BST
  3. Notice published
    16 Aug 2023, 11:52 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    16 Aug 2023, 11:52 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £900,0001 contract exc. VAT
Bids received 2
Contracts signed 1latest 1 Aug 2023
Awarded toValueDateStatus
Uni-Quest LtdSME£900,000 †—Awarded

Contracts

  • Contract 024013-2023-1 · Uni-Quest LtdSME

    Signed
    1 Aug 2023
    Value
    £900,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids———

Contracting authority & participating public bodies

University of Ulster

Contracting authorityEducationBody governed by public lawEducation NIC100166 Block X Room X031, Cromore Road, Coleraine, Northern Ireland, BT52 1SAContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court of Justice in Northern IrelandReview body Belfast

Bidders & participating suppliers

1 commercial party on the notice
  • Uni-Quest LtdAwarded supplier 77 Sidney Street, Sheffield, UK, S1 4RG

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria