Find a TenderAwarded
Published 18 Feb 2025, 16:02 GMT

Official UK procurement notice

ICT Hardware, Software and Professional Services Framework_25

Official notice

Authority: Liverpool City Council (Local council)

Framework agreement2 lotsGoodsOpen procedureSME suitableMax 2 lots per supplier
Framework ceiling (notional)£25,000,000envelope for 2 lots · framework ceiling, not attributable revenue
Submissions closed 20 Mar 2025awarded 10 Jun 2025
Lots 2max 2 won per supplier
Framework period 4 yrsends 24 May 2029 · starts 25 May 2025

What is being bought2 lots · detail below

Published requirement description

Liverpool City Council requires up to four suppliers to provide ICT Hardware, Software and

Professional Services to the Council and partner organisations.

The procurement will consist of the creation of a multi-lot, multi-supplier framework

consisting of two lots as follows:

Lot 1: Corporate and Education Hardware and Professional Services; and

Lot 2: Corporate and Education Software and Professional Services.

The framework will last for four years, with a total framework value of £25,000,000 split as

follows:

Lot 1: £12,000,000; and

Lot 2: £13,000,000.

The framework is primarily for use by Liverpool City Council and partner organisations, but on

occasion, the framework may also be used by:

  • Halton Borough Council
  • Knowsley Metropolitan Borough Council
  • Sefton Metropolitan Borough Council
  • St Helens Borough Council
  • Wirral Metropolitan Borough Council
  • Liverpool City Region Combined Authority
  • Merseytravel

CPV: Computer equipment and supplies · Software package and information systems

How this framework works

From the published notice
Places
up to 4 suppliers · 7 bids received (1.8 per place) · 3 appointed
Framework period
4 yrs from 25 May 2025, Not applicable.

Lots and requirements (2)Procurement structure

2 lots · all with a published value · win at most 2 of them · evaluation weights differ by lot
Lot #1Corporate and Education Hardware and Professional ServicesCancelled 4 yrsPublished value£12,000,000

Lot 1: Corporate and Education Hardware and Professional Services.

This is a single Supplier lot.

The Supplier will be required to become a supply partner for any ICT hardware related goods

and professional services that are required by the Customer.

The Supplier may also be required to facilitate requests for the support and maintenance of a

variety specialist hardware solutions. These hardware solutions are currently covered by

support and maintenance contracts which will likely run to their Termination Date, but these

Contracts will expire during the term of the Framework.

Examples of the typical requirements are given in the tender documentation.

Contract period: 25 May 2025 – 24 May 2029 (4 yrs)
Delivery: North West
Variant bids: not allowed
Lot #2Corporate and Education Software and Professional Services.Cancelled 4 yrsPublished value£13,000,000

Lot 2: Corporate and Education Software and Professional Services.

This lot will consist of up to three suppliers.

The Suppliers will be required to supply computer software to both corporate and educational organisations. Suppliers will not be ranked on the Framework in any way, and all

three Suppliers will be invited to partake in each Further Competition.

The range of software to be provided may include, but is not limited to, the following:

  • Business function specific software.
  • Content authoring, editing and management software.
  • Educational or reference software.
  • Finance accounting and enterprise resource planning Enterprise Resource Planning

software.

  • Operating environment software (including Microsoft Enterprise Software Agreement

which is due for re-tender 2023, and may be procured via further competition on this

Framework).

  • Security and protection software.
  • System management software.
  • Utility and device driver software.
Contract period: 25 May 2025 – 24 May 2029 (4 yrs)
Delivery: North West
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

What this means for your bid
  • Price carries 40–50 points depending on the lot. Read the split per lot below.
  • “ICT Hardware, Software and Professional Services Framework_25” is a framework: the contest is a place on its panel, up to 4 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use the vehicle
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
18 Feb 2025, 16:02 GMT
Last source update
24 Jun 2025, 09:42 BST
Award evaluation window
20 Mar 2025 – …
Authority reference
DN757985
FTS notice number
2025/S 000-034588
Classification (CPV)
Computer equipment and suppliesSoftware package and information systems
Delivery area
North West (UKD7)
Official registry OCID
ocds-h6vhtk-04e37d Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
20 Mar 2025, 16:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
120 days from the deadline
Bids opened
20 Mar 2025, 16:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

20 Mar 2025 → 24 Jun 2025 · 4 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    20 Mar 2025, 16:00 GMT
  2. Bids opened
    20 Mar 2025, 16:00 GMT
  3. Contract starts
    25 May 2025, 00:00 BST
  4. Notice published
    24 Jun 2025, 09:42 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    24 Jun 2025, 09:42 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 3admitted to the panel · see the list ↓
Bids received 74 from SMEs
Contracts signed 3latest 10 Jun 2025

3 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Lot 2: Corporate and Education Software and Professional Services

    Signed
    10 Jun 2025
    Value
    —
    Period
    … – 24 May 2029
    Status
    active
  • Lot 2: Corporate and Education Software and Professional Services

    Signed
    10 Jun 2025
    Value
    —
    Period
    … – 24 May 2029
    Status
    active
  • Lot 2: Corporate and Education Software and Professional Services

    Signed
    10 Jun 2025
    Value
    —
    Period
    … – 24 May 2029
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Corporate and Education Software and Professional Services.7bids · 7 electronic4—£0 – £13,000,000

Contracting authority & participating public bodies

Liverpool City Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services 4th Floor, Cunard Building, Liverpool, North West, L3 1DSContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Royal Court of JusticeReview body London
  • Royal Courts of JusticeMediation body London

Framework contractors & participating bidders

3 commercial parties on the notice
  • Bytes Software Services LimitedFramework contractor Bytes House Randalls Way, Leatherhead, Surrey, KT22 7TW, Leatherhead, South East, KT22 7TW
  • Phoenix Software LimitedFramework contractor Blenheim House, York Road, Pocklington, York, YO42 1NS, York, Yorkshire & Humber, YO42 1NS
  • Softcat PLCFramework contractor Thames Industrial Estate, Fieldhouse Lane, Marlow, Buckinghamshire, SL7 1LW, Marlow, South East, SL7 1LW

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.