Official UK procurement notice
HOCS4/00015 MILITARY PERSONNEL & VETERANS SERVICE DELIVERY CONTRACT (MP&VSDC) relating to provision of Armed Forces Pay, Pensions, other Military HR Services and Administrative Services Extension
Authority: Ministry of Defence (Central government)
What is being bought
Published requirement descriptionThe purpose of this notice is to publish the Authority's intention to modify the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT (SDC).
The SDC requirement (known during the procurement as the Future Service Delivery Contract (FSDC)) was advertised in the OJEU on 10 April 2018 ted.europa.eu/en/notice/-/detail/1… ↗ and contract award published in the OJEU on 21 January 2020 ted.europa.eu/en/notice/-/detail/2… ↗
The Contract which commenced on 1 June 2020 and is due to expire 31 May 2027, covers, at a high level:
a. A variety of personnel support services for the Royal Navy, Army and Royal Air Force, in the form of Joint Personnel Administration (JPA), which is the MOD’s current Military Payroll, Expenses and HR system, and pensions; and
b. The development and maintenance of a range of supporting Information system (IS) applications and elements of IS infrastructure.
The aims of the SDC contract included the transformation and modernisation of these services and envisaged the expansion of the contract scope to include services currently carried out in house.
More time than originally envisaged is required to complete the transformation and disaggregation programme contracted for, which has also been further impacted by legislative changes during the term affecting pensions. The Authority therefore intends to modify the contract, extending the term by a maximum duration of two years to a new longstop expiry date of 31 May 2029. During this time it is envisaged that any follow-on procurements will be conducted.
It is considered that this contract modification is not a material amendment and therefore does not amount to the award of a new contract.
CPV: Administrative services for business operations · Call centre · Information technology services · Miscellaneous business and business-related services · Pension services · Personnel and payroll services
The lotProcurement structure
single lot · no lot value publishedLot #1Intended continuation of the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE…
Intended continuation of the HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT for a maximum duration of two additional years.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- N/A
Procedure terms & legal framework
From the official record- Procedure method
- Negotiated without publication of a contract notice
- Legal basis
- CELEX · 32009L0081 Defence and Security Public Contracts Regulations 2011 (Directive 2009/81/EC)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Dec 2025, 16:30 GMT
- Last source update
- 10 Dec 2025, 16:30 GMT
- FTS notice number
2025/S 000-081683- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05f32dFind a Tender
- Why no open competition
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive
- Published justification
The services provided under HOCS4/00015 MILITARY PERSONNEL AND VETERANS SERVICE DELIVERY CONTRACT must be maintained with minimal disruption and the contractual transformation programme completed whilst addressing legislative changes to pension payments, requiring a variation of applicable contract milestones and an extension of the term of up to 2 years. The Authority considers that the intended contract modifications do not extend the scope of the contract considerably to encompass services not initially contracted for, or change the economic balance of the contract, and had they been part of the initial award procedure they would not have allowed for the admission of tenderers other than those initially admitted or the acceptance of a different tender; therefore, the modification is not a material amendment and does not amount to the award of a new contract.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Shared Services Connected LimitedSubcontracting: declared | £185,000,000 † | — | Awarded |
Contracts
Contract 081683-2025-1 · Shared Services Connected Limited
- Signed
- 18 Dec 2019
- Value
- £185,000,000
- Status
- active
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Shared Services Connected LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.