Housing Related Support Services (HRS): Multi Lot (ASC-2021-003)

The Authority requires the delivery of a short-term accommodation based Housing Related Support (HRS) service for vulnerable people who have been or who are homeless or at risk of homelessness including those with an offending background. The service will deliver 1136 hours of support per week to people who require accommodation based support. Support will be delivered across three hostels and one ex-offending scattered site. Support will be delivered on a basket of hours approach depending on needs of the individual in each service. The average maximum hours per person is likely to be between 5-7 hours per week, although there will be some instances, particularly when someone moves into the service, where more hours are necessary, however this should soon be reduced, once the service user has settled in and appropriate benefits and other services in place.

The Authority requires the delivery of a short-term accommodation based Housing Related Support (HRS) service for vulnerable people who have been or who are homeless or at risk of homelessness including those with an offending background. The service will deliver 1136 hours of support per week to people who require accommodation based support. Support will be delivered across three hostels and one ex-offending scattered site. Support will be delivered on a basket of hours approach depending on needs of the individual in each service. The average maximum hours per person is likely to be between 5-7 hours per week, although there will be some instances, particularly when someone moves into the service, where more hours are necessary, however this should soon be reduced, once the service user has settled in and appropriate benefits and other services in place. An indicative overall maximum budget has been set at £1,155,005.28 per annum and £3,465,015.84 for the term of 3 years and for 5 years will be £5,775,026.40. NB The Council is looking for one provider to deliver homelessness and Ex offender services. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire, Generic questionnaire and the relevant Lot specific questionnaires as appropriate.

The Authority requires the delivery of an accommodation based Housing Related Support (HRS) service for vulnerable people who have low to medium mental health needs. The service will deliver 300 hours of support per week for people aged between 18 -65 who require low-medium level accommodation based MH support. Support will be delivered across 20 properties, which contains 105 units. Support will be delivered on a basket of hours approach depending on needs of the individual. This will be a peripatetic service. An indicative overall budget has been set at £305,019 per annum and £915,057 for the term of 3 years and £1,525,095 over 5 years NB The Council is looking for one provider to deliver Mental Health services. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire, Generic questionnaire and the relevant Lot specific questionnaires as appropriate.

The Authority requires the delivery of a Handy Person Service based Housing Related Support (HRS) service for vulnerable older people. The service will deliver 129.5 hours of support per week for people who require a Handyperson service to help them remain at home for longer. The age eligibility criteria for the service is for adults who are over 50 years old. The Handyperson service aims to support people to sustain their tenancy or home and reduces the need for more intensive support at a later stage. The service also aims to help people maintain or regain their independence, increase safety in the home and encourages people to settle back into the community and support the development of self-reliance. An indicative overall budget has been set at £131,667 per annum and £394,999 for the term of 3 years and £658,332.68 for the term of 5 years. This will be to deliver 129.5 hours of support per week. NB The Council is looking for one provider to deliver Handy person services. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire and the relevant Lot specific questionnaires.

The Authority requires the delivery of a short-term accommodation based Housing Related Support (HRS) service for vulnerable young people aged between 18-21 who have been or who are homeless or at risk of being homeless including those with an offending background. The service will deliver 315 hours of support per week for young people between the age of 18-21 years of age who require housing related support accommodation. Support hours will be delivered across 6 properties totalling 45 units (accommodation details are listed in the specification published). The service will not deliver any personal care or registered activities, therefore providers do not need to be CQC registered. In addition, there are 3 Crash Pads, which are based within the Willesden Lane properties. These are for 16-17 years of age and referrals come solely from CYP directorate. The crash pads will provide 9 hours of support per crash pad, totalling 27 hours per week which is in addition to the 315 hours. Support will be delivered on a basket of hours, depending on needs of the individual. The ‘Crash Pad’ will require a dedicated support worker who will work in partnership with Children Services to ensure young people are supported to reduce the risk of homelessness and help them to acquire life skills including EET. The bidder must deliver this service in conjunction with the wider HRS Young Person service as set out in this service specification. The HRS service should work to support vulnerable young adults from ages 18-21 to move on to be able to live independently. The maximum time any individual should stay at the accommodation based support service should be approx. 18 to 24 months. An indicative overall budget has been set at £320,269.95 per annum and £960,809.85 for the term of 3 years and £1,601,349.75 for 5 years . This will be to deliver 315 hours of housing related support per week across 45 units and 7 properties. This excludes the Crash Pads. In addition to the HRS budget, an indicative overall budget for the Crash Pads has been set at an annual cost of £27,452, for the term of three years will be £82,355, and for the term of five years will be £137,258.55. NB The Council is looking for one provider to deliver Young Person Service(18-21). Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire and the relevant Lot specific questionnaires.

The Authority requires the delivery of a short-term accommodation based Housing Related Support (HRS) service for 23 units of Domestic Abuse across four Refuges, (including a Asian Women Refuge) in addition there is a service providing 9 units of accommodation (within one building) for single women who present with complex needs, such as rough sleeping, sex working, domestic abuse and or substance misuse. Bidders are required to bid for both the DA refuges and the Complex Women’s service. Any bidder that bids for one service only will be disregarded from the tender process. The services will deliver a total of 200 hours of housing related support per week to women across the four DA refuges and one complex women’s service. The four refuges will accept both women and children, however support will only be provided to the women. An indicative overall maximum budget has been set at a maximum of £203,346.00 per annum and £610,038.00 for the term of 3 years and for 5 years the maximum budget will be £1,016,730.00 NB The Council is looking for one provider to deliver is looking for a specialist provider who has experience of delivering support to women fleeing DA and also within a refuge setting. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire and the relevant Lot specific questionnaires.

The Authority requires the delivery of a Generic Floating Support based Housing Related Support (HRS) service for vulnerable people who have been or who are homeless or at risk of homelessness including those with an offending background. The service will deliver 740 hours of support per week for people who require support. The age eligibility criteria for the service is for adults who are between age of 18 and 60 years of age. Support will be delivered on a basket of hours approach depending on needs of the individual. This will be a peripatetic service, which provides support to a range of service users within the community. The service is tenure neutral. An indicative overall budget has been set at £752,380 per annum and £2,257,140 for the term of 3 years and £3,761,901 for the term of 5 years. NB The Council is looking for one provider to deliver Generic Floating Support. Interested providers are invited to submit a tender for one or more of the Lots by submitting a response to the Selection Questionnaire, Generic questionnaire and the relevant Lot specific questionnaires as appropriate.