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Find a TenderAwardedContract details notice
Published 20 May 2025, 16:23 BST

Official UK procurement notice

Golden Lane Estate Resident Engagement & Communication

Official notice

Authority: The Mayor and Commonalty and Citizens of the City of London (Local council)

ServicesOpen procedureAbove thresholdSME suitable
Sectors: Business Services & Consultancy (79) Delivery: London (UKI)
Published estimate£600,000≈ £120k / year · £720,000 inc. VAT6.5% below final estimate
Submissions closed 7 Jul 2025awarded 17 Sept 2025
Awarded to Concilio Communications Limited2 awards
Contract term 5 yrsends 31 Aug 2030 · up to 31 Aug 2035 with extensions · starts 1 Sept 2025

What is being bought

Published requirement description

The City of London Corporation (the City) invited Tenders for provision of a communications service provider to support multiple capital works projects on the Golden Lane Estate. The contract will ensure effective, timely, and sensitive communication and community engagement across a range of refurbishment projects. The Golden Lane Estate is a historically significant post-war housing estate – its buildings are Grade II and II* listed (with Crescent House being Grade II*). The estate comprises a diverse residential community (approximately 50% social housing tenants and 50% leaseholders), alongside some local businesses and community facilities. Given the estate’s heritage status and past project challenges, stakeholder engagement is particularly sensitive.

  • Not divided into lots: The purpose of this procurement is to avoid fragmentation as seen in the past and establish a consolidated contract for consistency for the City, our residents, and stakeholders.

CPV: Public relations services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 5 yrsSMEPublished value£600,000
Contract period: 1 Sept 2025 – 31 Aug 2030 (5 yrs) · up to 31 Aug 2035 with extensionsValue: £600,000 exc. VAT · £720,000 inc. VAT
Delivery: LondonEligibility: SME eligible
Extensions: The duration of the contract is five (5) years, subject to the right of the City (at its sole discretion) to exercise its right to extend the contract by up to five (5) years. The maximum length of the contract is therefore ten (10) years.
79416000 Public relations services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    Please refer to the procurement documentation.

  • Technical & professional ability

    Please refer to the procurement documentation.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 65%Price: 35%
Published sub-criteria (3)
  • Technical: 50%
  • Responsible Procurement: 15%
  • Commercial: 35%
Published award criteria (3)
  • Technical: Suppliers will be required to submit responses to a number of sub-weighted questions relating to: - Approach - Effective, Inclusive & Timely Communication - Team - Experience
  • Responsible Procurement: Suppliers will be required to submit responses to set out how they will deliver against a chosen option from the City of London Corporation Social Value menu. The Social Value menu is provided with the tender documents.
  • Commercial: Suppliers commercial responses will assessed against schedule of rates. The commercial assessment methodology is set out in the tender documents.
Conditions of participation2
  • Economic & financial standing

    Please refer to the procurement documentation.

  • Technical & professional ability

    Please refer to the procurement documentation.

What this means for your bid
  • Price carries 35 of 100 points: a 10% discount moves about 3.5 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
20 May 2025, 16:23 BST
Last source update
20 Nov 2025, 15:10 GMT
Award evaluation window
Submission end – 11 Aug 2025
Authority reference
prj_194
FTS notice number
2025/S 000-031123
Latest notice
Contract details notice (UK7)
Classification (CPV)
Public relations services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-051961 Find a Tender
Contract terms summary

Please refer to the procurement documentation.

Review and risk notes
Risks

The contract may require modification in the event of project overrun to ensure continuation of service and technical expertise is retained from the communications service provider (for example to provide additional goods, services or works).

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
7 Jul 2025, 12:00 BST
Clarification deadline
30 Jun 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

This tendering exercise is being undertaken using the electronic tendering system ‘City of London Corporation Sourcing & Contracts Portal’ (cityoflondon.ukp.app.jaggaer.com ↗). Suppliers will need to register an interest on the system in order to participate and registration is free.

Timeline

20 May 2025 → 20 Nov 2025 · 11 dates
  1. Planning notice published
    20 May 2025, 16:23 BST
  2. Market engagement
    30 May 2025, 23:59 BST

    The PME is being conducted via the electronic tendering system ‘City of London Corporation Sourcing & Contracts Portal’ (url:www.cityoflondon.ukp.app.jaggaer.com ↗).

    To access the PME documentation, please register on the system for free and search ‘Golden Lane Estate Resident Engagement & Communication'.

    Organisations should submit their completed PME document via the system by the return deadline of 12:00pm (noon / midday) on 30/05/2025 to participate.

    PME document submissions cannot be uploaded after the return deadline.

  3. Next notice expected
    9 Jun 2025, 23:59 BST
  4. Tender notice published
    10 Jun 2025, 09:13 BST
  5. Clarification questions by
    30 Jun 2025, 12:00 BST
  6. Submission deadline
    7 Jul 2025, 12:00 BST
  7. Award decision expected by
    11 Aug 2025, 23:59 BST
  8. Contract starts
    1 Sept 2025, 00:00 BST
  9. Assessment summaries sent
    17 Sept 2025, 00:00 BST
  10. Standstill ends391 days ago
    26 Sept 2025, 23:59 BST
  11. Latest notice published336 days ago
    20 Nov 2025, 15:10 GMT

Notice history

9 events · 4 releases on Find a Tender · since 20 May 2025
  1. Preliminary market engagement notice published
    20 May 2025, 16:23 BST
    UK2
  2. Tender notice published
    10 Jun 2025, 09:13 BST
    UK4
  3. Status changed to active
    10 Jun 2025, 09:13 BST
  4. Procurement method changed
    10 Jun 2025, 09:13 BST
  5. Deadline published: 7 Jul 2025, 12:00 BST
    10 Jun 2025, 09:13 BST
  6. Contract award notice published
    17 Sept 2025, 11:52 BST
    UK6
  7. Status changed to complete
    17 Sept 2025, 11:52 BST
  8. Contract signature expected
    30 Sept 2025, 23:59 BST
    scheduled
  9. Contract details notice published
    20 Nov 2025, 15:10 GMT
    UK7
Routine re-releases (4)
  • 2025-05: 1 release · 20 May 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £561,3001 contract exc. VAT · 1 repeated publication of the same award counted once
Bids received 88 from SMEs
Contracts signed 1latest 3 Nov 2025
Awarded toValueDateStatus
Concilio Communications LimitedSME1 Oct 2025 – 30 Sept 2030 · up to 30 Sept 2035Extensions: The duration of the contract is five (5) years, subject to the right of the City (at its sole discretion) to exercise its right to extend the contract by up to five (5) years. The maximum length of the contract is therefore ten (10) years. · Options: The contract may require modification in the event of project overrun to ensure continuation of service and technical expertise is retained from the communications service provider (for example to provide additional goods, services or works).£561,300same award published again · counted once17 Sept 2025standstill to 26 Sept 2025Standstill
Concilio Communications LimitedSME£561,300 †—Awarded

Contracts

  • Contract 2 · Concilio Communications LimitedSME

    Signed
    3 Nov 2025
    Value
    £561,300
    Period
    3 Nov 2025 – 2 Nov 2030 · up to 2 Nov 2035 with extensions
    Status
    active
    Extensions
    The duration of the contract is five (5) years, subject to the right of the City (at its sole discretion) to exercise its right to extend the contract by another five (5) years. The maximum length of the contract is therefore ten (10) years.
    Options
    The contract may require modification in the event of project overrun to ensure continuation of service and technical expertise is retained from the communications service provider (for example to provide additional goods, services or works).
    3 agreed KPIs: Timeliness of Planned Communications · Responsiveness to Enquiries · Clarity & Accessibility of Communications
    • Timeliness of Planned Communications
    • Responsiveness to Enquiries
    • Clarity & Accessibility of Communications

Bid statistics published by the authority

BidsSMEVCSEValid bid range
8final-stage tenders · 9 at stage one80—

Contracting authority & participating public bodies

The Mayor and Commonalty and Citizens of the City of London

Contracting authorityPublic authority - sub-central government GB-PPON: PYQD-1693-MYXR PO Box 270, City of London, London, EC2P 2EJContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (4)

Official links; attachments are not copied

Notices published for this procedure