Find a TenderAwarded
Published 4 Oct 2023, 17:06 BST

Official UK procurement notice

ID 4692815 DfE - Tourism NI - Consumer Sentiment Research

Official notice

Authority: Tourism Northern Ireland (Central government)·Consortium: 2 public authorities

ServicesOpen procedureSME suitable
Published estimate£534,732exc. VAT6.5% below published estimate
Submissions closed 8 Nov 2023awarded 20 Dec 2023
Awarded to Spark Market Research

What is being bought

Published requirement description

Tourism Northern Ireland (Tourism NI) is responsible for the marketing of Northern Ireland (NI) as a tourist destination to domestic tourists (from within NI) and visitors from the Republic of Ireland (ROI). Under the Tourism NI Operating Plan (2023/24), the Insights and Intelligence Service (IIS) is tasked with delivering a robust evidence base for Tourism NI, industry and stakeholders to help inform policy and strategy development and operational decisions. Within Tourism NI, the IIS is responsible for providing internal and external stakeholders with robust and relevant research, intelligence, and information to support the growth of the NI tourism industry via robust, analysis and insight into how such issues affect NI and ROI consumers. See ID 4692815 Specification document for further information.

CPV: Customer survey services · Market research services · Public-opinion polling services · Survey design services · Survey services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewalPublished value£534,732
Extensions: After the initial contract period of three years, there are two options to extend the contract for up to one year on each occasion. · This contract is an ongoing requirement for TNI and may be subject to renewal after the current contract expires.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 59.5%Price: 30%Social value: 10.5%
Published sub-criteria (6)
  • AC1 Proposed Methodology for Quantitative Research: 24.5%
  • AC2 Proposed Methodology for Qualitative Reseach: 14%
  • AC3 Key Personnel Experience: 14%
  • AC4 Contract Management: 7%
  • AC6 Total Contract Price: 30%
  • AC5 Social Value: 10.5%
Published award criteria (6)
  • AC1 Proposed Methodology for Quantitative Research: 24.5
  • AC2 Proposed Methodology for Qualitative Reseach: 14
  • AC3 Key Personnel Experience: 14
  • AC4 Contract Management: 7
  • AC5 Social Value: 10.5
  • AC6 Total Contract Price: 30
Conditions of participation1
  • Technical & professional ability

    SC1 Company Experience and SC2 Fair Work, as detailed in the tender documents.

What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
4 Oct 2023, 17:06 BST
Last source update
3 Jan 2024, 11:50 GMT
Award evaluation window
8 Nov 2023 – …
Authority reference
ID 4692815
FTS notice number
2024/S 000-000104
Classification (CPV)
Customer survey servicesMarket research servicesPublic-opinion polling servicesSurvey design servicesSurvey services
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-040804 Find a Tender
Contract terms
Performance terms

As detailed in the tender documents

Review and risk notes
Review procedure

CPD complied with the Public Contracts Regulations 2015 (as amended). and incorporated a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract was. communicated to tenderers. That notification provided full information on the award decision. This provided time for the unsuccessful tenderers to challenge the award decision before the contract was entered into

Publisher note: Contract monitoring: the successful contractor’s performance on the contract will be regularly monitored. Contractors not delivering. on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach. satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach. satisfactory levels of contract performance, the matter will be escalated to senior management in construction and procurement delivery. (CPD) for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period. this may be considered grounds for termination of the contract at your expense as provided for in the Conditions of Contract. In lieu. of termination, CPD may issue a Notice of Written Warning or a Notice of Unsatisfactory Performance. A supplier in receipt of multiple. Notices of Written Warning or a Notice of Unsatisfactory Performance may, in accordance with The Public Contracts Regulations 2015 (as. amended), be excluded from future public procurement competitions for a period of up to three years

How it was run

Official notice
Run through: eTendersNI · Who buys & how to bid on eTendersNI
Supplier login requiredLanguage: EN
Access & registration note: Free Northern Ireland registration
Submission deadline
8 Nov 2023, 15:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
8 Nov 2023, 15:30 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

8 Nov 2023 → 6 Feb 2024 · 4 dates
  1. Submission deadline
    8 Nov 2023, 15:00 GMT
  2. Bids opened
    8 Nov 2023, 15:30 GMT
  3. Notice published
    3 Jan 2024, 11:50 GMT
  4. Bids must remain valid until
    6 Feb 2024, 23:59 GMT

Notice history

2 events · 2 releases on Find a Tender · since 3 Jan 2024
  1. Status changed to complete
    3 Jan 2024, 11:50 GMT
  2. Buyer details updated
    3 Jan 2024, 11:50 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £500,0001 contract exc. VAT
Bids received 51 from SMEs
Contracts signed 1latest 20 Dec 2023
Awarded toValueDateStatus
Spark Market ResearchSMEContract£500,000 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
5bids · 5 electronic · 1 from abroad1——

Contracting authority & participating public bodies

2 public bodies on the notice

Tourism Northern Ireland

Contracting authorityCentral GovernmentBody governed by public lawGeneral public services 10-12 Linum Chambers Bedford Street, n/a, UK, BT2 7ESContact email

Dispute resolution & review bodies

  • The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 as amended.Review body Belfast

Bidders & participating suppliers

1 commercial party on the notice
  • Spark Market ResearchAwarded supplier Studio 1 Cross York Street Studios, Cross York Street, Leeds, UK, LS2 7BLContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.