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Official procurement procedure

COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service

Health and social work services
Investigation services
Social work and related services
West Midlands (UKG33)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Coventry City Council: "COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityCoventry City CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Coventry City Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Coventry City Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
5.4Bids / Report
59.1% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 44 active published awards; 44 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityCoventry City Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published11 Apr 2025, 16:35 BST
Last source update11 Apr 2025, 16:35 BST
Recurring procurementNot published
ClassificationHealth and social work services, Investigation services, Social work and related services
Delivery area
West Midlands (UKG33)
OCIDocds-h6vhtk-047ca2
What is being bought
Provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.
What changed
From the official release history
  1. tender value changed
    11 Apr 2025, 16:35 BST
  2. Status changed to complete
    11 Apr 2025, 16:35 BST
  3. Official notice release published
    11 Apr 2025, 16:35 BST
  4. Submission deadline changed to published date
    11 Apr 2025, 16:35 BST
  5. Buyer information updated
    11 Apr 2025, 16:35 BST
  6. Published value updated to £888,220
    11 Jul 2024, 13:50 BST
  7. Status changed to active
    11 Jul 2024, 13:50 BST
  8. Official notice release published
    11 Jul 2024, 13:50 BST
  9. Submission deadline changed to 5 Sept 2024, 12:00 BST
    11 Jul 2024, 13:50 BST
  10. Buyer information updated
    11 Jul 2024, 13:50 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    11 Apr 2025, 16:35 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 11 Apr 2025, 00:00 BST · £532,921
Commercial outcome and competition
Awards
Citizens Advice Mid Mercia
Not published · Not published · active
Contracts
Healthwatch Coventry Service and Independent Health Complaints Advocacy Service
£532,921 · signed 11 Apr 2025, 00:00 BST · active
Bid statistics
bids: 1 (lot 1)
smeBids: 1 (lot 1)
Buyer and organisations in this procedure

Coventry City Council

Contracting authority GB-FTS-141540
View buyer profile

  • Coventry City Council
    buyer

    Council House, Earl Street, Coventry, UKG33, CV15RR
    rob.amor@coventry.gov.uk
    +44 2476971956

  • Citizens Advice Mid Mercia
    supplier

    GB-COH: 5311627
    Swadlincote, UKF13

  • High Court
    reviewBody

    London
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleAn Open tender exercise commenced in July 2024. At tender close in September 2024, no tenders were received. In seeking to understand from those tenderers that had expressed an interest via the e-tendering system why they did not bid, it became apparent that the pricing envelope was a factor for the majority of organisations. However, one organisation did confirm that they could meet the pricing envelope. Negotiations were then conducted in Q1 of 2025 with Citizens Advice Mid Mercia to undertake due diligence on their proposal and financial stability to deliver.