INT00092 - Website Chatbot Services

Official notice

Authority: Yorkshire Purchasing Organisation (Public body)

Below threshold - without competition

Sectors: Software Packages & ERP (48) Delivery: Yorkshire & Humber (UKE45)

Awarded value£169,182published contract · exc. VAT

Awarded 9 Jan 2023no call for competition

Awarded to The Intercom Trust

What is being bought

Published requirement description

A suite of messaging software-as-a-service solutions offered through a single platform. The Services are designed to enable YPO to manage communications with People interacting with it through YPO website and to provide a Dashboard for accessing and managing Customer Data regarding those people.

The lotProcurement structure

single lot · no lot value published

Lot #1Awarded

Delivery: Yorkshire & Humber

48000000 Software package and information systems

Procedure terms & legal framework

From the official record

Procedure method: Below threshold - without competition
Legal basis: UKPGA · 2023/54 Procurement Act 2023
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Unspecified in notice
Recurring procurement: Unspecified in notice
First published: 17 Jul 2026, 11:37 BST
Last source update: 17 Jul 2026, 11:37 BST
Authority reference: INT00092
FTS notice number: 2026/S 000-067675
Latest notice: Contract details notice (UK7)
Delivery area: Yorkshire & Humber (UKE45)
Official registry OCID: ocds-h6vhtk-06cdac Find a Tender

Notice history

1 event · 1 release on Find a Tender

Contract details notice published
17 Jul 2026, 11:37 BST
UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £169,1821 contract exc. VAT

Contracts signed 1latest 9 Jan 2023

Awarded to	Value	Date	Status
The Intercom TrustVCSE	£169,182 †	—	Awarded

Contracts

Contract 1 · The Intercom TrustVCSE
Signed
9 Jan 2023
Value
£169,182
Period
12 Jan 2023 – 27 Jan 2027
Status
active

Contracting authority & participating public bodies

Yorkshire Purchasing Organisation

Contracting authorityPublic authority - sub-central government GB-PPON: PMRV-4748-MNJV 41 Industrial Park, Wakefield, Yorkshire & Humber, WF2 0XEContact email

Bidders & participating suppliers

1 commercial party on the notice

Intercom R&D Unlimited CompanyAwarded supplierGB-PPON: PZWQ-1769-RMGN Stephen Court 18-21 Saint Stephens Green, Dublin, IE, D09 VY63, IEContact email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender17 Jul 2026, 11:37 BST