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planningFind a Tender · planning

Gas and Renewable repairs and maintenance (5*)

Buyer: Stonewater Ltd →

BuyerStonewater Ltd
Statusplanning
DeadlineNot published
Value£12,000,000
Published1 Aug 2025

What is being bought

This opportunity is in the South West region of Stonewater’s housing stock (circa 6,500 homes) and covers: •5-Star Gas Heating Servicing, Repairs, Maintenance, and Installations •3-Star Renewable Heating, Servicing, Repairs, and Maintenance The contract will run for an initial term of three years, with the potential to extend for a further two years (in one-year increments). Anticipated annual spend is £2.3m. The appointment is for a service provider for the South West Region to provide a 24-hour 7 days a week year round fully comprehensive servicing, gas safety check, issuing of LGSR and responsive repair service to all Stonewater properties in that region. This shall include all contract and non-contract properties as required. The contract is to cover the service and maintenance of domestic and commercial heating systems. This includes, but is not limited to, system which use gas, oil solid fuels or renewable technologies. The only exception being electrically heated homes, unless “wet” electrical flow boiler, such as Amptec and Electromax. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=970073064

Delivery location

UKK, GB

Categories

Heating works 45232141Central-heating installation work 45331100Repair and maintenance services 50000000Repair and maintenance services of pumps 50511000Repair and maintenance services of central heating 50720000

Lot details

Lot 1

No lot description published.

Statusplanning
Contract periodFrom 10 Jun 2027 to 9 Jun 2030

What is included

ItemCategoryQuantity
1Heating works, Central-heating installation work, Repair and maintenance services, Repair and maintenance services of pumps, Repair and maintenance services of central heatingNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 45. The category anchor is Heating works (45232141); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 4517,1274 median · 30.2 average (5,652 of 17,127 with a bid count)3.8 average (6,245 of 17,127 with named award suppliers)Not published
Same buyer22Not publishedNot publishedNot published
Delivery region: UKK9717 median · 99.4 average (223 of 971 with a bid count)7.8 average (242 of 971 with named award suppliers)Not published
Similar published value (0.5×–2×)1,3296 median · 9.5 average (11 of 1,329 with a bid count)4.2 average (11 of 1,329 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemYes
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetValue not published
No-engagement rationaleNot published
Planning documents1
Planning milestones1
MilestoneTypeDueStatus
Supplier Engagement Opportunity: Gas & Renewables Contract – Supplier Open Day Invitation Stonewater, one of the UK’s leading social housing providers, will shortly be going out to tender for a significant contract. This opportunity is in the South West region of Stonewater’s housing stock (circa 6,500 homes) and covers: •5-Star Gas Heating Servicing, Repairs, Maintenance, and Installations •3-Star Renewable Heating, Servicing, Repairs, and Maintenance The contract will run for an initial term of three years, with the potential to extend for a further two years (in one-year increments). Anticipated annual spend is £2.3m. We are currently seeking market insight to help shape the proposed specifications, with a strong focus on: •Technical service delivery •IT interface capabilities •Innovation in customer and asset-focused service provision To support this early market engagement, we are inviting interested suppliers to join us for an in-person Supplier Open Day (subject to demand): - Thursday 28th August - 10:00am – 12:00pm - Stonewater Bournemouth Hub 6th Floor, Melbury House 1–3 Oxford Road, Bournemouth, BH8 8EY Why Attend? •Be among the first to review and discuss the draft specification (which will be shared in advance) •Contribute valuable feedback to help shape the scope and delivery model •Gain early insight into Stonewater’s strategic priorities and contract expectations •Meet our procurement, operational, IT and customer teams in person •Network with peers over light refreshments (tea, coffee, water provided) We strongly encourage in-person attendance to maximise interaction and discussion. However, a virtual link can be made available for those unable to travel. ________________________________________ Register Your Interest To confirm your place, please email both: •Gemma Wheatley – Procurement Business Partner (gemma.wheatley@stonewater.org) AND •Emma Thomas – Procurement Officer, Homes (emma.thomas@stonewater.org) We look forward to your input as we shape a high-performing, future-ready contract that delivers excellent service to our customers and communities.engagement28 Aug 2025scheduled

Related procurements

No linked framework, prior procurement or reprocurement published.

Documents & submission route

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-056af3
Latest release ID045061-2025
Latest release timestampFri Aug 01 2025 09:05:49 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusplanning
Procurement methodNot published
Procurement method detailsNot published
Main procurement categoryservices
Above thresholdYes
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender value£12,000,000
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release0
Contracts in latest release0
Parties in latest release1

Notice history

DateEventReference
1 Aug 2025planning045061-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "045061-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-08-01T10:05:49+01:00",
  "ocid": "ocds-h6vhtk-056af3",
  "buyer": {
    "id": "GB-PPON-PVMT-4274-HPBN",
    "name": "Stonewater Limited"
  },
  "tender": {
    "id": "00422-AST",
    "lots": [
      {
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        "status": "planning",
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        "contractPeriod": {
          "endDate": "2030-06-09T23:59:59+01:00",
          "startDate": "2027-06-10T00:00:00+01:00",
          "maxExtentDate": "2032-06-09T23:59:59+01:00"
        }
      }
    ],
    "items": [
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            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45232141",
            "scheme": "CPV",
            "description": "Heating works"
          },
          {
            "id": "45331100",
            "scheme": "CPV",
            "description": "Central-heating installation work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "50511000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of pumps"
          },
          {
            "id": "50720000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of central heating"
          }
        ]
      }
    ],
    "title": "Gas and Renewable repairs and maintenance (5*)",
    "value": {
      "currency": "GBP",
      "amountGross": 12000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "hasDynamicPurchasingSystem": true
    },
    "description": "This opportunity is in the South West region of Stonewater’s housing stock (circa 6,500 homes) and covers:\n•5-Star Gas Heating Servicing, Repairs, Maintenance, and Installations\n•3-Star Renewable Heating, Servicing, Repairs, and Maintenance\nThe contract will run for an initial term of three years, with the potential to extend for a further two years (in one-year increments). Anticipated annual spend is £2.3m.\nThe appointment is for a service provider for the South West Region to provide a 24-hour 7 days a week year round fully comprehensive servicing, gas safety check, issuing of LGSR and responsive repair service to all Stonewater properties in that region. This shall include all contract and non-contract properties as required. The contract is to cover the service and maintenance of domestic and commercial heating systems. This includes, but is not limited to, system which use gas, oil solid fuels or renewable technologies. The only exception being electrically heated homes, unless “wet” electrical flow boiler, such as Amptec and Electromax.\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=970073064",
    "communication": {
      "futureNoticeDate": "2025-09-15T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PVMT-4274-HPBN",
      "name": "Stonewater Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF22",
        "country": "GB",
        "locality": "Whetstone",
        "postalCode": "LE8 6EP",
        "countryName": "United Kingdom",
        "streetAddress": "Suite C, Lancaster House,, Grange Business Park, Enderby Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PVMT-4274-HPBN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Gemma Wheatley",
        "email": "Gemma.wheatley@stonewater.org",
        "telephone": "+44 1384471065"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "045061-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/045061-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-08-01T10:05:49+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-08-28T23:59:59+01:00",
        "description": "Supplier Engagement Opportunity: Gas & Renewables Contract – Supplier Open Day Invitation\nStonewater, one of the UK’s leading social housing providers, will shortly be going out to tender for a significant contract. This opportunity is in the South West region of Stonewater’s housing stock (circa 6,500 homes) and covers:\n•5-Star Gas Heating Servicing, Repairs, Maintenance, and Installations\n•3-Star Renewable Heating, Servicing, Repairs, and Maintenance\nThe contract will run for an initial term of three years, with the potential to extend for a further two years (in one-year increments). Anticipated annual spend is £2.3m.\nWe are currently seeking market insight to help shape the proposed specifications, with a strong focus on:\n•Technical service delivery\n•IT interface capabilities\n•Innovation in customer and asset-focused service provision\nTo support this early market engagement, we are inviting interested suppliers to join us for an in-person Supplier Open Day (subject to demand):\n- Thursday 28th August\n- 10:00am – 12:00pm\n- Stonewater Bournemouth Hub\n6th Floor, Melbury House\n1–3 Oxford Road, Bournemouth, BH8 8EY\nWhy Attend?\n•Be among the first to review and discuss the draft specification (which will be shared in advance)\n•Contribute valuable feedback to help shape the scope and delivery model\n•Gain early insight into Stonewater’s strategic priorities and contract expectations\n•Meet our procurement, operational, IT and customer teams in person\n•Network with peers over light refreshments (tea, coffee, water provided)\nWe strongly encourage in-person attendance to maximise interaction and discussion. However, a virtual link can be made available for those unable to travel.\n________________________________________\nRegister Your Interest\nTo confirm your place, please email both:\n•Gemma Wheatley – Procurement Business Partner (gemma.wheatley@stonewater.org) AND •Emma Thomas – Procurement Officer, Homes (emma.thomas@stonewater.org)\nWe look forward to your input as we shape a high-performing, future-ready contract that delivers excellent service to our customers and communities."
      }
    ]
  },
  "initiationType": "tender"
}
Complete JSON history (1 releases)
1 Aug 2025 · 045061-2025 · planning
{
  "id": "045061-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-08-01T10:05:49+01:00",
  "ocid": "ocds-h6vhtk-056af3",
  "buyer": {
    "id": "GB-PPON-PVMT-4274-HPBN",
    "name": "Stonewater Limited"
  },
  "tender": {
    "id": "00422-AST",
    "lots": [
      {
        "id": "1",
        "status": "planning",
        "hasRenewal": true,
        "contractPeriod": {
          "endDate": "2030-06-09T23:59:59+01:00",
          "startDate": "2027-06-10T00:00:00+01:00",
          "maxExtentDate": "2032-06-09T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKK",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "45232141",
            "scheme": "CPV",
            "description": "Heating works"
          },
          {
            "id": "45331100",
            "scheme": "CPV",
            "description": "Central-heating installation work"
          },
          {
            "id": "50000000",
            "scheme": "CPV",
            "description": "Repair and maintenance services"
          },
          {
            "id": "50511000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of pumps"
          },
          {
            "id": "50720000",
            "scheme": "CPV",
            "description": "Repair and maintenance services of central heating"
          }
        ]
      }
    ],
    "title": "Gas and Renewable repairs and maintenance (5*)",
    "value": {
      "currency": "GBP",
      "amountGross": 12000000
    },
    "status": "planning",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "techniques": {
      "hasDynamicPurchasingSystem": true
    },
    "description": "This opportunity is in the South West region of Stonewater’s housing stock (circa 6,500 homes) and covers:\n•5-Star Gas Heating Servicing, Repairs, Maintenance, and Installations\n•3-Star Renewable Heating, Servicing, Repairs, and Maintenance\nThe contract will run for an initial term of three years, with the potential to extend for a further two years (in one-year increments). Anticipated annual spend is £2.3m.\nThe appointment is for a service provider for the South West Region to provide a 24-hour 7 days a week year round fully comprehensive servicing, gas safety check, issuing of LGSR and responsive repair service to all Stonewater properties in that region. This shall include all contract and non-contract properties as required. The contract is to cover the service and maintenance of domestic and commercial heating systems. This includes, but is not limited to, system which use gas, oil solid fuels or renewable technologies. The only exception being electrically heated homes, unless “wet” electrical flow boiler, such as Amptec and Electromax.\nTo view this notice, please click here: \nhttps://www.delta-esourcing.com/delta/viewNotice.html?noticeId=970073064",
    "communication": {
      "futureNoticeDate": "2025-09-15T23:59:59+01:00"
    },
    "aboveThreshold": true,
    "mainProcurementCategory": "services"
  },
  "parties": [
    {
      "id": "GB-PPON-PVMT-4274-HPBN",
      "name": "Stonewater Limited",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKF22",
        "country": "GB",
        "locality": "Whetstone",
        "postalCode": "LE8 6EP",
        "countryName": "United Kingdom",
        "streetAddress": "Suite C, Lancaster House,, Grange Business Park, Enderby Road"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PVMT-4274-HPBN",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "name": "Gemma Wheatley",
        "email": "Gemma.wheatley@stonewater.org",
        "telephone": "+44 1384471065"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "045061-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/045061-2025",
        "format": "text/html",
        "noticeType": "UK2",
        "description": "Preliminary market engagement notice on Find a Tender",
        "documentType": "marketEngagementNotice",
        "datePublished": "2025-08-01T10:05:49+01:00"
      }
    ],
    "milestones": [
      {
        "id": "engagement",
        "type": "engagement",
        "status": "scheduled",
        "dueDate": "2025-08-28T23:59:59+01:00",
        "description": "Supplier Engagement Opportunity: Gas & Renewables Contract – Supplier Open Day Invitation\nStonewater, one of the UK’s leading social housing providers, will shortly be going out to tender for a significant contract. This opportunity is in the South West region of Stonewater’s housing stock (circa 6,500 homes) and covers:\n•5-Star Gas Heating Servicing, Repairs, Maintenance, and Installations\n•3-Star Renewable Heating, Servicing, Repairs, and Maintenance\nThe contract will run for an initial term of three years, with the potential to extend for a further two years (in one-year increments). Anticipated annual spend is £2.3m.\nWe are currently seeking market insight to help shape the proposed specifications, with a strong focus on:\n•Technical service delivery\n•IT interface capabilities\n•Innovation in customer and asset-focused service provision\nTo support this early market engagement, we are inviting interested suppliers to join us for an in-person Supplier Open Day (subject to demand):\n- Thursday 28th August\n- 10:00am – 12:00pm\n- Stonewater Bournemouth Hub\n6th Floor, Melbury House\n1–3 Oxford Road, Bournemouth, BH8 8EY\nWhy Attend?\n•Be among the first to review and discuss the draft specification (which will be shared in advance)\n•Contribute valuable feedback to help shape the scope and delivery model\n•Gain early insight into Stonewater’s strategic priorities and contract expectations\n•Meet our procurement, operational, IT and customer teams in person\n•Network with peers over light refreshments (tea, coffee, water provided)\nWe strongly encourage in-person attendance to maximise interaction and discussion. However, a virtual link can be made available for those unable to travel.\n________________________________________\nRegister Your Interest\nTo confirm your place, please email both:\n•Gemma Wheatley – Procurement Business Partner (gemma.wheatley@stonewater.org) AND •Emma Thomas – Procurement Officer, Homes (emma.thomas@stonewater.org)\nWe look forward to your input as we shape a high-performing, future-ready contract that delivers excellent service to our customers and communities."
      }
    ]
  },
  "initiationType": "tender"
}