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Find a TenderAwardedContract award notice
Published 8 May 2025, 16:20 BST

Official UK procurement notice

IA3441 Children's Community Care and Support Framework

Official notice

Authority: Staffordshire County Council (Local council)

Framework agreement6 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitable
Sectors: Health & Social Care (85) Delivery: West Midlands (UKG24)
Framework ceiling (notional)£4,560,000total for 6 lots · framework ceiling, not attributable revenue
Submissions closed 2 Jun 2025awarded 17 Oct 2025
Awarded to Care Bridge Specialists +13 more6 awards
Framework period 2 yrs 6 moends 31 Mar 2028 · up to 30 Sept 2029 with extensions · starts 1 Oct 2025

What is being bought6 lots · detail below

Published requirement description

The Framework will be for an initial term of 30 months starting on

01/10/2025 and ending on 31/03/2028, with the option to extend for a further 18 months. The Framework has been split into Lots, that deliver different Services.

  • Lot 1- Community Access and Socialisation
  • Lot 2- Home Care (Domiciliary)
  • Lot 3- Sitting Service
  • Lot 4- Complex/Urgent Domiciliary Care
  • Lot 5- Complex/Urgent Behaviour Support
  • Lot 6 Life skills & Independence Programme

Lots One to Five Services will provide statutory support to Children with Disabilities but can also extend to Children in our safeguarding and Edge of Care services. The demand on the existing Services has seen a significant increase, particularly in meeting the needs of Children and Young People with complex needs. Lot Six is a non-statutory Service that will offer 1:1 Life skills and Independence. The IA3441 Service has been re-designed to include more Lots (The Services) that reflects the growing demand and need for specialised Care, with a clear objective of earlier intervention and keeping Families together. The Council's legal duties in relation to Community Support (including Domiciliary Care) are set out in;

  • Section 17 & 20 of the Children Act 1989;
  • The Chronically Sick & Disabled Persons Act 1970;
  • The Children & Families Act 2014;
  • The Special Educational Needs and Disabilities SEND Code of Practice 2014;
  • The Breaks for Carers of Disabled Children Regulations 2011;
  • Working together 2023
  • The authority expects to re-tender this requirement around 30 Mar 2029, 23:59 BST.

CPV: Health and social work services

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Bids received
32 bids on the busiest of 6 lots · 37 suppliers appointed
Framework period
2 yrs 6 mo · up to 4 yrs from 1 Oct 2025
Electronic auction
yes
Published description of the framework

To be awarded onto the Framework - Supplier will provide a Price per hour in (£) pounds sterling (exclusive of VAT). Any unusually High or Low bids will be due diligence checked by the Authority.

To be awarded a Call-off Contract - Suppliers Price as submitted to obtain a place on the Framework will be used as part of a wider award process (to meet the Child/Young Persons needs) with an aim to achieving Best Value.

Lots and requirements (6)Procurement structure

6 lots · all with a published value · same evaluation weights on every lot

Every one of these 6 lots carries the same published figure, £4,560,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Community Access and SocialisationAwardedRenewal 2 yrs 6 moceiling above

To provide Care to Children and Young People (0-18) (with SEND) and their Families, to aid access to community settings and Socialisation.

This support will help Children and Young People learn and acquire new skills and assist them in preparedness for adulthood, as well as to aid Families to stay safe and well together at home, without an escalation of needs.

The Service will focus on building resilience, maximising independence of the C/YP, following a strengths-based, restorative approach.

Providers will deliver a quality and effective Service personalised to each C/YP's Assessed Need(s).

Contract period: 1 Oct 2025 – 31 Mar 2028 (2 yrs 6 mo) · up to 30 Sept 2029 with extensions
Delivery: West Midlands
Extensions: At the Authority's entire discretion, the term may be extended by one 18 month period on the same terms for such period(s) in accordance with the contract.
85000000 Health and social work services
Lot #2Home Care (Domiciliary Care)AwardedRenewal 2 yrs 6 moceiling above

To provide Care to Children and Young People (0-18) (with SEND) and their Families in their home (which is sometimes referred to as Domiciliary Care), to help Children and Young People to be as independent as possible and assist them in preparedness for adulthood.

This Care aims to aid Families to stay safe and well together at home, without an escalation of needs and supporting Carers in their caring role.

The Service will focus on building resilience, maximising independence, following a strengths-based, restorative approach. Providers will deliver a quality and effective Service personalised to each C/YP's Assessed Need/s.

Contract period: 1 Oct 2025 – 31 Mar 2028 (2 yrs 6 mo) · up to 30 Sept 2029 with extensions
Delivery: West Midlands
Extensions: At the Authority's entire discretion, the term may be extended by one 18 month period on the same terms for such period(s) in accordance with the contract.
85000000 Health and social work services
Lot #3Sitting ServiceAwardedRenewal 2 yrs 6 moceiling above

This Service is to ensure Carers are supported to take break from their caring role and responsibilities for C/YP age 0-18 who have SEND.

The Provider must offer a flexible Sitting Service that can be provided during the day, evening, or night for any length of time, as follows:

  • C/YP can be supported in the home, giving the Carer time to go out if they choose.
  • C/YP may wish to go out in their local community for the allocated hours to pursue their own interests.

Care Staff can accompany Carers and the C/YP on outings to provide the extra support required for the whole Family unit.

Contract period: 1 Oct 2025 – 31 Mar 2028 (2 yrs 6 mo) · up to 30 Sept 2029 with extensions
Delivery: West Midlands
Extensions: At the Authority's entire discretion, the term may be extended by one 18 month period on the same terms for such period(s) in accordance with the contract.
85000000 Health and social work services
Lot #4Complex/Urgent Domiciliary CareAwardedRenewal 2 yrs 6 moceiling above

Providers will be expected to deliver Care in an urgent situation/emergency, within the C/YPs home or hospital setting, to ensure the C/YP Social Care Needs are met.

Support will be individualised to the C/YP needs, enabling the Family to stay safe and well together, deescalating the risk of the C/YP entering the local authority care system.

This Care required could be surrounding complex care needs and life limiting conditions. The Provider may need to work alongside healthcare and other professionals to deliver Care.

The Provider must comply with all Relevant Legislation. The Service will be provided by appropriately qualified Staff, in line with the Essential Standards set out by the CQC.

Contract period: 1 Oct 2025 – 31 Mar 2028 (2 yrs 6 mo) · up to 30 Sept 2029 with extensions
Delivery: West Midlands
Extensions: At the Authority's entire discretion, the term may be extended by one 18 month period on the same terms for such period(s) in accordance with the contract.
85000000 Health and social work services
Lot #5Complex/Urgent Behaviour SupportAwardedRenewal 2 yrs 6 moceiling above

Providers will be expected to deliver Care in an urgent situation/emergency, within the C/YPs home or community, to ensure the C/YP Social Care Needs are met. Support will be individualised to the C/YP needs, enabling the Family to stay safe and well together, deescalating the risk of the C/YP entering the local authority care system.

This Care could be surrounding complex needs and Challenging Behaviour related to Learning Disabilities, Autism and/or trauma. The Provider may need to work alongside healthcare and other professionals to deliver Care.

The Provider must comply with all Relevant Legislation. The Service will be provided by appropriately qualified Care Staff, in line with the Essential Standards set out by the CQC.

Contract period: 1 Oct 2025 – 31 Mar 2028 (2 yrs 6 mo) · up to 30 Sept 2029 with extensions
Delivery: West Midlands
Extensions: At the Authority's entire discretion, the term may be extended by one 18 month period on the same terms for such period(s) in accordance with the contract.
85000000 Health and social work services
Lot #6Lifeskills & Independence ProgrammeAwardedRenewal 2 yrs 6 moceiling above

The Life skills & Independence programme will help Young People with a Special Educational Need or Disability (SEND) to achieve their dreams or goals and to develop Life skills for the future.

The Provision of Life skills and Independence support must enable C/YP with SEND to work towards individualised, person-centred Outcomes with appropriate support to access their local community, preparing them effectively for adulthood and equip C/YP with SEND and their Carers with the tools and confidence to actively participate in their local community.

The Life Skills and Independence Programme can benefit and provide C/YP with SEND with an opportunity to:

  • Seek appropriate employment opportunities.
  • Promote independent living.
  • Spend time away from their Carers.
  • Socialise with peers and make new friends.
  • Learn new skills.
  • Keep physically active.
  • Improve their communication skills.
  • Access activities which support them to develop self-esteem, confidence, and social interaction skills.
  • Gain independence

To qualify as a Lifeskills and Independence Short Break opportunity, any support period must:

  • Last a minimum of 2 hours and maximum of 4 hours per week; and
  • Be facilitated outside of the school day - this can include at an evening, weekend or during the school holiday.
Contract period: 1 Oct 2025 – 31 Mar 2028 (2 yrs 6 mo) · up to 30 Sept 2029 with extensions
Delivery: West Midlands
Extensions: At the Authority's entire discretion, the term may be extended by one 18 month period on the same terms for such period(s) in accordance with the contract.
85000000 Health and social work services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 6 lots
Quality: 40%Price: 60%
Published sub-criteria (5)
  • Staffing and Organisational Flexibility: 8%
  • Quality and Safeguarding: 12%
  • Person Centred Care and a Restorative Approach to Care Planning: 8%
  • Lot Specific Case Study (Per Lot): 12%
  • Price: 60%
Published award criteria (5)
  • Staffing and Organisational Flexibility
  • Quality and Safeguarding
  • Person Centred Care and a Restorative Approach to Care Planning
  • Lot Specific Case Study (Per Lot)
  • Price
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.
  • “IA3441 Children's Community Care and Support Framework” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 30 Mar 2029
First published
8 May 2025, 16:20 BST
Last source update
20 Oct 2025, 16:15 BST
Award evaluation window
Submission end – 4 Aug 2025
Authority reference
IA3441
FTS notice number
2025/S 000-019842
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
West Midlands (UKG24)
Official registry OCID
ocds-h6vhtk-050f24 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Appointment period ends
2 Jun 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

supplierlive.proactisp2p.com ↗

Timeline

8 May 2025 → 20 Oct 2025 · 6 dates
  1. Tender notice published
    8 May 2025, 16:20 BST
  2. Admission / appointment period endsperiod end, not a bid countdown
    2 Jun 2025, 12:00 BST
  3. Award decision expected by
    4 Aug 2025, 23:59 BST
  4. Contract starts387 days ago
    1 Oct 2025, 00:00 BST
  5. Assessment summaries sent371 days ago
    17 Oct 2025, 00:00 BST
  6. Latest notice published367 days ago
    20 Oct 2025, 16:15 BST

Notice history

4 events · 2 releases on Find a Tender · since 8 May 2025
  1. Tender notice published
    8 May 2025, 16:20 BST
    UK4
  2. Contract award notice published
    20 Oct 2025, 16:15 BST
    UK6
  3. Status changed to complete
    20 Oct 2025, 16:15 BST
  4. Contract signature expected
    1 Nov 2025, 23:59 GMT
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 376 awards · see the list ↓
Bids received 3227 from SMEs · busiest of 6 lots

£4,560,000 inc. VAT is the framework's published maximum, restated by the publisher on 6 award rows. It is one ceiling, not 6 separate sums, and no share per lot is published; those rows read “ceiling above”.

Awarded toValueDateStatus
Lot 1 · Community Access and Socialisation1 award
Care Bridge Specialists, Care Supreme Ltd, First Person Complex Care Limited, LIVING WATERS SERVICES LTD, MEDILINE HOME CARE LIMITED, Pure Care Support +21 more1 Nov 2025 – 31 Mar 2028 · up to 30 Sept 2029Extensions: Extensions may be used at the Councils discretion.ceiling above17 Oct 2025Awarded
Lot 2 · Home Care (Domiciliary Care)1 award
Care Supreme Ltd, First Person Complex Care Limited, JAM Care Ltd, LIVING WATERS SERVICES LTD, Oiza Healthcare LimitedSME, Pure Care Support +25 more1 Nov 2025 – 31 Mar 2028 · up to 30 Sept 2029Extensions: The council may extend the contract as outlined, at its own discretion.ceiling above17 Oct 2025Awarded
Lot 3 · Sitting Service1 award
Care Bridge Specialists, Care Supreme Ltd, LIVING WATERS SERVICES LTD, MEDILINE HOME CARE LIMITED, Oiza Healthcare LimitedSME, Pure Care Support +26 more1 Nov 2025 – 31 Mar 2028 · up to 30 Sept 2029Extensions: These extension periods can be utilised at the councils discretion.ceiling above17 Oct 2025Awarded
Lot 4 · Complex/Urgent Domiciliary Care1 award
Care Bridge Specialists, Care UK Living Ltd, JAM Care Ltd, MEDILINE HOME CARE LIMITED, Oiza Healthcare LimitedSME, Pure Care Support +21 more1 Nov 2025 – 31 Mar 2028 · up to 30 Sept 2029Extensions: The extension periods can be used at the councils discretion.ceiling above17 Oct 2025Awarded
Lot 5 · Complex/Urgent Behaviour Support1 award
Care Bridge Specialists, Care UK Living Ltd, JAM Care Ltd, MCS Healthcare LimitedSME, MEDILINE HOME CARE LIMITED, Pure Care Support +18 more1 Nov 2025 – 31 Mar 2028 · up to 30 Sept 2029Extensions: The council can use the extension periods at its own discretion.ceiling above17 Oct 2025Awarded
Lot 6 · Lifeskills & Independence Programme1 award
ACTION FOR CHILDREN, Care Supreme Ltd, First Person Complex Care Limited, LIVING WATERS SERVICES LTD, MEDILINE HOME CARE LIMITED, Oiza Healthcare LimitedSME +12 more1 Nov 2025 – 31 Mar 2028 · up to 30 Sept 2029Extensions: The council can utilise the extension periods at there own discretion.ceiling above17 Oct 2025Awarded

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Community Access and Socialisation27final-stage tenders230—
2 · Home Care (Domiciliary Care)31final-stage tenders270—
3 · Sitting Service32final-stage tenders260—
4 · Complex/Urgent Domiciliary Care27final-stage tenders230—
5 · Complex/Urgent Behaviour Support24final-stage tenders200—
6 · Lifeskills & Independence Programme18final-stage tenders150—

Contracting authority & participating public bodies

Staffordshire County Council

Contracting authorityPublic authority - sub-central government GB-PPON: PZDG-2995-QQMD 1 Staffordshire Place, Tipping Street,, Stafford, West Midlands, ST16 2LPContact email, phone

Framework contractors & participating bidders

37 commercial parties on the notice
  • 3 Angels Complex CareFramework contractorGB-COH: 13630040 2nd Floor, 19 Waterloo Road, Wolverhampton, West Midlands, WV1 4DYContact email
  • AMG Nursing and Care ServicesFramework contractorGB-COH: 01894875 Rugby House Brooms Road, Stone, West Midlands, ST15 0SHContact email
  • Action for Children Services LtdFramework contractorGB-COH: 04764232 3 The Boulevard, Ascot Road, Watford, Watford, East of England, WD18 8AGContact email
  • Bleep 360 Care LimitedFramework contractorGB-COH: 11003834 4 Minster Court, Tuscam Way, Camberley, Surrey, South East, GU15 3YYContact email
  • Care Bridge SpecialistsFramework contractorGB-COH: 12964121 Office 108, The Henley Building, Henley-On-Thames, Henley-On-Thames, South East, RG9 1HGContact email
  • Care Perfect LtdFramework contractorGB-COH: 12732642 25 Greengates Street, Stoke On Trent, Stoke On Trent, West Midlands, ST6 6BLContact email
  • Care Supreme LtdFramework contractorGB-COH: 11335767 First Floor, Knightrider House, Maidstone, Maidstone, South East, ME15 6LUContact email
  • Care UK Living LtdFramework contractorGB-COH: 13170054 400 Pavilion Drive, Northampton, Northampton, East Midlands, NN4 7PAContact email
  • Delight Essential Services UK Limited t/a Dolphin Healthcare ServicesFramework contractorGB-COH: 08513887 Sheldon Community Centre, Birmingham, Birmingham, West Midlands, B26 2RUContact email
  • Doves Care and Support LtdFramework contractorGB-COH: 10335006 Unit 4 Rutherford Court, Stafford, Stafford, West Midlands, ST18 0GPContact email
Show 27 more suppliers
  • First Person Complex Care LimitedFramework contractorGB-COH: 11245553 Unit 15, Darwin House, Lakhpur Court, Dyson Way, Stafford, Stafford, West Midlands, ST18 0FXContact email
  • Freedom Support LtdFramework contractorGB-COH: 07716846 Staffordshire House 96 Stone Road, Stafford, West Midlands, ST16 2RSContact email
  • Haven Healthcare ServicesFramework contractorGB-COH: 12427819 The Old Custom House,1 Church Street, Stourbridge, West Midlands, DY8 1LTContact email
  • Healthcare 1st choiceFramework contractorGB-COH: 09313006 Unit 4-6 Watergate Arcade, Whitchurch, West Midlands, SY13 1DPContact email
  • Honorable Care LtdFramework contractorGB-COH: 13267057 Office 22-24, Marcus House Parkhall Road, Stoke-on-Trent, Stoke-on-Trent, West Midlands, ST3 5XAContact email
  • JAM Care LtdFramework contractorGB-COH: 11977907 The Small House, Caynton, Shifnal, West Midlands, TF11 9JQContact email
  • Living Waters Services LtdFramework contractorGB-COH: 10037800 9 Little Park Street, Coventry, Coventry, West Midlands, CV1 2URContact email
  • Lotus Care services LtdFramework contractorGB-COH: 12425995 8 Hawthorn Crescent, Burton-On-Trent, England, Stafford, West Midlands, DE15 9QPContact email
  • Medgen Community Services Ltd. trading as MCS HEALTHCARE LIMITEDFramework contractorGB-COH: 14737204 5th Floor, Chancery House, Sutton, London, SM1 1JBContact email
  • Mediline Home Care LtdFramework contractorGB-COH: 04607372 Crown House, Stephenson Road, Colchester, Colchester, East of England, CO4 9QRContact email
  • Monarch Inc.Ltd T/A Yanah CareFramework contractorGB-COH: 12957790 C006b- Concord Business Centre, Nottingham Road, Nottingham, England,, Nottingham, East Midlands, NG7 7FFContact email
  • Newcross Healthcare Solutions LtdFramework contractorGB-COH: 03184321 48 Chancery Lane,, London, WC2A 1FJ (as per companies house), London, WC2A 1JAContact email
  • Oiza Healthcare LtdFramework contractorGB-COH: 10278464 Chadburn House, Weighbridge Road, Mansfield, Mansfield, East Midlands, NG18 1AHContact email
  • Optimal HealthcareFramework contractorGB-COH: 14965758 First Floor Victoria Hall, Liverpool Road, Kidsgrove, Stoke-On-Trent, West Midlands, ST7 4ELContact email
  • Prestige NursingFramework contractorGB-COH: 01006953 19-31 Church Street, Kirkgate, Epsom, South East, KT17 4PFContact email
  • Progressive Support Services LtdFramework contractorGB-COH: 11588969 Uko Castlemill, Burnt Tree,, Tipton, West Midlands, DY4 7UFContact email
  • Pure Care SupportFramework contractorGB-COH: 06285701 61 Worcester Street, Wolverhampton, Wolverhampton, West Midlands, WV2 4LQContact email
  • Rainbow Care Solutions LtdFramework contractorGB-COH: 05585783 11 Kingfisher Business Park, Arthur Street, Redditch, West Midlands, B98 8LGContact email
  • Revelation 22 Care LtdFramework contractorGB-PPON: PRJB-2522-RJVM 182-183, Room 7 Newhampton Road East, Wolverhampton, West Midlands, WV1 4PQContact email
  • Saddlebrook Healthcare LtdFramework contractorGB-COH: 13964188 Suite 6 Point South Park Plaza, Cannock, Cannock, West Midlands, WS12 2DBContact email
  • Secure Healthcare LtdFramework contractorGB-COH: 09742364 55 Waterloo Road,Wolverhampton, Wolverhampton, West Midlands, WV1 4QQContact email
  • Staffordshire Healthcare staffing LTD T/A The Care CompanyFramework contractorGB-COH: 08499878 The Octagon Building, Beaconside Business Village, Stafford, Stafford, West Midlands, ST18 0BFContact email
  • Standby 24 LtdFramework contractorGB-COH: 14969874 239 Old Marylebone Road, London, London, NW1 5QTContact email
  • Starlight Healthcare LtdFramework contractorGB-COH: 10029587 73 The Avenue, Southampton, Southampton, South East, SO17 1XSContact email
  • Universal Care Services (UK) LtdFramework contractorGB-COH: 06923671 245 Hammersmith Road, London, London, W6 8PWContact email
  • Verity Healthcare LtdFramework contractorGB-COH: 07462140 20-22 Wenlock Road, London, London, London, N1 7GUContact email
  • Yorhealth UKFramework contractorGB-COH: 09768852 6 Nightingale Place, Wolverhampton, West Midlands, WV9 5HFContact email

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender