← Back to search results

AwardedFind a Tender · award

Insurance Broker Services

Buyer: THAMES WATER UTILITIES LIMITED →

BuyerTHAMES WATER UTILITIES LIMITED
StatusAwarded
DeadlineNot published
ValueValue not published
Published15 Nov 2021

What is being bought

The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water. Thames Water is intending to appoint a single supplier to cover all of our core requirements under a single lot: a) Corporate insurance broker services b) Claims handling c) Data warehousing and reporting services

Delivery location

UKI · UKJ

Categories

Insurance services 66510000Insurance services 66510000

Lot details

Lot 1

The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water. Thames Water is intending to appoint a single supplier to cover all of our core requirements under a single lot: a) Corporate insurance broker services b) Claims handling c) Data warehousing and reporting services The supplier will be responsible for broking our entire insurance programme, they will manage all of our Public Liability claims through a dedicated team, they will operate and manage our claims management system, and they will provide a structured method for collecting, storing and reporting on all of our claims data to generate critical insight. We are looking for a supplier capable of providing a service for the length of the agreement who can meet the following business objectives; cultural fit, an outstanding service provision, and provide value for money.

Statuscancelled

What is included

ItemCategoryQuantity
1Insurance servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 66. The category anchor is Insurance services (66510000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 662,7583 median · 17.2 average (1,185 of 2,758 with a bid count)2.5 average (1,316 of 2,758 with named award suppliers)Not published
Same buyer0Not publishedNot publishedNot published
Delivery region: UKI1772 median · 16.6 average (62 of 177 with a bid count)3.8 average (68 of 177 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementYes
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Contracts

Insurance Broker Services

Statusactive

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02bef8
Latest release ID028456-2021
Latest release timestampMon Nov 15 2021 12:36:32 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statuscomplete
Procurement methodselective
Procurement method detailsNegotiated procedure with prior call for competition
Main procurement categoryservices
Above thresholdNot published
Legal basis32014L0025
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release1
Parties in latest release4

Notice history

DateEventReference
15 Nov 2021award, contract028456-2021
22 Jun 2021tender014213-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "028456-2021",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2021-11-15T12:36:32Z",
  "ocid": "ocds-h6vhtk-02bef8",
  "buyer": {
    "id": "GB-FTS-3198",
    "name": "THAMES WATER UTILITIES LIMITED"
  },
  "awards": [
    {
      "id": "028456-2021-1",
      "title": "Insurance Broker Services",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-24654",
          "name": "Willis Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "FA1646",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Any agreement awarded would be for an initial duration of 4 years with options to extend annually up to a maximum overall term of 8 years."
        },
        "hasOptions": true,
        "description": "The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water.\nThames Water is intending to appoint a single supplier to cover all of our core requirements  under a single lot:\na) Corporate insurance broker services\nb) Claims handling\nc) Data warehousing and reporting services\nThe supplier will be responsible for broking our entire insurance programme, they will manage all of our Public Liability claims through a dedicated team, they will operate and manage our claims management system, and they will provide a structured method for collecting, storing and reporting on all of our claims data to generate critical insight.\nWe are looking for a supplier capable of providing a service for the length of the agreement who can meet the following business objectives; cultural fit, an outstanding service provision, and provide value for money."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The whole of the Thames Water region."
        },
        "deliveryAddresses": [
          {
            "region": "UKI"
          },
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "66510000",
            "scheme": "CPV",
            "description": "Insurance services"
          }
        ]
      }
    ],
    "title": "Insurance Broker Services",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water.\nThames Water is intending to appoint a single supplier to cover all of our core requirements\nunder a single lot:\na) Corporate insurance broker services\nb) Claims handling\nc) Data warehousing and reporting services",
    "reviewDetails": "Thames Water Utilities Ltd will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision.\nThe standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.\nThe Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).",
    "classification": {
      "id": "66510000",
      "scheme": "CPV",
      "description": "Insurance services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated procedure with prior call for competition"
  },
  "parties": [
    {
      "id": "GB-FTS-3198",
      "name": "THAMES WATER UTILITIES LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ11",
        "locality": "Reading",
        "postalCode": "RG18DB",
        "countryName": "United Kingdom",
        "streetAddress": "RG1 8DB"
      },
      "details": {
        "url": "http://www.thameswater.co.uk",
        "classifications": [
          {
            "id": "WATER",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Water"
          }
        ]
      },
      "identifier": {
        "legalName": "THAMES WATER UTILITIES LIMITED"
      },
      "contactPoint": {
        "name": "Thames Water",
        "email": "procurement.support.centre@thameswater.co.uk"
      }
    },
    {
      "id": "GB-FTS-24654",
      "name": "Willis Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Willis Limited"
      }
    },
    {
      "id": "GB-FTS-4846",
      "name": "Thames Water Utilities Ltd",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Reading",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Thames Water Utilities Ltd"
      }
    },
    {
      "id": "GB-FTS-3199",
      "name": "Thames Water Utilities Limited",
      "roles": [
        "reviewContactPoint"
      ],
      "address": {
        "locality": "Reading",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Thames Water Utilities Limited"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "028456-2021-1",
      "title": "Insurance Broker Services",
      "status": "active",
      "awardID": "028456-2021-1",
      "dateSigned": "2021-10-25T00:00:00+01:00"
    }
  ],
  "description": "** This is notification of award",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
15 Nov 2021 · 028456-2021 · award, contract
{
  "id": "028456-2021",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2021-11-15T12:36:32Z",
  "ocid": "ocds-h6vhtk-02bef8",
  "buyer": {
    "id": "GB-FTS-3198",
    "name": "THAMES WATER UTILITIES LIMITED"
  },
  "awards": [
    {
      "id": "028456-2021-1",
      "title": "Insurance Broker Services",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-24654",
          "name": "Willis Limited"
        }
      ],
      "relatedLots": [
        "1"
      ]
    }
  ],
  "tender": {
    "id": "FA1646",
    "lots": [
      {
        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "Any agreement awarded would be for an initial duration of 4 years with options to extend annually up to a maximum overall term of 8 years."
        },
        "hasOptions": true,
        "description": "The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water.\nThames Water is intending to appoint a single supplier to cover all of our core requirements  under a single lot:\na) Corporate insurance broker services\nb) Claims handling\nc) Data warehousing and reporting services\nThe supplier will be responsible for broking our entire insurance programme, they will manage all of our Public Liability claims through a dedicated team, they will operate and manage our claims management system, and they will provide a structured method for collecting, storing and reporting on all of our claims data to generate critical insight.\nWe are looking for a supplier capable of providing a service for the length of the agreement who can meet the following business objectives; cultural fit, an outstanding service provision, and provide value for money."
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The whole of the Thames Water region."
        },
        "deliveryAddresses": [
          {
            "region": "UKI"
          },
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "66510000",
            "scheme": "CPV",
            "description": "Insurance services"
          }
        ]
      }
    ],
    "title": "Insurance Broker Services",
    "status": "complete",
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "techniques": {
      "hasFrameworkAgreement": true
    },
    "description": "The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water.\nThames Water is intending to appoint a single supplier to cover all of our core requirements\nunder a single lot:\na) Corporate insurance broker services\nb) Claims handling\nc) Data warehousing and reporting services",
    "reviewDetails": "Thames Water Utilities Ltd will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision.\nThe standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.\nThe Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).",
    "classification": {
      "id": "66510000",
      "scheme": "CPV",
      "description": "Insurance services"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated procedure with prior call for competition"
  },
  "parties": [
    {
      "id": "GB-FTS-3198",
      "name": "THAMES WATER UTILITIES LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ11",
        "locality": "Reading",
        "postalCode": "RG18DB",
        "countryName": "United Kingdom",
        "streetAddress": "RG1 8DB"
      },
      "details": {
        "url": "http://www.thameswater.co.uk",
        "classifications": [
          {
            "id": "WATER",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Water"
          }
        ]
      },
      "identifier": {
        "legalName": "THAMES WATER UTILITIES LIMITED"
      },
      "contactPoint": {
        "name": "Thames Water",
        "email": "procurement.support.centre@thameswater.co.uk"
      }
    },
    {
      "id": "GB-FTS-24654",
      "name": "Willis Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
      },
      "identifier": {
        "legalName": "Willis Limited"
      }
    },
    {
      "id": "GB-FTS-4846",
      "name": "Thames Water Utilities Ltd",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Reading",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Thames Water Utilities Ltd"
      }
    },
    {
      "id": "GB-FTS-3199",
      "name": "Thames Water Utilities Limited",
      "roles": [
        "reviewContactPoint"
      ],
      "address": {
        "locality": "Reading",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Thames Water Utilities Limited"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "028456-2021-1",
      "title": "Insurance Broker Services",
      "status": "active",
      "awardID": "028456-2021-1",
      "dateSigned": "2021-10-25T00:00:00+01:00"
    }
  ],
  "description": "** This is notification of award",
  "initiationType": "tender"
}
22 Jun 2021 · 014213-2021 · tender
{
  "id": "014213-2021",
  "tag": [
    "tender"
  ],
  "date": "2021-06-22T15:45:35+01:00",
  "ocid": "ocds-h6vhtk-02bef8",
  "buyer": {
    "id": "GB-FTS-3198",
    "name": "THAMES WATER UTILITIES LIMITED"
  },
  "tender": {
    "id": "FA1646",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 7300000,
          "currency": "GBP"
        },
        "status": "active",
        "options": {
          "description": "Any agreement awarded would be for an initial duration of 4 years with options to extend annually up to a maximum overall term of 8 years."
        },
        "renewal": {
          "description": "Any agreement awarded would be for an initial duration of 4 years with options to extend annually up to a maximum overall term of 8 years."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water.\nThames Water is intending to appoint a single supplier to cover all of our core requirements under a single lot:\na)\tCorporate insurance broker services\nb)\tClaims handling\nc)\tData warehousing and reporting services\nThe supplier will be responsible for broking our entire insurance programme, they will manage all of our Public Liability claims through a dedicated team, they will operate and manage our claims management system, and they will provide a structured method for collecting, storing and reporting on all of our claims data to generate critical insight.\nWe are looking for a supplier capable of providing a service for the length of the agreement who can meet the following business objectives; cultural fit, an outstanding service provision, and provide value for money.",
        "secondStage": {
          "maximumCandidates": 3,
          "minimumCandidates": 3
        },
        "contractPeriod": {
          "durationInDays": 2880
        },
        "submissionTerms": {
          "variantPolicy": "allowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryLocation": {
          "description": "The whole of the Thames Water region."
        },
        "deliveryAddresses": [
          {
            "region": "UKI"
          },
          {
            "region": "UKJ"
          }
        ],
        "additionalClassifications": [
          {
            "id": "66510000",
            "scheme": "CPV",
            "description": "Insurance services"
          }
        ]
      }
    ],
    "title": "Insurance Broker Services",
    "value": {
      "amount": 7300000,
      "currency": "GBP"
    },
    "status": "active",
    "documents": [
      {
        "id": "economic",
        "documentType": "economicSelectionCriteria"
      },
      {
        "id": "technical",
        "documentType": "technicalSelectionCriteria"
      }
    ],
    "legalBasis": {
      "id": "32014L0025",
      "scheme": "CELEX"
    },
    "techniques": {
      "frameworkAgreement": {
        "maximumParticipants": 1
      },
      "hasFrameworkAgreement": true
    },
    "description": "The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water.\nThames Water is intending to appoint a single supplier to cover all of our core requirements under a single lot:\na)\tCorporate insurance broker services\nb)\tClaims handling\nc)\tData warehousing and reporting services",
    "tenderPeriod": {
      "endDate": "2021-07-06T12:00:00+01:00"
    },
    "contractTerms": {
      "financialTerms": "Specified in Invitation to Negotiate Document.",
      "tendererLegalForm": "Consortia may be required to form a legal entity prior to award.",
      "hasElectronicPayment": true,
      "hasElectronicOrdering": true,
      "electronicInvoicingPolicy": "allowed"
    },
    "hasRecurrence": true,
    "reviewDetails": "Thames Water Utilities Limited will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers.  That notification will provide full information on the award decision.  The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.\nThe Utilities Contracts Regulations 2016 (SI 2016 No 274) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).",
    "classification": {
      "id": "66510000",
      "scheme": "CPV",
      "description": "Insurance services"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "depositsGuarantees": "Bonds and/or Parent Company Guarantees of performance and financial standing may be required."
    },
    "submissionMethod": [
      "written"
    ],
    "otherRequirements": {
      "reductionCriteria": "As detailed in section VI.3 & PQQ."
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Negotiated procedure with prior call for competition"
  },
  "parties": [
    {
      "id": "GB-FTS-3198",
      "name": "THAMES WATER UTILITIES LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKJ",
        "locality": "Reading",
        "postalCode": "RG18DB",
        "countryName": "United Kingdom",
        "streetAddress": "RG1 8DB"
      },
      "details": {
        "url": "http://www.thameswater.co.uk",
        "classifications": [
          {
            "id": "WATER",
            "scheme": "TED_CE_ACTIVITY",
            "description": "Water"
          }
        ]
      },
      "identifier": {
        "legalName": "THAMES WATER UTILITIES LIMITED"
      },
      "contactPoint": {
        "url": "https://www.thameswater.co.uk/about-us/our-suppliers/procurement",
        "name": "Thames Water",
        "email": "procurement.support.centre@thameswater.co.uk"
      }
    },
    {
      "id": "GB-FTS-3199",
      "name": "Thames Water Utilities Limited",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "Reading",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Thames Water Utilities Limited"
      }
    }
  ],
  "language": "en",
  "description": "All suppliers who wish to respond to this contract notice must request a pre-qualification questionnaire (PQQ) by using the web link in Section I.3 (www.thameswater.co.uk/procurement).\nFrom your response to the link in Section I.3 or above, Thames Water's Procurement Support Centre will send you an email providing login details for our eSourcing system (i.e. IASTA Smartsource). To complete the PQQ you will need to login to IASTA Smartsource.\nIf the project requires it, you will receive an additional and separate survey to complete for Data Protection.\nNote - The client may be Thames Water Utilities Limited or another company within the Kemble Water group structure.",
  "initiationType": "tender"
}