Hybrid Mail & Inbound Post

Official notice

Authority: Breckland District Council (Local council)

ServicesAward procedure without prior publication of a call for competition

Sectors: Postal and telecommunications services (64) Delivery: East of England (UKH17)

Awarded value£4,779,010published contract · exc. VAT

Awarded 17 Apr 2026no call for competition

Awarded to Critiqom Ltd

What is being bought

Published requirement description

Hybrid Mail and Inbound Post Software System

CPV: Postal services related to letters

The lotProcurement structure

single lot · no lot value published

Lot #1Hybrid Mail and Inbound Postal ServicesAwarded

Delivery: East of England

Extensions: 1.9 This Contract will be offered on a basis of 2 years, with the option to extend by 3 years on a 1 year + 1 year +1-year basis. The anticipated Contract Award date is 13th May 2026, and the contract will commence on 01 September 2026.

64112000 Postal services related to letters

Procedure terms & legal framework

From the official record · publisher note attached

Procedure method: Award procedure without prior publication of a call for competition
Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Awarded without competition
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Direct award (no call for competition)
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 17 Apr 2026, 09:30 BST
Last source update: 17 Apr 2026, 09:30 BST
Authority reference: 091-PCR-25
FTS notice number: 2026/S 000-034972
Classification (CPV): Postal services related to letters
Delivery area: East of England (UKH17)
Official registry OCID: ocds-h6vhtk-0684c4 Find a Tender

Why no open competition: The procurement falls outside the scope of application of the directive
Published justification: This was a mini competition in accordance with CCS Framework No RM6280 Lot 6.

Publisher note: This was a mini competition off CCS Framework No Rm6280 Lot 6

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast

Awards 1

Awarded value £4,779,0101 contract exc. VAT

Bids received 6

Contracts signed 1latest 17 Apr 2026

Awarded to	Value	Date	Status
Critiqom Ltd	£4,779,010 †	—	Awarded

Contracts

Contract 034972-2026-1 · Critiqom Ltd
Signed
17 Apr 2026
Value
£4,779,010
Status
active

Bid statistics published by the authority

Bids	SME	VCSE	Valid bid range
6bids	—	—	—

Contracting authority & participating public bodies

Breckland District Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Elizabeth House, Walpole Loke, Dereham, East of England, NR191EEContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Mail Metrics trading as CritiqomAwarded supplierGB-COH: SC160484 Bellshill, North West, ML4 3NJ

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.