Find a TenderAwarded
Published 25 Apr 2022, 10:04 BST

Official UK procurement notice

Hard Facilities Management service

Official notice

Authority: South East Coast Ambulance Service NHS Foundation Trust (Central government)

ServicesOpen procedure
Published estimate£4,846,980exc. VAT · 1 value update21.4% above published estimate
Submissions closed 3 Mar 2023awarded 13 Dec 2024
Awarded to Rydon Maintenance Ltd

What is being bought

Published requirement description

A competitive procurement to provide a cost effective, efficient and reliable Hard Facilities Management service to support the Estates Team; providing the Authority with safe, compliant and fully functioning properties from which the service is operated, and staff are working.

The contract will be for a period of 3 years from June 2023, with the option to extend for a further two 1-year periods.

CPV: Building and facilities management services · Facilities management services · Facilities management services involving computer operation · Helpdesk services · Repair and maintenance of plant · Repair and maintenance services

The lotProcurement structure

single lot · value published
Lot #1To implement a maintenance programme comprising of:AwardedRenewalPublished value£4,846,980

To implement a maintenance programme comprising of:

  • Planned Preventative Maintenance;
  • Statutory Compliance Maintenance/Testing; and
  • Reactive Maintenance

and, for services 'in' and 'out of' scope, provide:

  • a 24/7/365 helpdesk for in and out of scope calls;
  • a CAFM system to collate and maintain data in relation to all assets and their repairs and maintenance records.

The contract will be for a period of 3 years from June 2023, with the option to extend for a further two 1-year periods.

Delivery: South East · Kent, Surrey and Sussex
Extensions: Option to extend for a further two x 12 month periods, at the Authority's discretionVariant bids: allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 60%Price: 30%Social value: 10%
Published sub-criteria (10)
  • Asset Register Audit: 3%
  • Tender Proposal: 15%
  • Service Delivery: 18%
  • CAFM System: 9.6%
  • Resources: 12%
  • Health & Safety: 2.4%
  • Comparison of total cost of contract: 25%
  • Comparison of total call-out rates: 3%
  • Comparison of total reactive repairs hourly rates: 2%
  • Social Value Act: 10%
Published award criteria (10)
  • Asset Register Audit: 3
  • Tender Proposal: 15
  • Service Delivery: 18
  • CAFM System: 9.6
  • Resources: 12
  • Health & Safety: 2.4
  • Social Value Act: 10
  • Comparison of total cost of contract: 25
  • Comparison of total call-out rates: 3
  • Comparison of total reactive repairs hourly rates: 2
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
25 Apr 2022, 10:04 BST
Last source update
19 Dec 2024, 15:33 GMT
Award evaluation window
3 Mar 2023 – …
FTS notice number
2024/S 000-041029
Classification (CPV)
Building and facilities management servicesFacilities management servicesFacilities management services involving computer operationHelpdesk servicesRepair and maintenance of plantRepair and maintenance services
Delivery area
South East (UKJ)
Official registry OCID
ocds-h6vhtk-032fd9 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

The supplier must provide services across the Trust's 3,600 square mile geographical area - Brighton & Hove, East and West Sussex, Kent, Surrey, and North East Hampshire during the life of the Contract.

Publisher note: In order to comply with the Department of Health eProcurement Strategy and NHS paperless agenda, the Trust encourages Suppliers to submit invoices electronically via an e-Invoicing portal, Tradeshift. You can find more information on the Tradeshift portal at http://tradeshift.com/supplier/nhs-sbs/

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail

Tender documents are also served through a separate tool: https://commercialsolutions.bravosolution.co.uk ↗

Submission deadline
3 Mar 2023, 15:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bid validity
180 days from the deadline
Bids opened
3 Mar 2023, 15:05 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

13 Jun 2022 → 19 Dec 2024 · 4 dates
  1. Next notice expected
    13 Jun 2022, 00:00 BST
  2. Submission deadline
    3 Mar 2023, 15:00 GMT
  3. Bids opened
    3 Mar 2023, 15:05 GMT
  4. Notice published
    19 Dec 2024, 15:33 GMT

Notice history

5 events · 3 releases on Find a Tender · since 2 Feb 2023
  1. Published value updated to £4,846,980
    2 Feb 2023, 18:04 GMT
    was £1,867,317
  2. Status changed to active
    2 Feb 2023, 18:04 GMT
  3. Procurement method changed
    2 Feb 2023, 18:04 GMT
  4. Deadline published: 3 Mar 2023, 15:00 GMT
    2 Feb 2023, 18:04 GMT
  5. Status changed to complete
    19 Dec 2024, 15:33 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £5,881,9301 contract exc. VAT
Bids received 2
Contracts signed 1latest 13 Dec 2024
Awarded toValueDateStatus
Rydon Maintenance LtdProvision of Hard Facilities Management Services£5,881,930 †—Awarded

Contracts

  • Provision of Hard Facilities Management Services · Rydon Maintenance Ltd

    Signed
    13 Dec 2024
    Value
    £5,881,930
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2bids · 2 electronic———

Contracting authority & participating public bodies

South East Coast Ambulance Service NHS Foundation Trust

Contracting authorityCentral GovernmentBody governed by public lawHealth Nexus House, 4 Gatwick Road, Crawley, South East, RH10 9BGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Public Procurement Review ServiceReview body LiverpoolContact email

Bidders & participating suppliers

1 commercial party on the notice
  • Rydon Maintenance LtdAwarded supplier01651097 Head Office, Luxford Place, Lower Road, Forest Row, East Sussex,, Forest Row, South East, RH18 5HEContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria