Grove Road Community School, Harrogate Cleaning Services

Aims of the Service and Tender

The key aims of the tender are to:

 Provide a high standard of cleaning

 Deliver the cleaning services with consistency - good quality assurance systems in place

 Good communication at local and operations manager level with the School - two-way communication

 Daily interaction with the School representative at each site

 Develop an effective method of handing over any special needs and comments on a daily basis

 Cleaners to work the hours that best suit the needs of the School and maximise the work completed

 Training and development of the teams at the School

This does not imply that this is not happening now - these are the aims of the contract.

The School work to provide the students with the very best experiences they can. The quality of the environment in which they all work together is very important to us. The cleanliness and good order of the classrooms, corridors and other areas of the school impacts upon the teaching and learning that goes within the School. The School expectations are high, and they are looking for a cleaning contractor who has the same aims and aspirations as we do. They do seek value for money but that does not mean they will choose the cheapest quote possible. They are seeking a partner who will be willing to undertake extra work and be flexible in approach when dealing with certain key events in our year.