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Published 15 Apr 2025, 13:42 BST

Official UK procurement notice

Insurance Policies · UK public procurement notice

Official notice

Authority: London Borough of Southwark (Local council)·Consortium: 2 public authorities

Framework agreement8 lotsServicesOpen procedureAbove thresholdSME suitable
Sectors: Financial and insurance services (66) Delivery: London (UKI44)
Framework ceiling (notional)£18,186,284total for 8 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 2 Jul 2025awarded 12 Sept 2025
Awarded to Risk Management Partners Ltd, ZURICH INSURANCE COMPANY LTD8 awards
Framework period 3 yrsends 1 Oct 2028 · up to 1 Oct 2030 with extensions · starts 1 Oct 2025

What is being bought8 lots · detail below

Published requirement description

Southwark Council is publishing contract details notices for the provision of insurances coverage and associated services various insurance policies. The contracts are to last a maximum of 5 years.

Southwark Council's contracts are for the provision of insurance covering the principal classes of Property, Casualty and Motor and some small, ancillary covers such as personal accident and school travel. The insurance policies scope was divided in the following lots:

Lot 1 Material Damage and associated covers:

  • Material Damage
  • Business Interruption
  • Money
  • Specified All Risks
  • Works in Progress "All Risks"

Lot 2 Property Owners and associated covers

Lot 3 Combined Liability:

  • Employer's Liability
  • Public/Products Liability
  • Officials Indemnity
  • Professional Indemnity

Lot 4 Crime

Lot 5 Accident: Personal Accident / Business Travel

Lot 6 School: School Journey Offsite Activities

Lot 7 Computer: Computer

Lot 8 Motor: Motor Fleet

  • The authority expects to re-tender this requirement around 1 Mar 2029, 23:59 GMT.

CPV: Accident and health insurance services · Insurance and pension services · Insurance services · Life insurance services · Motor vehicle liability insurance services · Property insurance services

How this framework works

From the published notice
Bids received
5 bids on the busiest of 8 lots · 2 suppliers appointed
Framework period
3 yrs · up to 5 yrs from 1 Oct 2025

Lots and requirements (8)Procurement structure

8 lots · all with a published value · same evaluation weights on every lot
Lot #1Material Damage and associated covers.AwardedRenewal 3 yrsPublished value£10,571,551

Lot 1 Material Damage and associated covers.

Contract period: 1 Oct 2025 – 1 Oct 2028 (3 yrs) · up to 1 Oct 2030 with extensionsValue: £10,571,551 exc. VAT · £10,571,551 inc. VAT
Delivery: London
Extensions: Cost assessment will represent 40% of the final assessment mark. Quality assessment will represent 60% of the final assessment mark. Cost assessment Actual price 35% Financial Certainty 5% Quality assessment The 60% Quality weighting for each Lot has been broken down as follows: Insurance All Lots Sub Criteria: Cover 30% Service Delivery 10% Claims Handling 15% Social Value 5% · The Insurance cover in all Lots is for an initial period of three (3) years with the option to extend for any period or periods up to a maximum of two (2) further years.
66510000 Insurance services
Lot #2PropertyAwardedRenewal 3 yrsPublished value£2,025,000

Lot 2 Property Owners and associated covers

Contract period: 1 Oct 2025 – 1 Oct 2028 (3 yrs) · up to 1 Oct 2030 with extensionsValue: £2,025,000 exc. VAT · £2,025,000 inc. VAT
Delivery: London
Extensions: Cost assessment will represent 40% of the final assessment mark. Quality assessment will represent 60% of the final assessment mark. Cost assessment Actual price 35% Financial Certainty 5% Quality assessment The 60% Quality weighting for each Lot has been broken down as follows: Insurance All Lots Sub Criteria: Cover 30% Service Delivery 10% Claims Handling 15% Social Value 5% · The Insurance cover in all Lots is for an initial period of three (3) years with the option to extend for any period or periods up to a maximum of two (2) further years.
66515200 Property insurance services
Lot #3Combined LiabilityAwardedRenewal 3 yrsPublished value£4,417,752

Lot 3 Combined Liability: Employer's Liability, Public/Products Liability, Officials

Indemnity, Professional Indemnity.

Contract period: 1 Oct 2025 – 1 Oct 2028 (3 yrs) · up to 1 Oct 2030 with extensionsValue: £4,417,752 exc. VAT · £4,417,752 inc. VAT
Delivery: London
Extensions: Cost assessment will represent 40% of the final assessment mark. Quality assessment will represent 60% of the final assessment mark. Cost assessment Actual price 35% Financial Certainty 5% Quality assessment The 60% Quality weighting for each Lot has been broken down as follows: Insurance All Lots Sub Criteria: Cover 30% Service Delivery 10% Claims Handling 15% Social Value 5% · The Insurance cover in all Lots is for an initial period of three (3) years with the option to extend for any period or periods up to a maximum of two (2) further years.
66510000 Insurance services
Lot #4CrimeAwardedRenewal 3 yrsPublished value£235,876

Lot 4 Crime

Contract period: 1 Oct 2025 – 1 Oct 2028 (3 yrs) · up to 1 Oct 2030 with extensionsValue: £235,876 exc. VAT · £235,876 inc. VAT
Delivery: London
Extensions: Cost assessment will represent 40% of the final assessment mark. Quality assessment will represent 60% of the final assessment mark. Cost assessment Actual price 35% Financial Certainty 5% Quality assessment The 60% Quality weighting for each Lot has been broken down as follows: Insurance All Lots Sub Criteria: Cover 30% Service Delivery 10% Claims Handling 15% Social Value 5% · The Insurance cover in all Lots is for an initial period of three (3) years with the option to extend for any period or periods up to a maximum of two (2) further years.
66510000 Insurance services
Lot #5AccidentAwardedRenewal 3 yrsPublished value£187,500

Lot 5: Accident Personal Accident / Business Travel

Contract period: 1 Oct 2025 – 1 Oct 2028 (3 yrs) · up to 1 Oct 2030 with extensionsValue: £187,500 exc. VAT · £187,500 inc. VAT
Delivery: London
Extensions: Cost assessment will represent 40% of the final assessment mark. Quality assessment will represent 60% of the final assessment mark. Cost assessment Actual price 35% Financial Certainty 5% Quality assessment The 60% Quality weighting for each Lot has been broken down as follows: Insurance All Lots Sub Criteria: Cover 30% Service Delivery 10% Claims Handling 15% Social Value 5% · The Insurance cover in all Lots is for an initial period of three (3) years with the option to extend for any period or periods up to a maximum of two (2) further years.
66512000 Accident and health insurance services
Lot #6SchoolAwardedRenewal 3 yrsPublished value£136,000

Lot 6: School Journey Offsite Activities

Contract period: 1 Oct 2025 – 1 Oct 2028 (3 yrs) · up to 1 Oct 2030 with extensionsValue: £136,000 exc. VAT · £136,000 inc. VAT
Delivery: London
Extensions: Cost assessment will represent 40% of the final assessment mark. Quality assessment will represent 60% of the final assessment mark. Cost assessment Actual price 35% Financial Certainty 5% Quality assessment The 60% Quality weighting for each Lot has been broken down as follows: Insurance All Lots Sub Criteria: Cover 30% Service Delivery 10% Claims Handling 15% Social Value 5% · The Insurance cover in all Lots is for an initial period of three (3) years with the option to extend for any period or periods up to a maximum of two (2) further years.
66510000 Insurance services
Lot #7ComputerAwardedRenewal 3 yrsPublished value£105,000

Lot 7 Computer

Contract period: 1 Oct 2025 – 1 Oct 2028 (3 yrs) · up to 1 Oct 2030 with extensionsValue: £105,000 exc. VAT · £105,000 inc. VAT
Delivery: London
Extensions: Cost assessment will represent 40% of the final assessment mark. Quality assessment will represent 60% of the final assessment mark. Cost assessment Actual price 35% Financial Certainty 5% Quality assessment The 60% Quality weighting for each Lot has been broken down as follows: Insurance All Lots Sub Criteria: Cover 30% Service Delivery 10% Claims Handling 15% Social Value 5% · The Insurance cover in all Lots is for an initial period of three (3) years with the option to extend for any period or periods up to a maximum of two (2) further years.
66511000 Life insurance services
Lot #8MotorAwardedRenewal 3 yrsPublished value£507,605

Lot 8 Motor

Contract period: 1 Oct 2025 – 1 Oct 2028 (3 yrs) · up to 1 Oct 2030 with extensionsValue: £507,605 exc. VAT · £507,605 inc. VAT
Delivery: London
Extensions: Cost assessment will represent 40% of the final assessment mark. Quality assessment will represent 60% of the final assessment mark. Cost assessment Actual price 35% Financial Certainty 5% Quality assessment The 60% Quality weighting for each Lot has been broken down as follows: Insurance All Lots Sub Criteria: Cover 30% Service Delivery 10% Claims Handling 15% Social Value 5% · The Insurance cover in all Lots is for an initial period of three (3) years with the option to extend for any period or periods up to a maximum of two (2) further years.
66516100 Motor vehicle liability insurance services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 8 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Quality: 60
  • Price: 40
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
  • “Insurance Policies” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 Mar 2029
First published
15 Apr 2025, 13:42 BST
Last source update
10 Oct 2025, 19:29 BST
Award evaluation window
Submission end – 25 Sept 2025
Authority reference
DN771622
FTS notice number
2025/S 000-021005
Latest notice
Contract award notice (UK6)
Classification (CPV)
Accident and health insurance servicesInsurance and pension servicesInsurance servicesLife insurance servicesMotor vehicle liability insurance servicesProperty insurance services
Delivery area
London (UKI44)
Official registry OCID
ocds-h6vhtk-050335 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
2 Jul 2025, 12:00 BST
Clarification deadline
30 May 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Tenders and associated documents must be submitted by uploading onto the Contracting Authority's e-portal system: ProContract also known as London Tenders Portal.

The ePortal can be accessed via the following link:

procontract.due-north.com/Opportunities/Index ↗

Timeline

15 Apr 2025 → 10 Oct 2025 · 11 dates
  1. Planning notice published
    15 Apr 2025, 13:42 BST
  2. Market engagement
    3 May 2025, 00:59 BST

    This is not a call for competition.

    This notice is intended to alert potential suppliers of the upcoming opportunity and provide some basic information in advance if required about the council, the current insurance arrangements and claims data.

  3. Next notice expected
    9 May 2025, 23:59 BST
  4. Tender notice published
    13 May 2025, 17:05 BST
  5. Clarification questions by
    30 May 2025, 12:00 BST
  6. Admission / appointment period endsperiod end, not a bid countdown
    2 Jul 2025, 12:00 BST
  7. Assessment summaries sent
    16 Sept 2025, 00:00 BST
  8. Award decision expected by392 days ago
    25 Sept 2025, 23:59 BST
  9. Contract starts387 days ago
    1 Oct 2025, 00:00 BST
  10. Latest notice published378 days ago
    10 Oct 2025, 19:29 BST
  11. Standstill ends377 days ago
    10 Oct 2025, 23:59 BST

Notice history

14 events · 7 releases on Find a Tender · since 15 Apr 2025
  1. Preliminary market engagement notice published
    15 Apr 2025, 13:42 BST
    UK2
  2. Pipeline notice published
    7 May 2025, 16:36 BST
    UK1
  3. Published value updated to £18,186,284
    7 May 2025, 16:36 BST
    was £3,566,598
  4. Procurement method changed
    7 May 2025, 16:36 BST
  5. Pipeline notice published
    7 May 2025, 16:41 BST
    UK1
  6. Pipeline notice published
    8 May 2025, 17:46 BST
    UK1
  7. Tender notice published
    13 May 2025, 17:05 BST
    UK4
  8. Status changed to active
    13 May 2025, 17:05 BST
  9. Deadline published: 2 Jul 2025, 12:00 BST
    13 May 2025, 17:05 BST
  10. Contract award notice published
    1 Oct 2025, 10:18 BST
    UK6
  11. Status changed to complete
    1 Oct 2025, 10:18 BST
  12. Contract signature expected
    1 Oct 2025, 23:59 BST
    scheduled
  13. Buyer details updated
    10 Oct 2025, 19:29 BST
  14. Contract signature expected
    10 Oct 2025, 23:59 BST
    scheduled
Published amendments (2)

Removed the excess letter "a" from the description Southwark Council's a forthcoming tender shall changed to Southwark Council's forthcoming tender shall

Changed radio button from Yes to No to clarify this is not an establishment of a framework. Yes it the template default position and even though it was set to no when is was first edited it reverted to Yes so corrected now.

Routine re-releases (7)
  • 2025-05: 3 releases · 7 May 2025, 8 May 2025
  • 2025-04: 1 release · 15 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 216 awards · see the list ↓
Bids received 54 from SMEs · busiest of 8 lots
Named bidders 2published on the award notice
Contracts signed 8latest 10 Oct 2025
Awarded toValueDateStatus
Lot 1 · Material Damage and associated covers.1 award
Risk Management Partners Ltd10 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2030Extensions: Up to 2 years£7,577,16512 Sept 2025standstill to 10 Oct 2025Standstill
Lot 2 · Property1 award
Risk Management Partners LtdLot 2 Property owners and associated covers10 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2030Extensions: Up to 2 years£1,329,61512 Sept 2025standstill to 10 Oct 2025Standstill
Lot 3 · Combined Liability1 award
ZURICH INSURANCE COMPANY LTD10 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2030Extensions: Up to 2 years£3,606,12512 Sept 2025standstill to 10 Oct 2025Standstill
Lot 4 · Crime1 award
ZURICH INSURANCE COMPANY LTD10 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2030Extensions: Up to 2 years£235,87012 Sept 2025standstill to 10 Oct 2025Standstill
Lot 5 · Accident1 award
Risk Management Partners LtdLot 5 Personal Accident1 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2030Extensions: Up to 2 years£129,96012 Sept 2025Awarded
Lot 6 · School1 award
Risk Management Partners LtdLot 6 School Travel1 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2030Extensions: Up to 2 years£49,89012 Sept 2025Awarded
Lot 7 · Computer1 award
Risk Management Partners Ltd1 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2030Extensions: Up to 2 years£64,50512 Sept 2025Awarded
Lot 8 · Motor1 award
ZURICH INSURANCE COMPANY LTD10 Oct 2025 – 30 Sept 2028 · up to 30 Sept 2030Extensions: Up to 2 years£705,50512 Sept 2025standstill to 10 Oct 2025Standstill

Contracts

  • Lot 1 Material Damage and associated covers.

    Signed
    10 Oct 2025
    Value
    £7,577,165
    Period
    … – 1 Oct 2028
    Status
    active

  • Lot 2 Property

    Signed
    10 Oct 2025
    Value
    £1,329,615
    Period
    … – 1 Oct 2028
    Status
    active

  • Lot 3 Combined Liability

    Signed
    10 Oct 2025
    Value
    £721,225
    Period
    … – 1 Oct 2028
    Status
    active

  • Lot 4 Crime

    Signed
    10 Oct 2025
    Value
    £235,870
    Period
    … – 1 Oct 2028
    Status
    active

  • Lot 5 Personal Accident

    Signed
    10 Oct 2025
    Value
    £129,960
    Period
    … – 1 Oct 2028
    Status
    active

  • Lot 6 School Travel

    Signed
    10 Oct 2025
    Value
    £49,890
    Period
    … – 1 Oct 2028
    Status
    active

  • Lot 7 Computer

    Signed
    10 Oct 2025
    Value
    £64,505
    Period
    … – 1 Oct 2028
    Status
    active

  • Lot 8 Motor

    Signed
    10 Oct 2025
    Value
    £705,505
    Period
    … – 1 Oct 2028
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Material Damage and associated covers.2bids · 2 electronic · 2 from abroad1——
2 · Property3bids · 3 electronic2——
3 · Combined Liability2bids · 2 electronic1——
4 · Crime3bids · 3 electronic2——
5 · Accident4bids · 4 electronic3——
6 · School5bids · 5 electronic4——
7 · Computer2bids · 2 electronic1——
8 · Motor3bids · 3 electronic2——

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

2 public bodies on the notice

London Borough of Southwark

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Southwark Council, 160 Tooley Street, London, London, SE1 2QHContact name, email

Consortium members and other public bodies

  • Southwark CouncilContracting authorityPublic authority - sub-central governmentGB-PPON: PXTW-7647-VDLV London, LondonContact name, email, phone

Dispute resolution & review bodies

  • High Court of England and WalesReview body London

Framework contractors & participating bidders

5 commercial parties on the notice
  • RISK MANAGEMENT PARTNERS LTDFramework contractor The Walbrook Building, London, London, EC4N 8AWContact email
  • RISK MANAGEMENT PARTNERS LTD.Framework contractorGB-COH: 02989025 The Walbrook Building, London, London, EC4N 8AWContact email
  • RISK MANAGEMENT PARTNERS LTD.Framework contractor The Walbrook Building, London, London, EC4N 8AWContact email
  • ZURICH INSURANCE COMPANY LTDFramework contractorGB-COH: BR000105 The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire, South East, PO15 7JZContact email
  • ZURICH INSURANCE COMPANY LTDFramework contractor The Zurich Centre, 3000 Parkway, Whiteley, Fareham, Hampshire, South East, PO15 7JZContact email

Official documents & specifications (14)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specifications tenderBidding documents and specificationsTenders and associated documents are available to download and responses must be submitted by uploading onto the Contracting Authority's e-portal system: ProContract also known as London Tenders Portal. The ePortal can be accessed via the following link: https://procontract.due-n…

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