Official UK procurement notice
Integrated Communication Control System
Authority: The Police and Crime Commissioner for Northumbria (Police & fire)
What is being bought
Published requirement descriptionNorthumbria Police are looking to procure an on-premise integrated communications control system (ICCS) for a period of 5 years with x2 optional 12-month extension periods.
- How the procedure runs: Stage 1 - Selection Criteria Bidders will be assessed based on the criteria established in steps 1-4 of section 8 of the document titled NP0366 – Invitation to Tender and will be scored using PASS/FAIL. Bidders that have passed all elements of the Participation Stage and are not on the Debarment List or subject to a mandatory or discretionary exclusion ground will progress to Stage 2 of the tender to submit a full tender response. All tender documents have been included under Stage 1 of the tender advertisement, however, this is only to enable Bidders to understand the full scope of Northumbria Police’s requirements, how we will be looking to structure the pricing response and allow for Bidders to make an informed response to the gateway criteria. For the purposes of Stage 1, Bidders are only required to complete and return the following documents: - Invitation To Tender (Schedule 3 – Response to ITT – GATEWAY CRITERIA ONLY) - Appendix 1 – Procurement Specific Questionnaire - Appendix 2 – Information Security Questionnaire Stage 2 - Full Tender Response Suppliers that have successfully progressed from Stage 1 will be provided 30 calendar days to complete and return the following tender documents: - Invitation To Tender - Pricing Schedule - URB - High Level Design Bids will be evaluated in line with the quality and price criteria established in Section 10 of the Invitation to Tender document. The top 2 scoring Bidders that have achieved the minimum quality score of 35% will advance to Stage 3 for demos and negotiations ahead of submitting a final tender response. Stage 3 - Supplier Demonstration and Negotiation The top 2 scoring Bidders from stage 2 will be invited to provide a demonstration of their product. Bidders will be allocated a 3-hour timeslot, during which they will provide a demonstration of their product and enter negotiations with the Buyer. Demonstrations will be followed by negotiations whereby the Buyer will address any areas of concern with the tender response and the Supplier will address both their own concerns and the concerns raised by the Buyer. Once demonstrations and negotiations have taken place with both Bidders, a further 10 calendar days will be provided to make any necessary amendments and submit a final tender response (where necessary). The final tender response submitted will be used for the final evaluation. Bidders will be re-evaluated using the same scoring methodology established in Section 10 of the Invitation to Tender document. The highest scoring Bidder will be awarded the contract.
CPV: Radio, television, communication, telecommunication and related equipment
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£2,600,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Simple description: A full description of the award criteria for each stage can be found in the invitation to tender document, included within the tender pack.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Goods
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 11 Jul 2025, 13:10 BST
- Last source update
- 16 Mar 2026, 15:46 GMT
- Award evaluation window
- Submission end – 8 Dec 2025
- Authority reference
NP0366- FTS notice number
2025/S 000-039264- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-055da2Find a Tender
- How it runs
Stage 1 - Selection Criteria
Bidders will be assessed based on the criteria established in steps 1-4 of section 8 of the document titled NP0366 – Invitation to Tender and will be scored using PASS/FAIL.
Bidders that have passed all elements of the Participation Stage and are not on the Debarment List or subject to a mandatory or discretionary exclusion ground will progress to Stage 2 of the tender to submit a full tender response.
All tender documents have been included under Stage 1 of the tender advertisement, however, this is only to enable Bidders to understand the full scope of Northumbria Police’s requirements, how we will be looking to structure the pricing response and allow for Bidders to make an informed response to the gateway criteria. For the purposes of Stage 1, Bidders are only required to complete and return the following documents:
- Invitation To Tender (Schedule 3 – Response to ITT – GATEWAY CRITERIA ONLY)
- Appendix 1 – Procurement Specific Questionnaire
- Appendix 2 – Information Security Questionnaire
Stage 2 - Full Tender Response
Suppliers that have successfully progressed from Stage 1 will be provided 30 calendar days to complete and return the following tender documents:
- Invitation To Tender
- Pricing Schedule
- URB
- High Level Design
Bids will be evaluated in line with the quality and price criteria established in Section 10 of the Invitation to Tender document.
The top 2 scoring Bidders that have achieved the minimum quality score of 35% will advance to Stage 3 for demos and negotiations ahead of submitting a final tender response.
Stage 3 - Supplier Demonstration and Negotiation
The top 2 scoring Bidders from stage 2 will be invited to provide a demonstration of their product. Bidders will be allocated a 3-hour timeslot, during which they will provide a demonstration of their product and enter negotiations with the Buyer. Demonstrations will be followed by negotiations whereby the Buyer will address any areas of concern with the tender response and the Supplier will address both their own concerns and the concerns raised by the Buyer.
Once demonstrations and negotiations have taken place with both Bidders, a further 10 calendar days will be provided to make any necessary amendments and submit a final tender response (where necessary). The final tender response submitted will be used for the final evaluation.
Bidders will be re-evaluated using the same scoring methodology established in Section 10 of the Invitation to Tender document. The highest scoring Bidder will be awarded the contract.
How it was run
Official notice- Submission deadline
- 5 Aug 2025, 13:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Tenders must be submitted through the Force's e-procurement platform In-Tend - sell2.in-tend.co.uk/blpd/home ↗
Timeline
11 Jul 2025 → 16 Mar 2026 · 7 dates- Tender notice published11 Jul 2025, 13:10 BST
- Submission deadline5 Aug 2025, 13:00 BST
- Award decision expected by317 days ago8 Dec 2025, 23:59 GMT
- Contract starts309 days ago17 Dec 2025
- Assessment summaries sent248 days ago16 Feb 2026
- Standstill ends238 days ago25 Feb 2026, 23:59 GMT
- Latest notice published219 days ago16 Mar 2026, 15:46 GMT
Notice history
5 events · 3 releases on Find a Tender · since 11 Jul 2025- Tender notice published11 Jul 2025, 13:10 BSTUK4
- Contract award notice published16 Feb 2026, 11:36 GMTUK6
- Status changed to complete16 Feb 2026, 11:36 GMT
- Contract signature expected27 Feb 2026, 23:59 GMTscheduled
- Contract details notice published16 Mar 2026, 15:46 GMTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Zetron LtdSMENP0366 - Integrated Communications Control System2 Mar 2026 – 1 Mar 2031 · up to 1 Mar 2033Extensions: two optional 12-month extension periods to be taken at the discretion of the Authority. | £1,393,596 | 16 Feb 2026 | Awarded |
Contracts
Integrated Communication Control System · Zetron LtdSME
- Signed
- 6 Mar 2026
- Value
- £1,393,596
- Period
- 13 Mar 2026 – 12 Mar 2031 · up to 1 Mar 2033 with extensions
- Status
- active
- Extensions
- X2 optional 12-month extension periods.
2 agreed KPIs: System uptime · SLA Fulfilment
- System uptime, Uptime availability of the solution (excluding scheduled/planned down time).
- SLA Fulfilment, Percentage of incidents that are resolved within the agreed SLA
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3final-stage tenders | 2 | 0 | — |
Who bid
- did not winNEC Software Solutions UK Limited · East of England
- did not winSystelSME · Yorkshire and the Humber
- wonZetron LtdSME · Yorkshire and the Humber
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
4 commercial parties on the notice · 2 awarded- NEC Software Solutions UK LimitedBidder / tenderer
- SystelBidder / tenderer
- ZETRON LIMITEDAwarded supplier
- Zetron LtdAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender