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planning
Official procurement procedure

Friends and Family Test Messaging Provision

Short Message Service (SMS) services
East of England (UKH3)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Mid and South Essex NHS Foundation Trust: "Friends and Family Test Messaging Provision". Published status: planning. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityMid and South Essex NHS Foundation TrustScope & CategoriesNot publishedSubmission Window
planning
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Mid and South Essex NHS Foundation Trust
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Mid and South Essex NHS Foundation Trust. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3.3Bids / Report
50% of reports have one bid
Supplier ConcentrationModerate Concentration
MYC Group (UK) LtdTop vendor: 33.8% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 161 active published awards; 4 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
MYC Group (UK) Ltd1 win£249,244
Becton Dickinson UK LIMITED1 win£114,162
Akeso & Company Limited1 win£97,620
HAAG - STREIT UK LTD1 win£97,529
GASARC GROUP LTD1 win£74,532
Procedure terms
Contracting AuthorityMid and South Essex NHS Foundation Trust
Procedure methodNot published
Procurement categoryNot published
Statusplanning
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published27 Nov 2025, 15:46 GMT
Last source update27 Nov 2025, 15:46 GMT
Recurring procurementNot published
ClassificationShort Message Service (SMS) services
Delivery area
East of England (UKH3)
OCIDocds-h6vhtk-05ea69
What is being bought
The NHS Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience. The FFT was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment. Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.
What changed
From the official release history
  1. Status changed to planning
    27 Nov 2025, 15:46 GMT
  2. Official notice release published
    27 Nov 2025, 15:46 GMT
  3. Buyer information updated
    27 Nov 2025, 15:46 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planning
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Pipeline notice
    27 Nov 2025, 15:46 GMT
  2. Procedure published
    27 Nov 2025, 15:46 GMT
  3. engagement
    12 Dec 2025, 23:59 GMT · scheduled
    Mid and South Essex NHS Foundation Trust are interested to understand what solutions or delivery models might be possible, and how the market could help us achieve the intended outcomes for Friends and Family Test. We are not seeking detailed proposals or formal commitments, we would like to invite suppliers to share ideas, innovations, and approaches for how the requirement outlined in the attached document could be met. Please share all this with benjamin.larocca@nhsnet
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Mid and South Essex NHS Foundation Trust

Contracting authority GB-PPON-PBVJ-9475-ZCMD
View buyer profile

  • Mid and South Essex NHS Foundation Trust
    buyer

    GB-PPON: PBVJ-9475-ZCMD
    Nethermayne, Basildon, UKH37, SS16 5NL, GB
    benjamin.larocca@nhs.net
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleNot published