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Published 17 May 2024, 14:33 BST

Official UK procurement notice

Heating, Servicing, Maintenance and Repairs

Official notice

Authority: CHP

ServicesOpen procedure
Sectors: Repair & Maintenance (50) Delivery: East of England (UKH3)
Budget not disclosedValue not published
Submissions closed 21 Jun 2024

What is being bought

Published requirement description

The overarching requirement of a new contractor is to provide expertise in the management of CHP heating systems. This will include a range of activities including visiting to diagnose causes however arisen and provide recommendations and solutions to ensure customers are not left without full services. Also taking ownership to liaise with manufacturers and suppliers to resolve warranty defects without the need for CHP to be involved.

It is a key requirement that the contractor is acting with the eyes of CHP in all casework to prioritise the customer solution and undertake remedial action wherever possible.

The services required by the contract, include but are not restricted to:

  • Domestic Gas and Non-Gas Appliance Servicing
  • Commercial Plant Room Servicing
  • Domestic Heating Repairs
  • Commercial Heating Repairs
  • Renewable System Servicing and Repairs
  • Pump Servicing and Maintenance
  • Servicing And Maintenance of Solar Panel installations and equipment

CPV: Repair and maintenance services of central heating

The lotProcurement structure

single lot · no lot value published
Lot #1Renewal
Delivery: East of England
Extensions: Option to extend for a further twelve months.Variant bids: not allowed

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes
First published
17 May 2024, 14:33 BST
Last source update
17 May 2024, 14:33 BST
Award evaluation window
21 Jun 2024 – …
Authority reference
DN713273
FTS notice number
2024/S 000-015723
Classification (CPV)
Repair and maintenance services of central heating
Delivery area
East of England (UKH3)
Official registry OCID
ocds-h6vhtk-045a73 Find a Tender

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
21 Jun 2024
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
21 Jun 2024, 12:30 BST
Detailed submission instructions & authority contactsFrom official release

procontract.due-north.com/Advert/Index ↗

Timeline

17 May 2024 → 21 Jun 2024 · 3 dates
  1. Notice published
    17 May 2024, 14:33 BST
  2. Submission deadline
    21 Jun 2024
  3. Bids opened
    21 Jun 2024, 12:30 BST

Contracting authority & participating public bodies

CHP

Contracting authorityHousing AssociationHousing and community amenities Myriad House, 33 Springfield Lyons Approach, Chelmsford, East of England, CM2 5LBContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.