Find a TenderAwarded

Published 9 Jan 2023, 10:04 GMT

Official UK procurement notice

NHS SBS INTELLIGENT AUTOMATION (SBS10137)

Official notice

Authority: NHS Shared Business Services Limited (NHS & healthcare)·Consortium: 2 public authorities

Framework agreement3 lotsGoodsOpen procedureSME suitable

Sectors: Software Packages & ERP (48)IT Services & Software (72) Delivery: UK

Framework ceiling (notional)£250,000,000total for 3 lots · framework ceiling, not attributable revenue

Submissions closed 22 Feb 2023awarded 13 Dec 2023

Lots 3see the lot list below

What is being bought3 lots · detail below

Published requirement description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.

NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement that allows NHS organisations and other public sector bodies to purchase Intelligent Automation. The Intelligent Automation Framework provides a contractual vehicle to support the adoption, implementation and on-going development of Intelligent Automation across Approved Organisations, offering access to services and software that will address a wide range of Intelligent Automation solutions. Intelligent Automation (IA) is a developing technology due to its capacity to increase efficiency, reduce costs, and improve quality.

Our Approved Organisation list can be found on:

www.sbs.nhs.uk/proc-information-for… ↗

The Framework is structured using the following Lots:

Lot 1 - Intelligent Automation Services

Lot 2 - Intelligent Automation Software & Licensing

Lot 3 - Intelligent Automation as a Service (IAaaS)

CPV: IT services: consulting, software development, Internet and support · Office automation software development services · Office automation software package

How this framework works

From the published notice

Places: up to 60 suppliers · 36 bids on the busiest of 3 lots (0.6 per place) · 29 appointed

Lots and requirements (3)Procurement structure

3 lots · no lot values published · same evaluation weights on every lot

Lot #1Intelligent Automation ServicesAwarded

This Lot allows Approved Organisations to procure Intelligent Automation Services from consultancy and implementation to on-going support. This Lot is designed for Approved Organisations who require the expertise and specialised support from Intelligent Automation service providers in setting up and implementing an in-house Intelligent Automation service for their organisation, with the end goal being to transfer the day to day running of Intelligent Automation back to the Approved Organisation. It is expected that Approved Organisations will procure such services and solutions on a project by project/requirement by requirement basis.

The 25 Suppliers awarded to Lot 1 have met all the mandatory requirements for this Lot as detailed in the tender documents for the Framework Agreement.

Delivery: UK · United Kingdom

Variant bids: not allowed

72212920 Office automation software development services

Lot #2Intelligent Automation Software & LicensingAwarded

This Lot allows Approved Organisations to procure 'off the shelf' Intelligent Automation Software and Licensing direct from software vendor suppliers. This Lot is designed for Approved Organisations who are building or already have an established in-house Intelligent Automation function but require a compliant contractual route to purchase further Intelligent Automation software, solutions, and licenses.

The 13 Suppliers awarded to Lot 2 have met all the mandatory requirements for this Lot as detailed in the tender documents for the Framework Agreement.

Delivery: UK · UK - United Kingdom

Variant bids: not allowed

48920000 Office automation software package

Lot #3Intelligent Automation as a Service (IAaaS)Awarded

Intelligent Automation as a Service (IAaaS) is an outcome based, Managed Service solution whereby Approved Organisations can fully outsource their Intelligent Automation requirements to a third-party service provider. This Lot is designed to make Intelligent Automation more accessible to Approved Organisations by allowing them to procure on an entirely outcome based/service consumption based, fixed price-per-process operating and commercial subscription model. It is designed for Approved Organisations who want to completely outsource the day to day running of an Intelligent Automation service and solution due to barriers to entry into this area such as funding and lack of internal expertise.

The 16 Suppliers awarded to Lot 3 have met all the mandatory requirements for this Lot as detailed in the tender documents for the Framework Agreement.

Delivery: UK · UK - United Kingdom

Variant bids: not allowed

72000000 IT services: consulting, software development, Internet and support

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more

How bids were scored · same split on all 3 lots

Quality: 70%Price: 20%Social value: 10%

Published sub-criteria (3)

Quality Weighting: 70%
Commercial (Price) Weighting: 20%
Social Value Weighting: 10%

Published award criteria (3)

Quality Weighting: 70%
Social Value Weighting: 10%
Commercial (Price) Weighting: 20%

Conditions of participation1

Suitability
Please refer to procurement documents

What this means for your bid

Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
“NHS SBS INTELLIGENT AUTOMATION (SBS10137)” is a framework: the contest is a place on its panel, up to 60 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Open procedure
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Goods
Notice status: Awarded
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Framework agreement
Who may use this agreement: Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: No (one-off requirement)
First published: 9 Jan 2023, 10:04 GMT
Last source update: 16 Dec 2023, 13:39 GMT
Award evaluation window: 22 Feb 2023 – …
Authority reference: SBS10137
FTS notice number: 2023/S 000-037046
Classification (CPV): IT services: consulting, software development, Internet and supportOffice automation software development servicesOffice automation software package
Delivery area: UK
Official registry OCID: ocds-h6vhtk-0395cb Find a Tender

Publisher note: The value provided in 2.1.7 is only an estimate. NHS SBS cannot guarantee to successful Suppliers any business through this Framework Agreement. Spend and volumes may vary throughout the life of the Framework Agreement from the anticipated levels given in this notice. We are unable to break down the anticipated value for each lot hence sections 4.2.4 each use the total value for the framework agreement as included in section 2.1.7. Some purchases under this Framework Agreement may have requirements that can be met under this Framework Agreement but the purchase of which may be exempt from the Procurement Regulations. In such cases, Call-off Contracts from this Framework will be unregulated purchases for the purposes of the Procurement Regulations, and Approved Organisations may, at their discretion, modify the terms and conditions of any Call-off Contracts to reflect that Approved Organisation's specific needs.

How it was run

Official notice

Appointment period ends: 22 Feb 2023, 12:00 GMT
Submission channel: {"written"}
Accepted languages: en
Bid validity: 180 days from the deadline
Bids opened: 22 Feb 2023, 14:00 GMT

Timeline

22 Feb 2023 → 16 Dec 2023 · 3 dates

Admission / appointment period endsperiod end, not a bid countdown
22 Feb 2023, 12:00 GMT
Bids opened
22 Feb 2023, 14:00 GMT
Notice published
16 Dec 2023, 13:39 GMT

Notice history

2 events · 2 releases on Find a Tender · since 16 Dec 2023

Status changed to complete
16 Dec 2023, 13:39 GMT
Buyer details updated
16 Dec 2023, 13:39 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Suppliers appointed 29admitted to the panel · see the list ↓

Bids received 366 from SMEs · busiest of 3 lots

Contracts signed 20latest 13 Dec 2023

54 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

All 20 of these contracts carry the same published figure, £250,000,000, the framework's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.

Intelligent Automation Services
Signed
13 Dec 2023
Value
ceiling above
Status
active
Intelligent Automation Services
Signed
13 Dec 2023
Value
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active
Intelligent Automation Services
Signed
13 Dec 2023
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Intelligent Automation Services
Signed
13 Dec 2023
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Intelligent Automation Services
Signed
13 Dec 2023
Value
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Intelligent Automation Services
Signed
13 Dec 2023
Value
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Intelligent Automation Services
Signed
13 Dec 2023
Value
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Intelligent Automation Services
Signed
13 Dec 2023
Value
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Intelligent Automation Services
Signed
13 Dec 2023
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Intelligent Automation Services
Signed
13 Dec 2023
Value
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Intelligent Automation Services
Signed
13 Dec 2023
Value
ceiling above
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Intelligent Automation Services
Signed
13 Dec 2023
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Intelligent Automation Services
Signed
13 Dec 2023
Value
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Intelligent Automation Services
Signed
13 Dec 2023
Value
ceiling above
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Intelligent Automation Services
Signed
13 Dec 2023
Value
ceiling above
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active
Intelligent Automation Services
Signed
13 Dec 2023
Value
ceiling above
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active
Intelligent Automation Services
Signed
13 Dec 2023
Value
ceiling above
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active
Intelligent Automation Services
Signed
13 Dec 2023
Value
ceiling above
Status
active
Intelligent Automation Software & Licensing
Signed
13 Dec 2023
Value
ceiling above
Status
active
Intelligent Automation Software & Licensing
Signed
13 Dec 2023
Value
ceiling above
Status
active

Bid statistics published by the authority

Lot	Bids	SME	VCSE	Valid bid range
1 · Intelligent Automation Services	36bids · 36 electronic	6	—	—
2 · Intelligent Automation Software & Licensing	20bids · 20 electronic	6	—	—
3 · Intelligent Automation as a Service (IAaaS)	28bids · 28 electronic	6	—	—

Contracting authority & participating public bodies

2 public bodies on the notice

NHS Shared Business Services Limited

Contracting authorityNHS & healthcarePublic Sector Framework Provider https://www.sbs.nhs.uk/nhs-sbs-about-usHealth GB-COH: 05280446 Three Cherry Trees Lane, Hemel Hempstead Hertfordshire, UK, HP2 7AHContact name, email

Consortium members and other public bodies

NHS Shared Business ServicesContracting authorityPublic Sector Framework Provider https://www.sbs.nhs.uk/nhs-sbs-about-usHealth05280446 Hemel Hempstead, UKContact name, email Published organisation website ↗

Dispute resolution & review bodies

High Court of England and WalesReview body London

Framework contractors & participating bidders

29 commercial parties on the notice

AECOM LimitedFramework contractorGB-COH: 1846493 Aldgate Tower 2 Leman Street, London, UK, E1 8FA
Abtrace LimitedFramework contractorGB-COH: 11535661 Imperial House 8 Kean Street, London, UK, WC2B 4AS
Accenture (UK) LimitedFramework contractorGB-COH: 4757301 30 Fenchurch Street, London, UK, EC3M 3BD
Agilisys LimitedFramework contractorGB-COH: 4327369 Scale Space, 2nd Floor Imperial College, White City Campus 58 Wood Lane, London, UK, W12 7RZ
Arvato LimitedFramework contractorGB-COH: 3923307 One Fleet Place, London, UK, EC4M 7WS
Atos IT Services UK LimitedFramework contractorGB-COH: 1245534 2nd Floor, MidCity Place 71 High Holborn, London, UK, WC1V 6EA
Broadstones Solutions LtdFramework contractorGB-COH: 11656069 Bragborough Hall Business Centre Welton Road Braunston, Northampton, UK, NN11 7JG
CGI IT UK LimitedFramework contractorGB-COH: 947968 14th Floor 20 Fenchurch Street, London, UK, EC3M 3BY
CamTEC Consulting LtdFramework contractorGB-COH: 13256220 128 City Road, London, UK, EC1V 2NX
Capgemini UK plcFramework contractorGB-COH: 943935 No.1 Forge End Woking, Surrey, UK, GU21 6DB

Show 19 more suppliers

Datamatics Infotech LimitedFramework contractorGB-COH: 4706198 153 Milton Keynes Business Centre Foxhunter Drive, Linford Wood, Milton Keynes, UK, MK14 6GD
Deloitte LLPFramework contractorGB-COH: OC303675 1 New Street Square, London, UK, EC4A3HQ
EBO.AI (UK) LTDFramework contractorGB-COH: 11544587 Crown House, Bridgewater Close Burnley, Lancashire, UK, BB11 5TE
EPAM Systems LtdFramework contractorGB-COH: 4832183 9 Devonshire Square 5th floor, London, UK, EC2M 4YF
Endpoint Automation Services LimitedFramework contractorGB-COH: SC492994 Abercorn House, 79 Renfrew Road Paisley, Renfrewshire, Scotland, UK, PA3 4DA
Ernst & Young LLPFramework contractorGB-COH: OC300001 1 More London Place, London, UK, SE1 2AF
FPT Software United Kingdom LtdFramework contractorGB-COH: 12060467 2 Minton Place, Victoria Road, Bicester, UK, OX26 6QB
Infosys LimitedFramework contractorGB-COH: FC020086 10 Upper Bank St London, Greater London, UK, E14 5NP
Insight Direct (UK) Ltd.Framework contractorGB-COH: 2579852 Technology Building, Insight Campus 50 Terry Street, Sheffield, UK, S9 2BU
Kainos Software LimitedFramework contractorGB-COH: NI019370 4-6 Upper Crescent, Belfast, UK, BT7 1NT
Mastek (UK) LtdFramework contractorGB-COH: 2731277 Pennant House, 2 Napier Court Napier Road, Reading, UK, RG1 8BW
NHS Midlands and Lancashire Commissioning Support UnitFramework contractor MLCSU headquarters, Heron House 120 Grove Road, Stoke on Trent, UK, ST4 4LX
Netcall Technology LimitedFramework contractorGB-COH: 2831215 Suite 203, Bedford Heights Brickhill Drive Bedford, Bedfordshire, UK, MK41 7PH
Robiquity LimitedFramework contractorGB-COH: 9714317 3.05 Jactin House 24 Hood Street, Manchester, UK, M4 6WX
Royal Free London NHS Foundation TrustFramework contractor Pond Street, London, UK, NW3 2QG
Synertec LimitedFramework contractorGB-COH: 3717583 2 Chelston Business Park Castle Road, Wellington, UK, TA21 9JQ
TPXimpact LimitedFramework contractorGB-COH: 6472420 20 St Thomas Street, London, UK, SE1 9RS
Tech Mahindra LimitedFramework contractorGB-COH: FC018895 401, Grafton Gate, Milton Keynes, UK, MK9 1AT
Trustmarque Solutions LimitedFramework contractorGB-COH: 2183240 85 Great Portland Street, London, UK, W1W 7LT

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

Economic and financial selection criteriatenderEconomic and financial selection criteria
Technical selection criteriatenderTechnical selection criteria

What is being bought3 lots · detail below

How this framework works

Lots and requirements (3)Procurement structure

What it takes to winiHow this buyer will score bids.The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Procedure terms & legal framework

How it was run

Timeline

Notice history

Commercial outcome & contract awards

Contracting authority & participating public bodies

Framework contractors & participating bidders

Official documents & specifications (2)

What it takes to win
i
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).