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ClosedFind a Tender · UK4

Home Office English Language Testing (HOELT) Services

Buyer: Home Office →

View official notice ↗Official source

BuyerHome Office
StatusClosed
Deadline19 Jan 2026
Value£680,000,000
Published7 Jan 2026

What is being bought

The Home Office English Language Test (HOELT) Programme vision is to deliver a best-in-class language testing service, underpinned by automation and efficiency to enable critical UK Visa and Immigration decision making. To do this, we need to deliver a secure, accessible and fair English Language Testing service for our customers.   This procurement seeks a fully remote language testing service, balancing continuity with improvements and transformation. HOELT will move to a digital-by-default approach, while upholding the rigorous standards necessary to support our immigration decisions. The successful provider will deliver a service that combines technological innovation with security assurance, enabling customers to demonstrate their English language skills with confidence and convenience throughout their UK immigration journey.  Overview of the Service: The Supplier shall provide a fully managed Remote Testing service.  HOELTs shall be delivered securely in any location where the Customer chooses to take the test, provided secure test conditions are met.  The Authority requires that all ELTs are delivered remotely.  However, if there are local constraints (for example legal/technical) within a Country which would prevent Remote Testing for the foreseeable future or on a temporary basis, exceptions to the remote testing requirement may be proposed. The HOELTs shall be available in two formats:   2-Facet: Speaking and Listening (A1 to C2)   4-Facet: Speaking, Listening, Reading, and Writing (A1 to C2)  The HOELT Fees shall be regulated, as determined by the Authority. All HOELT scores shall map clearly to CEFR levels A1 to C2, as published by the Council of Europe.  Authority recognises that there is significant uncertainty regarding future demand for English Language Testing (ELT) services in each country and location, the advertised contract value must be concidered in this context. This uncertainty arises from a combination of factors, including:  Ongoing changes to UK immigration policy following the Immigration White Paper;  The transition to a new contracting model for the delivery of ELT services;  Broader external influences such as global events, geopolitical developments, environmental disruptions, and demographic shifts.  Given this context, the Authority is unable to provide indicative forecasts or guarantees regarding future test volumes. The Service must therefore be demonstrably scalable and responsive to fluctuations in demand, both increases and decreases. The Supplier shall proactively manage changes in demand and demonstrate flexibility in adapting to evolving Service requirements throughout the Term. Please note, five Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. Links to the notices published in relation to the market engagement are below for further information: RFI 1: https://www.find-tender.service.gov.uk/Notice/027422-2024 RF 2: https://www.find-tender.service.gov.uk/Notice/035979-2024 RFI 3: https://www.find-tender.service.gov.uk/Notice/014337-2025 RFI 4: https://www.find-tender.service.gov.uk/Notice/036839-2025 RFI 5: https://www.find-tender.service.gov.uk/Notice/054810-2025

Categories

Digital transmission apparatus 32270000Educational software package 48190000IT services: consulting, software development, Internet and support 72000000Educational software development services 72212190Information technology services 72222300General public services 75110000General personnel services for the government 75131100Business services: law, marketing, consulting, recruitment, printing and security 79000000

Lot details

Lot 1

No lot description published.

Statusactive
Value£680,000,000
Contract periodFrom 1 Dec 2026 to 30 Nov 2031

Award criteria
Ways of working — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%
The English Language Test (ELT) — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%
Identity Verification — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%
Appointment Booking — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%
Fee Handling — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%
Added Value Service (AVS) — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%
Test Delivery — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%
Technology Design & Architecture — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%
Artificial Intelligence (AI) — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%
Customer support — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%
Integrity — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%
Security — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%
Incident management — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%
Audits — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%
Marking and Results — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%
Performance — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%
Customer insight — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%
Implementation — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 6%
Testing Procedures — Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%
Social Value — Suppliers will be required to respond to 4 quality questions within the Quality Questionnaire, each scored on a 0-10 scale at a total weighting of 10%
Price — Supplier's total Bid price.

What is included

ItemCategoryQuantity
1General personnel services for the government, Educational software package, IT services: consulting, software development, Internet and support, Educational software development services, General public services, Business services: law, marketing, consulting, recruitment, printing and security, Digital transmission apparatus, Information technology servicesNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 32. The category anchor is Digital transmission apparatus (32270000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 321,6683 median · 33.4 average (596 of 1,668 with a bid count)3.9 average (683 of 1,668 with named award suppliers)Not published
Same buyer4Not publishedNot publishedNot published
Similar published value (0.5×–2×)37Not publishedNot publishedNot published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementYes
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyallowed
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-0500b5
Latest release ID001247-2026
Latest release timestampWed Jan 07 2026 17:47:24 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/001247-2026
Tender statusactive
Procurement methodopen
Procurement method detailsCompetitive flexible procedure
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: end2026-01-19T12:00:00+00:00
Expression of interest deadlineNot published
Enquiry deadline2026-01-14T10:00:00+00:00
Award period: startNot published
Award period: end2026-11-16T23:59:59+00:00
Submission method detailsAll submissions will be completed through the Jaggaer portal, for which you can login here: https://homeoffice.app.jaggaer.com/web/login.html If you have not yet registered on Jaggaer, this can also be done online through the above link and clicking on ‘To register click here’. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering. Once you have registered on the eSourcing Portal, you can request access to the NDA, by emailing HOELT2024@homeoffice.gov.uk. Your email must clearly state the exact name that you used to register on Jaggaer. Once enabled, you should receive a link to the NDA from Jaggaer. Once you have submitted a signed NDA you will be given access to the documents for the first stage of the procurement. For technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).
Submission languagesen
Electronic catalogue policyNot published
Total tender value£680,000,000
Tender lots in source1
Tender items in source1
Tender documents in source3
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
7 Jan 2026tenderUpdate001247-2026
7 Jan 2026tenderUpdate001241-2026
9 Dec 2025tenderUpdate081068-2025
28 Nov 2025tender078044-2025
10 Sept 2025planningUpdate055549-2025
9 Sept 2025planningUpdate054974-2025
8 Sept 2025planningUpdate054810-2025
8 Sept 2025planning054809-2025
2 Jul 2025planning036839-2025
10 Apr 2025planning014337-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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  "id": "001247-2026",
  "tag": [
    "tenderUpdate"
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  "date": "2026-01-07T17:47:24Z",
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  "buyer": {
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  "tender": {
    "id": "ocds-h6vhtk-0500b5",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 680000000,
          "currency": "GBP",
          "amountGross": 816000000
        },
        "status": "active",
        "options": {
          "description": "Amendments to immigration and nationality rules, policy, or other legislation \nIntroduction of new test types beyond the English Language Test (ELT) \nAdoption of new technology or digital delivery methods \nChanges to the scope of countries or customer groups covered \nService improvements identified during the contract term \nResponses to new or evolving fraud threats \nAdjustments due to global or country-specific political or socio-economic events \nCollaboration with other Government Departments \nChanges to regulated fee arrangements or other fee structures \nModifications to Added Value Services (AVS), including services offered, controls, reporting, and remuneration \nCommercialisation of ELT or related services \nAdditional changes required to ensure continued compliance, innovation, and service quality."
        },
        "renewal": {
          "description": "The period of up to three (3) years from the end of the Initial Term, which the Authority may elect to invoke for up to three (3) additional periods of up to twelve (12) months"
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            },
            {
              "name": "The English Language Test (ELT)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Identity Verification",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Appointment Booking",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Fee Handling",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Added Value Service (AVS)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Test Delivery",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Technology Design & Architecture",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Artificial Intelligence (AI)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Customer support",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Integrity",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Security",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Incident management",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Audits",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Marking and Results",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Performance",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Customer insight",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Implementation",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 6%"
            },
            {
              "name": "Testing Procedures",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "Suppliers will be required to respond to 4 quality questions within the Quality Questionnaire, each scored on a 0-10 scale at a total weighting of 10%"
            },
            {
              "name": "Price",
              "type": "price",
              "description": "Supplier's total Bid price."
            }
          ],
          "weightingDescription": "Most Advantageous Tender (MAT) determined by a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%) scores. Minimum performance thresholds apply at each stage. Full details of evaluation methodology and scoring are set out in the ITT."
        },
        "contractPeriod": {
          "endDate": "2031-11-30T23:59:59+00:00",
          "startDate": "2026-12-01T00:00:00+00:00",
          "maxExtentDate": "2034-11-30T23:59:59+00:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\n-Registration on the Central Digital Platform and submit core supplier information. (Please see: https://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html for guidance)\n-Demonstrate economic and financial standing, including minimum turnover, credit rating, operating margin, and net worth as specified in the procurement documents.\n-Hold or commit to obtain required insurance levels prior to contract award.\nFull details will be included within the ITT documentation."
            },
            {
              "type": "technical",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\nProvide evidence of relevant technical ability, including, where available, contract examples and required accreditations.\nEnsure any associated persons or subcontractors relied upon also meet these requirements and submit information as required.\nFull details and assessment criteria are set out in the Procurement Specific Questionnaire and Invitation to Tender documents.\nFull details will be included within the ITT documentation."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "75131100",
            "scheme": "CPV",
            "description": "General personnel services for the government"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72212190",
            "scheme": "CPV",
            "description": "Educational software development services"
          },
          {
            "id": "75110000",
            "scheme": "CPV",
            "description": "General public services"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          },
          {
            "id": "32270000",
            "scheme": "CPV",
            "description": "Digital transmission apparatus"
          },
          {
            "id": "72222300",
            "scheme": "CPV",
            "description": "Information technology services"
          }
        ]
      }
    ],
    "title": "Home Office English Language Testing (HOELT) Services",
    "value": {
      "amount": 680000000,
      "currency": "GBP",
      "amountGross": 816000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "The Authority will be sharing the NDA for the procurement via Jaggaer. Once the NDA is signed, the Authority will share Tender documents. \nDocuments that will be available for download will include:\ni)\tthe Procurement Specific Questionnaire (Appendix 1), used for gathering information to qualify Suppliers for further evaluation;\nii)\tthe Contract (Appendix 2), this is the draft Contract, including the service description, Key Performance Indicators, and implementation schedules;\niii)\tthe Quality Questionnaire (Appendix 3), that will be used to assess Suppliers’ technical capability.\niv)\tthe Financial Pricing Model (Appendix 4), that will be used to assess Suppliers’ commercial proposals;\nv)\tthe Non-Collusion Certificate (Appendix 5), a certificate provided for Suppliers’ declaration of bidding in good faith;\nvi)\tthe Clarification Questions Template (Appendix 6), a template for submitting clarification questions on any aspect of the procurement\nvii)\tsupporting documentation held within the Data Room\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
      },
      {
        "id": "001247-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/001247-2026",
        "format": "text/html",
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        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-01-07T17:47:24Z"
      }
    ],
    "procedure": {
      "features": "The procurement will follow a staged process as set out in the Invitation to Tender (ITT):\nQualification Envelope (Procurement Specific Questionnaire)\n-Suppliers submit responses to mandatory pass/fail questions and selection criteria.\n-Only suppliers who pass all mandatory criteria progress to the next stage.\nInitial Tender Submission\n-Qualified suppliers submit full tenders, including technical and commercial responses.\n-Tenders are checked for completeness, compliance, and acceptance of contract terms.\nTechnical Evaluation\n-Technical responses are assessed by an Evaluation Panel using published scoring criteria.\n-Minimum performance thresholds apply to critical questions.\nModeration and Shortlisting\n-Individual scores are moderated to reach consensus.\n-The Authority reserves the right to shortlist up to seven highest-scoring suppliers (or more in the event of tied scores).\nTechnical Demonstrations (if required)\n-Shortlisted suppliers may be invited to demonstrate their proposed solutions.\n-Demonstrations are scored on a pass/fail basis against defined scenarios.\nSupplier Negotiations (if required)\n-Unscored negotiation meetings may be held to clarify and refine proposals ahead of final submissions.\nBest and Final Offer (BAFO) Submission\n-Remaining suppliers submit updated technical and commercial responses.\n-Changes must be clearly tracked and highlighted.\nFinal Evaluation and Moderation\n-BAFO responses are evaluated and moderated using the same criteria as initial tenders.\n-Minimum performance thresholds apply.\nAward Decision\n-The Most Advantageous Tender is determined using a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%).\n-Notification of award is issued via Jaggaer, followed by an 8-day standstill period.\nThe indicitive procurement timeline is as follows. Please note that this will be superceded by the timeline included within the ITT Instructions to Suppliers:\nIssue of Tender Notice: 28 November 2025\nClarification window for Qualification phase closes: 15 December 2025\nProcurement Specific Questionnaire (PSQ) Submission Deadline: 12.00 noon, 12 January 2026\nPSQ Outcome communicated to Suppliers: 29 January 2026\nClarification window closes for Initial Tender phase: 16 February 2026\nInitial Tender submission deadline: 12.00 noon, 2 March 2026\nInitial Tender outcome communicated: 30 April 2026\nTechnical Demonstrations: May 2026\nNegotiation Meetings: June 2026\nInvitation to submit Best and Final Offer (BAFO): 29 June 2026\nClarification window closes for BAFO phase: 9 July 2026\nBAFO submission deadline: 12.00 noon, 20 July 2026\nIntention to award notification: November 2026\nContract award: November 2026\nImplementation period begins: December 2026\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "noLotsDivisionRationale": "Opportunities to divide the contract into lots were carefully considered. \nThis included careful consideration of feedback received from the market during five rounds of market engagement where the market, which supported the decision to consolidate. \nVarious lotting scenarios based on expertise and geography were tested through Market Engagement and further Internal Options Analysis. A decision was taken to award the contract under a single lot primarily due to: \n-The requirement to improve consistency across the service.\n-Confirmation received through Market Engagement that there was existing market capability to deliver the full service under one single contract.\n-While the contract is not being divided into lots, there are likely to be opportunities for SME to participate in collaborative bids."
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2032-12-01T23:59:59+00:00"
        }
      ]
    },
    "awardPeriod": {
      "endDate": "2026-11-16T23:59:59+00:00"
    },
    "description": "The Home Office English Language Test (HOELT) Programme vision is to deliver a best-in-class language testing service, underpinned by automation and efficiency to enable critical UK Visa and Immigration decision making. To do this, we need to deliver a secure, accessible and fair English Language Testing service for our customers.  \nThis procurement seeks a fully remote language testing service, balancing continuity with improvements and transformation. HOELT will move to a digital-by-default approach, while upholding the rigorous standards necessary to support our immigration decisions. The successful provider will deliver a service that combines technological innovation with security assurance, enabling customers to demonstrate their English language skills with confidence and convenience throughout their UK immigration journey.  \nOverview of the Service: \nThe Supplier shall provide a fully managed Remote Testing service.  HOELTs shall be delivered securely in any location where the Customer chooses to take the test, provided secure test conditions are met.  \nThe Authority requires that all ELTs are delivered remotely.  However, if there are local constraints (for example legal/technical) within a Country which would prevent Remote Testing for the foreseeable future or on a temporary basis, exceptions to the remote testing requirement may be proposed.\nThe HOELTs shall be available in two formats:   \n2-Facet: Speaking and Listening (A1 to C2)   \n4-Facet: Speaking, Listening, Reading, and Writing (A1 to C2)  \nThe HOELT Fees shall be regulated, as determined by the Authority.\nAll HOELT scores shall map clearly to CEFR levels A1 to C2, as published by the Council of Europe.  \nAuthority recognises that there is significant uncertainty regarding future demand for English Language Testing (ELT) services in each country and location, the advertised contract value must be concidered in this context. This uncertainty arises from a combination of factors, including:  \nOngoing changes to UK immigration policy following the Immigration White Paper;  \nThe transition to a new contracting model for the delivery of ELT services;  \nBroader external influences such as global events, geopolitical developments, environmental disruptions, and demographic shifts.  \nGiven this context, the Authority is unable to provide indicative forecasts or guarantees regarding future test volumes. \nThe Service must therefore be demonstrably scalable and responsive to fluctuations in demand, both increases and decreases. The Supplier shall proactively manage changes in demand and demonstrate flexibility in adapting to evolving Service requirements throughout the Term. \nPlease note, five Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. \nLinks to the notices published in relation to the market engagement are below for further information: \nRFI 1:  https://www.find-tender.service.gov.uk/Notice/027422-2024\nRF 2: https://www.find-tender.service.gov.uk/Notice/035979-2024\nRFI 3: https://www.find-tender.service.gov.uk/Notice/014337-2025\nRFI 4: https://www.find-tender.service.gov.uk/Notice/036839-2025\nRFI 5: https://www.find-tender.service.gov.uk/Notice/054810-2025",
    "tenderPeriod": {
      "endDate": "2026-01-19T12:00:00+00:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-01-14T10:00:00+00:00"
    },
    "hasRecurrence": true,
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "All submissions will be completed through the Jaggaer portal, for which you can login here: https://homeoffice.app.jaggaer.com/web/login.html \nIf you have not yet registered on Jaggaer, this can also be done online through the above link and clicking on ‘To register click here’. \nPlease note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering. \nOnce you have registered on the eSourcing Portal, you can request access to the NDA, by emailing HOELT2024@homeoffice.gov.uk. Your email must clearly state the exact name that you used to register on Jaggaer. Once enabled, you should receive a link to the NDA from Jaggaer. \nOnce you have submitted a signed NDA you will be given access to the documents for the first stage of the procurement. \nFor technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PWGC-6513-PQLZ",
      "name": "Home Office",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
        "url": "https://homeoffice.app.jaggaer.com/web/login.html",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PWGC-6513-PQLZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "HOELT2024@homeoffice.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
Complete JSON history (10 releases)
7 Jan 2026 · 001247-2026 · tenderUpdate
{
  "id": "001247-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-01-07T17:47:24Z",
  "ocid": "ocds-h6vhtk-0500b5",
  "buyer": {
    "id": "GB-PPON-PWGC-6513-PQLZ",
    "name": "Home Office"
  },
  "tender": {
    "id": "ocds-h6vhtk-0500b5",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 680000000,
          "currency": "GBP",
          "amountGross": 816000000
        },
        "status": "active",
        "options": {
          "description": "Amendments to immigration and nationality rules, policy, or other legislation \nIntroduction of new test types beyond the English Language Test (ELT) \nAdoption of new technology or digital delivery methods \nChanges to the scope of countries or customer groups covered \nService improvements identified during the contract term \nResponses to new or evolving fraud threats \nAdjustments due to global or country-specific political or socio-economic events \nCollaboration with other Government Departments \nChanges to regulated fee arrangements or other fee structures \nModifications to Added Value Services (AVS), including services offered, controls, reporting, and remuneration \nCommercialisation of ELT or related services \nAdditional changes required to ensure continued compliance, innovation, and service quality."
        },
        "renewal": {
          "description": "The period of up to three (3) years from the end of the Initial Term, which the Authority may elect to invoke for up to three (3) additional periods of up to twelve (12) months"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "awardCriteria": {
          "criteria": [
            {
              "name": "Ways of working",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "The English Language Test (ELT)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Identity Verification",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Appointment Booking",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Fee Handling",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Added Value Service (AVS)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Test Delivery",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Technology Design & Architecture",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Artificial Intelligence (AI)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Customer support",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Integrity",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Security",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Incident management",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Audits",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Marking and Results",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Performance",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Customer insight",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Implementation",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 6%"
            },
            {
              "name": "Testing Procedures",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "Suppliers will be required to respond to 4 quality questions within the Quality Questionnaire, each scored on a 0-10 scale at a total weighting of 10%"
            },
            {
              "name": "Price",
              "type": "price",
              "description": "Supplier's total Bid price."
            }
          ],
          "weightingDescription": "Most Advantageous Tender (MAT) determined by a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%) scores. Minimum performance thresholds apply at each stage. Full details of evaluation methodology and scoring are set out in the ITT."
        },
        "contractPeriod": {
          "endDate": "2031-11-30T23:59:59+00:00",
          "startDate": "2026-12-01T00:00:00+00:00",
          "maxExtentDate": "2034-11-30T23:59:59+00:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\n-Registration on the Central Digital Platform and submit core supplier information. (Please see: https://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html for guidance)\n-Demonstrate economic and financial standing, including minimum turnover, credit rating, operating margin, and net worth as specified in the procurement documents.\n-Hold or commit to obtain required insurance levels prior to contract award.\nFull details will be included within the ITT documentation."
            },
            {
              "type": "technical",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\nProvide evidence of relevant technical ability, including, where available, contract examples and required accreditations.\nEnsure any associated persons or subcontractors relied upon also meet these requirements and submit information as required.\nFull details and assessment criteria are set out in the Procurement Specific Questionnaire and Invitation to Tender documents.\nFull details will be included within the ITT documentation."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "75131100",
            "scheme": "CPV",
            "description": "General personnel services for the government"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72212190",
            "scheme": "CPV",
            "description": "Educational software development services"
          },
          {
            "id": "75110000",
            "scheme": "CPV",
            "description": "General public services"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          },
          {
            "id": "32270000",
            "scheme": "CPV",
            "description": "Digital transmission apparatus"
          },
          {
            "id": "72222300",
            "scheme": "CPV",
            "description": "Information technology services"
          }
        ]
      }
    ],
    "title": "Home Office English Language Testing (HOELT) Services",
    "value": {
      "amount": 680000000,
      "currency": "GBP",
      "amountGross": 816000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "The Authority will be sharing the NDA for the procurement via Jaggaer. Once the NDA is signed, the Authority will share Tender documents. \nDocuments that will be available for download will include:\ni)\tthe Procurement Specific Questionnaire (Appendix 1), used for gathering information to qualify Suppliers for further evaluation;\nii)\tthe Contract (Appendix 2), this is the draft Contract, including the service description, Key Performance Indicators, and implementation schedules;\niii)\tthe Quality Questionnaire (Appendix 3), that will be used to assess Suppliers’ technical capability.\niv)\tthe Financial Pricing Model (Appendix 4), that will be used to assess Suppliers’ commercial proposals;\nv)\tthe Non-Collusion Certificate (Appendix 5), a certificate provided for Suppliers’ declaration of bidding in good faith;\nvi)\tthe Clarification Questions Template (Appendix 6), a template for submitting clarification questions on any aspect of the procurement\nvii)\tsupporting documentation held within the Data Room\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
      },
      {
        "id": "001247-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/001247-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-01-07T17:47:24Z"
      }
    ],
    "procedure": {
      "features": "The procurement will follow a staged process as set out in the Invitation to Tender (ITT):\nQualification Envelope (Procurement Specific Questionnaire)\n-Suppliers submit responses to mandatory pass/fail questions and selection criteria.\n-Only suppliers who pass all mandatory criteria progress to the next stage.\nInitial Tender Submission\n-Qualified suppliers submit full tenders, including technical and commercial responses.\n-Tenders are checked for completeness, compliance, and acceptance of contract terms.\nTechnical Evaluation\n-Technical responses are assessed by an Evaluation Panel using published scoring criteria.\n-Minimum performance thresholds apply to critical questions.\nModeration and Shortlisting\n-Individual scores are moderated to reach consensus.\n-The Authority reserves the right to shortlist up to seven highest-scoring suppliers (or more in the event of tied scores).\nTechnical Demonstrations (if required)\n-Shortlisted suppliers may be invited to demonstrate their proposed solutions.\n-Demonstrations are scored on a pass/fail basis against defined scenarios.\nSupplier Negotiations (if required)\n-Unscored negotiation meetings may be held to clarify and refine proposals ahead of final submissions.\nBest and Final Offer (BAFO) Submission\n-Remaining suppliers submit updated technical and commercial responses.\n-Changes must be clearly tracked and highlighted.\nFinal Evaluation and Moderation\n-BAFO responses are evaluated and moderated using the same criteria as initial tenders.\n-Minimum performance thresholds apply.\nAward Decision\n-The Most Advantageous Tender is determined using a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%).\n-Notification of award is issued via Jaggaer, followed by an 8-day standstill period.\nThe indicitive procurement timeline is as follows. Please note that this will be superceded by the timeline included within the ITT Instructions to Suppliers:\nIssue of Tender Notice: 28 November 2025\nClarification window for Qualification phase closes: 15 December 2025\nProcurement Specific Questionnaire (PSQ) Submission Deadline: 12.00 noon, 12 January 2026\nPSQ Outcome communicated to Suppliers: 29 January 2026\nClarification window closes for Initial Tender phase: 16 February 2026\nInitial Tender submission deadline: 12.00 noon, 2 March 2026\nInitial Tender outcome communicated: 30 April 2026\nTechnical Demonstrations: May 2026\nNegotiation Meetings: June 2026\nInvitation to submit Best and Final Offer (BAFO): 29 June 2026\nClarification window closes for BAFO phase: 9 July 2026\nBAFO submission deadline: 12.00 noon, 20 July 2026\nIntention to award notification: November 2026\nContract award: November 2026\nImplementation period begins: December 2026\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "noLotsDivisionRationale": "Opportunities to divide the contract into lots were carefully considered. \nThis included careful consideration of feedback received from the market during five rounds of market engagement where the market, which supported the decision to consolidate. \nVarious lotting scenarios based on expertise and geography were tested through Market Engagement and further Internal Options Analysis. A decision was taken to award the contract under a single lot primarily due to: \n-The requirement to improve consistency across the service.\n-Confirmation received through Market Engagement that there was existing market capability to deliver the full service under one single contract.\n-While the contract is not being divided into lots, there are likely to be opportunities for SME to participate in collaborative bids."
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2032-12-01T23:59:59+00:00"
        }
      ]
    },
    "awardPeriod": {
      "endDate": "2026-11-16T23:59:59+00:00"
    },
    "description": "The Home Office English Language Test (HOELT) Programme vision is to deliver a best-in-class language testing service, underpinned by automation and efficiency to enable critical UK Visa and Immigration decision making. To do this, we need to deliver a secure, accessible and fair English Language Testing service for our customers.  \nThis procurement seeks a fully remote language testing service, balancing continuity with improvements and transformation. HOELT will move to a digital-by-default approach, while upholding the rigorous standards necessary to support our immigration decisions. The successful provider will deliver a service that combines technological innovation with security assurance, enabling customers to demonstrate their English language skills with confidence and convenience throughout their UK immigration journey.  \nOverview of the Service: \nThe Supplier shall provide a fully managed Remote Testing service.  HOELTs shall be delivered securely in any location where the Customer chooses to take the test, provided secure test conditions are met.  \nThe Authority requires that all ELTs are delivered remotely.  However, if there are local constraints (for example legal/technical) within a Country which would prevent Remote Testing for the foreseeable future or on a temporary basis, exceptions to the remote testing requirement may be proposed.\nThe HOELTs shall be available in two formats:   \n2-Facet: Speaking and Listening (A1 to C2)   \n4-Facet: Speaking, Listening, Reading, and Writing (A1 to C2)  \nThe HOELT Fees shall be regulated, as determined by the Authority.\nAll HOELT scores shall map clearly to CEFR levels A1 to C2, as published by the Council of Europe.  \nAuthority recognises that there is significant uncertainty regarding future demand for English Language Testing (ELT) services in each country and location, the advertised contract value must be concidered in this context. This uncertainty arises from a combination of factors, including:  \nOngoing changes to UK immigration policy following the Immigration White Paper;  \nThe transition to a new contracting model for the delivery of ELT services;  \nBroader external influences such as global events, geopolitical developments, environmental disruptions, and demographic shifts.  \nGiven this context, the Authority is unable to provide indicative forecasts or guarantees regarding future test volumes. \nThe Service must therefore be demonstrably scalable and responsive to fluctuations in demand, both increases and decreases. The Supplier shall proactively manage changes in demand and demonstrate flexibility in adapting to evolving Service requirements throughout the Term. \nPlease note, five Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. \nLinks to the notices published in relation to the market engagement are below for further information: \nRFI 1:  https://www.find-tender.service.gov.uk/Notice/027422-2024\nRF 2: https://www.find-tender.service.gov.uk/Notice/035979-2024\nRFI 3: https://www.find-tender.service.gov.uk/Notice/014337-2025\nRFI 4: https://www.find-tender.service.gov.uk/Notice/036839-2025\nRFI 5: https://www.find-tender.service.gov.uk/Notice/054810-2025",
    "tenderPeriod": {
      "endDate": "2026-01-19T12:00:00+00:00"
    },
    "enquiryPeriod": {
      "endDate": "2026-01-14T10:00:00+00:00"
    },
    "hasRecurrence": true,
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "All submissions will be completed through the Jaggaer portal, for which you can login here: https://homeoffice.app.jaggaer.com/web/login.html \nIf you have not yet registered on Jaggaer, this can also be done online through the above link and clicking on ‘To register click here’. \nPlease note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering. \nOnce you have registered on the eSourcing Portal, you can request access to the NDA, by emailing HOELT2024@homeoffice.gov.uk. Your email must clearly state the exact name that you used to register on Jaggaer. Once enabled, you should receive a link to the NDA from Jaggaer. \nOnce you have submitted a signed NDA you will be given access to the documents for the first stage of the procurement. \nFor technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PWGC-6513-PQLZ",
      "name": "Home Office",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
        "url": "https://homeoffice.app.jaggaer.com/web/login.html",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PWGC-6513-PQLZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "HOELT2024@homeoffice.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
7 Jan 2026 · 001241-2026 · tenderUpdate
{
  "id": "001241-2026",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2026-01-07T17:22:40Z",
  "ocid": "ocds-h6vhtk-0500b5",
  "buyer": {
    "id": "GB-PPON-PWGC-6513-PQLZ",
    "name": "Home Office"
  },
  "tender": {
    "id": "ocds-h6vhtk-0500b5",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 680000000,
          "currency": "GBP",
          "amountGross": 816000000
        },
        "status": "active",
        "options": {
          "description": "Amendments to immigration and nationality rules, policy, or other legislation \nIntroduction of new test types beyond the English Language Test (ELT) \nAdoption of new technology or digital delivery methods \nChanges to the scope of countries or customer groups covered \nService improvements identified during the contract term \nResponses to new or evolving fraud threats \nAdjustments due to global or country-specific political or socio-economic events \nCollaboration with other Government Departments \nChanges to regulated fee arrangements or other fee structures \nModifications to Added Value Services (AVS), including services offered, controls, reporting, and remuneration \nCommercialisation of ELT or related services \nAdditional changes required to ensure continued compliance, innovation, and service quality."
        },
        "renewal": {
          "description": "The period of up to three (3) years from the end of the Initial Term, which the Authority may elect to invoke for up to three (3) additional periods of up to twelve (12) months"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "awardCriteria": {
          "criteria": [
            {
              "name": "Ways of working",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "The English Language Test (ELT)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Identity Verification",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Appointment Booking",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Fee Handling",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Added Value Service (AVS)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Test Delivery",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Technology Design & Architecture",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Artificial Intelligence (AI)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Customer support",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Integrity",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Security",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Incident management",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Audits",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Marking and Results",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Performance",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Customer insight",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Implementation",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 6%"
            },
            {
              "name": "Testing Procedures",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "Suppliers will be required to respond to 4 quality questions within the Quality Questionnaire, each scored on a 0-10 scale at a total weighting of 10%"
            },
            {
              "name": "Price",
              "type": "price",
              "description": "Supplier's total Bid price."
            }
          ],
          "weightingDescription": "Most Advantageous Tender (MAT) determined by a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%) scores. Minimum performance thresholds apply at each stage. Full details of evaluation methodology and scoring are set out in the ITT."
        },
        "contractPeriod": {
          "endDate": "2031-11-30T23:59:59+00:00",
          "startDate": "2026-12-01T00:00:00+00:00",
          "maxExtentDate": "2034-11-30T23:59:59+00:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\n-Registration on the Central Digital Platform and submit core supplier information. (Please see: https://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html for guidance)\n-Demonstrate economic and financial standing, including minimum turnover, credit rating, operating margin, and net worth as specified in the procurement documents.\n-Hold or commit to obtain required insurance levels prior to contract award.\nFull details will be included within the ITT documentation."
            },
            {
              "type": "technical",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\nProvide evidence of relevant technical ability, including, where available, contract examples and required accreditations.\nEnsure any associated persons or subcontractors relied upon also meet these requirements and submit information as required.\nFull details and assessment criteria are set out in the Procurement Specific Questionnaire and Invitation to Tender documents.\nFull details will be included within the ITT documentation."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "75131100",
            "scheme": "CPV",
            "description": "General personnel services for the government"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72212190",
            "scheme": "CPV",
            "description": "Educational software development services"
          },
          {
            "id": "75110000",
            "scheme": "CPV",
            "description": "General public services"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          },
          {
            "id": "32270000",
            "scheme": "CPV",
            "description": "Digital transmission apparatus"
          },
          {
            "id": "72222300",
            "scheme": "CPV",
            "description": "Information technology services"
          }
        ]
      }
    ],
    "title": "Home Office English Language Testing (HOELT) Services",
    "value": {
      "amount": 680000000,
      "currency": "GBP",
      "amountGross": 816000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "The Authority will be sharing the NDA for the procurement via Jaggaer. Once the NDA is signed, the Authority will share Tender documents. \nDocuments that will be available for download will include:\ni)\tthe Procurement Specific Questionnaire (Appendix 1), used for gathering information to qualify Suppliers for further evaluation;\nii)\tthe Contract (Appendix 2), this is the draft Contract, including the service description, Key Performance Indicators, and implementation schedules;\niii)\tthe Quality Questionnaire (Appendix 3), that will be used to assess Suppliers’ technical capability.\niv)\tthe Financial Pricing Model (Appendix 4), that will be used to assess Suppliers’ commercial proposals;\nv)\tthe Non-Collusion Certificate (Appendix 5), a certificate provided for Suppliers’ declaration of bidding in good faith;\nvi)\tthe Clarification Questions Template (Appendix 6), a template for submitting clarification questions on any aspect of the procurement\nvii)\tsupporting documentation held within the Data Room\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
      },
      {
        "id": "001241-2026",
        "url": "https://www.find-tender.service.gov.uk/Notice/001241-2026",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2026-01-07T17:22:40Z"
      }
    ],
    "procedure": {
      "features": "The procurement will follow a staged process as set out in the Invitation to Tender (ITT):\nQualification Envelope (Procurement Specific Questionnaire)\n-Suppliers submit responses to mandatory pass/fail questions and selection criteria.\n-Only suppliers who pass all mandatory criteria progress to the next stage.\nInitial Tender Submission\n-Qualified suppliers submit full tenders, including technical and commercial responses.\n-Tenders are checked for completeness, compliance, and acceptance of contract terms.\nTechnical Evaluation\n-Technical responses are assessed by an Evaluation Panel using published scoring criteria.\n-Minimum performance thresholds apply to critical questions.\nModeration and Shortlisting\n-Individual scores are moderated to reach consensus.\n-The Authority reserves the right to shortlist up to seven highest-scoring suppliers (or more in the event of tied scores).\nTechnical Demonstrations (if required)\n-Shortlisted suppliers may be invited to demonstrate their proposed solutions.\n-Demonstrations are scored on a pass/fail basis against defined scenarios.\nSupplier Negotiations (if required)\n-Unscored negotiation meetings may be held to clarify and refine proposals ahead of final submissions.\nBest and Final Offer (BAFO) Submission\n-Remaining suppliers submit updated technical and commercial responses.\n-Changes must be clearly tracked and highlighted.\nFinal Evaluation and Moderation\n-BAFO responses are evaluated and moderated using the same criteria as initial tenders.\n-Minimum performance thresholds apply.\nAward Decision\n-The Most Advantageous Tender is determined using a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%).\n-Notification of award is issued via Jaggaer, followed by an 8-day standstill period.\nThe indicitive procurement timeline is as follows. Please note that this will be superceded by the timeline included within the ITT Instructions to Suppliers:\nIssue of Tender Notice: 28 November 2025\nClarification window for Qualification phase closes: 15 December 2025\nProcurement Specific Questionnaire (PSQ) Submission Deadline: 12.00 noon, 12 January 2026\nPSQ Outcome communicated to Suppliers: 29 January 2026\nClarification window closes for Initial Tender phase: 16 February 2026\nInitial Tender submission deadline: 12.00 noon, 2 March 2026\nInitial Tender outcome communicated: 30 April 2026\nTechnical Demonstrations: May 2026\nNegotiation Meetings: June 2026\nInvitation to submit Best and Final Offer (BAFO): 29 June 2026\nClarification window closes for BAFO phase: 9 July 2026\nBAFO submission deadline: 12.00 noon, 20 July 2026\nIntention to award notification: November 2026\nContract award: November 2026\nImplementation period begins: December 2026\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "noLotsDivisionRationale": "Opportunities to divide the contract into lots were carefully considered. \nThis included careful consideration of feedback received from the market during five rounds of market engagement where the market, which supported the decision to consolidate. \nVarious lotting scenarios based on expertise and geography were tested through Market Engagement and further Internal Options Analysis. A decision was taken to award the contract under a single lot primarily due to: \n-The requirement to improve consistency across the service.\n-Confirmation received through Market Engagement that there was existing market capability to deliver the full service under one single contract.\n-While the contract is not being divided into lots, there are likely to be opportunities for SME to participate in collaborative bids."
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2032-12-01T23:59:59+00:00"
        }
      ]
    },
    "awardPeriod": {
      "endDate": "2026-11-16T23:59:59+00:00"
    },
    "description": "The Home Office English Language Test (HOELT) Programme vision is to deliver a best-in-class language testing service, underpinned by automation and efficiency to enable critical UK Visa and Immigration decision making. To do this, we need to deliver a secure, accessible and fair English Language Testing service for our customers.  \nThis procurement seeks a fully remote language testing service, balancing continuity with improvements and transformation. HOELT will move to a digital-by-default approach, while upholding the rigorous standards necessary to support our immigration decisions. The successful provider will deliver a service that combines technological innovation with security assurance, enabling customers to demonstrate their English language skills with confidence and convenience throughout their UK immigration journey.  \nOverview of the Service: \nThe Supplier shall provide a fully managed Remote Testing service.  HOELTs shall be delivered securely in any location where the Customer chooses to take the test, provided secure test conditions are met.  \nThe Authority requires that all ELTs are delivered remotely.  However, if there are local constraints (for example legal/technical) within a Country which would prevent Remote Testing for the foreseeable future or on a temporary basis, exceptions to the remote testing requirement may be proposed.\nThe HOELTs shall be available in two formats:   \n2-Facet: Speaking and Listening (A1 to C2)   \n4-Facet: Speaking, Listening, Reading, and Writing (A1 to C2)  \nThe HOELT Fees shall be regulated, as determined by the Authority.\nAll HOELT scores shall map clearly to CEFR levels A1 to C2, as published by the Council of Europe.  \nAuthority recognises that there is significant uncertainty regarding future demand for English Language Testing (ELT) services in each country and location, the advertised contract value must be concidered in this context. This uncertainty arises from a combination of factors, including:  \nOngoing changes to UK immigration policy following the Immigration White Paper;  \nThe transition to a new contracting model for the delivery of ELT services;  \nBroader external influences such as global events, geopolitical developments, environmental disruptions, and demographic shifts.  \nGiven this context, the Authority is unable to provide indicative forecasts or guarantees regarding future test volumes. \nThe Service must therefore be demonstrably scalable and responsive to fluctuations in demand, both increases and decreases. The Supplier shall proactively manage changes in demand and demonstrate flexibility in adapting to evolving Service requirements throughout the Term. \nPlease note, five Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. \nLinks to the notices published in relation to the market engagement are below for further information: \nRFI 1:  https://www.find-tender.service.gov.uk/Notice/027422-2024\nRF 2: https://www.find-tender.service.gov.uk/Notice/035979-2024\nRFI 3: https://www.find-tender.service.gov.uk/Notice/014337-2025\nRFI 4: https://www.find-tender.service.gov.uk/Notice/036839-2025\nRFI 5: https://www.find-tender.service.gov.uk/Notice/054810-2025",
    "tenderPeriod": {
      "endDate": "2026-01-12T12:00:00+00:00"
    },
    "enquiryPeriod": {
      "endDate": "2025-12-15T23:59:00+00:00"
    },
    "hasRecurrence": true,
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "All submissions will be completed through the Jaggaer portal, for which you can login here: https://homeoffice.app.jaggaer.com/web/login.html \nIf you have not yet registered on Jaggaer, this can also be done online through the above link and clicking on ‘To register click here’. \nPlease note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering. \nOnce you have registered on the eSourcing Portal, you can request access to the NDA, by emailing HOELT2024@homeoffice.gov.uk. Your email must clearly state the exact name that you used to register on Jaggaer. Once enabled, you should receive a link to the NDA from Jaggaer. \nOnce you have submitted a signed NDA you will be given access to the documents for the first stage of the procurement. \nFor technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PWGC-6513-PQLZ",
      "name": "Home Office",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
        "url": "https://homeoffice.app.jaggaer.com/web/login.html",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PWGC-6513-PQLZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "HOELT2024@homeoffice.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
9 Dec 2025 · 081068-2025 · tenderUpdate
{
  "id": "081068-2025",
  "tag": [
    "tenderUpdate"
  ],
  "date": "2025-12-09T14:12:10Z",
  "ocid": "ocds-h6vhtk-0500b5",
  "buyer": {
    "id": "GB-PPON-PWGC-6513-PQLZ",
    "name": "Home Office"
  },
  "tender": {
    "id": "ocds-h6vhtk-0500b5",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 680000000,
          "currency": "GBP",
          "amountGross": 816000000
        },
        "status": "active",
        "options": {
          "description": "Amendments to immigration and nationality rules, policy, or other legislation \nIntroduction of new test types beyond the English Language Test (ELT) \nAdoption of new technology or digital delivery methods \nChanges to the scope of countries or customer groups covered \nService improvements identified during the contract term \nResponses to new or evolving fraud threats \nAdjustments due to global or country-specific political or socio-economic events \nCollaboration with other Government Departments \nChanges to regulated fee arrangements or other fee structures \nModifications to Added Value Services (AVS), including services offered, controls, reporting, and remuneration \nCommercialisation of ELT or related services \nAdditional changes required to ensure continued compliance, innovation, and service quality."
        },
        "renewal": {
          "description": "The period of up to three (3) years from the end of the Initial Term, which the Authority may elect to invoke for up to three (3) additional periods of up to twelve (12) months"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "awardCriteria": {
          "criteria": [
            {
              "name": "Ways of working",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "The English Language Test (ELT)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Identity Verification",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Appointment Booking",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Fee Handling",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Added Value Service (AVS)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Test Delivery",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Technology Design & Architecture",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Artificial Intelligence (AI)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Customer support",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Integrity",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Security",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Incident management",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Audits",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Marking and Results",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Performance",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Customer insight",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Implementation",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 6%"
            },
            {
              "name": "Testing Procedures",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "Suppliers will be required to respond to 4 quality questions within the Quality Questionnaire, each scored on a 0-10 scale at a total weighting of 10%"
            },
            {
              "name": "Price",
              "type": "price",
              "description": "Supplier's total Bid price."
            }
          ],
          "weightingDescription": "Most Advantageous Tender (MAT) determined by a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%) scores. Minimum performance thresholds apply at each stage. Full details of evaluation methodology and scoring are set out in the ITT."
        },
        "contractPeriod": {
          "endDate": "2031-11-30T23:59:59+00:00",
          "startDate": "2026-12-01T00:00:00+00:00",
          "maxExtentDate": "2034-11-30T23:59:59+00:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\n-Registration on the Central Digital Platform and submit core supplier information. (Please see: https://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html for guidance)\n-Demonstrate economic and financial standing, including minimum turnover, credit rating, operating margin, and net worth as specified in the procurement documents.\n-Hold or commit to obtain required insurance levels prior to contract award.\nFull details will be included within the ITT documentation."
            },
            {
              "type": "technical",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\nProvide evidence of relevant technical ability, including, where available, contract examples and required accreditations.\nEnsure any associated persons or subcontractors relied upon also meet these requirements and submit information as required.\nFull details and assessment criteria are set out in the Procurement Specific Questionnaire and Invitation to Tender documents.\nFull details will be included within the ITT documentation."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "75131100",
            "scheme": "CPV",
            "description": "General personnel services for the government"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72212190",
            "scheme": "CPV",
            "description": "Educational software development services"
          },
          {
            "id": "75110000",
            "scheme": "CPV",
            "description": "General public services"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          },
          {
            "id": "32270000",
            "scheme": "CPV",
            "description": "Digital transmission apparatus"
          },
          {
            "id": "72222300",
            "scheme": "CPV",
            "description": "Information technology services"
          }
        ]
      }
    ],
    "title": "Home Office English Language Testing (HOELT) Services",
    "value": {
      "amount": 680000000,
      "currency": "GBP",
      "amountGross": 816000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "The Authority will be sharing the NDA for the procurement via Jaggaer. Once the NDA is signed, the Authority will share Tender documents. \nDocuments that will be available for download will include:\ni)\tthe Procurement Specific Questionnaire (Appendix 1), used for gathering information to qualify Suppliers for further evaluation;\nii)\tthe Contract (Appendix 2), this is the draft Contract, including the service description, Key Performance Indicators, and implementation schedules;\niii)\tthe Quality Questionnaire (Appendix 3), that will be used to assess Suppliers’ technical capability.\niv)\tthe Financial Pricing Model (Appendix 4), that will be used to assess Suppliers’ commercial proposals;\nv)\tthe Non-Collusion Certificate (Appendix 5), a certificate provided for Suppliers’ declaration of bidding in good faith;\nvi)\tthe Clarification Questions Template (Appendix 6), a template for submitting clarification questions on any aspect of the procurement\nvii)\tsupporting documentation held within the Data Room\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
      },
      {
        "id": "081068-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/081068-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-12-09T14:12:10Z"
      }
    ],
    "procedure": {
      "features": "The procurement will follow a staged process as set out in the Invitation to Tender (ITT):\nQualification Envelope (Procurement Specific Questionnaire)\n-Suppliers submit responses to mandatory pass/fail questions and selection criteria.\n-Only suppliers who pass all mandatory criteria progress to the next stage.\nInitial Tender Submission\n-Qualified suppliers submit full tenders, including technical and commercial responses.\n-Tenders are checked for completeness, compliance, and acceptance of contract terms.\nTechnical Evaluation\n-Technical responses are assessed by an Evaluation Panel using published scoring criteria.\n-Minimum performance thresholds apply to critical questions.\nModeration and Shortlisting\n-Individual scores are moderated to reach consensus.\n-The Authority reserves the right to shortlist up to seven highest-scoring suppliers (or more in the event of tied scores).\nTechnical Demonstrations (if required)\n-Shortlisted suppliers may be invited to demonstrate their proposed solutions.\n-Demonstrations are scored on a pass/fail basis against defined scenarios.\nSupplier Negotiations (if required)\n-Unscored negotiation meetings may be held to clarify and refine proposals ahead of final submissions.\nBest and Final Offer (BAFO) Submission\n-Remaining suppliers submit updated technical and commercial responses.\n-Changes must be clearly tracked and highlighted.\nFinal Evaluation and Moderation\n-BAFO responses are evaluated and moderated using the same criteria as initial tenders.\n-Minimum performance thresholds apply.\nAward Decision\n-The Most Advantageous Tender is determined using a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%).\n-Notification of award is issued via Jaggaer, followed by an 8-day standstill period.\nThe indicitive procurement timeline is as follows. Please note that this will be superceded by the timeline included within the ITT Instructions to Suppliers:\nIssue of Tender Notice: 28 November 2025\nClarification window for Qualification phase closes: 15 December 2025\nProcurement Specific Questionnaire (PSQ) Submission Deadline: 12.00 noon, 12 January 2026\nPSQ Outcome communicated to Suppliers: 29 January 2026\nClarification window closes for Initial Tender phase: 16 February 2026\nInitial Tender submission deadline: 12.00 noon, 2 March 2026\nInitial Tender outcome communicated: 30 April 2026\nTechnical Demonstrations: May 2026\nNegotiation Meetings: June 2026\nInvitation to submit Best and Final Offer (BAFO): 29 June 2026\nClarification window closes for BAFO phase: 9 July 2026\nBAFO submission deadline: 12.00 noon, 20 July 2026\nIntention to award notification: November 2026\nContract award: November 2026\nImplementation period begins: December 2026\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "noLotsDivisionRationale": "Opportunities to divide the contract into lots were carefully considered. \nThis included careful consideration of feedback received from the market during five rounds of market engagement where the market, which supported the decision to consolidate. \nVarious lotting scenarios based on expertise and geography were tested through Market Engagement and further Internal Options Analysis. A decision was taken to award the contract under a single lot primarily due to: \n-The requirement to improve consistency across the service.\n-Confirmation received through Market Engagement that there was existing market capability to deliver the full service under one single contract.\n-While the contract is not being divided into lots, there are likely to be opportunities for SME to participate in collaborative bids."
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2032-12-01T23:59:59+00:00"
        }
      ]
    },
    "awardPeriod": {
      "endDate": "2026-11-16T23:59:59+00:00"
    },
    "description": "The Home Office English Language Test (HOELT) Programme vision is to deliver a best-in-class language testing service, underpinned by automation and efficiency to enable critical UK Visa and Immigration decision making. To do this, we need to deliver a secure, accessible and fair English Language Testing service for our customers.   \nThis procurement seeks a fully remote language testing service, balancing continuity with improvements and transformation. HOELT will move to a digital-by-default approach, while upholding the rigorous standards necessary to support our immigration decisions. The successful provider will deliver a service that combines technological innovation with security assurance, enabling customers to demonstrate their English language skills with confidence and convenience throughout their UK immigration journey.  \nOverview of the Service: \nThe Supplier shall provide a fully managed Remote Testing service.  HOELTs shall be delivered securely in any location where the Customer chooses to take the test, provided secure test conditions are met.  \nThe HOELTs shall be available in two formats:   \n2-Facet: Speaking and Listening (A1 to C2)   \n4-Facet: Speaking, Listening, Reading, and Writing (A1 to C2)  \nThe HOELT Fees shall be regulated, as determined by the Authority.\nAll HOELT scores shall map clearly to CEFR levels A1 to C2, as published by the Council of Europe.  \nAuthority recognises that there is significant uncertainty regarding future demand for English Language Testing (ELT) services in each country and location, the advertised contract value must be concidered in this context. This uncertainty arises from a combination of factors, including:  \nOngoing changes to UK immigration policy following the Immigration White Paper;  \nThe transition to a new contracting model for the delivery of ELT services;  \nBroader external influences such as global events, geopolitical developments, environmental disruptions, and demographic shifts.  \nGiven this context, the Authority is unable to provide indicative forecasts or guarantees regarding future test volumes. \nThe Service must therefore be demonstrably scalable and responsive to fluctuations in demand, both increases and decreases. The Supplier shall proactively manage changes in demand and demonstrate flexibility in adapting to evolving Service requirements throughout the Term. \nPlease note, five Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. \nLinks to the notices published in relation to the market engagement are below for further information: \nRFI 1:  https://www.find-tender.service.gov.uk/Notice/027422-2024\nRF 2: https://www.find-tender.service.gov.uk/Notice/035979-2024\nRFI 3: https://www.find-tender.service.gov.uk/Notice/014337-2025\nRFI 4: https://www.find-tender.service.gov.uk/Notice/036839-2025\nRFI 5: https://www.find-tender.service.gov.uk/Notice/054810-2025",
    "tenderPeriod": {
      "endDate": "2026-01-12T12:00:00+00:00"
    },
    "enquiryPeriod": {
      "endDate": "2025-12-15T23:59:00+00:00"
    },
    "hasRecurrence": true,
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "All submissions will be completed through the Jaggaer portal, for which you can login here: https://homeoffice.app.jaggaer.com/web/login.html \nIf you have not yet registered on Jaggaer, this can also be done online through the above link and clicking on ‘To register click here’. \nPlease note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering. \nOnce you have registered on the eSourcing Portal, you can request access to the NDA, by emailing HOELT2024@homeoffice.gov.uk. Your email must clearly state the exact name that you used to register on Jaggaer. Once enabled, you should receive a link to the NDA from Jaggaer. \nOnce you have submitted a signed NDA you will be given access to the documents for the first stage of the procurement. \nFor technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PWGC-6513-PQLZ",
      "name": "Home Office",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
        "url": "https://homeoffice.app.jaggaer.com/web/login.html",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PWGC-6513-PQLZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "HOELT2024@homeoffice.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
28 Nov 2025 · 078044-2025 · tender
{
  "id": "078044-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-11-28T12:12:09Z",
  "ocid": "ocds-h6vhtk-0500b5",
  "buyer": {
    "id": "GB-PPON-PWGC-6513-PQLZ",
    "name": "Home Office"
  },
  "tender": {
    "id": "ocds-h6vhtk-0500b5",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 680000000,
          "currency": "GBP",
          "amountGross": 816000000
        },
        "status": "active",
        "options": {
          "description": "Amendments to immigration and nationality rules, policy, or other legislation \nIntroduction of new test types beyond the English Language Test (ELT) \nAdoption of new technology or digital delivery methods \nChanges to the scope of countries or customer groups covered \nService improvements identified during the contract term \nResponses to new or evolving fraud threats \nAdjustments due to global or country-specific political or socio-economic events \nCollaboration with other Government Departments \nChanges to regulated fee arrangements or other fee structures \nModifications to Added Value Services (AVS), including services offered, controls, reporting, and remuneration \nCommercialisation of ELT or related services \nAdditional changes required to ensure continued compliance, innovation, and service quality."
        },
        "renewal": {
          "description": "The period of up to three (3) years from the end of the Initial Term, which the Authority may elect to invoke for up to three (3) additional periods of up to twelve (12) months"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "awardCriteria": {
          "criteria": [
            {
              "name": "Ways of working",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "The English Language Test (ELT)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Identity Verification",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Appointment Booking",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Fee Handling",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Added Value Service (AVS)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Test Delivery",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Technology Design & Architecture",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Artificial Intelligence (AI)",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Customer support",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Integrity",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Security",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 4%"
            },
            {
              "name": "Incident management",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Audits",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Marking and Results",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 3%"
            },
            {
              "name": "Performance",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Customer insight",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 1%"
            },
            {
              "name": "Implementation",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 6%"
            },
            {
              "name": "Testing Procedures",
              "type": "quality",
              "description": "Suppliers will be required to respond to a question within the Quality Questionnaire scored on a 0-10 scale and weighted at 2%"
            },
            {
              "name": "Social Value",
              "type": "quality",
              "description": "Suppliers will be required to respond to 4 quality questions within the Quality Questionnaire, each scored on a 0-10 scale at a total weighting of 10%"
            },
            {
              "name": "Price",
              "type": "price",
              "description": "Supplier's total Bid price."
            }
          ],
          "weightingDescription": "Most Advantageous Tender (MAT) determined by a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%) scores. Minimum performance thresholds apply at each stage. Full details of evaluation methodology and scoring are set out in the ITT."
        },
        "contractPeriod": {
          "endDate": "2031-11-30T23:59:59+00:00",
          "startDate": "2026-12-01T00:00:00+00:00",
          "maxExtentDate": "2034-11-30T23:59:59+00:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\n-Registration on the Central Digital Platform and submit core supplier information. (Please see: https://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html for guidance)\n-Demonstrate economic and financial standing, including minimum turnover, credit rating, operating margin, and net worth as specified in the procurement documents.\n-Hold or commit to obtain required insurance levels prior to contract award.\nFull details will be included within the ITT documentation."
            },
            {
              "type": "technical",
              "description": "Suppliers must meet conditions of participation through the completion of the Procurement Specific Questionnaire including:\nProvide evidence of relevant technical ability, including, where available, contract examples and required accreditations.\nEnsure any associated persons or subcontractors relied upon also meet these requirements and submit information as required.\nFull details and assessment criteria are set out in the Procurement Specific Questionnaire and Invitation to Tender documents.\nFull details will be included within the ITT documentation."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "additionalClassifications": [
          {
            "id": "75131100",
            "scheme": "CPV",
            "description": "General personnel services for the government"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72212190",
            "scheme": "CPV",
            "description": "Educational software development services"
          },
          {
            "id": "75110000",
            "scheme": "CPV",
            "description": "General public services"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          },
          {
            "id": "32270000",
            "scheme": "CPV",
            "description": "Digital transmission apparatus"
          },
          {
            "id": "72222300",
            "scheme": "CPV",
            "description": "Information technology services"
          }
        ]
      }
    ],
    "title": "Home Office English Language Testing (HOELT) Services",
    "value": {
      "amount": 680000000,
      "currency": "GBP",
      "amountGross": 816000000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "future",
        "documentType": "biddingDocuments",
        "accessDetails": "The Authority will be sharing the NDA for the procurement via Jaggaer. Once the NDA is signed, the Authority will share Tender documents. \nDocuments that will be available for download will include:\ni)\tthe Procurement Specific Questionnaire (Appendix 1), used for gathering information to qualify Suppliers for further evaluation;\nii)\tthe Contract (Appendix 2), this is the draft Contract, including the service description, Key Performance Indicators, and implementation schedules;\niii)\tthe Quality Questionnaire (Appendix 3), that will be used to assess Suppliers’ technical capability.\niv)\tthe Financial Pricing Model (Appendix 4), that will be used to assess Suppliers’ commercial proposals;\nv)\tthe Non-Collusion Certificate (Appendix 5), a certificate provided for Suppliers’ declaration of bidding in good faith;\nvi)\tthe Clarification Questions Template (Appendix 6), a template for submitting clarification questions on any aspect of the procurement\nvii)\tsupporting documentation held within the Data Room\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
      },
      {
        "id": "078044-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/078044-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-11-28T12:12:09Z"
      }
    ],
    "procedure": {
      "features": "The procurement will follow a staged process as set out in the Invitation to Tender (ITT):\nQualification Envelope (Procurement Specific Questionnaire)\n-Suppliers submit responses to mandatory pass/fail questions and selection criteria.\n-Only suppliers who pass all mandatory criteria progress to the next stage.\nInitial Tender Submission\n-Qualified suppliers submit full tenders, including technical and commercial responses.\n-Tenders are checked for completeness, compliance, and acceptance of contract terms.\nTechnical Evaluation\n-Technical responses are assessed by an Evaluation Panel using published scoring criteria.\n-Minimum performance thresholds apply to critical questions.\nModeration and Shortlisting\n-Individual scores are moderated to reach consensus.\n-The Authority reserves the right to shortlist up to seven highest-scoring suppliers (or more in the event of tied scores).\nTechnical Demonstrations (if required)\n-Shortlisted suppliers may be invited to demonstrate their proposed solutions.\n-Demonstrations are scored on a pass/fail basis against defined scenarios.\nSupplier Negotiations (if required)\n-Unscored negotiation meetings may be held to clarify and refine proposals ahead of final submissions.\nBest and Final Offer (BAFO) Submission\n-Remaining suppliers submit updated technical and commercial responses.\n-Changes must be clearly tracked and highlighted.\nFinal Evaluation and Moderation\n-BAFO responses are evaluated and moderated using the same criteria as initial tenders.\n-Minimum performance thresholds apply.\nAward Decision\n-The Most Advantageous Tender is determined using a Weighted Value for Money Index (WVFMI), combining quality (60%) and price (40%).\n-Notification of award is issued via Jaggaer, followed by an 8-day standstill period.\nThe indicitive procurement timeline is as follows. Please note that this will be superceded by the timeline included within the ITT Instructions to Suppliers:\nIssue of Tender Notice: 28 November 2025\nClarification window for Qualification phase closes: 15 December 2025\nProcurement Specific Questionnaire (PSQ) Submission Deadline: 12.00 noon, 12 January 2026\nPSQ Outcome communicated to Suppliers: 29 January 2026\nClarification window closes for Initial Tender phase: 16 February 2026\nInitial Tender submission deadline: 12.00 noon, 2 March 2026\nInitial Tender outcome communicated: 30 April 2026\nTechnical Demonstrations: May 2026\nNegotiation Meetings: June 2026\nInvitation to submit Best and Final Offer (BAFO): 29 June 2026\nClarification window closes for BAFO phase: 9 July 2026\nBAFO submission deadline: 12.00 noon, 20 July 2026\nIntention to award notification: November 2026\nContract award: November 2026\nImplementation period begins: December 2026\nThe Authority reserves the right to amend, vary, or withdraw any aspect of this procurement process at any time, including but not limited to the structure, stages, timelines, and evaluation methodology. Any such changes will be communicated to all participating suppliers in a timely and transparent manner."
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "lotDetails": {
      "noLotsDivisionRationale": "Opportunities to divide the contract into lots were carefully considered. \nThis included careful consideration of feedback received from the market during five rounds of market engagement where the market, which supported the decision to consolidate. \nVarious lotting scenarios based on expertise and geography were tested through Market Engagement and further Internal Options Analysis. A decision was taken to award the contract under a single lot primarily due to: \n-The requirement to improve consistency across the service.\n-Confirmation received through Market Engagement that there was existing market capability to deliver the full service under one single contract.\n-While the contract is not being divided into lots, there are likely to be opportunities for SME to participate in collaborative bids."
    },
    "recurrence": {
      "dates": [
        {
          "startDate": "2032-12-01T23:59:59+00:00"
        }
      ]
    },
    "awardPeriod": {
      "endDate": "2026-11-16T23:59:59+00:00"
    },
    "description": "The Home Office English Language Test (HOELT) Programme vision is to deliver a best-in-class language testing service, underpinned by automation and efficiency to enable critical UK Visa and Immigration decision making. To do this, we need to deliver a secure, accessible and fair English Language Testing service for our customers.   \nThis procurement seeks a fully remote language testing service, balancing continuity with improvements and transformation. HOELT will move to a digital-by-default approach, while upholding the rigorous standards necessary to support our immigration decisions. The successful provider will deliver a service that combines technological innovation with security assurance, enabling customers to demonstrate their English language skills with confidence and convenience throughout their UK immigration journey.  \nOverview of the Service: \nThe Supplier shall provide a fully managed Remote Testing service.  HOELTs shall be delivered securely in any location where the Customer chooses to take the test, provided secure test conditions are met.  \nThe HOELTs shall be available in two formats:   \n2-Facet: Speaking and Listening (A1 and A2)   \n4-Facet: Speaking, Listening, Reading, and Writing (A1 to C2)  \nThe HOELT Fees shall be regulated, as determined by the Authority.\nAll HOELT scores shall map clearly to CEFR levels A1 to C2, as published by the Council of Europe.  \nAuthority recognises that there is significant uncertainty regarding future demand for English Language Testing (ELT) services in each country and location, the advertised contract value must be concidered in this context. This uncertainty arises from a combination of factors, including:  \nOngoing changes to UK immigration policy following the Immigration White Paper;  \nThe transition to a new contracting model for the delivery of ELT services;  \nBroader external influences such as global events, geopolitical developments, environmental disruptions, and demographic shifts.  \nGiven this context, the Authority is unable to provide indicative forecasts or guarantees regarding future test volumes. \nThe Service must therefore be demonstrably scalable and responsive to fluctuations in demand, both increases and decreases. The Supplier shall proactively manage changes in demand and demonstrate flexibility in adapting to evolving Service requirements throughout the Term. \nPlease note, five Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. \nLinks to the notices published in relation to the market engagement are below for further information: \nRFI 1:  https://www.find-tender.service.gov.uk/Notice/027422-2024\nRF 2: https://www.find-tender.service.gov.uk/Notice/035979-2024\nRFI 3: https://www.find-tender.service.gov.uk/Notice/014337-2025\nRFI 4: https://www.find-tender.service.gov.uk/Notice/036839-2025\nRFI 5: https://www.find-tender.service.gov.uk/Notice/054810-2025",
    "tenderPeriod": {
      "endDate": "2026-01-12T12:00:00+00:00"
    },
    "enquiryPeriod": {
      "endDate": "2025-12-15T23:59:00+00:00"
    },
    "hasRecurrence": true,
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "All submissions will be completed through the Jaggaer portal, for which you can login here: https://homeoffice.app.jaggaer.com/web/login.html \nIf you have not yet registered on Jaggaer, this can also be done online through the above link and clicking on ‘To register click here’. \nPlease note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering. \nOnce you have registered on the eSourcing Portal, you can request access to the NDA, by emailing HOELT2024@homeoffice.gov.uk. Your email must clearly state the exact name that you used to register on Jaggaer. Once enabled, you should receive a link to the NDA from Jaggaer. \nOnce you have submitted a signed NDA you will be given access to the documents for the first stage of the procurement. \nFor technical assistance on use of the eSourcing Portal please contact the JAGGAER Supplier Helpdesk at customersupport@jaggaer.com or 0800 069 8630 (0800 - 1800hrs).",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PWGC-6513-PQLZ",
      "name": "Home Office",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
        "url": "https://homeoffice.app.jaggaer.com/web/login.html",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PWGC-6513-PQLZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "HOELT2024@homeoffice.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
10 Sept 2025 · 055549-2025 · planningUpdate
{
  "id": "055549-2025",
  "tag": [
    "planningUpdate"
  ],
  "date": "2025-09-10T16:30:53+01:00",
  "ocid": "ocds-h6vhtk-0500b5",
  "buyer": {
    "id": "GB-PPON-PWGC-6513-PQLZ",
    "name": "Home Office"
  },
  "tender": {
    "id": "ocds-h6vhtk-0500b5",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2031-08-03T23:59:59+01:00",
          "startDate": "2026-08-03T00:00:00+01:00",
          "maxExtentDate": "2034-08-03T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "75131100",
            "scheme": "CPV",
            "description": "General personnel services for the government"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72212190",
            "scheme": "CPV",
            "description": "Educational software development services"
          },
          {
            "id": "75110000",
            "scheme": "CPV",
            "description": "General public services"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          },
          {
            "id": "32270000",
            "scheme": "CPV",
            "description": "Digital transmission apparatus"
          },
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            "id": "72222300",
            "scheme": "CPV",
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    ],
    "title": "Market Testing for Home Office English Language Testing (HOELT) Services: Fifth Request for Information",
    "value": {
      "amount": 680000000,
      "currency": "GBP",
      "amountGross": 816000000
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    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Secretary of State for the Home Department, through UK Visas and Immigration (UKVI), is reviewing options for the future procurement of a Home Office English Language Test (HOELT), to be delivered in the UK and internationally.\nSome immigration routes require applicants to demonstrate English language proficiency. The HOELT will assess speaking, listening, and, where applicable, reading and writing skills between CEFR levels A1 and C2.\nUKVI intends to procure a Home Office–branded test with two core elements:\n1. Test Provision\nThe supplier will be responsible for:\n•\tDeveloping, maintaining, and updating the test content\n•\tProviding a secure test delivery system\n•\tMarking tests, returning verified results, and conducting post-test verification\n•\tEvaluating and moderating test performance\n•\tPerforming robust anti-fraud checks\n•\tSecuring independent assurance of test quality and integrity\n2. Test Facilitation\nThe supplier will be responsible for:\n•\tOperating an online platform for test booking and result delivery\n•\tEstablishing and managing global testing\n•\tProviding trained invigilators\n•\tConducting secure ID verification and ensuring strict exam conditions\n•\tSupporting audit processes to uphold security and delivery standards\nPlease note: that there are currently 268 test centres operating across 142 countries globally.\nThis 5th round of Market Engagement is being undertaken to gather supplier feedback on the draft requirements for HOELT, ensuring they are clear, proportionate, and achievable.  \nRFI 4 explored market capability and the maturity of remote testing solutions. Building on this feedback, the Home Office is exploring a ‘Digital by Default’ service, with remote proctoring as the primary mode of delivery and physical test centres available where remote solutions are not feasible.",
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
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  "parties": [
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      "id": "GB-PPON-PWGC-6513-PQLZ",
      "name": "Home Office",
      "roles": [
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      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
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            "scheme": "UK_CA_TYPE",
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      "identifier": {
        "id": "PWGC-6513-PQLZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "HOELT2024@homeoffice.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "055549-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/055549-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-09-10T16:30:53+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-09-22T23:59:59+01:00",
        "description": "This notice relates to a fifth round of market engagement in relation to this opportunity. The primary purpose of the engagement is to: \nUnderstand the feasibility of delivering a secure, remote English Language Testing service.  \n1. To express an interest, participants must first be registered on the Home Office’s eSourcing Portal (JAGGAER). If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here Link. \n2. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so. \n3. Registering on Jaggaer will not provide immediate access to the fifth round RFI. Once you have registered on JAGGAER, a registered user can express an interest for a specific procurement. This is done by emailing HOELT2024@homeoffice.gov.uk as below: \nEmail subject line: HOELT Procurement - Expression of Interest \nEmail to include: Organisation name (as registered on JAGGAER),  \nContact name, E-mail address and telephone number. \n4. Once the above steps are completed, participants will be granted access to the Non-Disclosure Agreement (NDA) event in JAGGAER. \n5. Participants should then complete and return their signed NDA, via JAGGAER, in order to be added to the RFI event which is open until 22/09/25 at 12:00 midday (BST). \n6. Participants should ensure that they leave enough time to submit your NDA and your RFI responses in time for close date of 22/09/25 at 12:00 midday (BST). \nPlease note: if you have previously signed an NDA for RFI1 or RFI2 Market Engagement, but did not complete an NDA for RFI3 or RFI4, you are still required to sign a new NDA and follow the process above. If you completed an NDA in relation to RFI3 or RFI4 you are not required to submit an additional NDA. Once you have completed the process above, you will be added to the RFI."
      }
    ]
  },
  "initiationType": "tender"
}
9 Sept 2025 · 054974-2025 · planningUpdate
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  "date": "2025-09-09T12:19:02+01:00",
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    "aboveThreshold": true,
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        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 4DF",
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  "planning": {
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        "url": "https://www.find-tender.service.gov.uk/Notice/054974-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
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    "milestones": [
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        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-09-22T23:59:59+01:00",
        "description": "This notice relates to a fifth round of market engagement in relation to this opportunity. The primary purpose of the engagement is to: \nUnderstand the feasibility of delivering a secure, remote English Language Testing service.  \n1. To express an interest, participants must first be registered on the Home Office’s eSourcing Portal (JAGGAER). If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here Link. \n2. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so. \n3. Registering on Jaggaer will not provide immediate access to the fifth round RFI. Once you have registered on JAGGAER, a registered user can express an interest for a specific procurement. This is done by emailing HOELT2024@homeoffice.gov.uk as below: \nEmail subject line: HOELT Procurement - Expression of Interest \nEmail to include: Organisation name (as registered on JAGGAER),  \nContact name, E-mail address and telephone number. \n4. Once the above steps are completed, participants will be granted access to the Non-Disclosure Agreement (NDA) event in JAGGAER. \n5. Participants should then complete and return their signed NDA, via JAGGAER, in order to be added to the RFI event which is open until 22/09/25 at 12:00 midday (BST). \n6. Participants should ensure that they leave enough time to submit your NDA and your RFI responses in time for close date of 22/09/25 at 12:00 midday (BST). \nPlease note: if you have previously signed an NDA for RFI1 or RFI2 Market Engagement, but did not complete an NDA for RFI3 or RFI4, you are still required to sign a new NDA and follow the process above. If you completed an NDA in relation to RFI3 or RFI4 you are not required to submit an additional NDA. Once you have completed the process above, you will be added to the RFI."
      }
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  "initiationType": "tender"
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8 Sept 2025 · 054810-2025 · planningUpdate
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  "date": "2025-09-08T16:56:48+01:00",
  "ocid": "ocds-h6vhtk-0500b5",
  "buyer": {
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        "contractPeriod": {
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    "title": "Market Testing for Home Office English Language Testing (HOELT) Services: Fifth Request for Information",
    "value": {
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      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
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    "description": "The Secretary of State for the Home Department, through UK Visas and Immigration (UKVI), is reviewing options for the future procurement of a Home Office English Language Test (HOELT), to be delivered in the UK and internationally.\nSome immigration routes require applicants to demonstrate English language proficiency. The HOELT will assess speaking, listening, and, where applicable, reading and writing skills between CEFR levels A1 and C1.\nUKVI intends to procure a Home Office–branded test with two core elements:\n1. Test Provision\nThe supplier will be responsible for:\n•\tDeveloping, maintaining, and updating the test content\n•\tProviding a secure test delivery system\n•\tMarking tests, returning verified results, and conducting post-test verification\n•\tEvaluating and moderating test performance\n•\tPerforming robust anti-fraud checks\n•\tSecuring independent assurance of test quality and integrity\n2. Test Facilitation\nThe supplier will be responsible for:\n•\tOperating an online platform for test booking and result delivery\n•\tEstablishing and managing global testing\n•\tProviding trained invigilators\n•\tConducting secure ID verification and ensuring strict exam conditions\n•\tSupporting audit processes to uphold security and delivery standards\nPlease note: that there are currently 268 test centres operating across 142 countries globally.\nThis 5th round of Market Engagement is being undertaken to gather supplier feedback on the draft requirements for HOELT, ensuring they are clear, proportionate, and achievable.  \nRFI 4 explored market capability and the maturity of remote testing solutions. Building on this feedback, the Home Office is exploring a ‘Digital by Default’ service, with remote proctoring as the primary mode of delivery and physical test centres available where remote solutions are not feasible.",
    "aboveThreshold": true,
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        "postalCode": "SW1P 4DF",
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        "description": "This notice relates to a fifth round of market engagement in relation to this opportunity. The primary purpose of the engagement is to: \nUnderstand the feasibility of delivering a secure, remote English Language Testing service.  \n1. To express an interest, participants must first be registered on the Home Office’s eSourcing Portal (JAGGAER). If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here Link. \n2. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so. \n3. Registering on Jaggaer will not provide immediate access to the fifth round RFI. Once you have registered on JAGGAER, a registered user can express an interest for a specific procurement. This is done by emailing HOELT2024@homeoffice.gov.uk as below: \nEmail subject line: HOELT Procurement - Expression of Interest \nEmail to include: Organisation name (as registered on JAGGAER),  \nContact name, E-mail address and telephone number. \n4. Once the above steps are completed, participants will be granted access to the Non-Disclosure Agreement (NDA) event in JAGGAER. \n5. Participants should then complete and return their signed NDA, via JAGGAER, in order to be added to the RFI event which is open until 22/09/25 at 12:00 midday (BST). \n6. Participants should ensure that they leave enough time to submit your NDA and your RFI responses in time for close date of 22/09/25 at 12:00 midday (BST). \nPlease note: if you have previously signed an NDA for RFI1 or RFI2 Market Engagement, but did not complete an NDA for RFI3 or RFI4, you are still required to sign a new NDA and follow the process above. If you completed an NDA in relation to RFI3 or RFI4 you are not required to submit an additional NDA. Once you have completed the process above, you will be added to the RFI."
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8 Sept 2025 · 054809-2025 · planning
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  "date": "2025-09-08T16:54:52+01:00",
  "ocid": "ocds-h6vhtk-0500b5",
  "buyer": {
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    "aboveThreshold": true,
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          }
        ]
      },
      "identifier": {
        "id": "PWGC-6513-PQLZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "HOELT2024@homeoffice.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "054809-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/054809-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-09-08T16:54:52+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-09-22T23:59:59+01:00",
        "description": "This notice relates to a fifth round of market engagement in relation to this opportunity. The primary purpose of the engagement is to: \nUnderstand the feasibility of delivering a secure, remote English Language Testing service.  \n1. To express an interest, participants must first be registered on the Home Office’s eSourcing Portal (JAGGAER). If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here Link. \n2. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so. \n3. Registering on Jaggaer will not provide immediate access to the fifth round RFI. Once you have registered on JAGGAER, a registered user can express an interest for a specific procurement. This is done by emailing HOELT2024@homeoffice.gov.uk as below: \nEmail subject line: HOELT Procurement - Expression of Interest \nEmail to include: Organisation name (as registered on JAGGAER),  \nContact name, E-mail address and telephone number. \n4. Once the above steps are completed, participants will be granted access to the Non-Disclosure Agreement (NDA) event in JAGGAER. \n5. Participants should then complete and return their signed NDA, via JAGGAER, in order to be added to the RFI event which is open until 22/09/25 at 12:00 midday (BST). \n6. Participants should ensure that they leave enough time to submit your NDA and your RFI responses in time for close date of 22/09/25 at 12:00 midday (BST). \nPlease note: if you have previously signed an NDA for RFI1 or RFI2 Market Engagement, but did not complete an NDA for RFI3 or RFI4, you are still required to sign a new NDA and follow the process above. If you completed an NDA in relation to RFI3 or RFI4 you are not required to submit an additional NDA. Once you have completed the process above, you will be added to the RFI."
      }
    ]
  },
  "initiationType": "tender"
}
2 Jul 2025 · 036839-2025 · planning
{
  "id": "036839-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-07-02T14:41:24+01:00",
  "ocid": "ocds-h6vhtk-0500b5",
  "buyer": {
    "id": "GB-PPON-PWGC-6513-PQLZ",
    "name": "Home Office"
  },
  "tender": {
    "id": "ocds-h6vhtk-0500b5",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2031-08-03T23:59:59+01:00",
          "startDate": "2026-08-03T00:00:00+01:00",
          "maxExtentDate": "2034-08-03T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "75131100",
            "scheme": "CPV",
            "description": "General personnel services for the government"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72212190",
            "scheme": "CPV",
            "description": "Educational software development services"
          },
          {
            "id": "75110000",
            "scheme": "CPV",
            "description": "General public services"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          },
          {
            "id": "32270000",
            "scheme": "CPV",
            "description": "Digital transmission apparatus"
          },
          {
            "id": "72222300",
            "scheme": "CPV",
            "description": "Information technology services"
          }
        ]
      }
    ],
    "title": "Market Testing for Home Office English Language Testing (HOELT) Services: Fourth Request for Information",
    "value": {
      "amount": 680000000,
      "currency": "GBP",
      "amountGross": 816000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Secretary of State for the Home Department, through UK Visas and Immigration (UKVI), is reviewing options for the future procurement of a Home Office English Language Test (HOELT), to be delivered in the UK and internationally.\nSome immigration routes require applicants to demonstrate English language proficiency. The HOELT will assess speaking, listening, and, where applicable, reading and writing skills between CEFR levels A1 and C1.\nUKVI intends to procure a dedicated, Home Office–branded test with two core elements:\n1. Test Provision\nThe supplier will be responsible for:\n•\tDeveloping, maintaining, and updating the test content\n•\tProviding a secure test delivery system\n•\tMarking tests, returning verified results, and conducting post-test verification\n•\tEvaluating and moderating test performance\n•\tPerforming robust anti-fraud checks\n•\tSecuring independent assurance of test quality and integrity\n2. Test Facilitation\nThe supplier will be responsible for:\n•\tOperating an online platform for test booking and result delivery\n•\tEstablishing and managing global test centres\n•\tProviding trained invigilators\n•\tConducting secure ID verification and ensuring strict exam conditions\n•\tSupporting audit processes to uphold security and delivery standards\nPlease note: that there are 268 test centres operating across 142 countries globally.\nThis 4th round of Market Engagement is being undertaken, to gather market insights on newly available and emerging technology in relation to remote testing, and the viability of incorporating this into the HOELT service.",
    "communication": {
      "futureNoticeDate": "2025-08-04T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PWGC-6513-PQLZ",
      "name": "Home Office",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PWGC-6513-PQLZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "name@homeoffice.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "036839-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/036839-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-07-02T14:41:24+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-07-17T23:59:59+01:00",
        "description": "This notice relates to a fourth round of market engagement in relation to this opportunity. The primary purpose of the engagement is to:\n•\tUnderstand the viability of transitioning to a digital service model for English Language Testing.\n1. To express an interest, participants must first be registered on the Home Office’s eSourcing Portal (JAGGAER). If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here Link.\n2. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so.\n3. Registering on Jaggaer will not provide immediate access to the fourth round RFI. Once you have registered on JAGGAER, a registered user can express an interest for a specific procurement. This is done by emailing HOELT2024@homeoffice.gov.uk as below:\nEmail subject line: HOELT Procurement - Expression of Interest\nEmail to include: Organisation name (as registered on JAGGAER), \nContact name, E-mail address and telephone number.\n4. Once the above steps are completed, participants will be granted access to the Non-Disclosure Agreement (NDA) event in JAGGAER.\n5. Participants should then complete and return their signed NDA, via JAGGAER, in order to be added to the RFI event which is open until 17/07/25. \n6. Participants should ensure that they leave enough time to submit your NDA and your RFI responses in time for close date of 17/07/25.\nPlease note: if you have previously signed an NDA for RFI1 or RFI2 Market Engagement, but did not complete an NDA for RFI3, you are still required to sign a new NDA and follow the process above. If you completed an NDA in relation to RFI3 you are not required to submit an additional NDA. Once you have completed the process above, you will be added to the RFI."
      }
    ]
  },
  "initiationType": "tender"
}
10 Apr 2025 · 014337-2025 · planning
{
  "id": "014337-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-04-10T14:56:52+01:00",
  "ocid": "ocds-h6vhtk-0500b5",
  "buyer": {
    "id": "GB-PPON-PWGC-6513-PQLZ",
    "name": "Home Office"
  },
  "tender": {
    "id": "ocds-h6vhtk-0500b5",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "contractPeriod": {
          "endDate": "2031-08-03T23:59:59+01:00",
          "startDate": "2026-08-03T00:00:00+01:00",
          "maxExtentDate": "2034-08-03T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "BD",
            "country": "BD",
            "countryName": "Bangladesh"
          },
          {
            "region": "CN",
            "country": "CN",
            "countryName": "China"
          },
          {
            "region": "GH",
            "country": "GH",
            "countryName": "Ghana"
          },
          {
            "region": "IN",
            "country": "IN",
            "countryName": "India"
          },
          {
            "region": "NG",
            "country": "NG",
            "countryName": "Nigeria"
          },
          {
            "region": "PH",
            "country": "PH",
            "countryName": "Philippines"
          },
          {
            "region": "PK",
            "country": "PK",
            "countryName": "Pakistan"
          },
          {
            "region": "SA",
            "country": "SA",
            "countryName": "Saudi Arabia"
          },
          {
            "region": "ZA",
            "country": "ZA",
            "countryName": "South Africa"
          },
          {
            "region": "ZW",
            "country": "ZW",
            "countryName": "Zimbabwe"
          },
          {
            "region": "UK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "75131100",
            "scheme": "CPV",
            "description": "General personnel services for the government"
          },
          {
            "id": "48190000",
            "scheme": "CPV",
            "description": "Educational software package"
          },
          {
            "id": "72000000",
            "scheme": "CPV",
            "description": "IT services: consulting, software development, Internet and support"
          },
          {
            "id": "72212190",
            "scheme": "CPV",
            "description": "Educational software development services"
          },
          {
            "id": "75110000",
            "scheme": "CPV",
            "description": "General public services"
          },
          {
            "id": "79000000",
            "scheme": "CPV",
            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
          }
        ]
      }
    ],
    "title": "Global facilitation of HOELT and associated services",
    "value": {
      "amount": 680000000,
      "currency": "GBP",
      "amountGross": 816000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The Secretary of State for the Home Department, through UK Visas and Immigration (UKVI), is reviewing options for the future procurement of a Home Office English Language Test (HOELT), to be delivered in the UK and internationally.\nSome immigration routes require applicants to demonstrate English language proficiency. The HOELT will assess speaking, listening, and, where applicable, reading and writing skills between CEFR levels A1 and C1.\nUKVI intends to procure a dedicated, Home Office–branded test with two core elements:\n1. Test Provision\nThe supplier will be responsible for:\n•\tDeveloping, maintaining, and updating the test content\n•\tProviding a secure test delivery system\n•\tMarking tests, returning verified results, and conducting post-test verification\n•\tEvaluating and moderating test performance\n•\tPerforming robust anti-fraud checks\n•\tSecuring independent assurance of test quality and integrity\n2. Test Facilitation\nThe supplier will be responsible for:\n•\tOperating an online platform for test booking and result delivery\n•\tEstablishing and managing global test centres\n•\tProviding trained invigilators\n•\tConducting secure ID verification and ensuring strict exam conditions\n•\tSupporting audit processes to uphold security and delivery standards\nPlease note: The estimated contract value has been updated from the £1,130,000,000 included in the previously published PIN. This is a result of internal Should Cost Modelling exercises based on the latest data, and the ongoing refinement of requirements.",
    "communication": {
      "futureNoticeDate": "2025-08-01T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PWGC-6513-PQLZ",
      "name": "Home Office",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI32",
        "country": "GB",
        "locality": "London",
        "postalCode": "SW1P 4DF",
        "countryName": "United Kingdom",
        "streetAddress": "2 Marsham Street"
      },
      "details": {
        "url": "https://www.gov.uk/government/organisations/home-office",
        "classifications": [
          {
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - central government"
          }
        ]
      },
      "identifier": {
        "id": "PWGC-6513-PQLZ",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "HOELT2024@homeoffice.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "014337-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/014337-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-04-10T14:56:52+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-05-08T23:59:59+01:00",
        "description": "This notice relates to a third round of market engagement in relation to this opportunity. The primary purpose of the engagement is to:\n•\tUpdate the market on the target date for Tender Publication; and\n•\tConfirm the level of interest in the delivery of the Service under a single Contract.\n1. To express an interest, participants must first be registered on the Home Office’s eSourcing Portal (JAGGAER). If you have not yet registered, this can be done online at https://homeoffice.app.jaggaer.com/web/login.html by following the Register Here Link.\n2. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering and who will be entering into a contract if invited to do so.\n3. Registering on Jaggaer will not provide immediate access to the third round RFI. Once you have registered on JAGGAER, a registered user can express an interest for a specific procurement. This is done by emailing HOELT2024@homeoffice.gov.uk as below:\nEmail subject line: HOELT Procurement - Expression of Interest\nEmail to include: Organisation name (as registered on JAGGAER), \nContact name, E-mail address and telephone number.\n4. Once the above steps are completed, participants will be granted access to the Non-Disclosure Agreement (NDA) event in JAGGAER.\n5. Participants should then complete and return their signed NDA, via JAGGAER, in order to be added to the RFI event which is open until 08/05/25. \n6. Participants should ensure that they leave enough time to submit your NDA and your RFI responses in time for close date of 08/05/25. \nPlease note: if you have previously signed an NDA for RFI1 or RFI2 Market Engagement you are still required to sign a new NDA and follow the process above. The new NDA will cover RFI3 and the procurement process itself. Once you have completed the process above, you will be added to the RFI once it is live from 10/04/25."
      }
    ]
  },
  "initiationType": "tender"
}