Official UK procurement notice
Homecare Services - 2026 · UK public procurement notice
Authority: North Tyneside Borough Council (Local council)
What is being bought6 lots · detail below
Published requirement descriptionNorth Tyneside Council is seeking to procure a new framework arrangement to support people to live independently in their own home. The service will provide care and support services when required to enable a person to live an independent life, remain in their own home and fully engage in their community .
Procured under Procurement Act 2023 Open procedure.
Value - £234,000,000
CPV: Health and social work services
How this framework works
From the published notice- Type
- Open framework · open framework scheme (admission reopens)
- Call-offs
- call-offs may be awarded directly or by further competition
- Bids received
- 45 bids on the busiest of 6 lots · 29 suppliers appointed
- Framework period
- 2 yrs · up to 4 yrs from 1 Oct 2026
- Buyer regions
- UKC22
Who may buy through it
North East and North Cumbria Integrated Care Board (ICB)
Published description of the framework
Under Lots 1-5, a maximum of two (2) Providers will be appointed as Named Providers for each Lot/zone. Care packages will be allocated on an alternating basis between the Named Providers, subject to their confirmed capacity and ability to meet the service requirements.
Where neither Named Provider has available capacity or is unable to accept the package, the opportunity will be offered to Providers appointed under Lot 6, in accordance with their ranked position.
Under the Framework and any Call-off Contract, the prices for the services will be based on an hourly rate for the cost of the provision.
Where prices are based on time incurred, the rates shall be based on one calendar day or for 8 hours where the work is spread across multiple days.
Lots and requirements (6)Procurement structure
6 lots · all with a published value · win at most 3 of them · evaluation weights differ by lotEvery one of these 6 lots carries the same published figure, £39,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Named Provider in Zone 1AwardedRenewalceiling above
The source published no individual description for this lot.
Lot #2Named Provider in Zone 2AwardedRenewalceiling above
The source published no individual description for this lot.
Lot #3Named provider in Zone 3AwardedRenewalceiling above
The source published no individual description for this lot.
Lot #4Named provider in Zone 4AwardedRenewalceiling above
The source published no individual description for this lot.
Lot #5Named provider in Zone 5AwardedRenewalceiling above
The source published no individual description for this lot.
Lot #6Secondary provider for the boroughAwardedRenewalceiling above
The source published no individual description for this lot.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Social value | Split |
|---|---|---|---|
| 1 · Named Provider in Zone 1 | 80% | 20% | |
| 2 · Named Provider in Zone 2 | 80% | 20% | |
| 3 · Named provider in Zone 3 | 80% | 20% | |
| 4 · Named provider in Zone 4 | 80% | 20% | |
| 5 · Named provider in Zone 5 | 80% | 20% | |
| 6 · Secondary provider for the borough | 80% | 20% |
- “Homecare Services - 2026” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Light touch regime
- Commercial structure
- Open framework scheme
- Who may use the vehicle
- North East and North Cumbria Integrated Care Board (ICB) · open scheme: new suppliers can join during the term
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 22 May 2025, 12:32 BST
- Last source update
- 8 Oct 2026, 20:30 BST
- Award evaluation window
- Submission end – 28 Aug 2026
- Authority reference
OPEN2026176- FTS notice number
2026/S 000-056286- Latest notice
- Contract award notice (UK6)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-051d65Find a Tender
How it was run
Official notice- Appointment period ends
- 13 Jul 2026, 12:00 BST
- Clarification deadline
- 29 Jun 2026, 12:00 BST
- Electronic submission
- Allowed
- Accepted languages
- en
Tender documents are available and should be returned via the OPEN portal at www.open.org ↗
OPEN reference number OPEN2026176
Timeline
22 May 2025 → 9 Oct 2026 · 11 dates- Planning notice published22 May 2025, 12:32 BST
- Next notice expected30 Jun 2025, 23:59 BST
- Market engagement211 days ago17 Mar 2026, 23:59 GMT
North Tyneside will be holding 2 (possibly 3) engagement events. The events will cover an overview on the contract, timeline of the procurement, social value requirements and portal information.
The 2 events will be held via teams on the following dates:
12th March 2026 - 10:00am
17th March 2026 - 10:00am
(Note:) If there is a requirement the Authority will arrange a further face to face event - date and time to be confirmed.
Suppliers wishing to attend can do so by completing the expression of interest questionnaire via the Open Portal at: www.open-uk.org ↗
Project reference number is OPEN2026176
- Tender notice published121 days ago15 Jun 2026, 15:26 BST
- Clarification questions by108 days ago29 Jun 2026, 12:00 BST
- Admission / appointment period ends94 days ago · period end, not a bid countdown13 Jul 2026, 12:00 BST
- Award decision expected by47 days ago28 Aug 2026, 23:59 BST
- Assessment summaries sent15 days ago30 Sept 2026, 00:00 BST
- Contract starts14 days ago1 Oct 2026, 00:00 BST
- Latest notice published6 days ago8 Oct 2026, 20:30 BST
- Standstill ends5 days ago9 Oct 2026, 23:59 BST
Notice history
11 events · 5 releases on Find a Tender · since 22 May 2025- Pipeline notice published22 May 2025, 12:32 BSTUK1
- Preliminary market engagement notice published30 Jan 2026, 09:50 GMTUK2
- Tender notice published15 Jun 2026, 15:26 BSTUK4
- Published value published: £234,000,00015 Jun 2026, 15:26 BST
- Status changed to active15 Jun 2026, 15:26 BST
- Deadline published: 13 Jul 2026, 12:00 BST15 Jun 2026, 15:26 BST
- Contract award notice published30 Sept 2026, 23:22 BSTUK6
- Status changed to complete30 Sept 2026, 23:22 BST
- Contract award notice published8 Oct 2026, 20:30 BSTUK6
- Contract signature expected30 Oct 2026, 23:59 GMTscheduled
- Contract signature expected31 Oct 2026, 23:59 GMTscheduled
Routine re-releases (5)
- 2026-01: 1 release · 30 Jan 2026
- 2025-05: 1 release · 22 May 2025
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast£39,000,000 is the framework's published maximum, restated by the publisher on 12 award rows. It is one ceiling, not 12 separate sums, and no share per lot is published; those rows read “ceiling above”.
| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Named Provider in Zone 12 awards | |||
| EVERYDAY CARE & SUPPORT LTDVCSE, My Homecare AssistanceSMELot 1 - Zone 1 Named Suppliers1 Nov 2026 – 30 Sept 2030 | ceiling above | 30 Sept 2026standstill to 9 Oct 2026 | Standstill |
| EVERYDAY CARE & SUPPORT LTDVCSE, My Homecare AssistanceSMEContract 1 - Zone 11 Nov 2026 – 31 Oct 2030 | ceiling above | 30 Sept 2026standstill to 30 Oct 2026 | Standstill |
| Lot 2 · Named Provider in Zone 22 awards | |||
| Comfort Call Ltd, My Homecare AssistanceSMELot 2 - Zone 2 Named Provider1 Nov 2026 – 30 Oct 2030 | ceiling above | 30 Sept 2026standstill to 9 Oct 2026 | Standstill |
| Comfort Call Ltd, My Homecare AssistanceSMEContract 2 - Zone 21 Nov 2026 – 31 Oct 2030 | ceiling above | 30 Sept 2026standstill to 30 Oct 2026 | Standstill |
| Lot 3 · Named provider in Zone 32 awards | |||
| Dale Care Limited, Hales Group LtdLot 3 - Zone 3 Named Provider1 Nov 2026 – 30 Oct 2030 | ceiling above | 30 Sept 2026standstill to 9 Oct 2026 | Standstill |
| Dale Care Limited, Hales Group LtdContract 3 - Zone 31 Nov 2026 – 31 Oct 2030 | ceiling above | 30 Sept 2026standstill to 30 Oct 2026 | Standstill |
| Lot 4 · Named provider in Zone 42 awards | |||
| Dale Care Limited, Hales Group LtdContract 4 - Zone 41 Nov 2026 – 31 Oct 2030 | ceiling above | 30 Sept 2026standstill to 30 Oct 2026 | Standstill |
| Dale Care Limited, Hales Group LtdLot 4 - Zone 4 Named Provider1 Nov 2026 – 30 Oct 2030 | ceiling above | 30 Sept 2026standstill to 9 Oct 2026 | Standstill |
| Lot 5 · Named provider in Zone 52 awards | |||
| EVERYDAY CARE & SUPPORT LTDVCSE, LIFE AND CARE SOLUTIONS LIMITEDSMEContract 5 - Zone 51 Nov 2026 – 31 Oct 2030 | ceiling above | 30 Sept 2026standstill to 30 Oct 2026 | Standstill |
| EVERYDAY CARE & SUPPORT LTDVCSE, LIFE AND CARE SOLUTIONS LIMITEDSMELot 5 - Zone 5 Named Providers1 Nov 2026 – 30 Oct 2030 | ceiling above | 30 Sept 2026standstill to 9 Oct 2026 | Standstill |
| Lot 6 · Secondary provider for the borough2 awards | |||
| Be Caring LtdVCSE, CALDERDALE HOME CARE LIMITEDSME, Comfort Call Ltd, EVERYDAY CARE & SUPPORT LTDVCSE, JOHNJASPER ASSOCIATES LTDSME, KELLY PARK LIMITEDSME +21 moreContract 6 - Lot 61 Nov 2026 – 31 Oct 2030 | ceiling above | 30 Sept 2026standstill to 30 Oct 2026 | Standstill |
| Be Caring LtdVCSE, CALDERDALE HOME CARE LIMITEDSME, CEL Homecare LimitedSME, Comfort Call Ltd, EVERYDAY CARE & SUPPORT LTDVCSE, JOHNJASPER ASSOCIATES LTDSME +21 moreLot 6 - Secondary Provider1 Nov 2026 – 30 Oct 2030 | ceiling above | 30 Sept 2026standstill to 9 Oct 2026 | Standstill |
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Named Provider in Zone 1 | 45final-stage tenders | 38 | 2 | — |
| 2 · Named Provider in Zone 2 | 45final-stage tenders | 38 | 2 | — |
| 3 · Named provider in Zone 3 | 45final-stage tenders | 38 | 2 | — |
| 4 · Named provider in Zone 4 | 45final-stage tenders | 38 | 2 | — |
| 5 · Named provider in Zone 5 | 45final-stage tenders | 38 | 2 | — |
| 6 · Secondary provider for the borough | 43final-stage tenders | 36 | 2 | — |
Who bid (first 60 of 77)
- wonEVERYDAY CARE & SUPPORT LTDVCSE · North East England · all lots
- wonTHE CARE AND SUPPORT GROUP LTDSME · North East England · all lots
- wonCOMFORT CALL LIMITED · East Midlands · all lots
- wonDALE CARE LIMITED · Greater London · all lots
- wonHALES GROUP LIMITED · East of England · all lots
- wonLIFE AND CARE SOLUTIONS LIMITEDSME · North East England · all lots
- did not winAXIS CARE GROUP LTDSME · North West England · all lots
- wonBE CARING LTDVCSE · North East England · all lots
- did not winBRIGHTER STAYS CARE LIMITEDSME · East of England · all lots
- wonCALDERDALE HOME CARE LIMITEDSME · North East England · all lots
- did not winCARE LINE HOMECARE LIMITED · East Midlands · all lots
- did not winCARE QUALITY SERVICES LIMITED · West Midlands · all lots
- did not winCARINGSMART LTDSME · South West England · all lots
- wonCEL HOMECARE LIMITEDSME · North East England + CHERUBIM HEALTHCARE LTDSME · North East England · consortium · all lots
- did not winCHERUBIM HEALTHCARE LTDSME · North East England + CSG HEALTHCARE UK LTDSME · North West England · consortium · all lots
- did not winCSG HEALTHCARE UK LTDSME · North West England + FLOREBRIGHT CARE LTDSME · North East England · consortium · all lots
- did not winFLOREBRIGHT CARE LTDSME · North East England + HELP @ HOME CARE LIMITEDSME · North East England · consortium · all lots
- wonHELP @ HOME CARE LIMITEDSME · North East England + JOHNJASPER ASSOCIATES LTDSME · North East England · consortium · all lots
- wonJOHNJASPER ASSOCIATES LTDSME · North East England + KELLY PARK LIMITEDSME · North East England · consortium · all lots
- did not winKD CARE SERVICES LTDSME · North East England + KEYSPRING CARE LTDSME · North East England · consortium · all lots
- wonKELLY PARK LIMITEDSME · North East England + KML KARE LIMITEDSME · North East England · consortium · all lots
- did not winKEYSPRING CARE LTDSME · North East England + NURTURED CARE (NE) LIMITEDSME · North East England · consortium · all lots
- did not winKML KARE LIMITEDSME · North East England + PER ARDUA LIMITEDSME · North East England · consortium · all lots
- wonPER ARDUA LIMITEDSME · North East England + ROUTES HEALTHCARE (NORTH) LIMITEDSME · North West England · consortium · all lots
- wonROUTES HEALTHCARE (NORTH) LIMITEDSME · North West England + SURECARE NEWCASTLE LIMITEDSME · North East England · consortium · all lots
- did not winSURECARE NEWCASTLE LIMITEDSME · North East England + VALLEY CARE DIRECT LIMITEDSME · East Midlands · consortium · all lots
- did not winVALLEY CARE DIRECT LIMITEDSME · East Midlands + VANGUARDS HEALTHCARE LTDSME · North East England · consortium · all lots
- did not winVANGUARDS HEALTHCARE LTDSME · North East England + BREEZE SUPPORT SOLUTIONS LTDSME · North East England · consortium · all lots
- wonBREEZE SUPPORT SOLUTIONS LTDSME · North East England + CEL HOMECARE LIMITEDSME · North East England · consortium · 1, 2, 3, 4, 5
- did not winCARE OUTCOMES UK LIMITEDSME · North East England + ETERNITY CARE LTDSME · North East England · consortium · all lots
- did not winCITY HEALTHCARE AGENCY LIMITEDSME · Greater London + FAMILY'S CARE LIMITEDSME · North East England · consortium · all lots
- did not winETERNITY CARE LTDSME · North East England + GILEAD HOLDING LTDSME · East Midlands · consortium · all lots
- did not winFAMILY'S CARE LIMITEDSME · North East England + HARRITEX TRUST CARE LIMITEDSME · East Midlands · consortium · all lots
- did not winGILEAD HOLDING LTDSME · East Midlands + HIGHLAND ORNATE LIMITEDSME · North West England · consortium · all lots
- did not winHARRITEX TRUST CARE LIMITEDSME · East Midlands + HOMECARE PLUS LIMITEDSME · North East England · consortium · all lots
- did not winHIGHLAND ORNATE LIMITEDSME · North West England + KD CARE SERVICES LTDSME · North East England · consortium · 1, 2, 3, 4, 5
- did not winHOMECARE PLUS LIMITEDSME · North East England · all lots
Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.
Contracting authority & participating public bodies
Framework contractors & participating bidders
45 commercial parties on the notice · 27 awarded- AXIS CARE GROUP LTDFramework contractor
- BE CARING LTDFramework contractor
- BREEZE SUPPORT SOLUTIONS LTDBidder / tenderer
- BRIGHTER STAYS CARE LIMITEDFramework contractor
- CALDERDALE HOME CARE LIMITEDFramework contractor
- CARE LINE HOMECARE LIMITEDFramework contractor
- CARE OUTCOMES UK LIMITEDBidder / tenderer
- CARE QUALITY SERVICES LIMITEDFramework contractor
- CARINGSMART LTDFramework contractor
- CEL HOMECARE LIMITEDBidder / tenderer
Show 35 more suppliers
- CHERUBIM HEALTHCARE LTDFramework contractor
- CITY HEALTHCARE AGENCY LIMITEDBidder / tenderer
- COMFORT CALL LIMITEDFramework contractor
- CSG HEALTHCARE UK LTDFramework contractor
- DALE CARE LIMITEDFramework contractor
- ETERNITY CARE LTDBidder / tenderer
- EVERYDAY CARE & SUPPORT LTDFramework contractor
- FAMILY'S CARE LIMITEDBidder / tenderer
- FLOREBRIGHT CARE LTDFramework contractor
- GILEAD HOLDING LTDBidder / tenderer
- HALES GROUP LIMITEDFramework contractor
- HARRITEX TRUST CARE LIMITEDBidder / tenderer
- HELP @ HOME CARE LIMITEDFramework contractor
- HIGHLAND ORNATE LIMITEDBidder / tenderer
- HOMECARE PLUS LIMITEDBidder / tenderer
- JOHNJASPER ASSOCIATES LTDFramework contractor
- KD CARE SERVICES LTDBidder / tenderer
- KELLY PARK LIMITEDFramework contractor
- KEYSPRING CARE LTDFramework contractor
- KML KARE LIMITEDFramework contractor
- LIFE AND CARE SOLUTIONS LIMITEDFramework contractor
- MAGNUS CARE LTDBidder / tenderer
- MY VERSATILE HEALTHCARE LTDBidder / tenderer
- NURTURED CARE (NE) LIMITEDFramework contractor
- PER ARDUA LIMITEDFramework contractor
- PROACE HEALTHCARE SERVICES LTDBidder / tenderer
- QUALITY FIRST CARE SERVICES LTDBidder / tenderer
- RNJ HOMECARE LIMITEDBidder / tenderer
- ROUTES HEALTHCARE (NORTH) LIMITEDFramework contractor
- SUPPORT HEALTH AND WELLBEING LIMITEDBidder / tenderer
- SURECARE NEWCASTLE LIMITEDFramework contractor
- TAILORED FAMILY SUPPORT LTDBidder / tenderer
- THE CARE AND SUPPORT GROUP LTDFramework contractor
- VALLEY CARE DIRECT LIMITEDFramework contractor
- VANGUARDS HEALTHCARE LTDFramework contractor
Official documents & specifications (15)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
Show 7 more notices
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender