Official UK procurement notice
Housing Repairs and Maintenance Services
Authority: Winchester City Council (Local council)
What is being bought
Published requirement descriptionWinchester City Council is seeking to appoint a suitably qualified and experienced supplier for the provision of repairs and void property maintenance services across its housing stock. This will include day to day repairs as well as larger type repairs including disrepair and damp and mould work types. There may also be the requirement to undertake planned kitchen and bathroom replacements. The successful supplier will work in close collaboration with the Council to develop and implement preventative maintenance regimes and innovative service delivery models, in alignment with Awaab’s Law and the Social Housing (Regulation) Act 2023. The Contract is anticipated to commence on 1st August 2026 for a period of four years, with the option to extend for a further three years. Please note that Pre Market Engagement was undertaken last year and a PIN notice issued - www.find-tender.service.gov.uk/Notice/019632-2024 ↗ Further details are provided in the tender documents pack.
- How the procedure runs: The tender process will be carried out in two parts. The first part shall be to determine the Bidders have suitable skills and experience to carry out the required services. Bidders will be evaluated against the Procurement Specific Questionnaire (PSQ) and a small number of qualitative responses to determine the organisations with the most appropriate skills and relative experience. The top five scoring Bidders will be invited to participate in the Invite to Tender (ITT) stage, where Bidders will be assessed based on their proposals for delivery of the services to the Council (60%, including 10% social value), and their price for delivery of the services (40%). The Bidders with the most advantageous tender overall, i.e. the highest combined score of qualitative responses and price will be awarded the Contract
CPV: Building installation work · Construction work · Repair and maintenance services · Repair and maintenance services for pumps, valves, taps and metal containers and machinery · Repair and maintenance services of building installations
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£56,700,000
- Economic & financial standing
Legal: Confirmation that the Bidder has in place, or will have in place by the award of the contract, the human and technical resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects. Financial: A single legal entity (the "Applicant") will be subject to all elements of the test of Economic and Financial Standing. This may be the Potential supplier (or any of its Members in the case of a consortium), a parent company or a third-party guarantor on whose resources it is relying on to fulfil the Authority’s requirements. The authority will obtain an independent financial appraisal report from Dun & Bradstreet Ltd (DBAI) www.dnb.co.uk ↗. The report provides the authority with an overall Risk Rating Score which will be used to assess the applicant’s financial standing. The DBAI score ratings include the following: D&B Risk Indicator: 1 = Minimum risk 2 = Lower than average 3 = Greater than average 4 = High risk D&B Failure Score: 1 to 100 where 1 is the worst and 100 the best (a Tenderer may be excluded on the grounds of providing insufficient or false information) This procurement has been deemed as high risk and therefore Bidders must achieve a failure score of 51 or more If the Dun & Bradstreet financial appraisal report results in a ‘fail’, the report information will be interrogated further by the Council’s finance team. Further information may be requested from the Applicant to evidence that the tenderer’s financial position will not place public money or services at an unacceptable risk. This will include further evidence of the tenderer’s financial position and could include copies of audited draft accounts and any other evidence required to justify why the Dun & Bradstreet high risk of failure score does not put the Council at undue financial risk. Minimum turnover of 1.5 x the annual contract value Insurance Commitment to obtain, prior to the award of the contract, the levels of insurance cover indicated below: a. Employer’s (Compulsory) Liability Insurance* = £10m b. Public Liability Insurance = £10m c. Professional Indemnity Insurance = £5m Full details are set out in the conditions of participation, Procurement Specific Questionnaire and the Invite to Tender document
- Technical & professional ability
Minimum of three years’ experience delivering repairs and voids works for a social housing provider to a minimum property volume of 3,000. Full details are set out in the conditions of participation, Procurement Specific Questionnaire and the Invite to Tender document
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Qualitative: Qualitative questions requiring detailed written responses
- Social Value: Social value questions requiring detailed written responses
- Price: Completion of the provided Pricing Matrix to demonstrate the anticipated spend across the Contract
- Economic & financial standing
Legal: Confirmation that the Bidder has in place, or will have in place by the award of the contract, the human and technical resources to perform the contract to ensure compliance with the UK General Data Protection Regulation and to ensure the protection of the rights of data subjects. Financial: A single legal entity (the "Applicant") will be subject to all elements of the test of Economic and Financial Standing. This may be the Potential supplier (or any of its Members in the case of a consortium), a parent company or a third-party guarantor on whose resources it is relying on to fulfil the Authority’s requirements. The authority will obtain an independent financial appraisal report from Dun & Bradstreet Ltd (DBAI) www.dnb.co.uk ↗. The report provides the authority with an overall Risk Rating Score which will be used to assess the applicant’s financial standing. The DBAI score ratings include the following: D&B Risk Indicator: 1 = Minimum risk 2 = Lower than average 3 = Greater than average 4 = High risk D&B Failure Score: 1 to 100 where 1 is the worst and 100 the best (a Tenderer may be excluded on the grounds of providing insufficient or false information) This procurement has been deemed as high risk and therefore Bidders must achieve a failure score of 51 or more If the Dun & Bradstreet financial appraisal report results in a ‘fail’, the report information will be interrogated further by the Council’s finance team. Further information may be requested from the Ap…
- Technical & professional ability
Minimum of three years’ experience delivering repairs and voids works for a social housing provider to a minimum property volume of 3,000. Full details are set out in the conditions of participation, Procurement Specific Questionnaire and the Invite to Tender document
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 15 Oct 2025, 12:00 BST
- Last source update
- 11 Aug 2026, 11:11 BST
- Award evaluation window
- Submission end – 2 Mar 2026
- Authority reference
WCC-Lum/Property Services 001- FTS notice number
2025/S 000-065543- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05cd2cFind a Tender
- How it runs
The tender process will be carried out in two parts. The first part shall be to determine the Bidders have suitable skills and experience to carry out the required services. Bidders will be evaluated against the Procurement Specific Questionnaire (PSQ) and a small number of qualitative responses to determine the organisations with the most appropriate skills and relative experience. The top five scoring Bidders will be invited to participate in the Invite to Tender (ITT) stage, where Bidders will be assessed based on their proposals for delivery of the services to the Council (60%, including 10% social value), and their price for delivery of the services (40%). The Bidders with the most advantageous tender overall, i.e. the highest combined score of qualitative responses and price will be awarded the Contract
- Risks
A proposed reorganisation of local government in Hampshire is currently being progressed and is expected to be implemented in spring 2028. Subject to its outcome, the likely result is that responsibilities for services will be reallocated to successor public bodies. In such circumstances existing contracts, such as this one, will (in whole or in part) be transferred (most likely by operation of law) to the relevant successor body Risk also exists around changes in legislation in relation to maintenance of social housing stock, or policy changes in relation to rent setting.
How it was run
Official notice- Submission deadline
- 13 Nov 2025, 12:00 GMT
- Clarification deadline
- 6 Nov 2025, 17:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
15 Oct 2025 → 11 Aug 2026 · 8 dates- Tender notice published374 days ago15 Oct 2025, 12:00 BST
- Clarification questions by351 days ago6 Nov 2025, 17:00 GMT
- Submission deadline345 days ago13 Nov 2025, 12:00 GMT
- Award decision expected by235 days ago2 Mar 2026, 23:59 GMT
- Assessment summaries sent214 days ago24 Mar 2026
- Standstill ends204 days ago2 Apr 2026, 23:59 BST
- Contract starts84 days ago1 Aug 2026
- Latest notice published74 days ago11 Aug 2026, 11:11 BST
Notice history
6 events · 4 releases on Find a Tender · since 15 Oct 2025- Tender notice published15 Oct 2025, 12:00 BSTUK4
- Contract award notice published24 Mar 2026, 13:30 GMTUK6
- Status changed to complete24 Mar 2026, 13:30 GMT
- Contract signature expected3 Jun 2026, 23:59 BSTscheduled
- Contract details notice published11 Aug 2026, 09:58 BSTUK7
- Contract details notice published11 Aug 2026, 11:11 BSTUK7
Routine re-releases (4)
- 2025-10: 1 release · 15 Oct 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Wates Property Services Ltd3 Aug 2026 – 2 Aug 2030 · up to 1 Aug 2033Extensions: The initial contract shall be for a period of four years, with the option to extend for a further three years at the discretion of the Council | £56,700,000 | 24 Mar 2026 | Awarded |
Contracts
Housing Repairs and Maintenance Services · Wates Property Services Ltd
- Signed
- 30 Jul 2026
- Value
- £56,700,000
- Period
- 3 Aug 2026 – 2 Aug 2030 · up to 2 Aug 2033 with extensions
- Status
- active
- Extensions
- Three years extension to be awarded in annual increments
- Change Attached copy of signed contract no other changes
3 agreed KPIs: R3 Appointments kept · R5. Completed in Target – Routine Repairs · R7. First Time Fix
- R3 Appointments kept, To measure the percentage of appointments kept in relation to Routine and DM Routine work orders.
- R5. Completed in Target – Routine Repairs, To measure the proportion of Routine Repairs that were Completed in target
- R7. First Time Fix, To measure the percentage of repairs both RR and D&M priority where the Tasks have been completed correctly on the first visit, without the need for follow on visits on subsequent days
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1final-stage tenders · 4 at stage one | 0 | 0 | — |
Who bid
- wonWates Property Services Limited · South East England
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Wates Property Services LtdAwarded supplier
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Signed contract Signed Term Contract
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender