Official UK procurement notice
Infrastructure Support Service for Charity, Community and Faith Organisations
Authority: London Borough of Sutton (Local council)
What is being bought
Published requirement descriptionThe London Borough of Sutton has commissioned an Infrastructure Support Service for Charity, Community and Faith Organisations.
Charity, Community and Faith Organisations across the borough play a vital role in supporting vulnerable residents, bringing communities together to make a difference in their local areas, and ultimately ensure Sutton is a place where people from all
backgrounds feel included and get on well together. Maintaining an active and resilient voluntary and community sector is key to delivering on the Council's objectives as set out in the corporate plan, Ambitious for Sutton.
Through working in partnership with Charity, Community and Faith Organisations and supporting them to thrive, The Council can ensure that more residents benefit from involvement in local projects and events, and vulnerable people are supported to address challenges such as social isolation and the rising cost of living.
'Infrastructure services' are a wide range of support for Charity, Community and Faith Organisations delivering a significant amount of social value by supporting such organisations to establish, grow, recruit volunteers and become more financially resilient. These 'infrastructure services' include, but are not limited to, areas such as: Volunteer recruitment; support with governance matters (e.g. support to become a registered charity or community interest company); delivering learning and development opportunities; advocacy; ensuring the needs of Charity, Community and Faith
Organisations are championed as part of local and regional policy making.
The contract is awarded to Community Action Sutton and Volunteer Centre Sutton. The contract was signed retrospectively on the 1 June 2026.
- How the procedure runs: Stage 1 - Conditions of Participation - Suppliers who pass will be invited to - Stage 2 - the Tender stage
CPV: Health and social work services · Other community, social and personal services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£1,925,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (2)
- Quality (Tender Stage): 80%
- Price: 20%
Published award criteria (2)
- Quality (Tender Stage): Please note: Prior to invitation to tender there is a Participation stage. The weighting for the participation stage is as follows: (Stage 1 - Conditions of Participation) Experience - 50% (of the overall 100%) Premises - 20% (of the overall 100%) In-person staff presence - 10% (of the overall 100%) Multi channel support - 10% (of the overall 100%) Equality, Diversity and inclusion (EDI) - 10% (of the overall 100%) Quality Question for the Tender Stage Social Value - 10% (of the overall 80%) Delivery Model - 20% (of the overall 80%) Communication, engagement and outreach - 10% (of the overall 80%) Support to connect & collaborate - 10% (of the overall 80%) Volunteer recruitment - 10% (of the overall 80%) Scenario 1 - 10% (of the overall 80%) Scenario 2 - 10% (of the overall 80%) Scenario 3 -10% (of the overall 80%) Mobilisation Plan - 10% (of the overall 80%)
- Price: The following formula will be used to score bids: Lowest Priced Tender ------------------------------- X Weighting for Price Tender Being Scored The lowest priced (compliant bid) will score 20%.
- Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 23 May 2025, 15:33 BST
- Last source update
- 11 Aug 2026, 08:30 BST
- Award evaluation window
- Submission end – 17 Nov 2025
- Authority reference
DN773331- FTS notice number
2025/S 000-050319- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0523e2Find a Tender
- How it runs
Stage 1 - Conditions of Participation - Suppliers who pass will be invited to -
Stage 2 - the Tender stage
How it was run
Official notice- Requests to participate (first stage)
- 22 Sept 2025, 12:00 BST
- Submission deadline
- 22 Sept 2025, 12:00 BST
- Clarification deadline
- 15 Sept 2025, 17:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
London Tenders Portal - procontract.due-north.com/Opportunities/Index ↗
Timeline
23 May 2025 → 11 Aug 2026 · 11 dates- Planning notice published23 May 2025, 15:33 BST
- Market engagement27 Jun 2025, 23:59 BST
Sutton Council is committed to supporting the development of Charity, Community and Faith (CCF) Organisations across the borough. This recognises the vital role that such organisations play in supporting vulnerable residents, bringing communities together to deliver positive change, and ultimately making Sutton a place where people from all backgrounds feel included and get on well together.
The London Borough of Sutton is seeking market engagement with organisations prior to procurement. The value of this contract is estimated at £275k per year. The contract will be awarded for three years initially with two opportunities to extend for a further two years at years 3 and 5 based on performance (3 + 2 + 2). The Council will look to award the contract by Autumn/Winter 2025 with the new contract starting in April 2026.
Market Engagement
Suppliers are asked to note that this market engagement is not an Invitation to Tender or a request for formal expressions of interest. Responses from interested parties will be used to support market research and help inform the final specification only. This contract is funded by the Council and provides Charity, Community and Faith (CCF) Organisations in Sutton with a wide range of support.
If you would like to be included in this Market Engagement please choose a date time from those listed on this google form - forms.gle/XLZQktjsL6bKMehr9 ↗ A meeting invite will then be sent to you for w/c 30/6/25.
More information is can be found in the documents available via the London Tender Portal www.londontenders.org ↗
- Next notice expected1 Aug 2025, 23:59 BST
- Tender notice published20 Aug 2025, 16:33 BST
- Clarification questions by15 Sept 2025, 17:00 BST
- Submission deadline395 days ago22 Sept 2025, 12:00 BST
- Award decision expected by339 days ago17 Nov 2025, 23:59 GMT
- Assessment summaries sent315 days ago12 Dec 2025
- Contract starts205 days ago1 Apr 2026, 00:00 BST
- Standstill ends195 days ago10 Apr 2026, 23:59 BST
- Latest notice published72 days ago11 Aug 2026, 08:30 BST
Notice history
11 events · 5 releases on Find a Tender · since 23 May 2025- Pipeline notice published23 May 2025, 15:33 BSTUK1
- Preliminary market engagement notice published24 Jun 2025, 14:07 BSTUK2
- Tender notice published20 Aug 2025, 16:33 BSTUK4
- Published value updated to £1,925,00020 Aug 2025, 16:33 BSTwas £1,927,000
- Status changed to active20 Aug 2025, 16:33 BST
- Procurement method changed20 Aug 2025, 16:33 BST
- Contract award notice published30 Mar 2026, 14:44 BSTUK6
- Status changed to complete30 Mar 2026, 14:44 BST
- Contract signature expected14 Apr 2026, 23:59 BSTscheduled
- Contract details notice published11 Aug 2026, 08:30 BSTUK7
- Procurement method changed11 Aug 2026, 08:30 BST
Routine re-releases (5)
- 2025-06: 1 release · 24 Jun 2025
- 2025-05: 1 release · 23 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Community Action SuttonSMEVCSE14 Apr 2026 – 13 Apr 2029 · up to 13 Apr 2033Extensions: 2+2 (dependant on performance) | £1,925,000 | 12 Dec 2025 | Awarded |
Contracts
Infrastructure Support Service for Charity, Community and Faith Organisations · Community Action SuttonSMEVCSE
- Signed
- 31 Mar 2026
- Value
- £1,925,000
- Period
- 14 Apr 2026 – 13 Apr 2029 · up to 13 Apr 2033 with extensions
- Status
- active
- Extensions
- 2+2 upon agreement and good performance
No agreed KPIs: N/A as Contract under £5m
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders | 0 | 1 | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- COMMUNITY ACTION SUTTONAwarded supplier
Official documents & specifications (6)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications The tender documents are available from the London Tender Portal that links to the Council e-procurement system. The procurement reference is DN77333 and the link to the portal is below: https://www.londontenders.org/https://www.londontenders.org/
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender