Official UK procurement notice
ICT Support Services for Dales Academies Trust
Authority: DALES ACADEMIES TRUST (Education)
What is being bought
Published requirement descriptionDales Academies Trust are looking to appoint a company to provide an ICT Support Service to all our schools. The Trust is based in Stockton and North Yorkshire and currently has sixteen member schools, with aspirations to grow.
This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties.
Dales Academies Trust is looking for a managed service provision which:
- Is cost effective and delivers high quality technical support, system management and consultancy for a predictable, fixed annual cost
- Is easy to manage both commercially and operationally and provides the Trust with a single point of contact for all ICT related issues moving forward across all school sites
- Gives staff and pupils confidence when using ICT resources and when contacting the company to get help and resolution to problems
- Is flexible, proactive and can enhance the ICT provision in each school
- Supports a technical infrastructure that is secure and not open to misuse or malicious attack.
- Ensures that the Trust meets required online safety technical requirements and any other relevant body online safety policy/guidance.
- Is able to adapt to the changing IT landscape throughout the life of the contract
The successful bidder will be expected to manage the complete IT lifecycle of the Trust from initial advice and installation, ensuring all IT policies are met, and through to the day-to-day support and management.
CPV: Computer support and consultancy services · IT services: consulting, software development, Internet and support
The lotProcurement structure
single lot · no lot value publishedLot #1Please refer to tender specification for full detailsRenewal
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Suitability
The following factors will be taken into account in assessing a supplier's suitability:
- Insurance: All suppliers should carry insurance and as a matter of course, an appropriate level of public liability insurance.
- Training & Development: Suppliers should evidence their commitment to staff training, development and career progression within their organisation.
- Ethical Standards: All suppliers will need to demonstrate that they operate policies relating to the environment, sourcing with human dignity and supplier diversity.
- Environment: Evidence that suppliers are aware of the impact of their activity on the environment and are prepared to work with us in a spirit of continuous improvement.
- Sourcing with Human Dignity: Acting with social responsibility towards those involved in the supply or production of goods and services.
- Supplier diversity: Valuing people as an important resource regardless of race, disability or gender and embracing their cultural diversity.
- Safety and Security: An awareness of, respect for and ability to meet safety and security aspects such as safe recruitment checks on your staff, will be important to our assessment.
- Capacity/Capability: We need to be confident that you have the right capacity and capability in the relevant supply area.
- Financial Viability: Before commencing business with you, we may ask you to submit last Report & Accounts for review and we will check for bankruptcy status, non-payment of statutory contributions, et…
- Staff
- Names and qualifications of delivery staff must be submitted
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- No (one-off requirement)
- First published
- 29 Jan 2025, 15:28 GMT
- Last source update
- 29 Jan 2025, 15:28 GMT
- Award evaluation window
- 12 Feb 2025 – …
- FTS notice number
2025/S 000-002988- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04d712Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
How it was run
Official notice- Submission deadline
- 12 Feb 2025, 18:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bids opened
- 12 Feb 2025, 18:15 GMT
Timeline
29 Jan 2025 → 1 Apr 2025 · 4 dates- Notice published29 Jan 2025, 15:28 GMT
- Submission deadline12 Feb 2025, 18:00 GMT
- Bids opened12 Feb 2025, 18:15 GMT
- Bids must remain valid until1 Apr 2025, 23:59 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Dales Academies Trust Board of TrusteesReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.