Find a TenderAwardedContract details notice
Published 25 Feb 2026, 18:05 GMT

Official UK procurement notice

Highway Infrastructure Cleaning · UK public procurement notice

Official notice

Authority: West Midlands Combined Authority (Local council)

ServicesOpen procedureAbove thresholdUtilitiesSME suitable
Published estimate£23,000,000≈ £4.8m / year · £27,600,000 inc. VAT51.1% above published estimate
Submissions closed 3 Apr 2026awarded 17 Jun 2026
Awarded to Mitie Cleaning & Environmental Services Ltd
Contract term 4 yrs 9 moends 31 Mar 2031 · up to 31 Mar 2036 with extensions · starts 1 Jul 2026

What is being bought

Published requirement description

This contract is for the provision of highway infrastructure cleaning across TFWM's asset portfolio within the West Midlands Region (highway infrastructure, bus stations, park & ride sites and any information placement requirements).

There are 5 key areas aligned with the requirements set out in this specification, these are;

  • Highway Infrastructure Cleaning
  • Bus Station Cleaning
  • Park & Ride Cleaning
  • Timetable Maintenance
  • Information Placement

The cleaning methodology will differ significantly between asset types and the Service Provider is expected to propose the most efficient methods, whilst maintaining the high standards that TfWM and its customers expect.

The Service Provider will provide TfWM with a number of dedicated operatives and vehicles, complete with a suitable smart mobile communication system that is compatible with TfWM's asset management IT system for the electronic upload of data relating to cleaning and auditing.

The Service Provider is required to have an operational base which is located such that the response times required by this specification can be achieved without exception. WMCA would suggest that in order to meet these response times across the region, the base would need to be located no more than 5 miles from the West Midlands border.

TfWM has made a commitment to and is working to develop good practice in infrastructure sustainability, including green and sustainable technologies in the design, refurbishment and maintenance of transport infrastructure facilities. The Service Provider will be required to demonstrate a commitment to sustainability by integrating sustainable development into their operating practices and culture throughout the Contract.

This can be achieved by using low fuel consumption and emissions vehicles, optimising visits to each site, recycling of waste materials, disposing of any controlled waste in an approved manner, work with reusable components, using innovative designs and green technology or ethically sourced materials.

  • No preliminary market engagement: A preliminary market engagement notice has been published, this can be found here: https://www.find-tender.service.gov.uk/Notice/002164-2026?origin=Dashboard

CPV: Bus shelters · Bus-stop posts · Cleaning services · Exterior cleaning work for buildings

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 yrs 9 moSMEPublished value£23,000,000
Contract period: 1 Jul 2026 – 31 Mar 2031 (4 yrs 9 mo) · up to 31 Mar 2036 with extensionsValue: £23,000,000 exc. VAT · £27,600,000 inc. VAT
Delivery: West MidlandsEligibility: SME eligible
Extensions: The Contract will include two (2) optional extension periods in 1 x 3-year and 1 x 2-year increments. The final, potential end date if all extensions are invoked will be 31st March 2036.
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Bidders must already have, or commit to obtain prior to the commencement of the contract, the levels of insurance cover indicated below:

    Employer's (Compulsory) Liability Insurance = £10,000,000

    Public Liability Insurance = £10,000,000

    Professional Indemnity Insurance = £5,000,000

    Product Liability Insurance = £10,000,000

    Bidders must complete WMCA's Financial Risk Assessment Tool and engage with WMCA prior to the end of the clarification period, if showing as 'Flag as Risk' or 'Fail' on any metrics.

  • Technical & professional ability

    Bidders must confirm that they have the human and technical resources to perform the contract to ensure compliance with the General Data Protection Regulation (GDPR).

    Bidders must confirm if they are a 'relevant commercial organisation' as defined in the Modern Slavery Act 2015 and if yes, must confirm that they are compliant with the annual reporting requirements contained within Section 54 of the Act.

    Bidders must confirm that they would be prepared to pay the real living wage if they are successful in winning this contract.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Technical: 60%
  • Commercial: 40%
Published award criteria (2)
  • Technical
  • Commercial
Conditions of participation2
  • Economic & financial standing

    Bidders must already have, or commit to obtain prior to the commencement of the contract, the levels of insurance cover indicated below:

    Employer's (Compulsory) Liability Insurance = £10,000,000

    Public Liability Insurance = £10,000,000

    Professional Indemnity Insurance = £5,000,000

    Product Liability Insurance = £10,000,000

    Bidders must complete WMCA's Financial Risk Assessment Tool and engage with WMCA prior to the end of the clarification period, if showing as 'Flag as Risk' or 'Fail' on any metrics.

  • Technical & professional ability

    Bidders must confirm that they have the human and technical resources to perform the contract to ensure compliance with the General Data Protection Regulation (GDPR).

    Bidders must confirm if they are a 'relevant commercial organisation' as defined in the Modern Slavery Act 2015 and if yes, must confirm that they are compliant with the annual reporting requirements contained within Section 54 of the Act.

    Bidders must confirm that they would be prepared to pay the real living wage if they are successful in winning this contract.

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
25 Feb 2026, 18:05 GMT
Last source update
21 Aug 2026, 16:02 BST
Award evaluation window
Submission end – 1 May 2026
Authority reference
PRT-ITS-WPG-2026-0010
FTS notice number
2026/S 000-017120
Latest notice
Contract details notice (UK7)
Classification (CPV)
Bus sheltersBus-stop postsCleaning servicesExterior cleaning work for buildings
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-065ca0 Find a Tender
Review and risk notes
Risks

The below risks have been identified but, the likelihood of the risk materialising, or the impact if it did materialise, are not yet quantifiable. Should one or more of these risks materialise, a subsequent modification to the public contract under paragraph 5 of Schedule 8 to the PA2023 (modification of contract following materialisation of a known risk) may be undertaken.

Risk

Escalation of international conflicts / Increase of trade tariffs / Emergence of Epidemic/Pandemic .

Impact to satisfactory performance of the contract

Significant rise in costs or lack of availability of equipment and materials.

Why it is not possible to address within the contract

Cannot predict availability issues, contracts can cover increased costs to a point, however not significant rises.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
3 Apr 2026, 12:00 BST
Clarification deadline
11 Mar 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

To access tender documents, please firstly register on Proactis, WMCA's e-tendering platform. Registration link below;

procontract.due-north.com/Login ↗

Once registered and logged in, please use the below link to directly access the ITT activity:

procontract.due-north.com/Procurer/Advert/View ↗

Timeline

25 Feb 2026 → 21 Aug 2026 · 8 dates
  1. Tender notice published239 days ago
    25 Feb 2026, 18:05 GMT
  2. Clarification questions by225 days ago
    11 Mar 2026, 17:00 GMT
  3. Submission deadline203 days ago
    3 Apr 2026, 12:00 BST
  4. Award decision expected by174 days ago
    1 May 2026, 23:59 BST
  5. Assessment summaries sent128 days ago
    17 Jun 2026, 00:00 BST
  6. Standstill ends118 days ago
    26 Jun 2026, 23:59 BST
  7. Contract starts114 days ago
    1 Jul 2026, 00:00 BST
  8. Latest notice published62 days ago
    21 Aug 2026, 16:02 BST

Notice history

5 events · 3 releases on Find a Tender · since 25 Feb 2026
  1. Tender notice published
    25 Feb 2026, 18:05 GMT
    UK4
  2. Contract award notice published
    17 Jun 2026, 16:16 BST
    UK6
  3. Status changed to complete
    17 Jun 2026, 16:16 BST
  4. Contract signature expected
    30 Jun 2026, 23:59 BST
    scheduled
  5. Contract details notice published
    21 Aug 2026, 16:02 BST
    UK7

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £34,758,8651 award exc. VAT
Bids received 4
Named bidders 4published on the award notice
Contracts signed 1latest 1 Jul 2026
Awarded toValueDateStatus
Mitie Cleaning & Environmental Services Ltd1 Jul 2026 – 31 Mar 2031 · up to 31 Mar 2036Extensions: The Contract will include two (2) optional extension periods in 1 x 3-year and 1 x 2-year increments. The final, potential end date if all extensions are invoked will be 31st March 2036£34,758,86517 Jun 2026Awarded

Contracts

  • Highway Infrastructure Cleaning · Mitie Cleaning & Environmental Services Ltd

    Signed
    1 Jul 2026
    Value
    £34,758,865
    Period
    1 Jul 2026 – 31 Mar 2031 · up to 31 Mar 2036 with extensions
    Status
    active
    Extensions
    The Contract will include two (2) optional extension periods in 1 x 3-year and 1 x 2-year increments. The final, potential end date if all extensions are invoked will be 31st March 2036
    14 agreed KPIs: Asset Cleans - Highway Infrastructure & TT Maintenance · Cleaning Audit - Highway Infrastructure & TT Maintenance · Cleaning Audit Score - Highway Infrastructure & TT Maintenance …
    • Asset Cleans - Highway Infrastructure & TT Maintenance
    • Cleaning Audit - Highway Infrastructure & TT Maintenance
    • Cleaning Audit Score - Highway Infrastructure & TT Maintenance
    • Fixit Reports - Highway Infrastructure & TT Maintenance
    • Cleaning Audit Frequency - Bus Stations
    • Cleaning Audit Score - Bus Stations
    • Cleaning Hours - Bus Stations
    • Asset Cleans - Park & Ride Car Parks
    • Cleaning Audit Frequency - Park & Ride Car Parks
    • Cleaning Audit Score - Park & Ride Car Parks
    • Information Placement - Placement of Printed Information
    • Information Placement - Placement of Other Printed Information
    • Information Placement - Failed to Position Issues Rectified
    • Timetable Case Installation

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

West Midlands Combined Authority

Contracting authorityPublic authority - sub-central government GB-PPON: PGMD-1353-PZVX 16 Summer Lane, Birmingham, West Midlands, B19 3SDContact email

Bidders & participating suppliers

4 commercial parties on the notice · 1 awarded
  • ABM AVIATION UK LIMITEDBidder / tendererGB-COH: 04900961 World Business Centre 3 Newall Road, London Heathrow Airport, Middlesex, London, TW6 2TA
  • ASSURED GROUP LIMITEDBidder / tendererGB-COH: 03194090 Harriott Drive, Heathcote Industrial Estate, Warwick, West Midlands, CV34 6TJ
  • BIDVEST NOONAN (UK) LIMITEDBidder / tendererGB-COH: 05049403 5th Floor South, Dashwood House, 69 Old Broad Street, London, London, EC2M 1QS
  • MITIE CLEANING & ENVIRONMENTAL SERVICES LIMITEDAwarded supplierGB-COH: 00686377GB-PPON: PNVZ-6688-ZCPH Level 12 The Shard, London, London, SE1 9SGContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender