Find a TenderAwardedContract details notice
Published 9 Feb 2026, 16:17 GMT

Official UK procurement notice

2025 - 1076 Groupwide LOLER Safety Inspection Services for Citizen Lifting Equipment

Official notice

Authority: Citizen Housing Group Ltd (Charity / VCSE)

ServicesBelow threshold - open competitionBelow thresholdReserved: K02000001SME suitable
Published estimate£120,000≈ £120k / year · £144,000 inc. VAT33.3% above final estimate
Submissions closed 20 Feb 2026awarded 31 Mar 2026
Awarded to MAND (PLS) LTD
Contract term 1 yrends 31 Mar 2027 · up to 31 Mar 2028 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

Citizen wishes to tender for the provision of LOLER Compliant Safety Inspection Services to ensure that we receive an excellent service, which represents value for money. We are seeking to procure the services of suitably experienced service providers with the capability to deliver the required services and who best meet the need of Citizen and its customers. The estimated value of the Project is £60,000 per annum (p.a.), and £120,000 over the duration of the agreement. The contract will be let for a duration of 12 Months with an option to extend by a further 12 Months, subject to satisfactory performance against KPI’s. The appointed service provider will be required to participate actively in the economic, social and environmental wellbeing of the area surrounding the location of contract delivery. In tender evaluations, contract performance conditions may specifically relate to social, economic, and environmental considerations.

If you wish to express an interest in this project please ensure you are registered and logged into our Portal. The `Express Interest` button will only appear on the Tender Management page if you are logged in.

Applicants are advised to ensure that they do not base their submission on discussions with any other member of Citizen Staff. If you require any clarification on matters contained within the Tender Documents, you must do so via Correspondence of the Citizen E-Procurement portal. Failure to observe this requirement may result in your bid being eliminated.

Please note that in the case of tender clarifications where appropriate, answers will be circulated to all tenderers.

NB: Should you require assistance or clarification on the use of In-Tend, please contact In-Tend support on 0845 557 8079 / +44 (0) 114 407 0065.

You must upload your bid by using the `Attach Documents` button and your return must be submitted via ‘Submit Return’ on the Citizen E-Procurement portal before the deadline date provided in the project details. You will have the option to modify you bid up until the deadline.

CPV: Goods lifts · Lifting and handling equipment · Lifts · Machinery-inspection services · Mechanical lifts

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 1 yrPublished value£120,000
Contract period: 1 Apr 2026 – 31 Mar 2027 (1 yr) · up to 31 Mar 2028 with extensionsValue: £120,000 exc. VAT · £144,000 inc. VAT
Delivery: West Midlands
Extensions: Initial 12 months with an additional 12 month extension

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: Price per Quality Point (PQP) - The tenderer's submitted cost is divided by the total scored weighted quality points and the lowest PQP is the best score.

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Feb 2026, 16:17 GMT
Last source update
17 Apr 2026, 09:20 BST
FTS notice number
2026/S 000-011528
Latest notice
Contract details notice (UK7)
Classification (CPV)
Goods liftsLifting and handling equipmentLiftsMachinery-inspection servicesMechanical lifts
Delivery area
West Midlands (UKG)
Official registry OCID
ocds-h6vhtk-064b93 Find a Tender
Contract terms
Reserved participation area
K02000001

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowed
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
20 Feb 2026, 12:00 GMT
Clarification deadline
20 Feb 2026, 11:59 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

Via the Citizen In-tend portal. in-tendhost.co.uk/citizenhousing/aspx/… ↗

Timeline

9 Feb 2026 → 17 Apr 2026 · 5 dates
  1. Tender notice published249 days ago
    9 Feb 2026, 16:17 GMT
  2. Clarification questions by238 days ago
    20 Feb 2026, 11:59 GMT
  3. Submission deadline238 days ago
    20 Feb 2026, 12:00 GMT
  4. Contract starts198 days ago
    1 Apr 2026, 00:00 BST
  5. Latest notice published182 days ago
    17 Apr 2026, 09:20 BST

Notice history

5 events · 3 releases on Find a Tender · since 9 Feb 2026
  1. Tender notice published
    9 Feb 2026, 16:17 GMT
    UK4
  2. Contract award notice published
    8 Apr 2026, 15:56 BST
    UK6
  3. Status changed to complete
    8 Apr 2026, 15:56 BST
  4. Contract details notice published
    17 Apr 2026, 09:20 BST
    UK7
  5. Contract signature expected
    20 Apr 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value (inc. VAT) £160,0001 award inc. VAT; no net value published
Bids received 63 from SMEs
Contracts signed 1latest 16 Apr 2026
Awarded toValueDateStatus
MAND (PLS) LTDSMEGroupwide LOLER Safety Inspection Services for Citizen Lifting Equipment4 May 2026 – 3 May 2027 · up to 3 May 2028Extensions: An initial 12 month contract with the option to extend by a further 12 months, subject to the satisfactory performance of KPIs. · Options: The scope of equipment requiring a LOLER examination may increase or decrease throughout the life of the contract. The contract value may also change as a result of this.£160,000 inc. VAT31 Mar 2026Awarded

Contracts

  • Groupwide LOLER Safety Inspection Services for Citizen Lifting Equipment · MAND (PLS) LTDSME

    Signed
    16 Apr 2026
    Value
    £160,000 inc. VAT
    Period
    4 May 2026 – 3 May 2027 · up to 3 May 2028 with extensions
    Status
    active
    Extensions
    An initial 12 month contract with the option to extend by a further 12 months, subject to the satisfactory performance of KPIs.
    Options
    The scope of equipment requiring a LOLER examination may increase or decrease throughout the life of the contract. The contract value may also change as a result of this.
    6 agreed KPIs: Delivery of Services · Responsiveness to Communications · Compliance with Data Protection Law …
    • Delivery of Services
    • Responsiveness to Communications
    • Compliance with Data Protection Law
    • Completion of Annual Cyber Security Assurance Questionnaire
    • Timely, compliant and proactive handling of Customer Complaints and expressions of dissatisfaction in accordance with Citizen’s Complaints Policy.
    • Delivery of agreed social value commitments

Bid statistics published by the authority

BidsSMEVCSEValid bid range
6final-stage tenders30—

Contracting authority & participating public bodies

Citizen Housing Group Ltd

Contracting authorityPublic authority - sub-central government GB-CHC: 8181 4040 Lakeside, Birmingham, West Midlands, B377YNContact email

Bidders & participating suppliers

1 commercial party on the notice
  • MAND PLSAwarded supplierGB-COH: 06992542 Adams & Moore House, Instone Road, Dartford, South East, DA1 2AGContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender