Lot 1
No lot description published.
Statuscomplete
AwardedFind a Tender · award
GovService - Platform
Buyer: Middlesbrough Council →
BuyerMiddlesbrough Council
StatusAwarded
DeadlineNot published
ValueValue not published
Published22 Dec 2025
What is being bought
Service Designer/Customer Portal/Staff Portal Customer Service Hub (UK/EU) - up to 15 users Customer Service Hub Additional Users (Tier 1) - 65 users Customer Service Queuing
Lot details
Comparable-procurement analytics
No usable CPV category has been published, so a comparable market set cannot yet be built.
Procurement strategy & market signals
Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published
Planning & early market engagement
BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0
No planning milestones published.
Related procurements
No linked framework, prior procurement or reprocurement published.
Awards
1
Statusactive
SupplierGRANICUS-FIRMSTEP LIMITED
Contracts
1
Statusactive
Value£209,166
Documents & submission route
No documents are published in the current source record.
Source data inventory
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-05fbe4 |
|---|---|
| Latest release ID | 085536-2025 |
| Latest release timestamp | Mon Dec 22 2025 15:58:45 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | complete |
| Procurement method | direct |
| Procurement method details | Below threshold - without competition |
| Main procurement category | Not published |
| Above threshold | Not published |
| Legal basis | 2023/54 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 1 |
| Tender items in source | 0 |
| Tender documents in source | 0 |
| Awards in latest release | 1 |
| Contracts in latest release | 1 |
| Parties in latest release | 2 |
Notice history
| Date | Event | Reference |
|---|---|---|
| 22 Dec 2025 | award, contract | 085536-2025 |
All source data
Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
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},
"parties": [
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"format": "text/html",
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}
],
"dateSigned": "2025-12-18T00:00:00Z",
"aboveThreshold": false
}
],
"initiationType": "tender"
}Complete JSON history (1 releases)
22 Dec 2025 · 085536-2025 · award, contract
{
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