Official UK procurement notice
Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024
Authority: H M REVENUE & CUSTOMS·Consortium: 3 public authorities
What is being bought
Published requirement descriptionA single national site services operator at HMRC's Inland Border Facilities (IBF) sites to provide core service "pillars" of Site Operations: Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE Operators); and Hard & Soft FM Services.
CPV: Building and facilities management services · Cargo handling and storage services · Office-support services · Port management services · Security services · Supply services of commercial or industrial workers · Supporting services for the government · Traffic control services
The lotProcurement structure
single lot · no lot value publishedLot #1His Majesty's Revenue & Customs (HMRC) are the UK's tax, payments and customs…Awarded
His Majesty's Revenue & Customs (HMRC) are the UK's tax, payments and customs authority and we have a vital purpose: we collect the money that pays for the UK's public services and give targeted financial support to people.
Our vision is to be a trusted, modern tax and customs department. A trusted, modern tax and customs department will fit with the way our customers run their businesses and their lives, reduce the tax gap, enhance the customer experience, keep costs down, and operate in a way that is recognised as fair. It means we'll be on the side of our customers when they're trying their best to get things right, while tackling the small minority who set out to cheat the system.
Inland Border Facilities (IBF) are UK Government sites where customs and document checks can take place away from port locations. The facilities act as a government office of departure (for outbound journeys) and a government office of destination (for inbound journeys), where hauliers can start and end journeys when moving goods in and out of the UK, under the Common Transit Convention (CTC).
Through this contract opportunity, HMRC has moved away from a currently disaggregated service delivery model to appoint a single national site services operator for the enduring IBF sites to deliver core service pillars of Security Services; Traffic Marshalling Services; Vehicle Inspection Services (including MHE operators); and Hard & Soft FM Services. The appointed supplier will operate IBF sites 24 hours a day, 7 days a week, 365(6) days a year. Customs and document checks on goods remain the responsibility of HMRC and Border Force, and are delivered in-house.
The initial contract term is for a period of 3 years, with two options to extend for periods of 1 year each.
The potential contract value is £184.5m.
The procurement procedure was a Competitive Procedure with Negotiation (CPN) because the HMRC requirements could not be met without adaptation of readily available solutions and the contract could not be awarded without prior negotiation due to the complexity of those requirements. This procurement and the resulting contract have been run in accordance with HMRC's Supplier Code of Conduct.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (7)
- Service Delivery: 27%
- Service Innovation: 15%
- Account Management: 11%
- Mobilisation: 10%
- Security: 2%
- price: 25%
- Social Value: 10%
Published award criteria (7)
- Service Delivery: 27%
- Social Value: 10%
- Service Innovation: 15%
- Account Management: 11%
- Mobilisation: 10%
- Security: 2%
- Price: 25%
- Successive reduction
- Candidates will be reduced successively across stages
- Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Competitive procedure with negotiation
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 9 Sept 2021, 12:23 BST
- Last source update
- 24 Mar 2023, 16:44 GMT
- Authority reference
CW85976- FTS notice number
2023/S 000-008729- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-02dedeFind a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
- Performance terms
The successful Supplier may be required to actively participate in the achievement of social and/or environmental objectives. Accordingly, contract performance conditions may relate in particular to social, environmental or other corporate social responsibility considerations. Further details will be set out in the procurement documents.
Publisher note: This procurement will be conducted by way of an eSourcing event using HMRC's SAP Ariba eSourcing Portal. Please ensure you are registered with the HMRC SAP Ariba eSourcing Portal to gain access to the procurement documentation when it is released which will contain full details of the requirement. If you are not already registered, the registration link is: http://hmrc.supplier-eu.ariba.com/ad/register/SSOActions?type=full As part of the registration process you will receive a system generated email asking you to activate your SAP Ariba supplier account by verifying your email address. Once you have completed the activation process you will receive a further email by return confirming the 'registration process is now complete' and providing you with 'your organisation's account ID' number. If an email response from HMRC is not received within one working day of your request, please re-contact [email protected] (after first checking your spam in-box) notifying non-receipt and confirming when your registration request was first made. Once you have obtained 'your organization's account ID' number, please email both [email protected] and [email protected] and copy in [email protected] with your account ID number. Once you have complied with the foregoing you will receive an e-mail confirming access to the procurement event once it is built. Further information about HMRC's procurement tool SAP Ariba, a Suppliers Guide and general information about supplying to HMRC is available on the HMRC website: www.hmrc.gov.uk/about/supplying.htm If you have already registered on SAP Ariba then you may also need to re-register on HMRC's SAP Ariba in order to be added to the event. Please note that a "request to participate" for the purposes of this notice (in particular, Section IV.2.2) is by completion and return of the Selection Questionnaire by the stated deadline. Interested parties should note that HMRC reserves the right to cancel or vary this procurement process at any point and will not be liable for any costs or expenses incurred by interested parties in responding to this opportunity. HMRC also reserves the right not to award a contract to the lowest priced bidder or indeed to award any contract at all as a result of this procurement. HMRC may also change the basis, procedures and/or timescales set out or referred to within the procurement documents. In relation to Section II.2.10), variant bids may be accepted by HMRC. However, this will only apply in circumstances where the form and content of the variant has been approved by HMRC in advance, and is submitted alongside a compliant bid.
How it was run
Official notice- Submission deadline
- 25 Nov 2021, 14:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 180 days from the deadline
Timeline
27 Oct 2021 → 24 Mar 2023 · 4 dates- Next notice expected27 Oct 2021, 00:00 BST
- Submission deadline25 Nov 2021, 14:00 GMT
- Contract starts8 Aug 2022, 00:00 BST
- Notice published24 Mar 2023, 16:44 GMT
Notice history
6 events · 4 releases on Find a Tender · since 26 Oct 2021- Status changed to active26 Oct 2021, 10:40 BST
- Procurement method changed26 Oct 2021, 10:40 BST
- Deadline published: 25 Nov 2021, 14:00 GMT26 Oct 2021, 10:40 BST
- Buyer details updated26 Oct 2021, 10:40 BST
- Status changed to complete24 Mar 2023, 16:44 GMT
- Buyer details updated24 Mar 2023, 16:44 GMT
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.2.4 | [email protected] | [email protected] and [email protected] |
1 amendment published without a description.
Routine re-releases (4)
- 2021-09: 1 release · 9 Sept 2021
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Sodexo LimitedSubcontracting: declared | £184,500,000 † | — | Awarded |
Contracts
Inland Border Facilities (IBF) Enduring Site Services Operator - SR727828024 · Sodexo Limited
- Signed
- 21 Mar 2023
- Value
- £184,500,000
- Period
- … – 31 Dec 2025
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 3bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeBidders & participating suppliers
1 commercial party on the notice- Sodexo LimitedAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria