Find a TenderAwardedContract award notice
Published 16 May 2025, 10:59 BST

Official UK procurement notice

Havering Dementia Support Services

Official notice

Authority: London Borough of Havering (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Final published estimate£1,327,284initial estimate £1,250,000 · 2 value updates7% below published estimate
Submissions closed 1 Sept 2025awarded 6 Nov 2025
Award (standstill) to Alzheimer's Society
Contract term 3 yrsends 31 Jan 2029 · up to 31 Jan 2031 with extensions · starts 2 Feb 2026

What is being bought

Published requirement description

The London Borough of Havering has undertaken a tender to secure a contract for Dementia Support Services. The contract will be between the London Borough of Havering and the provider to provide non-clinical, personalised support to individuals with a pre-diagnosis of dementia, those with a confirmed diagnosis

and their carer's. This support encompasses information, advice, peer support and promoting health and wellbeing.

The contract will commence on 1st February 2026 and subject to satisfactory performance, shall continue until 31st January 2029 ("the contract period") with the option to extend until 31st January 2031

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsSMEVCSEPublished value£1,327,284
Contract period: 2 Feb 2026 – 31 Jan 2029 (3 yrs) · up to 31 Jan 2031 with extensionsValue: £1,327,284 exc. VAT · £1,592,741 inc. VAT
Delivery: LondonEligibility: SME eligibleVCSE eligible
Extensions: The contract will commence on 2nd February 2026 and subject to satisfactory performance, shall continue until 31st January 2029 ("the contract period") with the option to extend until 31st January 2031

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 25%Price: 70%Social value: 5%
Published award criteria (3)
  • Price
  • Quality
  • Social Value
What this means for your bid
  • Price carries 70 of 100 points: a 10% discount moves about 7 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
16 May 2025, 10:59 BST
Last source update
6 Nov 2025, 15:36 GMT
Award evaluation window
Submission end – 1 Nov 2025
Authority reference
ITTH170
FTS notice number
2025/S 000-045106
Latest notice
Contract award notice (UK6)
Classification (CPV)
Health and social work services
Delivery area
London (UKI52)
Official registry OCID
ocds-h6vhtk-05158a Find a Tender

How it was run

Official notice
Run through: portal not identified
Electronic submission allowedLanguage: EN
Submission deadline
1 Sept 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

16 May 2025 → 2 Feb 2026 · 9 dates
  1. Planning notice published
    16 May 2025, 10:59 BST
  2. Market engagement
    18 Jul 2025, 23:59 BST

    Interested parties are invited to provide Expression of interest to this opportunity.

    Please contact [email protected] by the deadline date of Wednesday 28th May 2025 and reference: PME - Dementia Support Services

    Please note that this is an informal market engagement and does not commit to any future formal processes or procurement activities.

  3. Tender notice published
    1 Aug 2025, 10:59 BST
  4. Submission deadline
    1 Sept 2025, 12:00 BST
  5. Award decision expected by355 days ago
    1 Nov 2025, 23:59 GMT
  6. Assessment summaries sent351 days ago
    6 Nov 2025
  7. Latest notice published351 days ago
    6 Nov 2025, 15:36 GMT
  8. Standstill ends339 days ago
    17 Nov 2025, 23:59 GMT
  9. Contract starts263 days ago
    2 Feb 2026

Notice history

12 events · 5 releases on Find a Tender · since 16 May 2025
  1. Preliminary market engagement notice published
    16 May 2025, 10:59 BST
    UK2
  2. Tender notice published
    1 Aug 2025, 10:59 BST
    UK4
  3. Published value published: £1,250,000
    1 Aug 2025, 10:59 BST
  4. Status changed to active
    1 Aug 2025, 10:59 BST
  5. Procurement method changed
    1 Aug 2025, 10:59 BST
  6. Deadline published: 1 Sept 2025, 12:00 BST
    1 Aug 2025, 10:59 BST
  7. Tender notice published
    1 Aug 2025, 11:04 BST
    UK4
  8. Tender notice published
    6 Aug 2025, 15:54 BST
    UK4
  9. Published value updated to £1,327,284
    6 Aug 2025, 15:54 BST
    was £1,250,000
  10. Contract award notice published
    6 Nov 2025, 15:36 GMT
    UK6
  11. Status changed to complete
    6 Nov 2025, 15:36 GMT
  12. Contract signature expected
    18 Nov 2025, 23:59 GMT
    scheduled
Published amendments (1)

An amendment has been made to the total contract value.

Routine re-releases (5)
  • 2025-08: 1 release · 1 Aug 2025
  • 2025-05: 1 release · 16 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,233,9801 award exc. VAT
Bids received 3
Awarded toValueDateStatus
Alzheimer's SocietyVCSE1 Feb 2026 – 31 Jan 2029 · up to 31 Jan 2031Extensions: The contract will commence on 1st February 2026 and subject to satisfactory performance, shall continue until 31st January 2029 ("the contract period") with the option to extend until 31st January 2031£1,233,9806 Nov 2025standstill to 17 Nov 2025Standstill

Bid statistics published by the authority

BidsSMEVCSEValid bid range
3final-stage tenders · 4 at stage one00—

Contracting authority & participating public bodies

London Borough of Havering

Contracting authorityPublic authority - sub-central government GB-PPON: PCZG-5314-HWNM Havering Town Hall, Romford, London, RM1 4GRContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Alzheimer's SocietyAwarded supplierGB-COH: 02115499 43-44 Crutched Friars, London, London, EC3N 2AEContact email

Official documents & specifications (5)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender