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planning
Official procurement procedure

Haringey Council Procurement for Out of Hours Call Handling Service

Telecommunications services
London (UKI43)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: London Borough of Haringey: "Haringey Council Procurement for Out of Hours Call Handling Service". Published status: planning. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityLondon Borough of HaringeyScope & CategoriesNot publishedSubmission Window
planning
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: London Borough of Haringey
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for London Borough of Haringey. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Average Price Reduction
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
4.3Bids / Report
25% of reports have one bid
Supplier ConcentrationHigh Concentration
PROVIDE CARE SOLUTIONS LIMITEDTop vendor: 61.9% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 108 active published awards; 20 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Price reduction compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
PROVIDE CARE SOLUTIONS LIMITED1 win£9,000,000
IMECE WOMEN'S CENTRE1 win£1,290,000
THE NIA PROJECT1 win£1,289,958
SHOWCASE PSR PORTSDOWN LIMITED2 wins£776,346
WHITTINGTON HEALTH NHS TRUST1 win£550,620
Procedure terms
Contracting AuthorityLondon Borough of Haringey
Procedure methodNot published
Procurement categoryNot published
Statusplanning
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published7 Mar 2025, 12:40 GMT
Last source update7 Mar 2025, 12:40 GMT
Recurring procurementNot published
ClassificationTelecommunications services
Delivery area
London (UKI43)
OCIDocds-h6vhtk-04ea7e
What is being bought
Haringey Council require a high quality, low cost out of hours emergency contact handling service to commence on the 30th of September 2025. Haringey Council provides a comprehensive range of services that are essential for the well-being of our residents and the effective functioning of Haringey as a borough. The services offered by the council include social services, environmental services, highways and housing services. They play a vital role in creating a vibrant, safe, and sustainable community. The Out of Hours Service is central to Haringey Council meeting the urgent needs of diverse local urban communities. Individual calls are often very urgent, affecting individual or community wellbeing, and can also relate to life threatening situations. The Services must be delivered in a manner that is responsive and empathetic to the needs of these different communities, with understanding of the locality and its key features.
What changed
From the official release history
  1. Status changed to planning
    7 Mar 2025, 12:40 GMT
  2. Official notice release published
    7 Mar 2025, 12:40 GMT
  3. Buyer information updated
    7 Mar 2025, 12:40 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planning
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    7 Mar 2025, 12:40 GMT
  2. Procedure published
    7 Mar 2025, 12:40 GMT
  3. engagement
    21 Mar 2025, 23:59 GMT · scheduled
    Suppliers can contribute to this preliminary market engagement by completing the Soft Market Testing (SMT) Questionnaire and return via the e-tendering portal. https://s2c.waxdigital.co.uk/ProcurementLBHaringey/
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

London Borough of Haringey

Contracting authority GB-PPON-PBHY-1866-HTLD
View buyer profile

  • London Borough of Haringey
    buyer

    GB-PPON: PBHY-1866-HTLD
    7th Floor Alexandra House, 10 Station Road, Wood Green, London, UKI43, N22 7TR, GB
    kayode.salami@haringey.gov.uk
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published