Official UK procurement notice
Framework for The Supply, Installation, Maintenance and Relocation of Stairlifts, Vertical/Platform Lifts and Ceiling Hoists
Authority: Gateshead Council (Local council)·Consortium: 2 public authorities
What is being bought3 lots · detail below
Published requirement descriptionThe Council is seeking a suitably qualified and experienced Contractor to deliver the supply, installation, servicing, maintenance, removal, temporary storage and re siting of stairlifts, vertical/platform lifts and hoists within domestic properties and some public buildings. The Contract will support disabled residents by ensuring the safe, reliable and timely provision of relevant equipment and the associated services.
- The authority expects to re-tender this requirement around 1 Jan 2031, 23:59 GMT.
CPV: Hoists · Installation services of machinery and equipment · Lifts · Stairlifts
How this framework works
From the published notice- Type
- Closed framework
- Call-offs
- call-offs may be awarded directly or by further competition
- Framework period
- 2 yrs · up to 4 yrs from 6 Apr 2027
- Supplier levy on call-offs (max %)
- 1% of call-off value
Published description of the framework
Under the Framework, the prices for the services will be based on a blend of custom and rates set out in the suppliers tender. Successful supplier(s) will be awarded a place on the Framework having submitted the Most Advantageous Tender, based on the evaluation of their Price, Quality and Social Value submissions.
Lots and requirements (3)Procurement structure
3 lots · all with a published value · same evaluation weights on every lotLot #1Framework for The Supply, Installation, Maintenance and Relocation of StairliftsRenewalPublished value£879,499
- Supply and installation of stair lifts for use within domestic properties (including a minimum of a 12-month warranty to cover an annual service at month 11 and all callouts and repairs).
- Repair and maintenance of existing stair lifts within Council-owned domestic properties following the expiry of the initial warranty period. This will apply to stair lifts installed by the Contractor during the new contract as well as stair lifts currently in place.
- Removal, temporary storage and re-siting of stair lifts from domestic properties. Where re-siting is to be considered, this would be subject to a condition report.
- Hold separately a minimum of 10 units - including two of each stairlift type for priority cases.
- Provide demonstrations of equipment when required during the term of the contract, including when a stairlift is installed, property is re-let or a customer needs further demonstration. Demonstration must include full explanation to the Customer of how to operate the stairlift and include observing the Customer using the stairlift competently. Demonstration on new installation or re-let of property must occur on the same day as the installation/date the Customer moves in and begins to use the equipment.
- Have the ability to provide demonstration of equipment such as showroom with products which residents can visit or digital platform with examples of equipment and its usage.
Lot #2Framework for The Supply, Installation, Maintenance and Relocation of Vertical/Platform LiftsRenewalPublished value£105,250
- Supply and installation of vertical/platform lifts for use within domestic properties (including a minimum of a 12-month warranty to cover an annual service to be carried out on month 11 and all callouts and repairs).
- Repair and maintenance of existing vertical/platforms lifts within Council-owned properties following expiry of the initial warranty period. This will apply to vertical/platform lifts which are installed during the new contract as well as those currently in place which are out of warranty or will become out of warranty during the term of the contract.
- Provide demonstrations of equipment when required during the term of the contract, including following installation, when a property is re-let or when a Customer needs further demonstration. Demonstration must include full explanation to the Customer of how to operate the lift and include observing the Customer using the lift competently. Demonstration on new installation or re-let of property must occur on the same day as the installation/date the Customer moves in and begins to use the equipment.
- Have the ability to provide demonstration of equipment such as a showroom with products which residents can visit or digital platform with examples of equipment and its usage.
Lot #3Framework for The Supply, Installation, Maintenance and Relocation of Ceiling HoistsRenewalPublished value£113,507
- Supply installation and maintenance of tracked ceiling hoists for use within domestic and other Council-owned properties. For domestic properties, this will include a minimum of a 12-month warranty to cover annual service to be carried out in month 11 and all callouts and repairs.
- Removal, temporary storage and re-siting of tracked ceiling hoists from Council-owned properties as directed by the Council.
- Hold separately a level of stock of ceiling hoists for priority cases those with life limiting conditions (minimum of 10 units - at least two of each hoist type.
- Provide demonstrations of equipment when required during the term of the contract, including following installation, when a property is re-let or a tenant needs further demonstration. Demonstration must include full explanation to the Customer of how to operate the hoist and include observing the Customer and carer/relative using the hoist competently. Demonstration on new installation or re-let of property must occur on the same day as the installation/date the Customer moves in and begins to use the equipment.
- Have the ability to provide demonstration of equipment such as a showroom with products which residents can visit or digital platform with examples of equipment and its usage.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Quality
- Price
- Social Value
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
- “Framework for The Supply, Installation, Maintenance and Relocation of…” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 1 Jan 2031
- First published
- 12 Nov 2025, 14:15 GMT
- Last source update
- 21 Aug 2026, 14:06 BST
- Award evaluation window
- Submission end – 5 Nov 2026
- FTS notice number
2026/S 000-079953- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05dfaeFind a Tender
How it was run
Official notice- Appointment period ends
- 18 Sept 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
- Supplier levy on call-offs (max %)
- call-off levy · 1% of call-off value
This opportunity will be posted via the Open Portal only - www.open-uk.org ↗
Please note that the Contracting Authority reserves the right, in its absolute discretion, to amend the Procurement Timetable or extend any time period in connection with the Procurement. Any changes to the Procurement Timetable will be notified simultaneously to the Suppliers via the Open Portal.
Suppliers are reminded that it is their responsibility to ensure that they maintain up-to-date contact information on Open and that they regularly check the Open system throughout the Procurement for any updates, changes or communications relating to the Procurement.
Timeline
12 Nov 2025 → 6 Apr 2027 · 6 dates- Planning notice published347 days ago12 Nov 2025, 14:15 GMT
- Market engagement333 days ago26 Nov 2025, 23:59 GMT
Please complete the market engagement questionnaire published on the Open portal (www.open-uk.org ↗).
This can be found by searching 'Contract for Supply, Install, Service and Repair of Stair Lifts, Vertical/Platform Lifts and Tracked Ceiling Hoists' or using project number OPEN20251981.
Please return the questionnaire by 26th November at 12 noon.
- Tender notice published65 days ago21 Aug 2026, 14:06 BST
- Admission / appointment period ends38 days ago · period end, not a bid countdown18 Sept 2026, 12:00 BST
- Today25 Oct 2026
- Award decision expected byin 11 days5 Nov 2026, 23:59 GMT
- Contract startsin 162 days6 Apr 2027, 00:00 BST
Notice history
7 events · 2 releases on Find a Tender · since 12 Nov 2025- Preliminary market engagement notice published12 Nov 2025, 14:15 GMTUK2
- Tender notice published21 Aug 2026, 14:06 BSTUK4
- Published value published: £1,100,00021 Aug 2026, 14:06 BST
- Status changed to active21 Aug 2026, 14:06 BST
- Procurement method changed21 Aug 2026, 14:06 BST
- Deadline published: 18 Sept 2026, 12:00 BST21 Aug 2026, 14:06 BST
- Buyer details updated21 Aug 2026, 14:06 BST
Contracting authority & participating public bodies
2 public bodies on the noticeOfficial documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Tender notice Tender notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender