Official UK procurement notice
Integrated Hospitality Technology platform (EPOS, Digital Ordering, Kiosk & CRM Solutions)
Authority: University Of Edinburgh (Education)
What is being bought
Published requirement descriptionThe University requires a flexible and scalable software and hardware solution to support the efficient operation of a complex, multi-site catering environment. This solution must seamlessly operate across the full catering estate, which spans a range of commercial operations including: retail, full-service restaurants, bars and hotels.
- Recurrence: If all extension periods are utilised, new tender opportunity will likely be published 2031.
CPV: Point of sale (POS) software development services · Point of sale (POS) software package
The lotProcurement structure
single lot · no lot value publishedLot #1The solution must encompass:Renewal
The solution must encompass:
EPoS tills to include hand-held POS, with integrated payment options and merchant services.
Digital ordering via a mobile application, enabling:
Order & Pay at Table through QR code scanning or similar
Order-ahead for collection (Click & Collect)
Order for delivery to pre-set locations
Self-service kiosks for fast, intuitive customer ordering, with integrated payment options
Customer reward options applicable & redeemable across all digital ordering, kiosk and EPoS channels. For example: loyalty programmes, meal deals, multi buys, digital stamp-cards, vouchers and gift cards.
Barista and kitchen display systems/screens (KDS) to streamline order management and fulfilment from all order channels
Customer Relationship Management solution to bring all sales and customer data together to provide meaningful insights into customer behaviour and spending patterns, allowing for targeted marketing strategies and personalised offers.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality: 80%
- Cost: 20%
Published award criteria (2)
- Quality: 80
- Cost: 20
- Economic & financial standing
4B.1.1 Turnover
4B.5.1a-5.2 Insurances
Minimum: 4B.1.1 Bidders will be required to have a minimum “general” yearly turnover of 450,000 GBP for the last 3 years 4B.5.1a Professional Risk Indemnity = 5,000,000 GBP per single event 4B.5.1b Employer's (Compulsory) Liability Insurance = 5,000,000 GBP per single event 4B.5.2 All oth… - Technical & professional ability
4C.1.2
Minimum: Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the services/supplies as described in part II.2.4 of the Contract Notice or the relevant section of the Site Notice and noted below. Bidders are required to provide min…
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · If all extension periods are utilised, new tender opportunity will likely be published 2031.
- First published
- 17 Jun 2026, 09:05 BST
- Last source update
- 16 Sept 2026, 10:24 BST
- Award evaluation window
- 16 Oct 2026 – …
- FTS notice number
2026/S 000-087628- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06b674Find a Tender
Publisher note: The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 32604. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/ A summary of the expected community benefits has been provided as follows: The ITT includes detail on the community benefits requirement for this procurement. (SC Ref:840761)
How it was run
Official notice- Submission deadline
- 16 Oct 2026, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bids opened
- 16 Oct 2026, 12:00 BST
Timeline
28 Aug 2026 → 16 Oct 2026 · 4 dates- Next notice expected56 days ago28 Aug 2026, 00:00 BST
- Notice published36 days ago16 Sept 2026, 10:24 BST
- Submission deadline6 days ago16 Oct 2026, 12:00 BST
- Bids opened6 days ago16 Oct 2026, 12:00 BST
Notice history
3 events · 2 releases on Find a Tender · since 16 Sept 2026- Status changed to active16 Sept 2026, 10:24 BST
- Procurement method changed16 Sept 2026, 10:24 BST
- Deadline published: 16 Oct 2026, 12:00 BST16 Sept 2026, 10:24 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Edinburgh Sheriff CourtReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.