Heating, Servicing, Maintenance and Repairs

{
  "id": "015723-2024",
  "tag": [
    "tender"
  ],
  "date": "2024-05-17T14:33:45+01:00",
  "ocid": "ocds-h6vhtk-045a73",
  "buyer": {
    "id": "GB-FTS-9317",
    "name": "CHP"
  },
  "tender": {
    "id": "DN713273",
    "lots": [
      {
        "id": "1",
        "status": "active",
        "renewal": {
          "description": "Option to extend for a further twelve months."
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The overarching requirement of a new contractor is to provide expertise in the management of CHP heating systems. This will include a range of activities including visiting to diagnose causes however arisen and provide recommendations and solutions to ensure customers are not left without full services. Also taking ownership to liaise with manufacturers and suppliers to resolve warranty defects without the need for CHP to be involved.\nIt is a key requirement that the contractor is acting with the eyes of CHP in all casework to prioritise the customer solution and undertake remedial action wherever possible.\nThe services required by the contract, include but are not restricted to:\n- Domestic Gas and Non-Gas Appliance Servicing\n- Commercial Plant Room Servicing\n- Domestic Heating Repairs\n- Commercial Heating Repairs\n- Renewable System Servicing and Repairs\n- Pump Servicing and Maintenance\n- Servicing And Maintenance of Solar Panel installations and equipment",
        "contractPeriod": {
          "durationInDays": 2160
        },
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKH3"
          }
        ]
      }
    ],
    "title": "Heating, Servicing, Maintenance and Repairs",
    "status": "active",
    "bidOpening": {
      "date": "2024-06-21T12:30:00+01:00"
    },
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "awardPeriod": {
      "startDate": "2024-06-21T12:30:00+01:00"
    },
    "description": "The overarching requirement of a new contractor is to provide expertise in the management of CHP heating systems. This will include a range of activities including visiting to diagnose causes however arisen and provide recommendations and solutions to ensure customers are not left without full services. Also taking ownership to liaise with manufacturers and suppliers to resolve warranty defects without the need for CHP to be involved.\nIt is a key requirement that the contractor is acting with the eyes of CHP in all casework to prioritise the customer solution and undertake remedial action wherever possible.\nThe services required by the contract, include but are not restricted to:\n- Domestic Gas and Non-Gas Appliance Servicing\n- Commercial Plant Room Servicing\n- Domestic Heating Repairs\n- Commercial Heating Repairs\n- Renewable System Servicing and Repairs\n- Pump Servicing and Maintenance\n- Servicing And Maintenance of Solar Panel installations and equipment",
    "tenderPeriod": {
      "endDate": "2024-06-21"
    },
    "hasRecurrence": true,
    "classification": {
      "id": "50720000",
      "scheme": "CPV",
      "description": "Repair and maintenance services of central heating"
    },
    "submissionTerms": {
      "languages": [
        "en"
      ]
    },
    "submissionMethod": [
      "electronicSubmission"
    ],
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://procontract.due-north.com/Advert/Index?advertId=88f6da69-3614-ef11-812b-005056b64545",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-9317",
      "name": "CHP",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKH3",
        "locality": "Chelmsford",
        "postalCode": "CM2 5LB",
        "countryName": "United Kingdom",
        "streetAddress": "Myriad House, 33 Springfield Lyons Approach"
      },
      "details": {
        "url": "https://www.chp.org.uk/",
        "buyerProfile": "https://www.chp.org.uk/",
        "classifications": [
          {
            "scheme": "TED_CA_TYPE",
            "description": "Housing Association"
          },
          {
            "id": "06",
            "scheme": "COFOG",
            "description": "Housing and community amenities"
          }
        ]
      },
      "identifier": {
        "legalName": "CHP"
      },
      "contactPoint": {
        "url": "https://procontract.due-north.com/Advert/Index?advertId=88f6da69-3614-ef11-812b-005056b64545",
        "name": "Mr David Hutchings",
        "email": "David.Hutchings@chp.org.uk",
        "telephone": "+44 1245613145"
      }
    },
    {
      "id": "GB-FTS-124",
      "name": "Public Procurement Review Service",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "identifier": {
        "legalName": "Public Procurement Review Service"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}